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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84117 Views

40 replies

68 likes

  • 84117 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797937 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24459 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3096 Views

0 replies

4 likes

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Explicit songs blocked on desktop app

I can't seem to listen to any content marked as explicit on the Desktop version of spotify. Even if it is allowed on the same account on the mobile version, the moment I try to listen to something explicit on destop it just gives me the error message...

Newbie

I can't seem to listen to any content marked as explicit on the Desktop version of spotify. Even if it is allowed on the same account on the mobile version, the moment I try to listen to something ex...

OneByBoo

Roadie

16873 Views

1 replies

1 likes

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Computer monitor going to sleep stops playback

PlanPremiumCountry USDeviceDesktop PCOperating SystemWindows 10 My Question or Issue When the monitor goes to sleep the playback stops. This was supposedly addressed over a year ago here in an update, but either it didnt work or has broken since then...

Casual Listener

Plan Premium Country  US Device Desktop PC Operating System Windows 10   My Question or Issue  When the monitor goes to sleep the playback stops.  This was supposedly ad...

457 Views

0 replies

0 likes

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Album Organizing

Plan PremiumCountry USADevice PC DesktopOperating System Windows 7My Question or IssueI would like to organize my albums just as you would organize iPhone apps. That is to be able to click on album cover and with the cursor drag and drop the album to...

Regular

Plan  Premium Country  USA Device PC Desktop Operating System  Windows 7 My Question or Issue I would like to organize my albums just as you would organize iPhone apps. That ...

302 Views

0 replies

0 likes

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Can't play an entire artists discography?

PlanPremiumCountry USADeviceMy own custom PCOperating SystemWindows 10 My Question or Issue Hello. Today I was trying to play some C418 on Spotify and it wouldn't play. It keeps telling me "Spotify can't play this right now. If you have the file on y...

Visitor

  Plan Premium Country  USA Device My own custom PC Operating System Windows 10   My Question or Issue  Hello. Today I was trying to play some C418 on Spotify and it wo...

user-removed

Not applicable

681 Views

4 replies

0 likes

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  • 4 replies
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Local files will sometimes not play on Spotify desktop on shuffle

PlanPremiumCountryU.S. DeviceiPhone XSOperating SystemiOS 12, Windows 10My Question or IssueLocal files play fine on my iPhone Spotify app because it's downloaded so it has a direct file reference, but I have a playlist full of local files that I lik...

Regular

Plan Premium Country U.S.  Device iPhone XS Operating System iOS 12, Windows 10 My Question or Issue Local files play fine on my iPhone Spotify app because it's downloaded so it has a d...

460 Views

0 replies

0 likes

  • 460 Views
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How to correct output 2.1 not 5.1

PlanFreeCountry AustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueHi I am playing Spotify on my desktop, outputting over HDMI to a Yamaha Rx-A3080 AV reciever.Audio comes out all 5 speakers not just the two front left and right (an...

Casual Listener

Plan Free Country  Australia Device Desktop Operating System Windows 10     My Question or Issue Hi   I am playing Spotify on my desktop, outputting over HDMI to a Ya...

Sebasty

Community Legend

734 Views

1 replies

0 likes

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Deleting Local Files

I am trying to delete local files from my Spotify and nothing is working.I found a forum on here that said to:Close SpotifyNavigate to "%appdata%\Spotify\Users\" in your file browser.There should be a folder "username-user" - enter the folder.Delete ...

Newbie

  I am trying to delete local files from my Spotify and nothing is working. I found a forum on here that said to: Close Spotify Navigate to "%appdata%\Spotify\Users\" in your fil...

Harneet

Music Fan

830 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't run spotify setup

PlanPremiumCountry Norway Operating SystemWindows 8,1 My Question or IssueWhen i am trying to run the spotify setup i does not work, nothing happends? What is the problem?

Casual Listener

Plan Premium Country  Norway   Operating System Windows 8,1   My Question or Issue When i am trying to run the spotify setup i does not work, nothing happends? What is the pro...

Mantisentil

Community Legend

808 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify can't play this right now

I have a problem over all of my devices where I can't play certain songs and get the "Spotify can't play this right now. If you have the file on your computer you can import it."Only happens for certain songs:See You Again by Tyler, The CreatorBest F...

Newbie

I have a problem over all of my devices where I can't play certain songs and get the "Spotify can't play this right now. If you have the file on your computer you can import it." Only happens for ce...

