Spotify error code

[user-removed]

Plan

Free

Country

Turkey

Device

(Desktop PC)

Operating System

(Windows 10 x64)

My Question or Issue

The English translation is as follows: The unknown software extension (0xc06d007e) exception in the application occurred at location 0x0000000076C69862.

[Sebasty]

Hey @user-removed 

You should try reinstalling your Spotify app - preferably do the clean reinstall as instructed here. 🙂

If that didn't help yet, try the following:

1. Navigate to Command Prompt, right-click on it and select "Run As Administrator".
2. Type in the following command:

sfc /scannow

3. Press Enter.

This command will check your system file integrity and attempt to fix any issues if there is any. If reinstalling Spotify didn't clear the issue, this might come in handy.

Let me know how you get on 🙂

[user-removed]

Yesterday Spotify (Microsoft Store version) doesn't working. Today I downloaded driver updater and I updated my drivers. Now Spotify is working. Thank you.