Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Hi.. i was just wondering if i could download spotify on an old alcatel 2067x fliptop phone? If so, how?
Hi.. i was just wondering if i could download spotify on an old alcatel 2067x fliptop phone? If so, how?
Spotify Star
4372 Views
3 replies
0 likes
Think that the picture says it all, i want the tab icon back. I have tried to reinstall it and it still wont get fixedI run on update 1.0.75.483.g7ff4a0dc which i think should be the latest update
Think that the picture says it all, i want the tab icon back. I have tried to reinstall it and it still wont get fixed I run on update 1.0.75.483.g7ff4a0dc which i think should be the latest ...
Casual Listener
2934 Views
4 replies
8 likes
I am new to spotify, previously I have always used purchaed music on itunes. I have lots of MP3 files on my PC I would like to add to my library, when I told Spotify where they are it added them to 'local files' and not to my list of artists/songs et...
I am new to spotify, previously I have always used purchaed music on itunes. I have lots of MP3 files on my PC I would like to add to my library, when I told Spotify where they are it ...
Casual Listener
717 Views
2 replies
0 likes
The error imageHi, I just get my new laptop with windows 10, It runs once after the spotify free installation and after a windows 10 update I can't use it. I can't uninstall it since there is no option of spotify at the control panel. solution will b...
The error image Hi, I just get my new laptop with windows 10, It runs once after the spotify free installation and after a windows 10 update I can't use it. I can't uninstall it since there is no op...
Casual Listener
11585 Views
2 replies
0 likes
Hello there, So I am using spotify premium on my windows PC, and on my android phone. There wasn't any problem yet, but today i was sleeping, and i wake for random **bleep**ty rap music playing. Since then, spotify keep playing random music when it i...
Hello there, So I am using spotify premium on my windows PC, and on my android phone. There wasn't any problem yet, but today i was sleeping, and i wake for random **bleep**ty rap mus...
Visitor
1709 Views
2 replies
0 likes
https://open.spotify.com/track/0F0Ix2XwPnAix9rdmSQGSZ is it removed?
https://open.spotify.com/track/0F0Ix2XwPnAix9rdmSQGSZ is it removed?
Casual Listener
691 Views
2 replies
0 likes
There is a bug that appeared in the newest version of PC Desktop Spotify (1.0.75.483) that causes the cover art to not show up on certain local files. When playing a song with cover art that doesn't work, Spotify will instead show the cover art of th...
There is a bug that appeared in the newest version of PC Desktop Spotify (1.0.75.483) that causes the cover art to not show up on certain local files. When playing a song with cover art that doesn't ...
861 Views
0 replies
16 likes
I don't know what going on. The same song is longer when I'm listening on my phone.
I don't know what going on. The same song is longer when I'm listening on my phone.
412 Views
0 replies
0 likes
been having this issue after i started sharing my spotify with my family.Now it changes song to generas i never listen to, pauses plays sets to shuffle changes albums, and all on its own.i havent reached the end of an album when it does this, so its ...
been having this issue after i started sharing my spotify with my family. Now it changes song to generas i never listen to, pauses plays sets to shuffle changes albums, and all on its own. i ha...
336 Views
0 replies
0 likes
I got a new harddrive a couple of days ago, and now that I have downloaded spotify, it won't pop up in the Control Panel. I'm unsure of what to do about this issue, since it does show up as an application in my Task Manager. Spotify doesn't seem to h...
I got a new harddrive a couple of days ago, and now that I have downloaded spotify, it won't pop up in the Control Panel. I'm unsure of what to do about this issue, since it does show up as an applic...
Roadie
8647 Views
1 replies
1 likes
been having this issue after i started sharing my spotify with my family.Now it changes song to generas i never listen to, pauses plays sets to shuffle changes albums, and all on its own.i havent reached the end of an album when it does this, so its ...
been having this issue after i started sharing my spotify with my family. Now it changes song to generas i never listen to, pauses plays sets to shuffle changes albums, and all on its own. i ha...
Roadie
1612 Views
3 replies
0 likes
I can't seem to find a solution to fix the Spotify volume fluctuations on my Windows 10 machine. I've tried turning Beats Audio on and off, turning hardware acceleration on and off, turned "same volume level for all songs" on and off. I've tried rein...
I can't seem to find a solution to fix the Spotify volume fluctuations on my Windows 10 machine. I've tried turning Beats Audio on and off, turning hardware acceleration on and off, turned "...
546 Views
0 replies
0 likes
So i recently changed from Premium to Free because my phone broke and I don't really use Spotify anymore.. anyways when I do use it I will try to play a song from a specific playlist and after the song is finished, it just skips to a whole other play...
So i recently changed from Premium to Free because my phone broke and I don't really use Spotify anymore.. anyways when I do use it I will try to play a song from a specific playlist and after the so...
Community Legend
341 Views
1 replies
0 likes
When i play a song on my computer's spotify (the song's name is "Jet"), it say me i'm plaing the same song but it start another song (start "Trapano")The link this song (jet) is this:https://open.spotify.com/track/0WqZO2B7m44ig4kwLvToYt?si=8vyFV2rDSq...
When i play a song on my computer's spotify (the song's name is "Jet"), it say me i'm plaing the same song but it start another song (start "Trapano") The link this song (jet) is this: https://open...
289 Views
0 replies
0 likes
It just isn't very nice. The menu now drops downwards, but is completely out of sync with the style of the rest of the Spotify app. Also why are the min/max/close buttons outlined in their own extra black box? Did the devs rollout a menu update befor...
It just isn't very nice. The menu now drops downwards, but is completely out of sync with the style of the rest of the Spotify app. Also why are the min/max/close buttons outlined in their own extra ...
Newbie
2039 Views
3 replies
3 likes
Hello, if anyone can help with this it would be greatly appreciated. So, my itunes application, and all the library files were kept on my SSD (C:) All my music was stored on my HDD (D:). Suddenly, my entire HDD was erased and there was no backup. So:...
Hello, if anyone can help with this it would be greatly appreciated. So, my itunes application, and all the library files were kept on my SSD (C:) All my music was stored on my...
Roadie
558 Views
2 replies
0 likes
Hi, I have just updated to the latest version of spotify (non windows store version) & have noticed that it no longer says spotify premium on the title bar, no I have to click the drop down next to username & then click account which then opens in de...
Hi, I have just updated to the latest version of spotify (non windows store version) & have noticed that it no longer says spotify premium on the title bar, no I have to click the drop d...
Community Legend
986 Views
2 replies
2 likes
Hello! So, I had a 1500 song playlist I wanted to add to my own library. However, I read online that adding more than 500 songs at once will cause bugs and that's what happened. The songs won't get added in the order they were added (by date). Theref...
Hello! So, I had a 1500 song playlist I wanted to add to my own library. However, I read online that adding more than 500 songs at once will cause bugs and that's what happened. The songs won't get a...
Roadie
1029 Views
1 replies
0 likes
Hello, I use spotify pretty much everyday and I use discord to link up mine and my girlfriends music so we can listen together, she lives in the US and im from the UK some songs just arent avaliable for her is there anyway she can get past the countr...
Hello, I use spotify pretty much everyday and I use discord to link up mine and my girlfriends music so we can listen together, she lives in the US and im from the UK some songs just arent avaliable ...
Community Legend
492 Views
1 replies
0 likes
Why won't any of my Daily Mix playlists load? I get an error message for every one of my 6 Daily Mix playlists.
Why won't any of my Daily Mix playlists load? I get an error message for every one of my 6 Daily Mix playlists.
Gig Goer
1287 Views
16 replies
0 likes