Grumtastic

Casual Listener

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Playlist filtering with CTRL+F is broken

Ctrl+F functionality in playlist seems to be somewhat broken (at least for non-english titles). I have the following playlist: https://open.spotify.com/user/andreishe/playlist/0ixY5gBr0hz2iCx6isehbs?si=Hj_jxuF-QuWTIu-1mRznVQ I opened it in the deskto...

Casual Listener

Ctrl+F functionality in playlist seems to be somewhat broken (at least for non-english titles).   I have the following playlist: https://open.spotify.com/user/andreishe/playlist/0ixY5gBr0...

331 Views

0 replies

0 likes

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  • 0 replies
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Added new playlist i´ve never made (and never will...)

PlanPremiumCountry SpainDeviceG S7, PCOperating SystemAndroid Oreo, Windows 10My Question or Issue Hi allI think mine´s more than a problem but a punishment. From nowhere it appears a damned playlist at the top of my library´s playlists (Favourites? ...

Casual Listener

Plan Premium Country  Spain Device G S7, PC Operating System Android Oreo, Windows 10 My Question or Issue  Hi all I think mine´s more than a problem but a punishment. From n...

223 Views

0 replies

0 likes

  • 223 Views
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I have a high jitter internet connection, Spotify takes a long time to realize connection is back up

Hi, I am having trouble with Spotify going online and offline again in very long intervals. It can take 30 seconds or more for Spotify to recognize that the connection is available again, and during all that time, I cannot continue to view the artist...

Newbie

Hi, I am having trouble with Spotify going online and offline again in very long intervals.  It can take 30 seconds or more for Spotify to recognize that the connection is available again, and d...

281 Views

0 replies

0 likes

  • 281 Views
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skip la musique directement par windows

PlanPremiumCountry Operating SystemWindows 10 My Question or Issue Je veux skip la musique sans entrer dans l'app spotify si y a un raccourci, jai vu y a ctrl fleche dr mais ca fonctionne pas

Newbie

Plan Premium Country     Operating System Windows 10   My Question or Issue  Je veux skip la musique sans entrer dans l'app spotify si y a un raccourci, jai vu y a ctrl f...

319 Views

0 replies

0 likes

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Solved!! Songs become unavailable after Spotify update

PlanPremiumCountryVietNam Operating SystemWindows 7My Question or IssueAfter I updated my Spotify app on Windows 7, some of my songs become unavailable (Killing the Mercy, Don't Get Me Wrong (And One); Gods and Monsters (Lana Del Rey)). I was able to...

Casual Listener

Plan Premium Country VietNam  Operating System Windows 7 My Question or Issue After I updated my Spotify app on Windows 7, some of my songs become unavailable (Killing the Mercy, Don't Ge...

OneByBoo

Roadie

1485 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problems with the activity of the friends list

Hello, I have this problem a couple of months ago. When I start Spotify, I get the list of friends and their activity without problems, but after about 20 minutes at most, their activity stops as if they were not listening to anything. The next day r...

Newbie

Hello, I have this problem a couple of months ago. When I start Spotify, I get the list of friends and their activity without problems, but after about 20 minutes at most, their activity stops as if ...

OneByBoo

Roadie

786 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Error when trying to launch installer.

PlanpremiumCountry usDevice(desktop pc)Operating System(Windows 10) My Question or Issue I am recieving the following error when trying to launch spotify for the first time : the procedure entry point pauhremovefilespecw could not be located in the d...

Newbie

Plan premium Country  us Device (desktop pc) Operating System (Windows 10)   My Question or Issue  I am recieving the following error when trying to launch spotify for the fi...

Katerina

Spotify Legend

3694 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Spotify toca sozinho quando está pausado

PlanPremium FamilyCountry BrazilDeviceDesktopOperating SystemWindows10 My Question or Issue Há algum tempo, quando tenho o spotify pausado no meu computador, começa a tocar alguma musica aleatória. Já troquei a senha, sai de todos os dispositivos e a...

Regular

  Plan Premium Family Country  Brazil Device Desktop Operating System Windows10   My Question or Issue  Há algum tempo, quando tenho o spotify pausado no meu computador...

Peter

Spotify Legend

17605 Views

30 replies

11 likes

  • 17605 Views
  • 30 replies
  • 11 likes

How to disable crossfade

Hello, I am using the desktop app on my windows 8.1 and I have the crossfade already disabled in settings, but when I pause and play the songs the crossfade is still there, how do I turn it off completely?

Newbie

  Hello,   I am using the desktop app on my windows 8.1 and I have the crossfade already disabled in settings, but when I pause and play the songs the crossfade is still there, how do I ...

DennyEMufc

Roadie

1916 Views

2 replies

0 likes

  • 1916 Views
  • 2 replies
  • 0 likes