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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136996 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136996 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53226 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53226 Views
  • 0 replies
  • 33 likes

Purchased music on iTunes - not all songs appear in Local Files on desktop or iPhone

Hello,I purchased some music on iTunes that isn't available in Spotify and I want to import the music to Spotify. I have the Local Files turned on for iTunes. Some of the songs will play in Spotify, but a hanful are greyed out. I can play them on my ...

  • Newbie
  • Hello, I purchased some music on iTunes that isn't available in Spotify and I want to import the music to Spotify. I have the Local Files turned on for iTunes. Some of the songs will play in Spotify...
  • 254 Views
  • 0 replies
  • 0 likes
  • Windows
  • 254 Views
  • 0 replies
  • 0 likes

Spotify constantly buffering/lagging

i use the free version of spotify at work every day on windows 7 and have been using it for a good 6 months now. loved every minute of it until the last week! the songs are taking forever to load now instead of instantly playing like they used to and...

  • Casual Listener
  • i use the free version of spotify at work every day on windows 7 and have been using it for a good 6 months now. loved every minute of it until the last week!   the songs are taking forever ...
  • daugvilaviciute
  • Newbie
  • 22963 Views
  • 83 replies
  • 4 likes
  • 22963 Views
  • 83 replies
  • 4 likes

How to bookmark a song in an album or playlist

Since I sometimes go through long playlists or anthology albums while exercising, it is important to me to pick up where I left off the next time I exercise. I used to rely on checking my history for this, but now that my history is limited in size, ...

  • Roadie
  • Since I sometimes go through long playlists or anthology albums while exercising, it is important to me to pick up where I left off the next time I exercise. I used to rely on checking my history for...
  • tthuhta
  • Newbie
  • 10570 Views
  • 6 replies
  • 29 likes
  • Windows
  • 10570 Views
  • 6 replies
  • 29 likes

Add songs to multiple playlists (desktop + mobile)

Hi I would love to add songs and albums quickly with a thumb click (mobile) to multiple playlists. A bit of smart programming would auto suggest me the most recent folders and playlists. And then quickly ad them to e.g. custom playlists/folders like ...

  • Music Fan
  • Hi   I would love to add songs and albums quickly with a thumb click (mobile) to multiple playlists. A bit of smart programming would auto suggest me the most recent folders and playlists. And...
  • 415 Views
  • 0 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 415 Views
  • 0 replies
  • 0 likes

Solved!! Collaborative playlist not showing all tracks

I have a collaborative playlist that I have shared with a friend. They have added tracks to it but I can't see the tracks they have added. This problem occurs both on the desktop app and the iphone app. Why and how do I fix it? Thanks.

  • Casual Listener
  • I have a collaborative playlist that I have shared with a friend.  They have added tracks to it but I can't see the tracks they have added.  This problem occurs both on the desktop app and ...
  • MMegan
  • Newbie
  • 5059 Views
  • 6 replies
  • 0 likes
  • 5059 Views
  • 6 replies
  • 0 likes

Turn on desktop overlay [Windows 10]

Hi, after reinstalling my Win10 I have no more option "show desktop overlay...".I know, a lot of people iritates this feature, but I like it a lot.How can I turn it on again?Thanks

  • Regular
  • Hi, after reinstalling my Win10 I have no more option "show desktop overlay...". I know, a lot of people iritates this feature, but I like it a lot. How can I turn it on again? Thanks
  • IguanaSetup
  • Community Legend
  • 12942 Views
  • 5 replies
  • 0 likes
  • 12942 Views
  • 5 replies
  • 0 likes

Spotify + Blizzard app don't like each other

So i noticed when playing Destiny 2 and listening to Spotify that there would be a high pitch blob sound every few seconds, like a elecktrical ripple of some sorts i thought first. I checked all my hardware, cables, overclock you name it. But what it...

  • Newbie
  • So i noticed when playing Destiny 2 and listening to Spotify that there would be a  high pitch blob sound every few seconds, like a elecktrical ripple of some sorts i thought first. I checked al...
  • 641 Views
  • 0 replies
  • 0 likes
  • Windows
  • 641 Views
  • 0 replies
  • 0 likes

Devices Available button on Windows 10 app is greyed out

So I have no issue connecting to my speaker or ps4 with my iPhone, but on my laptop the Devices Available button is greyed out and unclickable. My bluetooth is on and the wifi for my ps4 is shared with the laptop. I'm not sure what the issue is.

  • Newbie
  • So I have no issue connecting to my speaker or ps4 with my iPhone, but on my laptop the Devices Available button is greyed out and unclickable. My bluetooth is on and the wifi for my ps4 is shared wi...
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes

Limited Options for Sorting Local Files......but why?

Hi, I've searched through the threads regarding this topic but I've yet to find a solution. Why do we have limited ways to sort our local files. Other services give you so many different options to add for ease of keeping your files organized. Genre,...

  • Newbie
  • Hi,   I've searched through the threads regarding this topic but I've yet to find a solution.   Why do we have limited ways to sort our local files.  Other services give you so man...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Solved!! Can't remove old local files

So for some reason there is no drag and drop for local files anymore.Spotify requires you to have a designated folder selected in spotify.Me just wanting to listen to my music, went ahead and did that. But it turns out I can't delete the old tracks f...

