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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

157175 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

155060 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11553 Views

1 replies

6 likes

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[Desktop] Equalizer for the Desktop Version. Its been too long.

It's been YEARS since mobile was gifted with an equalizer, yet the desktop version still lacks this simple feature for BETTER SOUNDING MUSIC. An equalizer changes the way you hear the music, and can help IMMENSLY with cheap/poor headphones to get bet...

Music Fan

It's been YEARS since mobile was gifted with an equalizer, yet the desktop version still lacks this simple feature for BETTER SOUNDING MUSIC. An equalizer changes the way you hear the music, and can ...

Isotope1

Newbie

627 Views

2 replies

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[desktop] overlay bug (regression)

PlanPremiumCountryCanadaDeviceDesktop version 1.0.93.242.gc2341a27Operating SystemWindows 10 1809 build 17763.55 My Question or IssueThe desktop overlay bug is back. See prior posts for description and reproduction steps: https://community.spotify.co...

Casual Listener

Plan Premium Country Canada Device Desktop version 1.0.93.242.gc2341a27 Operating System Windows 10 1809 build 17763.55   My Question or Issue The desktop overlay bug is back. See prio...

CherryCupcake

Casual Listener

2492 Views

15 replies

18 likes

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Problems finding music in my Spotify library with Echo

Plan PremiumCountry USA Device Amazon Echo My Question or IssueI have a serious problem using my new Amazon Echo 2nd generation to play music in my Spotify library. I mostly listen to classical music and liturgical music (Gregorian chant, Russian cha...

Music Fan

Plan Premium Country USA  Device Amazon Echo   My Question or Issue I have a serious problem using my new Amazon Echo 2nd generation to play music in my Spotify library. I mostly liste...

blenci

Music Fan

1536 Views

3 replies

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How do I change the Discover Weekly playlist?

Hi there! I'm a little annoyed by the Discover Weekly playlist currently. At night, when I'm sleeping i have my instrumental playlist I made on all night (it helps me sleep) I have a few other playlists that are completely different, with songs with ...

Casual Listener

  Hi there! I'm a little annoyed by the Discover Weekly playlist currently. At night, when I'm sleeping i have my instrumental playlist I made on all night (it helps me sleep) I have a few othe...

kellinuss1

Music Fan

854 Views

1 replies

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Friend Activity Not Live

I read the previous posts that are marked as "fixed", however I have yet to see any actual consistency with the friend activity feed updating. The issue is across multiple computers so it highly unlikely an issue that only I am experiencing. I can be...

Newbie

    I read the previous posts that are marked as "fixed", however I have yet to see any actual consistency with the friend activity feed updating. The issue is across multiple computers s...

kellinuss1

Music Fan

940 Views

2 replies

0 likes

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My Top Songs 2018 contains random songs that I have never heard before. Why?

I don't know if this is the right place to ask this question? Specifically there are three songs that I have never heard before: There's a Place by The All-American RejectsThere's A Place For Us by E. M. DThere's A Place by The Beatles I've listened ...

Newbie

I don't know if this is the right place to ask this question?   Specifically there are three songs that I have never heard before:  There's a Place by The All-American Rejects There's A...

kellinuss1

Music Fan

663 Views

1 replies

0 likes

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What is wrong?

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid, Windows 10 My Question or IssueI got nothing but problems lately, Spotify crashes, can't install properly on Win 10, receiver can't find Spotify direct, shuffle is not working properly...

Newbie

Plan Premium Country   Device Samsung Galaxy 9 Operating System Android, Windows 10   My Question or Issue I got nothing but problems lately, Spotify crashes, can't install proper...

292 Views

0 replies

0 likes

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Spotify keeps starting up with the same song

PlanFree/PremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or Issue:The desktop app keeps starting up with the same song even though its not the last song i listened to. this has been going on for months

Roadie

Plan Free/Premium Country   Device Laptop Operating System Windows 10   My Question or Issue: The desktop app keeps starting up with the same song even though its not the last son...

Orcastic

Newbie

387 Views

1 replies

0 likes

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Spotify playlists stuck on "Waiting for connection"

PlanPremiumCountry AustraliaDeviceDell LaptopOperating SystemWindows 10 My Question or Issue So, my Spotify playlists on my PC were unexpectedly not listed as downloaded. Attempting to download them again leaves them stuck on "Waiting for connection"...

Newbie

Plan Premium Country  Australia Device Dell Laptop Operating System Windows 10  My Question or Issue  So, my Spotify playlists on my PC were unexpectedly not listed as downloa...

531 Views

0 replies

1 likes

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Google Home Mini

PlanFamilyCountry USOperating SystemWindows My Question or Issue how do i check on the delivery status of the family package google home mini?

