Premium Subscription Ad Blocked Access to Spotify

[Eggysssy]

Windows 10, Laptop

I am using desktop app, Free Plan on my laptop and recently I was logged out. When logging in, the pop up for Premium Subscription greyed out all other areas and there are no options to skip or close the pop up. I cannot access the interface to play music.

I tried uninstall/reinstalling but nothing changed. Before this I was able to use with a free plan.

 

 

[Ver]

Hey @Eggysssy,

Thanks for posting here 🙂

Could you give these steps a go and run a clean reinstall? This one is more thorough than the usual one.

In case you're using the app from our website, you can download it from the Microsoft store to see if that makes a difference.

If there are any ad-blockers, you can disable them to see if that changes anything.

Let us know how it goes.

[Eggysssy]

None of it works. Even the Spotify app on my iPad logged me out and i am having issues when logging in.

Please look into this matter.

Thank you

[Eggysssy]

I would also like to add that the app on my IPad is the same issue, I am blocked by the pop up of premium subscription ad and unable to do anything.

is this a new update of the UI? I do not understand. So far are free plan no longer available? 

[Alex]

Hey @Eggysssy,

Thanks for the post.

Spotify is only available with a Premium subscription in South Korea currently.

Hope this info clears things up.

[Eggysssy]

Thank you very much for the clarification.
I appreciate it.