Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Premium freezes on desktop

Spotify Premium freezes on desktop

Plan

Premium

Country

Denmark

Device

Desktop

Operating System

Windows 10

 

My Question or Issue

Spotify freez/get very slow after 1 minut

When i recently used my spotify on my desktop, and play a song then efter about 1 minut i cant search for new music and when i push the pause button i takes about 30 sekunds before the music stops. Ive tryed to reinstall without luck

Reply
2 Replies

Hey there @MichaelFrandsen,

thanks for reaching out to the community !

 

For us to determine if the issue your having is due to your OS or your Spotify subscription, please check your subscription on different devices.

 

This way, if it works fine on other devices i'd know how to point you in the right direction.

 

Waiting on your update 😃

Hi

There no problem on my other devices only on the desktop with windows 10, and everything else works fine on the desktop

Suggested posts