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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154476 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

146899 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11456 Views

1 replies

6 likes

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Restore playlist from URL's of tracks

In an attempt to shuffle a playlist of all my favorite artists, somehow all the songs in that playlist were deleted. Luckily however before that happened, I copied the shuffled list of track URL's to a notepad file. How do I copy the contents of this...

Regular

In an attempt to shuffle a playlist of all my favorite artists, somehow all the songs in that playlist were deleted.  Luckily however before that happened, I copied the shuffled list of track UR...

emmanuel05

Regular

615 Views

1 replies

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Spotify (PC and Android) Starts playing last weeks Discover playlist on Startup

Hey, When Spotify starts up on my computer and phone, it starts with one specific song from last weeks discover playlist. It shows that it is playing the discover playlist, but when I go into the Current Discover playlist, the song that is playing is...

Casual Listener

Hey,   When Spotify starts up on my computer and phone, it starts with one specific song from last weeks discover playlist. It shows that it is playing the discover playlist, but when I go int...

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Spotify is skipping every song

I restared my Computer and now Spotify is skipping every song and says: "This Song is not aviable. If the song is on your Computer, you can import it." or "Current song can not be played"I have the newest Windows 10 Spotify App via the StoreMy Pc Dri...

Visitor

I restared my Computer and now Spotify is skipping every song and says: "This Song is not aviable. If the song is on your Computer, you can import it." or "Current song can not be played" I have t...

319 Views

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Spotify updating bug

The green bar doesn't move. I can fix this by closing Spotify in Task Manager, but I will get a notification (the blue circle) that there is an update available, and the next day Spotify will ask for permission to update when starting it up.

Casual Listener

The green bar doesn't move. I can fix this by closing Spotify in Task Manager, but I will get a notification (the blue circle) that there is an update available, and the next day Spotify will ask for...

326 Views

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Account Accessed by Unknown Device, In Need of Playlist Restoration

As I was getting ready for the day today, my Spotify started going in and out, as a device called "iPhone de Alberto" started accessing my music and playing from that device, playing music I had never heard of. I changed it back to play from my devic...

Casual Listener

As I was getting ready for the day today, my Spotify started going in and out, as a device called "iPhone de Alberto" started accessing my music and playing from that device, playing music I had neve...

norecentemotion

Casual Listener

1158 Views

3 replies

0 likes

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Spotify downloaded without permission

Spotify downloaded on my PC for seemingly no reason. I have an account for Spotify, but I have not downloaded it. Did it download only because I had an account for it?

Newbie

Spotify downloaded on my PC for seemingly no reason. I have an account for Spotify, but I have not downloaded it. Did it download only because I had an account for it?

953 Views

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Grayed-out songs when downloaded from iTunes Playlist

I have Spotify Premium and use it on my phone, tablet and PC. I imported a number of Playlists from iTunes, but have issues with some songs being grayed-out. Many of these are songs that are definitely in the Spotify catalog (I do a search and there ...

Regular

I have Spotify Premium and use it on my phone, tablet and PC.  I imported a number of Playlists from iTunes, but have issues with some songs being grayed-out.  Many of these are songs that ...

darinhclark

Regular

1392 Views

4 replies

7 likes

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Spotify Desktop version not letting me login

I try to log in through facebook and it redirects me to a web page , then nothing. No error message I'm on Windows 10 - I've reinsalled and restarted several times . I try log in without Facebook and the app doesn't respond at all- just greys out.

Newbie

I try to log in through facebook and it redirects me to a web page , then nothing. No error message  I'm on Windows 10 - I've reinsalled and restarted several times .  I try log in withou...

480 Views

0 replies

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Login
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Videos in playlists not playing

I'm using Spotify on Windows through Microsoft Store, and when I'm playing a playlist with music videos in them and it is about to play one of those videos, nothing will happen. The video won't start and unless I skip it, the playback will basically ...

Newbie

I'm using Spotify on Windows through Microsoft Store, and when I'm playing a playlist with music videos in them and it is about to play one of those videos, nothing will happen. The video won't start...

KeithW1

Newbie

1713 Views

1 replies

11 likes

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Songs Not Importing Properly into Spotify

Hi, So I recently started using Spotify for my music. Before this I was using iTunes, so naturally I imported a lot of the music that I already had on iTunes into Spotify. But....it doesn't seem to be importing some songs properly? For example, one s...

Regular

Hi,   So I recently started using Spotify for my music. Before this I was using iTunes, so naturally I imported a lot of the music that I already had on iTunes into Spotify.   But....it...

user-removed

Not applicable

1236 Views

5 replies

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Default OS shortcuts "trapped" in the new Spotify Client

Guys.. Why in **bleep** did you guys choose CTRL + left / right as the shortcut to change tracks in the new Spotify desktop client? Now its impossible to navigate inside text boxes because everytime you press ctrl + left (to skip an entire word insid...

Casual Listener

Guys.. Why in **bleep** did you guys choose CTRL + left / right as the shortcut to change tracks in the new Spotify desktop client? Now its impossible to navigate inside text boxes because everytime ...

627 Views

0 replies

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shortcuts
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Solved!!Superuser Contribution Volume bar larger in Desktop app

On a Windows machine and the Spotify app, can the volume bar just be a little bigger, so that is is easier to control the music sound (and percentage increase) by mouse? (instead of the current small bar) There is plently of space in the bar...

Music Fan

On a Windows machine and the Spotify app, can the volume bar just be a little bigger, so that is is easier to control the music sound (and percentage increase) by mouse? (instead of the current small...

keeny

Casual Listener

5673 Views

13 replies

7 likes

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Audio problem on Microsoft Edge

Whenever I use Spotify on Microsoft Edge the volume of the sound keeps lowering itself and always getting on the average volume.What could I do?

Newbie

Whenever I use Spotify on Microsoft Edge the volume of the sound keeps lowering itself and always getting on the average volume.What could I do?

568 Views

0 replies

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Songs keep skipping

Good day guys! I'm currently facing these infuriating issues - songs are skipping at few seconds interval and when I tried to play it individually it says that the song is unavailable and should import it from my files (I've no songs on my laptop btw...

Newbie

Good day guys! I'm currently facing these infuriating issues - songs are skipping at few seconds interval and when I tried to play it individually it says that the song is unavailable and should impo...

334 Views

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Cant Find the import option anymore

Hello i want to import my windows media playlist to spotify but i cant find the import files option anymore.

Newbie

Hello i want to import my windows media playlist to spotify but i cant find the import files option anymore.

user-removed

Not applicable

2623 Views

4 replies

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Re order playlists

I can no longer re order my playlists by just clicking and dragging, or any other method I could think of. Was this ability removed?

Casual Listener

I can no longer re order my playlists by just clicking and dragging, or any other method I could think of. Was this ability removed?

341 Views

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Local File don't sync on my iPhone

Hi i tried to sync my local file from my pc to my iPhone,I add them to spotify and then to a playlist, but when I go on the iPhone (connected at the same wifi) the playlist is empty and when I add some songs that are on Spotify they appear istantlySo...

Newbie

Hi i tried to sync my local file from my pc to my iPhone, I add them to spotify and then to a playlist, but when I go on the iPhone (connected at the same wifi) the playlist is empty and when I add ...

431 Views

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Desktop web streaming not working

The past two days streaming on my work desktop isn't working. I've tried logging in and out, rebooting, clearing cookies - nothing has helped. I can access my playlist but everytime I hit "play" for a song - nothing happens.

Visitor

The past two days streaming on my work desktop isn't working.  I've tried logging in and out, rebooting, clearing cookies - nothing has helped.  I can access my playlist but everytime I hit...

efliq

Newbie

432 Views

2 replies

1 likes

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Solved!! spotify stopped working

constantly says "cannot play song". i am a free user at the moment. have been a premium user but when i had to get a new debit card the payment failed.havent renewed yet.i first tried restarting th app.next my pc. ran anti-virus and malware remover. ...

Casual Listener

constantly says "cannot play song". i am a free user at the moment. have been a premium user but when i had to get a new debit card the payment failed.havent renewed yet.i first tried restarting th a...

Sebasty

Community Legend

804 Views

2 replies

0 likes

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Retrieving local files on desktop app

Hi I recently followed this procedure to delete my local files on my laptop delete "local-files.bnk"and now I need them back but they won't play on my laptop (they are synced to my phone) I've updated my preferences so that the files in the right loc...

Casual Listener

Hi I recently followed this procedure to delete my local files on my laptop    delete "local-files.bnk" and now I need them back but they won't play on my laptop (they are synced to my...

432 Views

0 replies

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