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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1841 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147510 Views

83 replies

27 likes

  • 147510 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132685 Views

294 replies

22 likes

  • 132685 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11110 Views

1 replies

6 likes

  • 11110 Views
  • 1 replies
  • 6 likes

Songs not loading

Whenever I first start my computer and open spotify my songs won't load. I usually have to exit and start it back up multiple times before my songs load. No tabs will load and I have to keep exiting and restarting until it comes up. Spotify is up to ...

Casual Listener

Whenever I first start my computer and open spotify my songs won't load. I usually have to exit and start it back up multiple times before my songs load. No tabs will load and I have to keep exiting ...

jmoodie88

Casual Listener

830 Views

3 replies

0 likes

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Spotify says it's updating but it isn't

The green bar doesn't move. I can fix this by closing Spotify in Task Manager, but I will get a notification (the blue circle) that there is an update available, and the next day Spotify will ask for permission to update when starting it up.

Casual Listener

The green bar doesn't move. I can fix this by closing Spotify in Task Manager, but I will get a notification (the blue circle) that there is an update available, and the next day Spotify will ask for...

381 Views

0 replies

0 likes

  • 381 Views
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2 Moderators for one Playlist

Hey Community, first I'll descripe my situation. We are two People and want to moderate a Playlist with two seperatet Spotify Accounts. The Playlist should be public for a medium big fellowship. The 'problem' is that only me and my friend should be a...

Newbie

Hey Community,   first I'll descripe my situation.   We are two People and want to moderate a Playlist with two seperatet Spotify Accounts. The Playlist should be public for a medium bi...

Nightslash360

Roadie

1070 Views

1 replies

0 likes

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  • 1 replies
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Spotify Crashes Windows 8.1

For the past 3 weeks now, if I have Spotify playing music in the background on my Windows 8.1 laptop, after a random time (could be one song, could be a half days worth), it will at some point freeze where it loops 1second of the song that was playin...

Newbie

For the past 3 weeks now, if I have Spotify playing music in the background on my Windows 8.1 laptop, after a random time (could be one song, could be a half days worth), it will at some point freeze...

CzechFencer

Composer

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Delete button doesn't work

Since the last update I can't use my Delete button. It doesn't work in the Search box and same goes for the text box within my playlists.Further more when using CTRL + arrow (left/right) you usually move between words when in the textbox but now - du...

Music Fan

Since the last update I can't use my Delete button. It doesn't work in the Search box and same goes for the text box within my playlists. Further more when using CTRL + arrow (left/right) you usuall...

NahmenJayden

Newbie

1553 Views

1 replies

1 likes

Delete button
text editing
  • 1553 Views
  • 1 replies
  • 1 likes

How to arrange all playlist in alphabetical order? not the tracks.

Would like to know if there is a way to organize all playlist in alphabetical order.Not the tracks in a playlist, but the playlists name's in order.

Casual Listener

Would like to know if there is a way to organize all playlist in alphabetical order. Not the tracks in a playlist, but the playlists name's in order.

user-removed

Not applicable

35214 Views

1 replies

18 likes

Alphabetical
alphabetical sorting
organize
playalist
Windows
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  • 1 replies
  • 18 likes

Dual monitor struggles

I have a problem. I use win 7 and two monitors. To have windows bar at the both of them a use program Dual Monitor.Before last update everything works well, but now i can't move open Spotify app to the second monitr. If I need open the Spotify, must ...

Casual Listener

I have a problem. I use win 7 and two monitors. To have windows bar at the both of them a use program Dual Monitor. Before last update everything works well, but now i can't move open Spotify app to...

Merijel

Casual Listener

4163 Views

2 replies

4 likes

  • 4163 Views
  • 2 replies
  • 4 likes

Solved!! Playlists gone

I accidentally disconnected my account from Facebook, and all my playlists disappeared. I reconnected to Facebook, but they're still gone. I tried going to the recover playlists page, which did work. Is there any way to get them back?

Newbie

I accidentally disconnected my account from Facebook, and all my playlists disappeared. I reconnected to Facebook, but they're still gone. I tried going to the recover playlists page, which did work....

TobiasYoung

Composer

1450 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Shuffle on Collaborative Playlists

The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn't show this issue (we're the only two collaborators). A...

Casual Listener

The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn...

JayJoke57

Newbie

982 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Can't search for music

I can play any music just fine but search doesn't work.No matter what I type in the searchbox it just shows my last searches (which doesn't update) but no results for the current search. On Windows 10 (1709) with version 1.0.75.483.g7ff4a0dc

Regular

I can play any music just fine but search doesn't work. No matter what I type in the searchbox it just shows my last searches (which doesn't update) but no results for the current search.   O...

tsjalling89

Newbie

50463 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution Latest release breaks proxy support + minimize keyboard shortcut

I was just upgraded to 1.0.75.483.g7ff4a0dc today. Since the upgrade, I'm now unable to connect to Spotify from my work PC which is behind a proxy that requires authentication. I've previously connected by specifying the proxy server host name on its...

