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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83039 Views

40 replies

68 likes

  • 83039 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787942 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21733 Views

22 replies

6 likes

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  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2984 Views

0 replies

4 likes

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some songs are not available

Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it. Specifically, I'm relating to the album "The very best of" by Baccara, but this issue happen...

Regular

Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it.   Specifically, I'm relating to th...

Matheuskrk

Gig Goer

475 Views

1 replies

0 likes

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Solved!! How is calculated the "Popularity" of a track?

I have a simple question. When I move my mouse over the "popularity bars", it says that this track has been listened to 45 895 times by example. I was just wondering, does this mean that, since the beginning of Spotify, this track has been listened t...

Casual Listener

I have a simple question. When I move my mouse over the "popularity bars", it says that this track has been listened to 45 895 times by example. I was just wondering, does this mean that, since the b...

Pierre919

Newbie

10846 Views

2 replies

0 likes

Windows
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Loading... ⚫ by Spotify - radio cannot be started

Hey, Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else." Can this be deleted from my playlists? Thanks,Billie

Casual Listener

Hey,   Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else."    Can this be ...

423 Views

0 replies

0 likes

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Problem notifications new album

Bonjour à tous. Je me permets de vous écrire afin de soulever un problème d'utilisation lié à mon compte Spotify Premium. Je suis aujourd'hui abonné (fonctionnalité "Suivi") à plus de 240 artistes, ceci dans le seul but d'être tenu informé des nouvea...

Casual Listener

Bonjour à tous. Je me permets de vous écrire afin de soulever un problème d'utilisation lié à mon compte Spotify Premium.   Je suis aujourd'hui abonné (fonctionnalité "Suivi") à plus de 24...

tamtam34

Newbie

4580 Views

5 replies

1 likes

Windows
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  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Windows 10 - Left corner song banner (pause,stop) - FIX IT

Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375 In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song. Please Fix it, or add in Spotify settings - selection fro off this.Thanks

Casual Listener

Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375   In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song.   P...

iamhenrik

Newbie

298875 Views

128 replies

73 likes

Windows
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  • 128 replies
  • 73 likes

Solved!! cant play any songs on my pc

when i try to start a song it just skips every song i have, and says that i cant play this song cause its not available.

Casual Listener

when i try to start a song it just skips every song i have, and says that i cant play this song cause its not available.

Agathe06

Casual Listener

1567 Views

4 replies

0 likes

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  • 4 replies
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Spotify app won't unmute

This has happened to me twice: the Spotify desktop app becomes stuck on mute and will not unmute. The little volume icon is X'ed out. Clicking will not unmute it. Closing and restarting the app doesn't work; rebooting doesn't work. The app is permane...

Newbie

This has happened to me twice: the Spotify desktop app becomes stuck on mute and will not unmute. The little volume icon is X'ed out. Clicking will not unmute it. Closing and restarting the app doesn...

Luke0g

Newbie

6466 Views

2 replies

2 likes

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  • 2 likes

Log In Functionality Broken

When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in screen. My guess is that the application will remain...

Newbie

When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in s...

420 Views

0 replies

0 likes

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Solved!! Spotify Connect don't show all Devices

Hello everybody, I have some troubles with my Spotify Connect Devices. The Spotify App running on my Windows PC only finds some of my Devices.My Iphone can find all of them.Interesting Part: As soon as i connect my Iphone with a Device its available ...

Casual Listener

Hello everybody,   I have some troubles with my Spotify Connect Devices. The Spotify App running on my Windows PC only finds some of my Devices. My Iphone can find all of them. Interesting P...

Scharmen

Casual Listener

29109 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Spotify Genre/Mood not working on Windows Desktop for MONTHS!

Dear Spotify, This problem has been plaguing me and other users for months. We have been posting about it on the community forum but have not heard anything back yet. Check out this post: https://community.spotify.com/t5/Desktop-Mac/Genres-Moods-Don-...

Regular

Dear Spotify,   This problem has been plaguing me and other users for months. We have been posting about it on the community forum but have not heard anything back yet. Check out this post:&nb...

emg2dk

Regular

1232 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes

Shuffle on Collaborative Playlists

The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn't show this issue (we're the only two collaborators). A...

Casual Listener

The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn...

