Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Volume ~5% on start up

Volume ~5% on start up

 

Plan

Premium

Country

Ukraine

Device

PC

Operating System

Windows 10

 

My Question or Issue

Not so long ago my Spotify volume started changing to ~5% when I start my PC. The volume level in Windows is fine, same as in my browser. But I have to increase the volume in Spotify app each time.

The issue doesn't appear on my Android smartphone.

Reply
1 Reply

Hey there @ChasingTail,

 

Thank you for your post here in the Community. We're happy to help.

 

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

 

Let us know how everything goes so that we can continue to assist you if you need us to. We're always one reply away.

 

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts