Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11542 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1312 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3216 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountry AustraliaDeviceAsus (Microsoft, Windows 10)Operating SystemWindows 10 My Question or Issue Since Christmas everytime I go into my library then click on "Songs" and try to play ANY song in my songs list, it comes up with a message s...
Plan Premium Country Australia Device Asus (Microsoft, Windows 10) Operating System Windows 10 My Question or Issue Since Christmas everytime I go into my library then cl...
Casual Listener
900 Views
2 replies
0 likes
PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 10 My Question or Issue I am unable to add new Facebook friends, even though I have recently added new friends on Facebook they are not coming up on the Spotify app (desktop or android)
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue I am unable to add new Facebook friends, even though I have rece...
582 Views
0 replies
1 likes
PlanPremiumCountryCzech Rep Operating SystemWindows 7 My Question or IssueHey guys, I have problem with installing Spotify. Before when I started app, it said that "SpotifyInstaller has crashed" but I got annoyed so I decided to uninstall and reinsta...
Plan Premium Country Czech Rep Operating System Windows 7 My Question or Issue Hey guys, I have problem with installing Spotify. Before when I started app, it said that "...
Newbie
713 Views
1 replies
0 likes
PlanPremiumCountry USA Operating SystemWindows 10 My Question or IssueRecently my "Devices available" doesn't show any devices listed. Before it used to show about 3-4 device listed using my spotify and now there isn't any. I did a unisntall and rein...
Plan Premium Country USA Operating System Windows 10 My Question or Issue Recently my "Devices available" doesn't show any devices listed. Before it used to show about 3-...
481 Views
0 replies
3 likes
PlanpremiumCountry USDeviceIphone8 My Question or Issue My IPhone keeps appearing and disappearing from my connections list on Spotify both in the app and on my PC. If I play a song on my pc it will randomly connect and update the play bar on my phon...
Plan premium Country US Device Iphone8 My Question or Issue My IPhone keeps appearing and disappearing from my connections list on Spotify both in the app and on my...
986 Views
0 replies
0 likes
PlanPremium CountryUSA Operating SystemWindows 10 My Question or Issue Radio from a song is no longer infinite. Before when the visible list would reach the last track, the rest of the tracks would nobe un-fade and it would continue. Now it's finite....
Plan Premium Country USA Operating System Windows 10 My Question or Issue Radio from a song is no longer infinite. Before when the visible list would re...
659 Views
0 replies
8 likes
PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSpotify skips every song before displaying "Spotify can't play this right now. ...". Every other program works fine. It seems like Spotify is unable to use the USB Soundcard (FiiO K3 U...
Plan Premium Device PC Operating System Windows 10 My Question or Issue Spotify skips every song before displaying "Spotify can't play this right now. ...". Every other program works f...
Casual Listener
8182 Views
5 replies
1 likes
PlanPremium for FamilyCountryNorway Operating SystemW7 My Question or Issue I've tried to play local files before, with no success. (.mp3)Last night i tried again and suddenly it worked. Finaly. (.mp3)But when i tried to play same files today it's no...
Plan Premium for Family Country Norway Operating System W7 My Question or Issue I've tried to play local files before, with no success. (.mp3) Last night i tried again a...
327 Views
0 replies
0 likes
PlanFree/PremiumCountry canada Device lap top(Operating System(, Windows 10,etc.) My Question or Issue album station not working
Plan Free/Premium Country canada Device lap top ( Operating System (, Windows 10,etc.) My Question or Issue album station not working
274 Views
0 replies
0 likes
PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 8 My Question or Issue I had an error about updating Spotify and I want to reinstall it. I removed all files in my computer about Spotify (especially from Users/Appdata). Then i download the in...
Plan Premium Country Turkey Device PC Operating System Windows 8 My Question or Issue I had an error about updating Spotify and I want to reinstall it. I removed all file...
Casual Listener
613 Views
1 replies
0 likes
PlanPRECountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan PRE Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
325 Views
0 replies
0 likes
Windows 10 + Android (not sure version)PremiumUK Android and Windows platforms running to SONOS system with over 6 speakers ... Has been working fine until 30 minutes ago SPOTIFY IS NOW UNUSEABLE !!!
Windows 10 + Android (not sure version) Premium UK Android and Windows platforms running to SONOS system with over 6 speakers ... Has been working fine until 30 minutes ago ...
Regular
1498 Views
4 replies
0 likes
PlanPremium Country USDeviceMicrosoft Surface Book 2Operating SystemWindows 10 My Question or Issue I was trying to load a bunch of .m4p songs from my computer into spotify, and they appeared in local files, but are unable to be played. The last resp...
Plan Premium Country US Device Microsoft Surface Book 2 Operating System Windows 10 My Question or Issue I was trying to load a bunch of .m4p songs from my comput...
Regular
1120 Views
2 replies
0 likes
My Question or IssueHi - I'd like to know, if there is an option to filter out certain things from search results.For example I am using "soundtrack tag:new" search, but half of the results are Korean soap opera albums, which I do not want to have in...
My Question or Issue Hi - I'd like to know, if there is an option to filter out certain things from search results. For example I am using "soundtrack tag:new" search, but half of the resul...
394 Views
0 replies
0 likes
Plan PremiumCountry BrazilDevice PCOperating System Windows 10 My Question or Issue When I try to open spotify.exe I see the little loading icon on my mouse icon but nothing happens, not even an error message, there is no spotify process that opens n...
Plan Premium Country Brazil Device PC Operating System Windows 10 My Question or Issue When I try to open spotify.exe I see the little loading icon on ...
2671 Views
0 replies
2 likes
Windows 8.1 64bit, Premium Subscription, Version 1.0.96.181.gf6bc1b6b, Spotify App 32bit(/shrug?) So I just started using Spotify after seeing a friend use it, and getting recommended. I saw one of those friends using their media buttons and getting ...
Windows 8.1 64bit, Premium Subscription, Version 1.0.96.181.gf6bc1b6b, Spotify App 32bit(/shrug?) So I just started using Spotify after seeing a friend use it, a...
415 Views
0 replies
0 likes
PlanFreeCountryUSA DeviceDESKTOP PCOperating SystemVISTA My Question or IssueHi. Some songs show they are playing but no sound. I play a different song/band and there is sound without any adjustments or changes to my settings.2 particular bands I am ...
Plan Free Country USA Device DESKTOP PC Operating System VISTA My Question or Issue Hi. Some songs show they are playing but no sound. I play a different song/band and there ...
276 Views
0 replies
0 likes
PlanPremiumCountry Sweden Operating SystemWindows 10 My Question or IssueMight be a wierd title but I'll try to break this down.I have a playlist where I've got alot of rock songs. That's the only playlist that I've had problem with. If I'm listening...
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue Might be a wierd title but I'll try to break this down. I have a playlist where I've got alo...
292 Views
0 replies
0 likes
Windows 10 spotify appHello, recently everytime i open spotify im getting notification that"failed to export some data"no idea how to fix (unistaling=nothing happens) any solutions
Windows 10 spotify app Hello, recently everytime i open spotify im getting notification that"failed to export some data"no idea how to fix (unistaling=nothing happens) any solutions &...
452 Views
0 replies
3 likes
I am in my initial 90-day trial of premium. I tried to add a source of local music, specifically my NAS which is where my music library is located. The list of folders in the drop down shows Network, but when I click on that, it does not then open (o...
I am in my initial 90-day trial of premium. I tried to add a source of local music, specifically my NAS which is where my music library is located. The list of folders in the drop down shows ...
Music Fan
4253 Views
3 replies
0 likes
