Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

emptywalls13

Casual Listener

9176 Views

95 replies

42 likes

  • 9176 Views
  • 95 replies
  • 42 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

774 Views

12 replies

1 likes

Possible Bug
  • 774 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

1854 Views

34 replies

2 likes

  • 1854 Views
  • 34 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8285 Views

0 replies

4 likes

  • 8285 Views
  • 0 replies
  • 4 likes

some local files songs not playing

I know this topic has been covered, but the simpler solutions offered on the forum haven't worked for me and I'm looking for something not too advanced. Most songs work fine but 2 different problems:1) Some songs appear in local files and playlists b...

Casual Listener

  I know this topic has been covered, but the simpler solutions offered on the forum haven't worked for me and I'm looking for something not too advanced. Most songs work fine but 2 differ...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

BUG spotify program

PlanPremiumCountry FranceDeviceswitch in real time to bluetooth speakerOperating Systemwindows 7 My repport of BUG First : it is hard to find how to repport a bug !!!HelloThe bug is with desktop application when switching to computer speaker to bluet...

Casual Listener

Plan Premium Country  France Device switch in real time to bluetooth speaker Operating System windows 7   My repport of BUG  First : it is hard to find how to repport a bug...

365 Views

0 replies

2 likes

  • 365 Views
  • 0 replies
  • 2 likes

Superuser Contribution i want to find my full play record list?

PlanPremiumCountry hkDevicePCOperating SystemWindows 10 My Question or Issuei want to find my full play record list?i want to find a song is between and

Newbie

Plan Premium Country  hk Device PC Operating System Windows 10   My Question or Issue i want to find my full play record list? i want to find a song is between <close to ...

Peter

Spotify Legend

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some songs won't play

Plan: Premium Device: Samsung Galaxy S7, Asus laptopOperating System: Android 8.0.0, Windows 10Country: FinlandSpotify version: 8.4.84.874 I've had this problem for maybe a month. Some songs won't play on my Spotify. It doesn't matter wether I use th...

Visitor

Plan: Premium  Device: Samsung Galaxy S7, Asus laptop Operating System: Android 8.0.0, Windows 10 Country: Finland Spotify version: 8.4.84.874   I've had this...

Peter

Spotify Legend

1211 Views

3 replies

1 likes

  • 1211 Views
  • 3 replies
  • 1 likes

Song continued to play and then stopped playing all of a sudden

Plan freeFree/PremiumCountry DevicewindowsOperating Systemwindows 10 My Question or Issue HI I just thought I would let someone now from Spotify that when I went to play the Tom Cocarone Life is the Highway 2018 version the song started to play with ...

Music Fan

Plan free Free/Premium Country   Device windows Operating System windows 10   My Question or Issue  HI I just thought I would let someone now from Spotify that when I went ...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Superuser Contribution çlick in music

hello everybody. when i play music sometimes i hear an annoiing click...And i think that google or edge is causing this. when i open lets say edge it starts...sometimes.not all the time.anyone with the same problem...My pc is future proof. latest tec...

Casual Listener

  hello everybody. when i play music sometimes i hear an annoiing click...And i think that  google or edge is causing this. when i open lets say edge  it starts...sometimes.not all th...

maxblaster

Casual Listener

626 Views

4 replies

0 likes

  • 626 Views
  • 4 replies
  • 0 likes

Spotify crashes on launch

PlanPremiumCountryUS DevicePCOperating SystemWindows 10 64-Bit My Question or Issue I have freshly wiped my computer of all files in attempt to solve this issue myself beforehand. Spotify upon launching, opens the window for a split moment long enoug...

Newbie

Plan Premium Country US   Device PC Operating System Windows 10 64-Bit   My Question or Issue  I have freshly wiped my computer of all files in attempt to solve this issue m...

384 Views

0 replies

8 likes

  • 384 Views
  • 0 replies
  • 8 likes

Spotify can not install

PlanPremiumCountry Taiwan DevicePCOperating SystemWindows 7 My Question or Issue When I run the SpotifySetup to install,always jump outerror massage"runtime ERROR'I clean the spotifly's data in the AppData and re-install again still no workingHow do ...

Newbie

Plan Premium Country  Taiwan   Device PC Operating System Windows 7   My Question or Issue  When I run the SpotifySetup to install,always jump out error massage"runtim...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

spotify name is showing a punch of random numbers and letters and can't connect devices together

suddenly my spotify name changed and i dont get the lists i save via my android phone and vice versa it's like 2 different accounts

Newbie

   suddenly my spotify name changed and i dont get the lists i save via my android phone and vice versa it's like 2 different accounts

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Unstable Framerate within app when Spotify is Active window

Hello all, I am posting this question here to see if anyone else has a fix or is experiencing a simalar issue to what I am. As I am racked on what to do. Awhile back while using spotify I noticed that my computers framrate would drop significantly an...

