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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1033 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143288 Views

83 replies

27 likes

  • 143288 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127732 Views

294 replies

22 likes

  • 127732 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10772 Views

1 replies

6 likes

  • 10772 Views
  • 1 replies
  • 6 likes

Like lots of people; Spotify keeps loading on startup. Windows 10

I've reinstalled from the website and the store.I've deleted spotify with CCleaner and another program that also deletes all the left overs. Put all the settings i could find to "dont start" Pleas do something about it. Lots of people seem to have it...

Music Fan

I've reinstalled from the website and the store. I've deleted spotify with CCleaner and another program that also deletes all the left overs.    Put all the settings i could find to "don...

phan_times

Community Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Spotify sound lower

If i 'close' spotify, the sound automatically goes lower and I don't want that and Spotify never did that. If i open spotify again, the sound is normal again. Help (Maybe its bad english)

Newbie

If i 'close' spotify, the sound automatically goes lower and I don't want that and Spotify never did that. If i open spotify again, the sound is normal again. Help (Maybe its bad english)

phan_times

Community Legend

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

Some songs play on phone but not desktop

I have noticed that some albums won't play on my computer. For example, I can get most Radiohead albums to play but if I try to play anything from Kid A it says "this song is not available." I can stream it on my phone just fine, but if I select my p...

Casual Listener

I have noticed that some albums won't play on my computer. For example, I can get most Radiohead albums to play but if I try to play anything from Kid A it says "this song is not available." I can st...

phan_times

Community Legend

1316 Views

2 replies

0 likes

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  • 2 replies
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Discover Weekly Playlist

My Discover Weekly playlist was AMAZING, and I downloaded it (apparently) - but the songs aren't showing up on my "songs" list - is there any way that I can recover this playlist from the week of 1/21 - 1/28? I'm so bummed, and not sure what happened...

Regular

My Discover Weekly playlist was AMAZING, and I downloaded it (apparently) - but the songs aren't showing up on my "songs" list - is there any way that I can recover this playlist from the week of 1/2...

Bethany_Dawn

Community Legend

979 Views

4 replies

0 likes

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  • 4 replies
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Spotify not load

Hello, I logged out of my account spotify on pc windows 10 and since when I launch the application, there is an infinite loading and impossible to connect me (blocked on the loading), I reinstalled the application more of 5 times and always the same ...

Newbie

Hello, I logged out of my account spotify on pc windows 10 and since when I launch the application, there is an infinite loading and impossible to connect me (blocked on the loading), I reinstalled t...

phan_times

Community Legend

436 Views

1 replies

1 likes

  • 436 Views
  • 1 replies
  • 1 likes

Solved!! Sound level changes when minimizing Spotify window

I have expericied a stange thing lately. When minimizing or working in another program than Spotify - the sound level goes down. How come? As soon as I toggle back to Spotify the sound level goes up again.

Casual Listener

I have expericied a stange thing lately. When minimizing or working in another program than Spotify - the sound level goes down. How come? As soon as I toggle back to Spotify the sound level goe...

theochri

Newbie

10072 Views

7 replies

4 likes

Windows
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  • 7 replies
  • 4 likes

Weird Alphabetical Sorting Issue

So I like to keep my song list organized alphabetically by artist. Before adding songs from The 1975's album from 2016, I had no issues. However, a very strange issue occurs when I add any more than 1 song from the album to my song list- despite bein...

Casual Listener

So I like to keep my song list organized alphabetically by artist.  Before adding songs from The 1975's album from 2016, I had no issues.  However, a very strange issue occurs when I add an...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Spotify is connecting to an imaginary device that doesn't exist.

I rarely use desktop. I've always used my Android (Turbo 2). It first started getting this problem a month and a half ago and I had to reinstall Spotify to make it stop. It then comes on periodically even though I disconnect from the device.Now that ...

Casual Listener

I rarely use desktop. I've always used my Android (Turbo 2). It first started getting this problem a month and a half ago and I had to reinstall Spotify to make it stop. It then comes on periodically...

Sailentshadow

Casual Listener

611 Views

2 replies

0 likes

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Solved!! Spotify does not load

Hello everyone!I have this problem for two days, I hope I'm not the only one. When I start spotify it stays on the screen without carelessly logging in. I tried several times to uninstall Spotify from the Windows control panel (using Windows 10) and ...

Casual Listener

Hello everyone! I have this problem for two days, I hope I'm not the only one. When I start spotify it stays on the screen without carelessly logging in. I tried several times to uninstall Spotify f...

ImFireFox_

Casual Listener

2330 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Cortana Not Responsive to Playing Certain Songs

Hi Everyone, I like playing music with Spotify most on my Cortana Harmon Kardon Invoke; it just sounds better than my Google Home and Amazon Echo, but...Cortana does a inconsistent job of understanding what songs I wish to play. While on Google Home ...

