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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80998 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775346 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

19482178

Newbie

17858 Views

18 replies

5 likes

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  • 18 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

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Superuser Contribution Spotify Won't Download To Desktop

In the past month or so there was an update for Spotify. The update wouldn't install on my computer. The same error code (18) kept appearing ["The installer is unable to install Spotify because the files to write are in use by another process. Please...

Newbie

In the past month or so there was an update for Spotify. The update wouldn't install on my computer. The same error code (18) kept appearing ["The installer is unable to install Spotify because the f...

Alfredo

Roadie

14015 Views

1 replies

0 likes

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Signature issue

Hi there, please try to fix the issue of the signature (in the community): it is impossible to edit it (and it disappieared anyway). Thanks!Juan Maria Solare

Roadie

Hi there, please try to fix the issue of the signature (in the community): it is impossible to edit it (and it disappieared anyway). Thanks! Juan Maria Solare

476 Views

0 replies

0 likes

Signature
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Solved!! Pause / Play Not working broken

Within the last few days my pause/play buttons have stopped working. I used to be able to ues the media buttons on my Logitech Keybard as well as my Logitech Headset (which is wireless bluetooth). These include pause/play, stop, volume, and Next / Pr...

Newbie

Within the last few days my pause/play buttons have stopped working.     I used to be able to ues the media buttons on my Logitech Keybard as well as my Logitech Headset (which is wirel...

AssassinoJG

Casual Listener

125815 Views

44 replies

15 likes

Windows
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BUG: After moving a Playlist Folder within a playlist folder can't move any other list

I just noticed that if I move a playlist folder that is located withing another playlist folder) to change the order I can't move any other. This just started happening today. I tried restarting Spotify, but the same thing happens.Specs: Windos 10 x6...

Roadie

I just noticed that if I move a playlist folder that is located withing another playlist folder) to change the order I can't move any other. This just started happening today. I tried restarting Spot...

481 Views

0 replies

1 likes

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Superuser Contribution I can't edit my own playlist

The strange about this is that I can't only edit this specific playlist, all other my playlist is possible to edit. It's like I'm not the owner of the playlist but I can add songs, but I can't drag the songs to change the order.

Newbie

The strange about this is that I can't only edit this specific playlist, all other my playlist is possible to edit. It's like I'm not the owner of the playlist but I can add songs, but I can't drag t...

carloseduardobs

Newbie

8682 Views

3 replies

1 likes

Windows
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Recommended songs are strange

I have a few long list playlists that are 25 hours plus, and when I scroll down to see recommended songs, I get some of the strangest suggestions. My dubstep and EDM playlist gave me Greenday as a recommendation for example. My Late 90s Early 2000s T...

Casual Listener

I have a few long list playlists that are 25 hours plus, and when I scroll down to see recommended songs, I get some of the strangest suggestions.  My dubstep and EDM playlist gave me Greenday a...

705 Views

0 replies

0 likes

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I'm not able to play music anymore

Hello,I ahve try several things but without any success (reinstall, change settings, ....)But since 5 days, the Spotify application on Windows 10 do not work anymore. I can open it, go to playlist and so on. But when i want to play music, it pass thr...

Casual Listener

Hello, I ahve try several things but without any success (reinstall, change settings, ....) But since 5 days, the Spotify application on Windows 10 do not work anymore.  I can open it, go to ...

Jfishhooks1

Regular

670 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Folder and Subfolder

I unintentionally changed my folder with 6 playlists in it to a subfolder (I put it in my second folder and now it's the subfolder) and I can't change it anymore. The "trick" with holding and then changing the position doesn't work. Please help!

Newbie

I unintentionally changed my folder with 6 playlists in it to a subfolder (I put it in my second folder and now it's the subfolder) and I can't change it anymore. The "trick" with holding and then ch...

729 Views

0 replies

0 likes

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Playlists Will Not Appear As Public

Hi, all,Seriously running my head into a wall trying to figure out what happened in transitioning to the latest version (0.9.8.296).My default setting for playlists is to make all playlists public, but my profile appears to have zero playlists, no ma...

