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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81829 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

780645 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19306 Views

20 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2862 Views

0 replies

4 likes

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spotify program opens automaticly

hello!the app for some reason opens up automatically every time on turning on my computer. couldn't find any option on the win desktop program to change it.how can I stop the auto open?

Newbie

hello! the app for some reason opens up automatically every time on turning on my computer. couldn't find any option on the win desktop program to change it. how can I stop the auto open?

user-removed

Not applicable

447 Views

1 replies

0 likes

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Wont Run

PlanPremiumCountryCaandaDeviceASUS LaptopOperating SystemWindows 10 My Question or IssueCan not run Spotify music using Windows 10 OS. Says C:\Program Files\WindowsApps\SpotifyMusic_1.96.181.0_x86__zpdnekdrz...\SpotifyMigrator.exe The specified user ...

Newbie

Plan Premium Country Caanda Device ASUS Laptop Operating System Windows 10   My Question or Issue Can not run Spotify music using Windows 10 OS.  Says C:\Program Files\WindowsApps...

517 Views

0 replies

0 likes

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[Desktop] Problem when connection lost to bluetooth headphone

PlanPremiumCountryTurkeyDeviceHP LaptopOperating SystemWindows 8 My Question or IssueWhen listening with a bluetooth headphone, if connection is lost at some point, track pauses, pause button becomes unresponsive. After this point, if I close the app...

Newbie

  Plan Premium Country Turkey Device HP Laptop Operating System Windows 8   My Question or Issue When listening with a bluetooth headphone, if connection is lost at some point, t...

352 Views

0 replies

1 likes

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Display settings - background and font colour

PlanFree/PremiumCountry SpainDeviceDesktopOperating SystemLinux Mint My Question or Issue I find the black background with grey font difficult to read in some cases.Is there any way of changing the theme/colour to black or dark font on a white backgr...

Newbie

Plan Free/Premium Country  Spain Device Desktop Operating System Linux Mint       My Question or Issue   I find the black background with grey font difficult to ...

375 Views

0 replies

0 likes

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Sonos (as a Spotify device)

PlanPremiumCountry USADevice(PC)Operating System(Windows 10,etc.) My Question or IssueI can play Spotify from the Sonos APPS, however, I used to see all 3 of my house's Sonos Zone players within the Spotify Desktop Application. I can see all my other...

Newbie

Plan Premium Country  USA Device (PC) Operating System (Windows 10,etc.)   My Question or Issue I can play Spotify from the Sonos APPS, however, I used to see all 3 of my house's ...

366 Views

0 replies

0 likes

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Solved!! when i open a spotify internet player , it told me that i open too much pages .

when i open a spotify internet player , it told me that i open too much pages .but i only open one page . how should i do .

Casual Listener

when i open a spotify internet player , it told me that i open too much pages .but i only open one page . how should i do .

OneByBoo

Roadie

757 Views

3 replies

0 likes

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Daily Mix not showing, but on phone it shows 2 daily mixes.

PlanFreeCountry BulgariaDevicePCOperating SystemWindows 10 My Question or IssueSo whenever i try to play my daily mixes from my pc. They don't show, but on android they do! I have to like them from my phone, so i can play them on my pc! I tried to so...

Newbie

  Plan Free Country  Bulgaria Device PC Operating System Windows 10   My Question or Issue So whenever i try to play my daily mixes from my pc. They don't show, but on andro...

441 Views

0 replies

0 likes

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App crash after change a output source

DevicePCOperating SystemWindows 7My Question or IssueI start playing a song and change output source from USB headset to jack. Player just loop a 1 second of song and can't stop normal. Re-install don't help.My steps:1. Play song2. Choose JACK output...

Newbie

  Device PC Operating System Windows 7 My Question or Issue I start playing a song and change output source from USB headset to jack. Player just loop a 1 second of song and can't sto...

Sebasty

Community Legend

484 Views

1 replies

0 likes

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Payment and Premium for Family Issues

PlanPremiumCountry Mexico My Question or Issue I have a suscription to a Familar Plan on Spotify which charges monthly to a credit card. This month, the payment was authorized on the card and the money has been charged, but Spotify says that the paym...

Newbie

  Plan Premium Country  Mexico  My Question or Issue  I have a suscription to a Familar Plan on Spotify which charges monthly to a credit card. This month, the payment was a...

374 Views

0 replies

0 likes

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Black screen when opening Spotify

PlanFreeCountry UKDeviceHP EnvyOperating SystemWindows 10 My Question or IssueI turn on my laptop and open Spotify -> works fine. However, if I then open Spotify again (either with/without closing the first instance of Spotify) then it hangs on a bla...