Regular

Hi Everyone,   I like playing music with Spotify most on my Cortana Harmon Kardon Invoke; it just sounds better than my Google Home and Amazon Echo, but...Cortana does a inconsistent job of un...

716 Views

0 replies

1 likes

Cortana
Spotify
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Desktop app keeps restarting

The desktop app opens and closes without prompting every 10 seconds. Any ideas on how to fix it?

Casual Listener

The desktop app opens and closes without prompting every 10 seconds.  Any ideas on how to fix it?

Nico

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Clipping windows to the side leaving blank area

Hello, I've observed a visual issue, when I tried to clip a window to the right side of the screen (Windows 10), there is a blank area left around the window, where we can see in the background. Spotify window "thinks" that it's clipped on the side a...

Casual Listener

Hello, I've observed a visual issue, when I tried to clip a window to the right side of the screen (Windows 10), there is a blank area left around the window, where we can see in the background. Spot...

408 Views

0 replies

0 likes

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Solved!! Spotify first run, keeps loading

I've just installed Spotify from Microsoft Store, but when I open it stucks on loading animation and doesn't allow me to log in. I've tried uninstalling and istalling again with the normal installer, but I get the same problem. I can just see this an...

Casual Listener

I've just installed Spotify from Microsoft Store, but when I open it stucks on loading animation and doesn't allow me to log in. I've tried uninstalling and istalling again with the normal installer,...

Marios94

Newbie

2323 Views

7 replies

4 likes

  • 2323 Views
  • 7 replies
  • 4 likes

Solved!! No full screen button

Hi, I don't have the full screen icon at bottom right on the Now Playing bar.How can this be fixed?

Newbie

Hi, I don't have the full screen icon at bottom right on the Now Playing bar. How can this be fixed?

user-removed

Not applicable

15576 Views

4 replies

2 likes

Windows
  • 15576 Views
  • 4 replies
  • 2 likes

Spotify autostarts and can't figure out why

Yes, this problem again and this happens in my work desktop, where specially don't want to it start when I log in.Yes, the advanced setting on automatically start is off ( or "No)(!).I can't find it in task manager (windows 10) start-up page. Nothing...

Casual Listener

Yes, this problem again and this happens in my work desktop, where specially don't want to it start when I log in. Yes, the advanced setting on automatically start is off ( or "No)(!). I can't find...

pinq-

Casual Listener

563 Views

2 replies

1 likes

  • 563 Views
  • 2 replies
  • 1 likes

Playing a playlist in reverse order

Hello, In the Netherlands there's a "Top 2000 Songs" each year and theres a playlist for it, but it's from #1-2000, it's being broadcasted on the radio but there's commentary and advertisements inbetween the songs which annoys me a little. I would lo...

Casual Listener

Hello,   In the Netherlands there's a "Top 2000 Songs" each year and theres a playlist for it, but it's from #1-2000, it's being broadcasted on the radio but there's commentary and advertiseme...

user-removed

Not applicable

8925 Views

7 replies

10 likes

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  • 7 replies
  • 10 likes

Change "Discovery" Playlist Cover

Hi. I need change the "Discovery" playlist cover that Spotify created automatically. Currently the cover contain my ex - wife and this is causing troubles for me. How can I change the cover or how can I remove this playlist? I didn't find anything he...

Visitor

Hi.   I need change the "Discovery" playlist cover that Spotify created automatically.   Currently the cover contain my ex - wife and this is causing troubles for me.   How can I...

phan_times

Community Legend

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes

Adverts not playing, won't play music.

I am using Spotify free and getting ads, which is fine but every 2 or 3 ads, it will get to one and it won't play at all, the play/pause button shows its on play, but timer doesn't move from 0:00, and cannot play music as it says it will play after t...

Newbie

I am using Spotify free and getting ads, which is fine but every 2 or 3 ads, it will get to one and it won't play at all, the play/pause button shows its on play, but timer doesn't move fro...

phan_times

Community Legend

14404 Views

6 replies

31 likes

  • 14404 Views
  • 6 replies
  • 31 likes

Playlist won't stop playing

I adore listening to music while I fall asleep and have a playlist specifically made for sleeping, but when the playlist ends it starts playing random songs that are related to the music in the playlist. This is unfortunate since I need the playlist ...

Newbie

I adore listening to music while I fall asleep and have a playlist specifically made for sleeping, but when the playlist ends it starts playing random songs that are related to the music in the playl...

phan_times

Community Legend

1508 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Windows App & Snap Assist

When using Snap Assist in Windows 10 (drag to an edge and window snaps to half screen, quarter screen, etc.), the Spotify desktop app will create a small gap along the side and top of the window instead of actually snapping flush with the edge of the...

Newbie

When using Snap Assist in Windows 10 (drag to an edge and window snaps to half screen, quarter screen, etc.), the Spotify desktop app will create a small gap along the side and top of the window inst...

user-removed

Not applicable

2245 Views

4 replies

5 likes

Windows
  • 2245 Views
  • 4 replies
  • 5 likes