The play button doesn't work

[Ambreay]

Hi !

Since yesterday, I can't listen to any music on Spotify. When I want to play a playlist, it goes on my recently listened (on left) but nothing is launched. Same with a particular music. :'( 

[TheBrickSlayer]

Hi, thank you for posting in the community.

I think that this problem could be releated to a cache issue. Can you please try to clean it, restart Spotify and try again? Thank you.

Keep me updated 🙂

[Ambreay]

Thanks for your answer.

I tried to reset everything but it stilldoesn't work. 😕

[TheBrickSlayer]

No worries 🙂 Can you screenshot the spotify activity (try to play a song, even if it's not working) on your task manager as I've done in the screen here below? Thank you 🙂

[Ambreay]

I use the Web Player ! Sorry. >.<

[TheBrickSlayer]

Then you should have your browser generatin internet traffic (instead of spotify) in your task manager 🙂 

[Ambreay]

Well. 

I tried launching my music to screenshot the activity and... It worked.

Not sure how but now it seems to work normally.

Still, thanks a lot for helping me !