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Playing with spotify connect doesn't change song along with connected device

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Playing with spotify connect doesn't change song along with connected device

Waldo_gg
Casual Listener

Plan

Premium

Country

Finland

Device

Desktop to Sony STR-DN1080 via connect

Operating System

Windows  10 2004, Spotify 1.1.43.700.g20acee0f

 

My Question or Issue

After the latest update I  noticed that when playing with connect to my AVR, the the song doesn't change. If I close the app and open it again, then it gets the correct song. It looks like playback would've halted to the end of latest. Anyone else with this issue?

3 Replies

Re: Playing with spotify connect doesn't change song along with connected device

Alex
Moderator
Moderator

Hi there @Waldo_gg,


Thanks for reaching out about this.

 

Could you give us a more detailed explanation of your issue? What happens when you press play on a certain track while connected to your Sound system. Playback should start automatically when the speaker is selected.

 

Send us a video or some screenshots. You can attach the to your response.

 

We'll be on the lookout for your reply.

AlexModerator
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Re: Playing with spotify connect doesn't change song along with connected device

Waldo_gg
Casual Listener

 

Hi,

We'll it looks like everything is normal except, that time doesn't progress or change to next track when clicking to next.

So, all controls work as expected, but UI is not updated any until I close the app and re-open it. Then it shows correctly the new track and time progresses.

Re: Playing with spotify connect doesn't change song along with connected device

CarlosE
Moderator
Moderator

Hey there @Waldo_gg,

 

Thanks for getting back in touch and for the extra info.

 

We recommend running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble. 

We also suggest downloading the app again from the Microsoft Store.

 

It's also a good idea to restart your router by unplugging it from power for at least 15 seconds.

 

If this doesn't do the trick, could you let us know if the same happens when you cast to your sound system from a different device via Connect?

 

We'll keep an eye out for your reply.

CarlosEModerator
 
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