Newbie

Hello all, I am posting this question here to see if anyone else has a fix or is experiencing a simalar issue to what I am.  As I am racked on what to do.   Awhile back while using s...

1356 Views

0 replies

2 likes

  • 1356 Views
  • 0 replies
  • 2 likes

Volume

When i turn down the volume with the shortcuts key the volume of my pc turn down. I want to turn down only spotify's volume

Regular

    When i turn down the volume with the shortcuts key the volume of my pc turn down. I want to turn down only spotify's volume  

DvZaba

Regular

2588 Views

14 replies

0 likes

  • 2588 Views
  • 14 replies
  • 0 likes

FiiO K3 amp causes playback error (But a workaround is possible)

PlanFree/PremiumCountry: SingaporeDeviceWindows 10 Desktop PCOperating SystemWindows 10 pro 64 bit My Question or Issue I was browsing through this community regarding of this error that I faced, "Spotify can't play this right now. If you have the fi...

Newbie

Plan Free/Premium Country:  Singapore Device Windows 10 Desktop PC Operating System Windows 10 pro 64 bit   My Question or Issue  I was browsing through this community r...

ripzmusic

Newbie

2015 Views

1 replies

4 likes

  • 2015 Views
  • 1 replies
  • 4 likes

Superuser Contribution Local Files: "Spotify can't play this right now. If you have the file..."

Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." when I try to play any song from the just added local files...

Casual Listener

Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whe...

mako24

Casual Listener

1302 Views

4 replies

1 likes

  • 1302 Views
  • 4 replies
  • 1 likes

Spotify starts playing music on its own.

PlanPremiumCountryNetherlandsDeviceLenovo Ideapad 100SOperating SystemWindows 10 x64 Lately Spotify started to act up, it starts playing completly on it's own, yesterday was the first time it occured, during the time I was playing a game it popped on...

Visitor

Plan Premium Country Netherlands Device Lenovo Ideapad 100S Operating System Windows 10 x64   Lately Spotify started to act up, it starts playing completly on it's own, yesterday was th...

1369 Views

0 replies

17 likes

  • 1369 Views
  • 0 replies
  • 17 likes

Playlist playback goes to first song

PlanPremiumCountryCanada Device(Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100)Operating System(Android Oreo, Windows 10) My Question or Issue In the middle of playing a playlist over Spotify Connect or just on Windows, Spotify reset...

Music Fan

Plan Premium Country Canada  Device (Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100) Operating System (Android Oreo, Windows 10)   My Question or Issue &nbsp...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

cant install spotify on windows 7

None of the below information is required. However, the more you provide the easier it will be for us tso try and help.PlanpremiumCountry israelDevicepcOperating Systemwindows 7 64 bit My Question or Issue hey y'allbeen having trouble with upadting s...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us tso try and help. Plan premium Country  israel Device pc Operating System windows 7 ...

543 Views

0 replies

1 likes

  • 543 Views
  • 0 replies
  • 1 likes

503 Service Unavailable

I am having security issues with my account as im listening to spotify on my windows Desktop through the app someone keeps changing it to web player and changing the music....So i headed to the spotify.com website to change my passwords etc The websi...

Newbie

I am having security issues with my account as im listening to spotify on my windows Desktop  through the app someone keeps changing it to web player and changing the music....So i headed to the...

732 Views

0 replies

1 likes

  • 732 Views
  • 0 replies
  • 1 likes

Song not in playlist keeps playing

Plan: PremiumCountry: Australia Operating System: Windows 10 My Question or Issue Recently I Like It by Cardi B keeps playing at least once a day despite it not being one of my saved songs, in my playlists, or in queue - usually its the song after I ...

Newbie

Plan: Premium Country: Australia   Operating System: Windows 10   My Question or Issue  Recently I Like It by Cardi B keeps playing at least once a day despite it ...

593 Views

0 replies

0 likes

  • 593 Views
  • 0 replies
  • 0 likes

Superuser Contribution Crossfade issue

PlanPremiumCountry HUDevicePCOperating SystemWindows 10 My Issue is:Hello All, I'm having an issue regarding the crossfade function again!It works perfectly on my Iphone 8 (Gapeless Playback - turned of)However on my PC it isn't working.

Newbie

Plan Premium Country  HU Device PC Operating System Windows 10   My Issue is: Hello All,   I'm having an issue regarding the crossfade function again! It works perfectly o...

Peter

Spotify Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player Offline

My web player says that it's offline and I can't play any songs on it. It looks like this: http://prntscr.com/m12rnyIt plays fine on my phone but I can't figure out how to get it to work on my browser

Newbie

My web player says that it's offline and I can't play any songs on it. It looks like this: http://prntscr.com/m12rny It plays fine on my phone but I can't figure out how to get it to work on my...

Peter

Spotify Legend

1582 Views

1 replies

0 likes

  • 1582 Views
  • 1 replies
  • 0 likes