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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 115093 Views
  • 82 replies
  • 27 likes
  • 115093 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 111965 Views
  • 291 replies
  • 22 likes
  • 111965 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8611 Views
  • 1 replies
  • 6 likes
  • 8611 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149556 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149556 Views
  • 0 replies
  • 26 likes

Solved!! Infinite Loading Screen

I left spotify open for over 12 hours because i read on here that its caused by local files trying to load up due to a windows media libray error, the only local files i have is 1 song but around 20 video clips from games.After the twelve hours still...

  • Casual Listener
  • I left spotify open for over 12 hours because i read on here that its caused by local files trying to load up due to a windows media libray error, the only local files i have is 1 song but around 20 ...
  • phan_times
  • Community Legend
  • 9581 Views
  • 10 replies
  • 1 likes
  • 9581 Views
  • 10 replies
  • 1 likes

Solved!! Spotify doesn't work on windows 10

Spotify doesn't work on windows 10, even though it the web player works perfectly fineI'm desperate, I can't live without spotifyI've seen someone posting similar screens so I'll just put it herethank you in advance!

  • Casual Listener
  • Spotify doesn't work on windows 10, even though it the web player works perfectly fine I'm desperate, I can't live without spotify I've seen someone posting similar screens so I'll just put it here...
  • Bittencourt
  • Spotify Star
  • 47028 Views
  • 18 replies
  • 1 likes
  • Windows
  • 47028 Views
  • 18 replies
  • 1 likes

Video playback pauses

When I try to watch a video in Spotify (On Windows 10 app), the video stops/starts about every 10 seconds. I don't see any settings in "advanced" to control video and/or buffering. I don't have this issue with other video apps (Youtube, Vudu, Netflix...

  • Newbie
  • When I try to watch a video in Spotify (On Windows 10 app), the video stops/starts about every 10 seconds. I don't see any settings in "advanced" to control video and/or buffering. I don't have this ...
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

BUG: Gapless Playback Stops Working

Gapless Playback Stops WorkingThe other day I came across an issue with gapless playback on windows. When I was listening to an able hosted by spotify which has gapless playback everything was working fine. I then listened to an album from local file...

  • Regular
  • Gapless Playback Stops Working The other day I came across an issue with gapless playback on windows.   When I was listening to an able hosted by spotify which has gapless playback everything...
  • phan_times
  • Community Legend
  • 969 Views
  • 1 replies
  • 0 likes
  • bug
    gapless playback
    Windows
    Windows 10
  • 969 Views
  • 1 replies
  • 0 likes

Can't Cancel Family Plan And Return To Regular Premium

Hi. Could somebody help please??? I signed up to Premium plan 4 or 5 years ago and had been paying £9.99 a month. Over a year ago my premium went up to £14.99 per month. I'm not very tech savvy (to say the least!) and Googled 'increase in Spotify pre...

  • Newbie
  • Hi.  Could somebody help please???  I signed up to Premium plan 4 or 5 years ago and had been paying £9.99 a month.  Over a year ago my premium went up to £14.99 per mon...
  • phan_times
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Solved!! Can't add tracks to playlists

Just started this morning and not affecting mobile (Android) app. At first I couldn't add tracks to any playlists I have created. If I went the right-click route, the folders would all show up in the pop-up, but when highlighting any folder, there we...

  • Roadie
  • Just started this morning and not affecting mobile (Android) app.   At first I couldn't add tracks to any playlists I have created. If I went the right-click route, the folders would all show ...
  • lizamac
  • Regular
  • 1584 Views
  • 6 replies
  • 2 likes
  • 1584 Views
  • 6 replies
  • 2 likes

Solved!! Muffled Audio when switching to other App

Whenever I have Spotify opened up and it is my main screen, Spotify is working fine. However, if I then switch to for example Google Chrome or any other program, the Spotify sound becomes muffled. When I then switch back to the Spotify program again,...

  • Casual Listener
  • Whenever I have Spotify opened up and it is my main screen, Spotify is working fine. However, if I then switch to for example Google Chrome or any other program, the Spotify sound becomes muffled. Wh...
  • Sebasty
  • Community Legend
  • 11803 Views
  • 3 replies
  • 0 likes
  • 11803 Views
  • 3 replies
  • 0 likes

Being unable to do anything about Spotify on start up is ridiculous

What the **bleep**, Spotify? Why does it open on startup if I have it disabled through the app and Windows itself? It really looks like something a malicious program would do, it's so ridiculous. Why can't you give a real opt-out option for this? The...

  • Newbie
  • What the **bleep**, Spotify? Why does it open on startup if I have it disabled through the app and Windows itself? It really looks like something a malicious program would do, it's so ridiculous. Why...
  • Sebasty
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Spotify via APP-V

Hello, we have an issue using/updating the Spotify app using APP-V. Because we run Spotify in an APP-V bubble, the update mechanism doesn't work. Since we don't want to update the package everytime an update is available how can we prevent Spotify fr...

  • Newbie
  • Hello,   we have an issue using/updating the Spotify app using APP-V.   Because we run Spotify in an APP-V bubble, the update mechanism doesn't work. Since we don't want to update the p...
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
  • 0 likes

Error 408

I can't access to my free account and I live in the UK so I am not on holidays

  • Visitor
  • I can't access to my free account and I live in the UK so I am not on holidays
  • Sebasty
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Chromecast audio - can not control the volume from windows app

Hello I am having problem with controlling the volume when connected from my laptops windows app to chromecast audio. Its just greyed out. I can control the volume without problems when casting from my phone. But why not from my laptop?