Casual Listener

Plan Free Country  UK Device HP Envy Operating System Windows 10   My Question or Issue I turn on my laptop and open Spotify -> works fine.  However, if I then open Spoti...

samgould1

Casual Listener

2465 Views

5 replies

0 likes

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Settings Don't Affect the Desktop App

Free, Windows 10 My Question or Issue I have changed the setting on my desktop app to not show the desktop overlay when adjusting volume about 8 times, and even though it saves in settings, and when I go back to settings to check it's off, I still ge...

Newbie

Free, Windows 10   My Question or Issue  I have changed the setting on my desktop app to not show the desktop overlay when adjusting volume about 8 times, and even though it saves i...

songassistant

Composer

450 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Local Files Not there (Windows)

I'm trying to acsess my local files but it literally is not showing up for me to select. How can I fix this?

Newbie

I'm trying to acsess my local files but it literally is not showing up for me to select. How can I fix this?   

OneByBoo

Roadie

341 Views

1 replies

0 likes

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  • 1 replies
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Explicit songs blocked on desktop app

I can't seem to listen to any content marked as explicit on the Desktop version of spotify. Even if it is allowed on the same account on the mobile version, the moment I try to listen to something explicit on destop it just gives me the error message...

Newbie

I can't seem to listen to any content marked as explicit on the Desktop version of spotify. Even if it is allowed on the same account on the mobile version, the moment I try to listen to something ex...

OneByBoo

Roadie

16864 Views

1 replies

1 likes

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  • 1 replies
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Computer monitor going to sleep stops playback

PlanPremiumCountry USDeviceDesktop PCOperating SystemWindows 10 My Question or Issue When the monitor goes to sleep the playback stops. This was supposedly addressed over a year ago here in an update, but either it didnt work or has broken since then...

Casual Listener

Plan Premium Country  US Device Desktop PC Operating System Windows 10   My Question or Issue  When the monitor goes to sleep the playback stops.  This was supposedly ad...

448 Views

0 replies

0 likes

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Album Organizing

Plan PremiumCountry USADevice PC DesktopOperating System Windows 7My Question or IssueI would like to organize my albums just as you would organize iPhone apps. That is to be able to click on album cover and with the cursor drag and drop the album to...

Regular

Plan  Premium Country  USA Device PC Desktop Operating System  Windows 7 My Question or Issue I would like to organize my albums just as you would organize iPhone apps. That ...

298 Views

0 replies

0 likes

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Can't play an entire artists discography?

PlanPremiumCountry USADeviceMy own custom PCOperating SystemWindows 10 My Question or Issue Hello. Today I was trying to play some C418 on Spotify and it wouldn't play. It keeps telling me "Spotify can't play this right now. If you have the file on y...

Visitor

  Plan Premium Country  USA Device My own custom PC Operating System Windows 10   My Question or Issue  Hello. Today I was trying to play some C418 on Spotify and it wo...

user-removed

Not applicable

669 Views

4 replies

0 likes

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Local files will sometimes not play on Spotify desktop on shuffle

PlanPremiumCountryU.S. DeviceiPhone XSOperating SystemiOS 12, Windows 10My Question or IssueLocal files play fine on my iPhone Spotify app because it's downloaded so it has a direct file reference, but I have a playlist full of local files that I lik...

Regular

Plan Premium Country U.S.  Device iPhone XS Operating System iOS 12, Windows 10 My Question or Issue Local files play fine on my iPhone Spotify app because it's downloaded so it has a d...

458 Views

0 replies

0 likes

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How to correct output 2.1 not 5.1

PlanFreeCountry AustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueHi I am playing Spotify on my desktop, outputting over HDMI to a Yamaha Rx-A3080 AV reciever.Audio comes out all 5 speakers not just the two front left and right (an...

Casual Listener

Plan Free Country  Australia Device Desktop Operating System Windows 10     My Question or Issue Hi   I am playing Spotify on my desktop, outputting over HDMI to a Ya...

Sebasty

Community Legend

728 Views

1 replies

0 likes

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Deleting Local Files

I am trying to delete local files from my Spotify and nothing is working.I found a forum on here that said to:Close SpotifyNavigate to "%appdata%\Spotify\Users\" in your file browser.There should be a folder "username-user" - enter the folder.Delete ...

Newbie

  I am trying to delete local files from my Spotify and nothing is working. I found a forum on here that said to: Close Spotify Navigate to "%appdata%\Spotify\Users\" in your fil...

Harneet

Music Fan

817 Views

1 replies

0 likes

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Solved!! Can't run spotify setup

PlanPremiumCountry Norway Operating SystemWindows 8,1 My Question or IssueWhen i am trying to run the spotify setup i does not work, nothing happends? What is the problem?

Casual Listener

Plan Premium Country  Norway   Operating System Windows 8,1   My Question or Issue When i am trying to run the spotify setup i does not work, nothing happends? What is the pro...

Mantisentil

Community Legend

805 Views

3 replies

1 likes

  • 805 Views
  • 3 replies
  • 1 likes