JayJoke57

Newbie

1044 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution New Title Bar

It just isn't very nice. The menu now drops downwards, but is completely out of sync with the style of the rest of the Spotify app. Also why are the min/max/close buttons outlined in their own extra black box? Did the devs rollout a menu update befor...

Music Fan

It just isn't very nice. The menu now drops downwards, but is completely out of sync with the style of the rest of the Spotify app. Also why are the min/max/close buttons outlined in their own extra ...

ed-mcknight

Newbie

2165 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Songs won't leave queue

Every time I open Spotify on my computer, I have to remove these 2 songs from my queue. They play every time I try to listen to music. It will say my queue is empty when it's really not and continues to play those songs every time?

Newbie

Every time I open Spotify on my computer, I have to remove these 2 songs from my queue. They play every time I try to listen to music. It will say my queue is empty when it's really not and continues...

Sebasty

Community Legend

894 Views

1 replies

0 likes

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  • 1 replies
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Saved song date is in the future?

The screenshot shows it all, the date is just in the future and saving a new song puts it below it (correct chronologically for what it thinks) but this is just weird.

Casual Listener

The screenshot shows it all, the date is just in the future and saving a new song puts it below it (correct chronologically for what it thinks) but this is just weird.

Sebasty

Community Legend

1139 Views

1 replies

0 likes

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  • 1 replies
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Pages Not Loading On Windows Desktop

All the time I'm using the Windows Desktop application and everytime after browsing through the artists, albums, etc pages for some time, they don't load after awhile and it just shows the dots in a circle and won't load no matter how long I wait. Do...

Casual Listener

All the time I'm using the Windows Desktop application and everytime after browsing through the artists, albums, etc pages for some time, they don't load after awhile and it just shows the dots in a ...

Soundofus

Community Legend

538 Views

1 replies

0 likes

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  • 1 replies
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Descriptive Text Beneath Tiles Truncated

I'm not sure if this annoys anyone else, but when text beneath the tiles on - for example - the "Browse" pane is too long, the ending is cut off and replaced with an ellipsis. As far as I can work out, there is no way for me to see the rest of the te...

Casual Listener

I'm not sure if this annoys anyone else, but when text beneath the tiles on - for example - the "Browse" pane is too long, the ending is cut off and replaced with an ellipsis. As far as I c...

816 Views

0 replies

1 likes

application
Description
ellipsis
text
truncated
Windows
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Clicking on covert art should point to the song

Let's assume I have multiple folders, subfolders, and playlists. I choose to go to folder X and press PLAY (to play all songs within that folder) When I click on a album cover I expect Spotify to take me to the exact place where the song is (the play...

Roadie

Let's assume I have multiple folders, subfolders, and playlists.    I choose to go to folder X and press PLAY (to play all songs within that folder)   When I click on a album cover...

Soundofus

Community Legend

796 Views

1 replies

0 likes

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  • 1 replies
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Daily Mix not refreshing?

Hi - I have 2 questions about Daily Mix. Firstly, my daily mixes are different between my devices, so I can't listen to the same mix on my phone as I can on the Windows app. Is this supposed to be the case? It doesn't make any sense though as surely ...

Newbie

Hi - I have 2 questions about Daily Mix.   Firstly, my daily mixes are different between my devices, so I can't listen to the same mix on my phone as I can on the Windows app. Is this supposed...

Aldracor

Newbie

815 Views

1 replies

2 likes

Windows
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  • 1 replies
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Clear Queue

Looking at all of these other posts about needing to clear a queue, I have tried to find ANYTHING resembling what is said, but I can't find it. There is NO button, going to the last song just moves it to the top of the queue, playing a new album adds...

Newbie

Looking at all of these other posts about needing to clear a queue, I have tried to find ANYTHING resembling what is said, but I can't find it. There is NO button, going to the last song just moves i...

Soundofus

Community Legend

4721 Views

1 replies

4 likes

  • 4721 Views
  • 1 replies
  • 4 likes

Premium Spotify trouble

Hello, I have a problem with premium spotify. I had a premium bought on my spotify account. I had a bank card there, of course. Unfortunately, recently I had to clear my phone and I forgot my login details. Now every month I automatically get funds f...

Newbie

Hello, I have a problem with premium spotify. I had a premium bought on my spotify account. I had a bank card there, of course. Unfortunately, recently I had to clear my phone and I forgot my login d...

jsannn

Community Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes