I'm starting to think they're messing around to give us some music and win money because there's no concrete answer to our question. You have no idea of the hate that I spend every day when I pause the music to answer the phone in the service or I leave paused for anything else and when suddenly it starts playing Gustavo Lima and Luan Santana ... I think I do not have to say anything else. Fix our problem! We are paying to use your service, it is not free.
I'm 100% sure no one is using my account. It always start playing the same music, only it. This goes on for a few days/weeks and it changes to another song. I believe it's some kind of advertisment for said song.
Just the other day, I was listening to a podcast on my phone and had to pause for a few minutes. The moment I took the phone out of my pocket, it started to play that damm song.
If I'm paying my subscription, I don't want to be forced to listen do ads.