Saved songs and playlists empty on the desktop app

[mattjames587]

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with no success. Any help will be appreciated.

Plan

Free/Premium

Country

 UK

Device

PC

Operating System

Windows 10

[Deribbile · Accepted solution]

- Browse to C:\Windows\System32\drivers\etc

- Open file "hosts" with Notepad as Administrator

- Search for any line containing "spotify" in it and delete it

- Click on "File" and then "Save"

Now everything should work

[mattjames587]

I will try that, thank you!

[Deribbile]

No problem, let me know!

[mattjames587]

It worked 🙂 thanks for your help!

[Deribbile]

You're welcome mate!