Spotify randomly maxes out volume

[SquidWard3000]

Every time I change song the volume maxes out including my downloaded songs and also whenever I startup the app.
Tried clearing cache, reinstalling, logging out and back in, and messing with the volume normalizer.
Spotify for Windows (64 bit)
1.2.47.364.gf06e5cee

[robigouk]

Plan

Premium

Country

UK

Device

HP Laptop i7/32/512

Operating System

Win11Pro

My Question or Issue

Spotify Desktop  - when I normally click switch to video once I've started my playlist playing, if the next available song had a video it would play it.  Yesterday since the app had an update the following problems:-

1. once the song with the video playing has finished, it no longer plays the next video it just plays the song (even though there was a video available)
2. the volume of the song playing (after the video song) is really high - it's like there's a problem with volume normalization?  The moment I click on the volume slider (I don't even move it) the volume goes back to the level I had.

All this has changed since yesterday Spotify Desktops Windows App update.

[robigouk]

I've just tried a full clean reinstall - still the same problem.

[robigouk]

and Videos aren't even an option on the web player e.g. Switch to video has disappeared.

[Nyogtha]

Same problem, are you also getting the slight fade in when you start a song too?

[Nyogtha]

it even does this on older versions when i install those. idk whats happening

[LucaR123]

I have the exact same problem, whenever I start Spotify the volume slider is still on the old position, but the volume is maxed out. It also happens when starting a song that is from a local folder.

The only workaround I have for now is to use the web version, I'm on Firefox and have no issues there.

[SquidWard3000]

yeah that's how mine is and as soon as I touch the volume slider it goes back to normal 

[Nyogtha]

What i did to fix it for right now is clean install a previous version, and wait till they fix it

[user-removed]

Plan

Free/Premium

Country

Singapore

Device

-

Operating System

Windows 11 Pro

My Question or Issue

Whenever I start the app the volume automatically goes high. The volume slider is still low though. And yes, I can adjust the volume

[Vasil]

Hey folks!

Thank you for reporting this - this should now be fixed.

Try removing your app's cached data should you still experience issues. If this doesn't help out - see if performing a complete clean reinstall of the app would make a difference. 

Many thanks! 🙂

[robigouk]

can anybody else try this please?

[LucaR123]

I have done 2 clean installs, one with and one without revo uninstaller (removes absolutely everything of an application). Both times the problem still persisted. I also tried the microsoft store version and from the spotify site directly.

Spotify for Windows (64 bit)

Edition: Windows 10 Home

Version: 22H2

OS build: 19045.4894

1.2.47.364.gf06e5cee

[robigouk]

yes I'm getting this

[robigouk]

where do I get a previous version from?

[SquidWard3000]

Tried reinstalling it through Microsoft store and clearing appdata and the problem is still there. Probably a Spotify issue rather than a client one. Should just wait until an update or install a previous version

Edition: Windows 11 Home

Version: 23H2

OS Build: 22631.4249

Spotify for Windows (64 bit)
1.2.47.364.gf06e5cee

[robigouk]

I tried a complete clean uninstall (including removing all local files as per the instructions), complete reboot and reinstall - still the same issue.

[robigouk]

How do I find a previous version to install?

[T333]

I am also having this issue

[weavile7]

having the exact same issue, the volume goes back to normal after I touch the volume bar, tried clearing cache and changing the volume settings with no difference