Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

VPN not supported anymore

VPN not supported anymore

Plan

Premium

Country
Poland

 

Device

(ZBook)

Operating System

(Windows 10)

 

Why did you cancel VPN supoort in Windows Client? I'm using spotify while working, and I connect often to many different VPN networks (my client's networks). Every time I connect to VPN, the player stops and all the control buttons are greyed out. The problem started to occur about 2-3 months ago. 

Reply
2 Replies

I know that a VPN is something else than a Proxy, but can you please check the Proxy Settings of your Windows Client?

You can find them by clicking on your name, then on Settings and lastly scroll down to the bottom.

XimzendSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Proxy settings are set to "Auto". I already contacted the Spotify Customer Support and they told me that Spotify Client do not support VPN, but apparently she/he forgot to add "anymore".

 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random