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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136975 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136975 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53213 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53213 Views
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  • 33 likes

Most popular cities section in "About tab" removed with current version?

With the previous versions of Spotify there was a section within the "About" tab on the artists page where you could see, in which cities the artist is popular. This obviously has been removed with 1.0.58.566.gdbf8628b Anyone can confirm?

  • Roadie
  • With the previous versions of Spotify there was a section within the "About" tab on the artists page where you could see, in which cities the artist is popular.   This obviously has been remov...
  • TaylorH1996
  • Newbie
  • 1181 Views
  • 2 replies
  • 5 likes
  • Windows
  • 1181 Views
  • 2 replies
  • 5 likes

Shuffle not using all songs in a playlist and I noticed a pattern

Shuffle seems to only be using a couple hundred songs in a playlist of 1000+ songs.I've also noticed that it uses songs around where I am looking in the playlist. I'm going to use imaginary numbers but:Say I'm looking at the begining of the playlist ...

  • Newbie
  • Shuffle seems to only be using a couple hundred songs in a playlist of 1000+ songs. I've also noticed that it uses songs around where I am looking in the playlist.   I'm going to use imaginar...
  • 134 Views
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  • 134 Views
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Solved!! Spotify Free (ads/malware) causes browser to lag

I have been having this issue for a couple days. Spotify Free seems to be trying to connect to possibly malicious sites. It causes music to constantly stop and resume. The Spofity logo in the browser tab flickers. When I switch to the Spotify tab, th...

  • Newbie
  • I have been having this issue for a couple days. Spotify Free seems to be trying to connect to possibly malicious sites. It causes music to constantly stop and resume. The Spofity logo in the browser...
  • Lizard_2k21
  • Newbie
  • 704 Views
  • 2 replies
  • 0 likes
  • Windows
  • 704 Views
  • 2 replies
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does spotify want to f**k me?

Why the f**k do you just tell me that "it doesn't work" when I'm f**king try listening to music? I know that it doesn't f**king work because I don't hear music when I click on play. I'm paying to hear music when ever I want so tell me the f**king pro...

  • Newbie
  • Why the f**k do you just tell me that "it doesn't work" when I'm f**king try listening to music? I know that it doesn't f**king work because I don't hear music when I click on play. I'm paying to hea...
  • 122 Views
  • 0 replies
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  • Windows
  • 122 Views
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Can you organize playlists into groups?

Is there a way to organize playlists into folders or groups? For example: Country Music Playlists * John Denver Playlist * Willie Nelson Playlist * Dixie Chicks Playlist * Foot stomping playlist * Old-style bluegrass playlistMood Music Playlists * On...

  • Casual Listener
  • Is there a way to organize playlists into folders or groups?   For example:   Country Music Playlists   * John Denver Playlist   * Willie Nelson Playlist   * Dixie Chi...
  • 126 Views
  • 0 replies
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  • Windows
  • 126 Views
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Local Files are greyed out, ripped CDs not importing correctly

On my Windows 10 Home Creators Edition computer with Spotify for Windows 1.0.62.508 installed: I used the Local Files preferences to import over 215 artists and their albums into Spotify (approximately 2900+ songs) by specifying my top-level “C:\Musi...

  • Casual Listener
  • On my Windows 10 Home Creators Edition computer with Spotify for Windows 1.0.62.508 installed:   I used the Local Files preferences to import over 215 artists and their albums into Spotify (ap...
  • 390 Views
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  • 0 likes
  • 390 Views
  • 0 replies
  • 0 likes

Click to play one song and it plays another

After the latest update to spotify desktop app on Windows, whenever I go to play a song from the "Artist From Your Music" page it doesn't play the song I clicked to play. Instead it just plays a random song. Turning shuffle off doesn't solve the prob...

  • Regular
  • After the latest update to spotify desktop app on Windows, whenever I go to play a song from the "Artist From Your Music" page it doesn't play the song I clicked to play. Instead it just plays a rand...
  • wstrahan
  • Regular
  • 15734 Views
  • 3 replies
  • 2 likes
  • Windows
  • 15734 Views
  • 3 replies
  • 2 likes

Track keep stopping and starting or jumping!!!

THERE IS A PROBLEM!!!! WILL SOMEONE AT SPOTIFY SORT IT OUT!!! Tracks keep stopping and starting or will not play all the way through, all this started after new T&C's were introduced. I have reinstalled flash and spotify still no success!!! Spotify w...

  • Casual Listener
  • THERE IS A PROBLEM!!!!   WILL SOMEONE AT SPOTIFY SORT IT OUT!!!   Tracks keep stopping and starting or will not play all the way through, all this started after new T&C's were in...
  • Zefros01
  • Newbie
  • 12794 Views
  • 19 replies
  • 5 likes
  • 12794 Views
  • 19 replies
  • 5 likes

black screen

Spotify remains black, only menu is visible on Windows 10 creators updaterestarted both windows and spotify multiple times already.

