Spotify Playlists not working

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Spotify Playlists not working

pa0lo0
Casual Listener

 

Plan

Premium

Country

USA

Device

Desktop

Operating System

Windows 10

 

My Question or Issue:

Spotify playlists wouldn't update on my computer so I deleted spotify and I reinstalled it. Once I logged in all my playlists, and everything is empty saying, "This playlist is currently empty. Find more of the music you love among our New Releases". The weird thing is that I can listen to all my songs and playlists on my IPhone6s (where I usually put new songs in my playlists). I already did the offline thing where you turn it off on your phone, but I don't know how to set it offline on the computer. Hope this is enough info to fix it. 

fyi: i already restarted, logged out and back in, and reinstalled spotify from the official website.

 

1 ACCEPTED SOLUTION

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Solution!

Re: Spotify Playlists not working

Rock Star 21
Rock Star 21

Hi @pa0lo0, thanks for writing!

 

I'm sorry about that. Please try the following steps and let me know if it helps:

 

  • Log out > Restart desktop > Log back in
  • Reinstall app from Windows Store 

After that, remove all lines from their hosts file that are blocking Spotify: 

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. Go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify

Keep me posted!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

4 Replies
Highlighted
Solution!

Re: Spotify Playlists not working

Rock Star 21
Rock Star 21

Hi @pa0lo0, thanks for writing!

 

I'm sorry about that. Please try the following steps and let me know if it helps:

 

  • Log out > Restart desktop > Log back in
  • Reinstall app from Windows Store 

After that, remove all lines from their hosts file that are blocking Spotify: 

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. Go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify

Keep me posted!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Spotify Playlists not working

pa0lo0
Casual Listener

Thanks man, it worked!!!!!!!!!!!!! ❤️

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Re: Spotify Playlists not working

Batstud
Visitor

Dude, you're actually a life saver. 

Highlighted

Re: Spotify Playlists not working

Rock Star 21
Rock Star 21

Hey @pa0lo0 and @Batstud, you're welcome!

 

I'm glad I could help you.

 

Let me know if you have any other questions 🙂

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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