Spotify automatically closes

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Spotify automatically closes

Maldoror81
Casual Listener

I'm runnning Window 7 and after 10/15 seconds I've started playing a song, spotify automatically closes. I've already tried to reinstall and I get the same problem.

I get no error message.

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Re: Spotify automatically closes

Maldoror81
Casual Listener

Hi Dreadlord,

After a few reinstallation I managed to get things "kind of" working.

So... The problem is now only while playing the "Your Daily Mix" directly from the desktop. If I play the Daily mix from my mobile phone connected to the Desktop, I have no problem.

Thank you very much for your help :)

2 Replies

Re: Spotify automatically closes

Dreadlord
Community Legend

Hello @Maldoror81,


Welcome to Spotify Community!

If you could confirm the following I can keep investigating:

  • Your device.
  • Your device's operating system.
  • The exact Spotify version installed (check About Spotify)
  • Screenshot and the log file ( the log will be created on your desktop ) generated by the client using the following command:
%appdata%/Spotify/Spotify.exe --show-console --log-file=%USERPROFILE%/Desktop/spotify-log.txt

Thank you!

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Solution!

Re: Spotify automatically closes

Maldoror81
Casual Listener

Hi Dreadlord,

After a few reinstallation I managed to get things "kind of" working.

So... The problem is now only while playing the "Your Daily Mix" directly from the desktop. If I play the Daily mix from my mobile phone connected to the Desktop, I have no problem.

Thank you very much for your help :)

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