Casual Listener

Plan Family Country  US Operating System Windows   My Question or Issue  how do i check on the delivery status of the family package google home mini?

Billy-J

Spotify Star

465 Views

1 replies

0 likes

Google Home Mini
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Unwanted looping of small fractions of tracks that won't stop

PlanPremiumDeviceDesktopOperating SystemWindows 7 My Question or Issue Sometimes my spotify repeats something like a second of a song over and over again. This won't stop until I completely end the process through Task Manager; though I can move my m...

Casual Listener

Plan Premium Device Desktop Operating System Windows 7   My Question or Issue  Sometimes my spotify repeats something like a second of a song over and over again. This won't stop un...

_fhc-r5jmupvk

Casual Listener

470 Views

2 replies

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"This radio station cannot be started" on any and all stations for months

PlanFreeCountry United States of AmericaDevicePCOperating SystemWindows 7 My Question or Issue Tried restarting. tried a fresh install. tried doing it through the browser version. nothing has working. If I click on a song and do "go to song radio" it...

Newbie

  Plan Free Country  United States of America Device PC Operating System Windows 7   My Question or Issue  Tried restarting. tried a fresh install. tried doing it throu...

314 Views

0 replies

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Following random playlists

PlanPremiumCountry New ZealandDeviceacer aspireOperating SystemWindows 10 My Question or IssueMy spotify keeps following random playlists by a user called 2playlist, is this because I signed up for something unknowingly or another issue?

Casual Listener

Plan Premium Country  New Zealand Device acer aspire Operating System Windows 10  My Question or Issue My spotify keeps following random playlists by a user called 2playlist, is th...

450 Views

0 replies

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playlist emptied except for a few songs added recently

PlanPremiumCountry USADeviceDesktop PCOperating SystemWindows 10 My Question or Issue Hi,I noticed a few days ago that one of my playlists has been emptied of it's contents... I tried reinstalling spotify on windows, but no dice Is there a way to rec...

Casual Listener

Plan Premium Country  USA Device Desktop PC Operating System Windows 10   My Question or Issue   Hi, I noticed a few days ago that one of my playlists has been emptied of i...

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Solved!! Desktop overlay/song banner enables itself when restarting spotify or pc

PlanPremiumCountry FinlandDevicePCOperating SystemWindows 10 My Question or IssueI am having a problem with the desktop overlay when changing songs with my mediakeys on my keyboard, I've had this problem for about a year and last time I posted about ...

Casual Listener

Plan Premium Country  Finland Device PC Operating System Windows 10   My Question or Issue I am having a problem with the desktop overlay when changing songs with my mediakeys on ...

Mantisentil

Community Legend

873 Views

2 replies

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ScreenPad Spotify Works Now!

I tried to post that it's live now, installs, and works, but it seems the moderators closed the thread as not fixable. See here. https://community.spotify.com/t5/Ongoing-Issues/ASUS-ScreenPad-Spotify-App-Missing/idi-p/4589372 There's your install lin...

Casual Listener

I tried to post that it's live now, installs, and works, but it seems the moderators closed the thread as not fixable.  See here.     https://community.spotify.com/t5/Ongoing-Is...

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Superuser Contribution Friend Feed isn't showing on my computer anymore

PlanFree/PremiumCountrySweden DeviceDesktop PCOperating SystemWindows 10 My Question or Issue:My friend feed isn't showing up anymore on my computer, it's working on other devices if I log in on there but on the desktop im using the friend feed won't...

Casual Listener

Plan Free/Premium Country Sweden  Device Desktop PC Operating System Windows 10    My Question or Issue: My friend feed isn't showing up anymore on my computer, it's working ...

Jemi

Spotify Legend

324 Views

1 replies

0 likes

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Can't install Spotify

PlanFreeCountry PortugalDevicePCOperating SystemWindows 10 My Question or Issue I'm having some problems with Spotify lately. First, everytime my PC turned on Spotify tried to update but said that an error have ocurred beacuse Spotify was running. Th...

Casual Listener

Plan Free Country  Portugal Device PC Operating System Windows 10   My Question or Issue  I'm having some problems with Spotify lately. First, everytime my PC turned on Spoti...

timzi

Newbie

1389 Views

4 replies

1 likes

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Superuser Contribution Losing connection to phone when pausing from desktop app

PlanPremiumDeviceXiaomi Mi A1Operating SystemAndroid 8.1.0 My Issue I am listenning from my phone using Windows 10 App to control playback.When I pause I lose connection to my phone, the device changes from phone to desktop and to get the connection ...

Newbie

Plan Premium Device Xiaomi Mi A1 Operating System Android 8.1.0   My Issue  I am listenning from my phone using Windows 10 App to control playback. When I pause I lose connection t...

Jemi

Spotify Legend

341 Views

1 replies

0 likes

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