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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144326 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129173 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10857 Views

1 replies

6 likes

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Nueva tab en Chrome al usar teclas multimedia

Uso el cliente de escritorio en Windows 10, y cada vez que pauso o avanzo una cancion, estando con el Google Chrome en primer plano, se me abre una tab de Spotify Web, una por cada que presiono una tecla.O sea, avanzo 3 temas, me abre 3 tabs, si paus...

Newbie

Uso el cliente de escritorio en Windows 10, y cada vez que pauso o avanzo una cancion, estando con el Google Chrome en primer plano, se me abre una tab de Spotify Web, una por cada que presiono una t...

549 Views

0 replies

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chrome
Tab
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Spotify plays music on its own.

Cant seem to find a costumer support? My spotify on my phone is playing music by itself. I can see on the recently played list, that it is not my music. Sometimes another device tries to change my playing device, an i have to overule it a couple of t...

Newbie

Cant seem to find a costumer support? My spotify on my phone is playing music by itself. I can see on the recently played list, that it is not my music. Sometimes another device tries to change my pl...

MattSuda

Spotify Star

3578 Views

1 replies

2 likes

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  • 1 replies
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Windows 7 desktop,spotify not responding

Hi, Im using free account on my windows 7 laptop, but i have constantly receiving "not responding" messages, and once im on spotify its not responding or is very slow (my internet speed is very high) also i have tried almost all sugestion from suppor...

Casual Listener

Hi, Im using free account on my windows 7 laptop, but i have constantly receiving "not responding" messages, and once im on spotify its not responding or is very slow (my internet speed is very high)...

rama0203

Newbie

2028 Views

4 replies

0 likes

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Search by year

I used to be able to search by year of album releasedate or by label with "search:2017" or "search:stiff". The label search option still works.. But what happend tot the search by date option? It's not working anymore?

Music Fan

I used to be able to search by year of album releasedate or by label with "search:2017" or "search:stiff". The label search option still works.. But what happend tot the search by date option? I...

anghy

Gig Goer

14292 Views

12 replies

3 likes

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Can't play songs on Spotify that were on hard drive once on Windows 10

I have a problem with Spotify playing songs. Here is what happened, origianlly on my Windows 10 laptop I used to have both Spotify and iTunes. iTunes eventually stopped working for me because for whatever reason it locked me out of opening it. So now...

Newbie

I have a problem with Spotify playing songs. Here is what happened, origianlly on my Windows 10 laptop I used to have both Spotify and iTunes. iTunes eventually stopped working for me because for wha...

487 Views

0 replies

0 likes

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Appli windows qui ne se lance pas

Bonjour a tous, je suis sous W8 et mon probleme est que mon appli ne se lance pas J'ai essaye de la desinstaller mais impossible, il ne se passe rien Avez-vous une idee de ce qui se passe ?tout fermer dans le gestionnaire des taches ne change rien, j...

Newbie

Bonjour a tous,  je suis sous W8 et mon probleme est que mon appli ne se lance pas  J'ai essaye de la desinstaller mais impossible, il ne se passe rien  Avez-vous une idee de ce qui...

Opportunist

Roadie

1111 Views

1 replies

0 likes

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Compatibility issue with Spotify .75.483.g7ff4a0dc and DisplayFusion Pro

I use DisplayFusion Pro v9.1 to provide multimonitor wallpaper and taskbar support as well as window management features. It is the latter of which that is posing a problem with the new layout of the re-designed Spotify.One of the features DisplayFus...

Roadie

I use DisplayFusion Pro v9.1 to provide multimonitor wallpaper and taskbar support as well as window management features. It is the latter of which that is posing a problem with the new layout of the...

Opportunist

Roadie

916 Views

2 replies

1 likes

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Toolbar Icon Stuck Loading

Hi there, The Spotify toolbar icon in Windows 7 seems to be stuck loading (little green bar on the left). It remains like this even after restarting my computer. It does not seem to affect performance in other ways but may be indicative of a bug and ...

Regular

Hi there,   The Spotify toolbar icon in Windows 7 seems to be stuck loading (little green bar on the left). It remains like this even after restarting my computer. It does not seem to affect p...

wievielehaareha

Casual Listener

7140 Views

26 replies

28 likes

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It's hard to add a song to a playlist

Hi guys, I simply can not add a song to one of my playlists by without a lot of hassle. I have around 40 playlists, but Right Click / Add To Playlist shows only twelve of them (some of them folders). Also the playlists not listed in the right click m...

Casual Listener

Hi guys,     I simply can not add a song to one of my playlists by without a lot of hassle.   I have around 40 playlists, but Right Click / Add To Playlist shows only twelve of th...

Opportunist

Roadie

1879 Views

3 replies

0 likes

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Superuser Contribution Friends who listen to an artist gone?

Hi there, Spotify used to show which of my friends had recently listened to an artist on that artist's page, in both the Windows desktop app and the iPhone app. I found this really useful, if, for example, I was trying to recruit people to go to a co...

Casual Listener

Hi there,    Spotify used to show which of my friends had recently listened to an artist on that artist's page, in both the Windows desktop app and the iPhone app. I found this really use...

mrmeboom

Newbie

11482 Views

21 replies

63 likes

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[Win10] Desktop app ignores multi display taskbar settings

Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify stopped adhering to that yesterday and is shown on...

Casual Listener

Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify...

phlegted

Casual Listener

1583 Views

5 replies

15 likes

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[Desktop] Add new tracks to playlists (Bug)

Hello, I believe there's a bug on the Windows application for adding new items to playlists, when there are a lot of them. Indeed the drop-down menu doesn't list all the playlists made and it's impossible to manually click&drag the item to the ones t...

Casual Listener

Hello,   I believe there's a bug on the Windows application for adding new items to playlists, when there are a lot of them. Indeed the drop-down menu doesn't list all the playlists made ...

naelwing

Casual Listener

444 Views

2 replies

0 likes

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Superuser Contribution re-arrange tracks within a playlist on a PC

Hi This is driving me nuts. I am trying to re-arrange the order of tracks within a saved playlist on a computer (NOT Phone). The tabs at the top are not ticked or highligthed. They will just not move , its a new window 10 laptop , i have tried it in ...

Visitor

Hi    This is driving me nuts.   I am trying to re-arrange the order of tracks within a saved playlist on a computer (NOT Phone). The tabs at the top are not ticked or highligthed....

Alfredo

Roadie

882 Views

1 replies

1 likes

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How do I, or when, will this horrible design change be removed?

It, subjectively looks bad (especially the border you get between the close button on the right and the rest of the window) and it is, objectively, slower.This probably came from the same idea that Windows 8 came from, to make it better with tablets ...

Regular

It, subjectively looks bad (especially the border you get between the close button on the right and the rest of the window) and it is, objectively, slower. This probably came from the same idea th...

580 Views

0 replies

7 likes

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Not able to play songs on windows 10 desktop.

Hi, I was able to play songs on spotify until yesterday but now its giving this error "This song is not available. If you have the file on your computer you can import it." I really enjoy using spotify on my dell laptop but for some reason the above ...

Newbie

Hi,    I was able to play songs on spotify until yesterday but now its giving this error "This song is not available. If you have the file on  your computer you can import it." I rea...

phan_times

Community Legend

407 Views

1 replies

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Solved!! Spotify starts automatically

I have searched through the forum without finding a solution so I am starting a new thread to check if anyone has a solution to my problem. I have Windows 10 installed.I have Spotify 1.0.75 installed.I have a free account. I have set Open Spotify aut...

Casual Listener

I have searched through the forum without finding a solution so I am starting a new thread to check if anyone has a solution to my problem.   I have Windows 10 installed. I have Spotify 1.0.7...

Opportunist

Roadie

2348 Views

3 replies

0 likes

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How do I see how many streams a certain song is getting daily, instead of all time?

I'd like to know how many streams a certain song is getting each day. I know that I can see how many streams the song has had all time but I want a daily update on the increase. For example, I'd like to see how many streams Daya's "New" is getting on...

Gig Goer

I'd like to know how many streams a certain song is getting each day. I know that I can see how many streams the song has had all time but I want a daily update on the increase. For example, I'd like...

6929 Views

0 replies

4 likes

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Solved!! How Can I Change My Name on Spotify? (Not Username)

I've looked around the spotify community for the answer to this question, and I know that you can't change your username on spotify. But I don't care about that, because my username is some random string of letters and numbers that doesn't show up on...

Regular

I've looked around the spotify community for the answer to this question, and I know that you can't change your username on spotify. But I don't care about that, because my username is some random st...

Maxim

Spotify Star

14409 Views

3 replies

0 likes

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Solved!! Spotify is gonna buy me new speakers

Hello, In the overview section I see this playlist 'It's lit'. In the discription Spotify tells me to blow up my speakers with the music. I'm sorry?! But this is not how you talk to customers. I'm not gonna blow up my speakers because you want me to ...

Music Fan

Hello,   In the overview section I see this playlist 'It's lit'. In the discription Spotify tells me to blow up my speakers  with the music. I'm sorry?! But this is not how you talk to cu...

Cania

Newbie

830 Views

2 replies

0 likes

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Can't find Import from iTunes button on 1.0.75.483.g7ff4a0dc

Hi, I want to import my playlists but in this version there's no "Import button". What should I do?

Music Fan

Hi, I want to import my playlists but in this version there's no "Import button". What should I do?

fgrandi30

Music Fan

1490 Views

12 replies

2 likes

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  • 12 replies
  • 2 likes