Spotify is changing my Windows default volume for the app

[PrimoX]

When I try to adjust the audio level on the Spotify app, it inadvertently changed the default windows audio level for the app as well. Resulting in lower than normal audio level. There are instances where the app is muted but by adjusting the audio level on the Windows sounds slider, I can still hear the music despite the volume being muted on the app. There are other instances where the app visually shows that the slider is at around 50% volume but on windows it shows it at 8/100. Not sure why this is happening but I noticed it 2 days ago.

[the_innkeeper]

I thought I was the only one having this problem, but apparently that's not the case, and it doesn't have anything to do with our devices since the problem was fixed in a new account. So I'm really hoping they'll address and fix the issue for everyone soon. Try contacting the support team directly and telling them you're not the only one having this problem, and it was fixed by changing accounts. 

[RoseN1]

I am having the same issue. None of the previously mentioned adjustments have worked. 

[skyyy1]

how to fix that

[MihailY]

Hey @skyyy1,

Thanks for reaching out.

Unfortunately, we couldn't see the full description of your issue, so could you please reply in this thread and let us know what happens when you try to turn down the volume? The more details you provide, the better!

It would also be helpful to share the model, OS version and Spotify version of the affected devices along with some screenshots or a short video of how things look on your end.

We'll be on the lookout for your response.

[Seraue]

I just tried this, and it didn't work - after trying everything else mentioned here in this "thread."

Basically I will play a song, try to adjust the volume slider to turn it up/down, and it does not work - music stays equally as loud as everything else on the PC.

Only sometimes does turning it completely down (to mute) does it mute, other times it will just keep playing at the exact same volume - it's as if the slider just is not doing anything at all.

Thanks

[skyyy1]

i got a clip look https://www.youtube.com/watch?v=0Dcvedmgljs

[MihailY]

Hey @skyyy1,

Thanks for the video.

Are you able to adjust the volume for the Spotify app from the Volume mixer? Do you get the same behavior in the web player? 

You can also try some troubleshooting like clean reinstalling the app and logging in with a different account. 

Let us know how it goes.

[skyyy1]

in web its working good

[ABShoto]

The same happening with Amazon Music

[KinnyKinns]

Well, it's doing it again, after the latest update, yet again the volume goes up and down. I check my system volume sounds and its fine. but to hear anything in spotify I have to have the volume slider to max. Why does this keep happening?

[#12]

So no matter if I turn it down to mute or very loud the volume stays the same which is pretty hight which I dont want. Tryed reinstalling didnt help
tryed changing it in the setting to low didnt help either PLSSSS Help.