  • Casual Listener
  • Hello I am having problem with controlling the volume when connected from my laptops windows app to chromecast audio. Its just greyed out.  I can control the volume without problems when castin...
  • kroppkakor
  • Newbie
  • 5853 Views
  • 9 replies
  • 31 likes
  • Windows
  • 5853 Views
  • 9 replies
  • 31 likes

Multiselect (SHIFT/CTRL) is not longer working

Sorry, I like your service, but your software is sometimes really frustrating. Currently it's not possible to select several songs using SHIFt or CNTL. Please fix this 1.0.72.117.g6bd7cc73 (Windows Store version)

  • Roadie
  • Sorry, I like your service, but your software is sometimes really frustrating.   Currently it's not possible to select several songs using SHIFt or CNTL.   Please fix this   1.0....
  • Sebasty
  • Community Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Music goes starts next song about once a minute

Hi, I recently started having an issue with spotify on windows (not web-app). About every minute, my music will go to the next song, cutting off the previous song, or unpausing spotify and starting the next song if it was paused. I'm not sure why thi...

  • Newbie
  • Hi, I recently started having an issue with spotify on windows (not web-app).  About every minute, my music will go to the next song, cutting off the previous song, or unpausing spotify and...
  • phan_times
  • Community Legend
  • 403 Views
  • 2 replies
  • 0 likes
  • Windows
  • 403 Views
  • 2 replies
  • 0 likes

My Spotify isn't starting up.

I'm not really sure for how long ive had this problem, but everytime I have went to open spotify, I would get this (screenshot is somewhere). I have uninstalled and reinstalled a few times, did the command prompt from another thread and nothing. Plea...

  • Casual Listener
  • I'm not really sure for how long ive had this problem, but everytime I have went to open spotify, I would get this (screenshot is somewhere). I have uninstalled and reinstalled a few times, did the c...
  • phan_times
  • Community Legend
  • 608 Views
  • 3 replies
  • 0 likes
  • 608 Views
  • 3 replies
  • 0 likes

Listen musics while stream on Youtube

Hello good afternoon,I wonder if there are any restrictions on listening to my songs on Spotify while I'm doing a livestream on Youtube?I have a game channel, and I like to listening musics, so I would like to know if there is any problem in listenin...

  • Newbie
  • Hello good afternoon, I wonder if there are any restrictions on listening to my songs on Spotify while I'm doing a livestream on Youtube? I have a game channel, and I like to listening musics, so I...
  • phan_times
  • Community Legend
  • 4029 Views
  • 2 replies
  • 0 likes
  • 4029 Views
  • 2 replies
  • 0 likes

Solved!! No aparece opcion descargar musica sin conexion

Soy usuario premium y no aparece la opcion de descargar mi musica sin conexion, de hecho no la encuentro en ninguna biblioteca, y me gustaria hacerlo, gracias

Screenshot (23).png
  • Newbie
  • Soy usuario premium y no aparece la opcion de descargar mi musica sin conexion, de hecho no la encuentro en ninguna biblioteca, y me gustaria hacerlo, gracias
  • phan_times
  • Community Legend
  • 15459 Views
  • 2 replies
  • 0 likes
  • Windows
  • 15459 Views
  • 2 replies
  • 0 likes

Spotify Website does not load

Hello, the Spotify website has not been loading for myself and several co-workers. We also noticed that album art has been missing in the desktop player. Getting the same results from all OS. Thinking the two are connected. We are behind a firewall b...

  • Casual Listener
  • Hello, the Spotify website has not been loading for myself and several co-workers. We also noticed that album art has been missing in the desktop player. Getting the same results from all OS. Thinkin...
  • phan_times
  • Community Legend
  • 2392 Views
  • 6 replies
  • 1 likes
  • 2392 Views
  • 6 replies
  • 1 likes

MEU SPOTIFY NAO SAI DESSA TELA

NAO SEI MAIS OQ FAZER NAO SAI DISSE JA REINSTALEI VARIAS VESES NAO SAI DAI OQ FAZER, USO W10 64B

  • Casual Listener
  • NAO SEI MAIS OQ FAZER NAO SAI DISSE JA REINSTALEI VARIAS VESES NAO SAI DAI OQ FAZER, USO W10 64B
  • Medim
  • Casual Listener
  • 1629 Views
  • 3 replies
  • 1 likes
  • 1629 Views
  • 3 replies
  • 1 likes

Can't listen to local files

I am trying to import local .mp3 files and they are unplayable through the spotify app. I can play the files through windows media player and the songs are showing up on my local files list. When I try to play them through the spotify app, I get the ...

  • Newbie
  • I am trying to import local .mp3 files and they are unplayable through the spotify app. I can play the files through windows media player and the songs are showing up on my local files list. When I t...
  • phan_times
  • Community Legend
  • 962 Views
  • 2 replies
  • 0 likes
  • 962 Views
  • 2 replies
  • 0 likes

Can't connect with Cortana

Hello, I'm trying to link my Cortana in Windows 10 Home to Spotify. I have the latest version of Windows 10. When I go to connect to Spotify in Cortana's notebook, after putting in my Spotify credentials I continuously get "I can't seem to connect to...

  • Newbie
  • Hello,   I'm trying to link my Cortana in Windows 10 Home to Spotify. I have the latest version of Windows 10. When I go to connect to Spotify in Cortana's notebook, after putting in my Spotif...
  • user-removed
  • Not applicable
  • 1288 Views
  • 1 replies
  • 0 likes
  • 1288 Views
  • 1 replies
  • 0 likes