Regular

Hi, all, Seriously running my head into a wall trying to figure out what happened in transitioning to the latest version (0.9.8.296). My default setting for playlists is to make all playlists p...

golden_sideboob

Newbie

40191 Views

76 replies

1 likes

Windows
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  • 76 replies
  • 1 likes

Search in OWN playlists

I want to do searches for and in only my own playlists. Is that possible? How can I do that?

Roadie

I want to do searches for and in only my own playlists.   Is that possible? How can I do that?

dannyhmg

Casual Listener

9966 Views

3 replies

18 likes

Windows
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  • 3 replies
  • 18 likes

My computer keeps playing someone else's music...

I have Spotify completely closed on my laptop for a month or so, and I will wake up to someone elses music playing in the middle of the night or during random times of the day. None of these songs are from my my playlist as I usually only listen to M...

Casual Listener

I have Spotify completely closed on my laptop for a month or so, and I will wake up to someone elses music playing in the middle of the night or during random times of the day. None of thes...

kasidori

Casual Listener

1375 Views

2 replies

0 likes

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Unable to save liked Songs for offline

Hi,I personally would like to be able to save all my liked songs (under My Library) for offline listening, And I'm able to do so on my Android app: Unfortunately, I don't have this option on my windows client app: I do have the option to save other p...

Regular

Hi, I personally would like to be able to save all my liked songs (under My Library) for offline listening, And I'm able to do so on my Android app:      Unfortunately, I don't h...

papigers

Regular

804 Views

1 replies

0 likes

Windows
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  • 1 replies
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volume and audio quality drop when program is in the background

When I am using Spotify on my Windows 10 Thinkpad the volume and audio quality drop when program is in the background. If i click on the application window the volume and quality go up again. Any ideas on how to address this?

Newbie

When I am using Spotify on my Windows 10 Thinkpad the volume and audio quality drop when program is in the background.  If i click on the application window the volume and quality go up aga...

Sebasty

Community Legend

2835 Views

1 replies

0 likes

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Spotify erratically starts and changes songs

I use Spotify a lot, but lately it's bugging out by changing songs, playlists or actually start playing in the middle of the night. Happens regardless of device but only when connected to my account - the teenager has no problems despite using same s...

Casual Listener

I use Spotify a lot, but lately it's bugging out by changing songs, playlists or actually start playing in the middle of the night. Happens regardless of device but only when connected to my account ...

alienorange

Casual Listener

532 Views

2 replies

0 likes

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Cannot play this song

As subject, Does anyone has solution?https://open.spotify.com/track/4GBzrfnEYWObQG2Ov4drl9

Casual Listener

As subject, Does anyone has solution? https://open.spotify.com/track/4GBzrfnEYWObQG2Ov4drl9

2ears

Casual Listener

506 Views

2 replies

0 likes

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I want to use my headphone amp driver but if I do it skips songs.

So here is the issue that I am having. I just got a set of reference headphones and need and amp to drive them. But I think because I am using the driver for the amp Spotify now just skips every single song on my playlists. Is there a way to solve th...

Casual Listener

So here is the issue that I am having. I just got a set of reference headphones and need and amp to drive them. But I think because I am using the driver for the amp Spotify now just skips every sing...

ReaverWall

Casual Listener

583 Views

3 replies

0 likes

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  • 3 replies
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Can't play current song

I get this message and no music plays. I've tried to find a way to contact support but this is where I'm directed.

Newbie

I get this message and no music plays. I've tried to find a way to contact support but this is where I'm directed.

phan_times

Community Legend

494 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify is not opening on my laptop

I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the programme on my computer anywhere, unless I go to the Wi...

Casual Listener

I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the progr...

Luke

Community Legend

14841 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

some songs are not available

Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it. Specifically, I'm relating to the album "The very best of" by Baccara, but this issue happen...

Regular

Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it.   Specifically, I'm relating to th...

Matheuskrk

Gig Goer

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes