Volume help

[cora_99]

I am a Spotify Premum user, and whenever I open my playlist it shows the volume bar, but whenever I click on a song it goes blank and I am unable to turn the volume on. All my songs play silent. I have tried clearing cache, restarting, everything..

[Preticle]

1. Assuming you have a smart phone... Have you checked if your phone is switched to silent?

E.G. iPhone users have a switch on the left side of their phone which can mute/unmute the sound. 

2. Check the phone's sound settings. 

3. Check if your phone is connected to a speaker.

4. If you are using computer - again check the sound settings. Open volume mixer and check if Spotify is muted.

5. This seems to be a 1 in a million "Volume case" that probably no one else has.