  • Casual Listener
  • So for some reason there is no drag and drop for local files anymore. Spotify requires you to have a designated folder selected in spotify. Me just wanting to listen to my music, went ahead and did...
  • magnoliabloom
  • Newbie
  • 31385 Views
  • 15 replies
  • 1 likes
  • Windows
  • 31385 Views
  • 15 replies
  • 1 likes

Spotify won't open - Windows 7 - solved.... possibly

Hi, Just thought I'd post this as this issue seems to affect quite a few people and finding a solution on here can be pretty difficult. This solution worked for me on a standard Windows 7 PC. So here goes.... The Problem You launch Spotify in the nor...

  • Regular
  • Hi,   Just thought I'd post this as this issue seems to affect quite a few people and finding a solution on here can be pretty difficult. This solution worked for me on a standard Windows 7 ...
  • Iamam
  • Newbie
  • 10377 Views
  • 1 replies
  • 1 likes
  • Windows
  • 10377 Views
  • 1 replies
  • 1 likes

Desktop Client Windows 8.1 Enterprise not working

Hi everyone, When I try and open the desktop client on my Windows 8.1 machine, it partially loads the program but stops at this point (see attached), the mouse pointer has the loading circle and it makes the Windows "ding" noise rapidly and repeated ...

  • Newbie
  • Hi everyone,   When I try and open the desktop client on my Windows 8.1 machine, it partially loads the program but stops at this point (see attached), the mouse pointer has the loading c...
  • 191 Views
  • 0 replies
  • 1 likes
  • Windows
  • 191 Views
  • 0 replies
  • 1 likes

Premium service cancellation > access to downloaded songs

When i cancel my premium service are my downloaded songs still available offline?Thanks

  • Newbie
  • When i cancel my premium service are my downloaded songs still available offline? Thanks
  • Maxim
  • Spotify Star
  • 321 Views
  • 3 replies
  • 0 likes
  • Windows
  • 321 Views
  • 3 replies
  • 0 likes

Search not showing all relevant results

I've been having ongoing issues with the search results in Spotify, this is happening both on my Windows and Android devices. If I type Maranatha! Music I can find all 20 praise albums...except Praise 6 and Praise 7. They are not listed anymore. Howe...

  • Casual Listener
  • I've been having ongoing issues with the search results in Spotify, this is happening both on my Windows and Android devices. If I type Maranatha! Music I can find all 20 praise albums...except Prais...
  • Rayburn
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • Windows
  • 354 Views
  • 2 replies
  • 0 likes

"Can't play current song"

Have just moved to a new laptop (Windows 10) and cannot play any music from Spotify. I simply get a "Can't play current song" error, which sometimes changes to a "This song is not available. If you have the file on your computer you can import it." T...

  • Newbie
  • Have just moved to a new laptop (Windows 10) and cannot play any music from Spotify. I simply get a "Can't play current song" error, which sometimes changes to a "This song is not available. If you h...
  • 516 Views
  • 0 replies
  • 1 likes
  • 516 Views
  • 0 replies
  • 1 likes

Moving Playlist Folder is unsuccessful and won't allow movement of any playlists/folders thereafter

With the most recent update, attempting to move a playlist folder down the list will not complete and will block user from moving any folder or playlists after that. Weird bug. Persists through restarts etc.

  • Casual Listener
  • With the most recent update, attempting to move a playlist folder down the list will not complete and will block user from moving any folder or playlists after that. Weird bug. Persists through resta...
  • 210 Views
  • 0 replies
  • 1 likes
  • Windows
  • 210 Views
  • 0 replies
  • 1 likes

Where to set to browse charts in English?

Hi, Recently my spotify app changed the language in the browse charts section to another languague, although my setting is English. I couldn't change it back to English. Any help is highly appreciated. Thanks.

  • Casual Listener
  • Hi,   Recently my spotify app changed the language in the browse charts section to another languague, although my setting is English.   I couldn't change it back to English. Any help is...
  • user-removed
  • Not applicable
  • 1267 Views
  • 11 replies
  • 0 likes
  • Windows
  • 1267 Views
  • 11 replies
  • 0 likes

Spotify window overlaps with Start menu in multi-monitor setup with Windows 10

Hi, I upgraded to Windows 10 yesterday and I noticed that the Spotify window overlaps with the Windows Start Menu when maximized by moving the window to the top edge of the screen. However, this does not happen when I maximize the window using the "M...

  • Regular
  • Hi,   I upgraded to Windows 10 yesterday and I noticed that the Spotify window overlaps with the Windows Start Menu when maximized by moving the window to the top edge of the screen. However, ...
  • Wiikend
  • Regular
  • 682 Views
  • 1 replies
  • 0 likes
  • Windows
  • 682 Views
  • 1 replies
  • 0 likes

App offline while having Internet connection

Hi all,running Spotify in Windows, app is running offline even having Internet connection. Does anyone know why? PS: I have a family account and tried to re-log in many times but it seems Spotify does not detect my Internet connection.Thanks in advan...

  • Newbie
  • Hi all, running Spotify in Windows, app is running offline  even having Internet connection. Does anyone know why?  PS: I have a family account and tried to re-log in many times but it se...
  • TBP91
  • Casual Listener
  • 212 Views
  • 1 replies
  • 0 likes
  • Windows
  • 212 Views
  • 1 replies
  • 0 likes

Windows stops Spotify

When I receive an e-mail or have an incoming message, Spotify stops playing. I just need to hit play again, but it is very painful to do that when it happens 50times per day.I have tried to search for a solution but can't find it..... Can anyone help...

  • Newbie
  • When I receive an e-mail or have an incoming message, Spotify stops playing. I just need to hit play again, but it is very painful to do that when it happens 50times per day. I have tried to search ...
  • 261 Views
  • 0 replies
  • 0 likes
  • Windows
  • 261 Views
  • 0 replies
  • 0 likes