  • Newbie
  • Spotify remains black, only menu is visible on Windows 10 creators update restarted both windows and spotify multiple times already.
  • 197 Views
  • 0 replies
  • 0 likes
  • Windows
  • 197 Views
  • 0 replies
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aplicación en negro.

Hola:Desde la última actualización, la app de spoty para windows 10 no carga. Se abre y aparece todo en negro excepto los menus (archivo, editar, ver...).Alguna idea?

  • Regular
  • Hola: Desde la última actualización, la app de spoty para windows 10 no carga. Se abre y aparece todo en negro excepto los menus (archivo, editar, ver...). Alguna idea?
  • Astembal
  • Regular
  • 413 Views
  • 1 replies
  • 0 likes
  • Windows
  • 413 Views
  • 1 replies
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It wont download!

I've had spotify on my laptop for a month and a half, but today when i tried to open it, it loads and then nothing happens. Not too worried i uninstall it and try to download it again, it downloads, i click on it and it just loads and dissapears. Ive...

  • Newbie
  • I've had spotify on my laptop for a month and a half, but today when i tried to open it, it loads and then nothing happens. Not too worried i uninstall it and try to download it again, it downloads, ...
  • 105 Views
  • 0 replies
  • 0 likes
  • Windows
  • 105 Views
  • 0 replies
  • 0 likes

Solved!! Some of my playlists have just disappeared..

I have an issue with my playlist. I have Spotify Premium. I use the Android app and the Windows desktop app. A bunch of my playlists are suddenly missing. It seems like most of the missing playlists (probably all) were ones I had downloaded to my pho...

  • Newbie
  • I have an issue with my playlist.   I have Spotify Premium. I use the Android app and the Windows desktop app.   A bunch of my playlists are suddenly missing. It seems like most of ...
  • mistysins
  • Newbie
  • 20426 Views
  • 7 replies
  • 0 likes
  • 20426 Views
  • 7 replies
  • 0 likes

Solved!! Auto open windows vista

When I start up my computer after it was off Spotify automatically opens. How do I turn it off so it doesn't sutomatically open?

  • Newbie
  • When I start up my computer after it was off Spotify automatically opens. How do I turn it off so it doesn't sutomatically open?
  • iamandyhill
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Not Disappearing

I got a new album from Bandcamp and tried to add it to my Local Files. When I tried to add it, it duplicated every song in every album by the same artist, except the new album. I unchecked every box in Settings > Preferences > Local Files but the dup...

  • Casual Listener
  • I got a new album from Bandcamp and tried to add it to my Local Files. When I tried to add it, it duplicated every song in every album by the same artist, except the new album. I unchecked every box ...
  • smoreses
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • Windows
  • 185 Views
  • 2 replies
  • 0 likes

Solved!! I can't believe I need to ask this - How to share playlist with another Spotify user

I've searched, read, and fumbled around for an hour and now I'm desperate enough to post this probably stupid question. I want to do something really simple: Share a playlist with another user on spotify. We both follow each other. We both have Spoti...

  • Casual Listener
  • I've searched, read, and fumbled around for an hour and now I'm desperate enough to post this probably stupid question. I want to do something really simple: Share a playlist with another user on spo...
  • Gratidude
  • Casual Listener
  • 393 Views
  • 2 replies
  • 0 likes
  • Windows
  • 393 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs in 'Discover' menu does not play

The 'Discover' menu offers list of 'Top Recommandations For You' 'Suggested for you based on Moon Boots' and 'Because You listened to ...' features but not of the songs on the page does not play when I drill down into the actual album or artist page ...

  • Regular
  • The 'Discover' menu offers list of 'Top Recommandations For You' 'Suggested for you based on Moon Boots' and 'Because You listened to ...' features but not of the songs on the page does not play when...
  • tomtheslav
  • Casual Listener
  • 604 Views
  • 24 replies
  • 2 likes
  • Windows
  • 604 Views
  • 24 replies
  • 2 likes

Ads while song plays intentional?

There's a local flash? ad on the bottom of my player (win10) that likes to play during every 4 or so songs. I don't mind normal breaks for ads, but this stupid gem city ford ad starts in the middle of a song, plays over the music, then sometimes cuts...

  • Newbie
  • There's a local flash? ad on the bottom of my player (win10) that likes to play during every 4 or so songs.  I don't mind normal breaks for ads, but this stupid gem city ford ad starts in the mi...
  • begi0
  • Casual Listener
  • 349 Views
  • 3 replies
  • 1 likes
  • Windows
  • 349 Views
  • 3 replies
  • 1 likes

"Your Library">"Songs" Does not download, and has no option to download.

Hello, I've recently returned my PC to factory setting and re-downloaded the Spotify app. Now under "Your library" > "Songs" (which is where songs go you've 'added' with the + button live), no longer downloads to my PC for offline play and does not h...

  • Newbie
  • Hello,    I've recently returned my PC to factory setting and re-downloaded the Spotify app. Now under "Your library" > "Songs" (which is where songs go you've 'added' with the + butto...
  • 114 Views
  • 0 replies
  • 0 likes
  • Windows
  • 114 Views
  • 0 replies
  • 0 likes