Casual Listener

I was just upgraded to 1.0.75.483.g7ff4a0dc today. Since the upgrade, I'm now unable to connect to Spotify from my work PC which is behind a proxy that requires authentication.   I've&nbs...

axeshr3dder

Music Fan

1972 Views

7 replies

4 likes

  • 1972 Views
  • 7 replies
  • 4 likes

How to add local file to IOS?

https://scontent-hkg3-1.xx.fbcdn.net/v/t34.0-12/28829548_10156313192011617_342186544_n.jpg?oh=948611846a957f99274f94cfa8e9a6c4&oe=5A9F5200 The same playlists shows nothing in my IPhone, how to fix this, thanks a lot.

Casual Listener

https://scontent-hkg3-1.xx.fbcdn.net/v/t34.0-12/28829548_10156313192011617_342186544_n.jpg?oh=948611846a957f99274f94cfa8e9a6c4&oe=5A9F5200   The same playlists shows nothing in my IPhone, ...

climbk49266

Casual Listener

752 Views

2 replies

0 likes

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  • 2 replies
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Playlist dissapeared in windows desktop app

A colaborative playlist I've made appear on the web version of Spotify, but after I sign the premium, the playlist doesn't appear on desktop app. What can I do?

Newbie

A colaborative playlist I've made appear on the web version of Spotify, but after I sign the premium, the playlist doesn't appear on desktop app. What can I do?

389 Views

0 replies

0 likes

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Dear Spotify it is 2018. Why is your Windows version still so sluggish?

Hello, my hardware is capable of running modern games with 120fps+ on fullHD. Ryzen 1700x paired with a GTX1080. Yet my computer is struggling to handle Spotify and dont tell me to delete cache files or remove some folders to scan because I already d...

Newbie

Hello,      my hardware is capable of running modern games with 120fps+ on fullHD. Ryzen 1700x paired with a GTX1080. Yet my computer is struggling to handle Spotify and dont tell m...

reeong

Regular

910 Views

2 replies

7 likes

  • 910 Views
  • 2 replies
  • 7 likes

Solved!! Start

I have an Argon stream2 streamer. I also have this PC, connected to the same network. Now I try to play spotify on the streamer. It has a place called "Spotify", so I went there, pressed the "select button". It now says "Waiting for users" and there ...

Casual Listener

I have an Argon stream2 streamer. I also have this PC, connected to the same network. Now I try to play spotify on the streamer. It has a place called "Spotify", so I went there, pressed the "select ...

Sebasty

Community Legend

1971 Views

3 replies

0 likes

  • 1971 Views
  • 3 replies
  • 0 likes

new spotify skin

hey i'm using Spotify version 1.0.75.483.g7ff4a0dc . after the update , the skin of program looks weird and the window bar in the middle is gone (check attached pic).beside rolling back the update , are there anyways to change this?

Newbie

hey i'm using Spotify version 1.0.75.483.g7ff4a0dc . after the update , the skin of program looks weird and the window bar in the middle is gone (check attached pic).beside rolling back the...

zeroshift1990

Newbie

6422 Views

6 replies

4 likes

  • 6422 Views
  • 6 replies
  • 4 likes

Nueva tab en Chrome al usar teclas multimedia

Uso el cliente de escritorio en Windows 10, y cada vez que pauso o avanzo una cancion, estando con el Google Chrome en primer plano, se me abre una tab de Spotify Web, una por cada que presiono una tecla.O sea, avanzo 3 temas, me abre 3 tabs, si paus...

Newbie

Uso el cliente de escritorio en Windows 10, y cada vez que pauso o avanzo una cancion, estando con el Google Chrome en primer plano, se me abre una tab de Spotify Web, una por cada que presiono una t...

554 Views

0 replies

0 likes

chrome
Tab
  • 554 Views
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Spotify plays music on its own.

Cant seem to find a costumer support? My spotify on my phone is playing music by itself. I can see on the recently played list, that it is not my music. Sometimes another device tries to change my playing device, an i have to overule it a couple of t...

Newbie

Cant seem to find a costumer support? My spotify on my phone is playing music by itself. I can see on the recently played list, that it is not my music. Sometimes another device tries to change my pl...

MattSuda

Spotify Star

3587 Views

1 replies

2 likes

  • 3587 Views
  • 1 replies
  • 2 likes

Windows 7 desktop,spotify not responding

Hi, Im using free account on my windows 7 laptop, but i have constantly receiving "not responding" messages, and once im on spotify its not responding or is very slow (my internet speed is very high) also i have tried almost all sugestion from suppor...

Casual Listener

Hi, Im using free account on my windows 7 laptop, but i have constantly receiving "not responding" messages, and once im on spotify its not responding or is very slow (my internet speed is very high)...

rama0203

Newbie

2036 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Search by year

I used to be able to search by year of album releasedate or by label with "search:2017" or "search:stiff". The label search option still works.. But what happend tot the search by date option? It's not working anymore?

Music Fan

I used to be able to search by year of album releasedate or by label with "search:2017" or "search:stiff". The label search option still works.. But what happend tot the search by date option? I...

anghy

Gig Goer

14516 Views

12 replies

3 likes

  • 14516 Views
  • 12 replies
  • 3 likes