Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49764 Views
77 replies
27 likes

49764 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
75668 Views
271 replies
21 likes

75668 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5297 Views
1 replies
6 likes

5297 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145440 Views
0 replies
26 likes
Mac
Windows

145440 Views
0 replies
26 likes

Flat sound, no bass > swap center&subwoofer

Hi! So I've been struggling with audio quality for more than a year now. The main problem is that on a 5.1 system the audio sounds flat, lacking bass and the rear speakers are not used, even though speaker fill is turned on in the Realtek driver. In ...

naroslife
Casual Listener
Hi! So I've been struggling with audio quality for more than a year now. The main problem is that on a 5.1 system the audio sounds flat, lacking bass and the rear speakers are not used,...
2018-01-10 7:25:54 PM
4001 Views
0 replies
12 likes

4001 Views
0 replies
12 likes

Spotify logs me out and deletes my playlists

Hi, I have spotify premium and I leave spotify playing when I sleep. Lately I've been waking up to find there's no music playing, and when I pull spotify open I'm logged out with an error message (not 100% sure on the number as I'm usually very grogg...

Kiradeki
Casual Listener
Hi, I have spotify premium and I leave spotify playing when I sleep. Lately I've been waking up to find there's no music playing, and when I pull spotify open I'm logged out with an error message (no...
2018-01-07 11:12:52 PM
2018-01-10 7:17:03 PM
Kiradeki
Casual Listener
864 Views
1 replies
0 likes
error code
no music
Playlists
Playlists deleted

864 Views
1 replies
0 likes

Cant unlike songs from radio

I'm not able to unlike a song from a radio station on PC spotify. Same with mobile version. Any idea why?

KoleStyles
Newbie
I'm not able to unlike a song from a radio station on PC spotify. Same with mobile version. Any idea why?
2018-01-10 7:26:27 AM
2018-01-10 5:59:16 PM
leodreyer
Roadie
485 Views
1 replies
0 likes

485 Views
1 replies
0 likes

Dowload playlist songs

Hay alguna forma de poder habilitar la descarga de esta carpeta en pc?

JhonJimenez
Newbie
Hay alguna forma de poder habilitar la descarga de esta carpeta en pc?
2018-01-10 8:38:51 AM
2018-01-10 5:38:26 PM
leodreyer
Roadie
4039 Views
1 replies
0 likes

4039 Views
1 replies
0 likes

Solved!! Not able to sign in on the Spotify program?

I am not able to sign in at all. It keeps telling me "The username or password is incorrect. (ERRORCODE 3)" I can sign in on the Spotify Web Player. I tried checking my firewall, it is not blocked. I uninstalled then reinstalled Spotify, still wont l...

TheIceyBear
Regular
I am not able to sign in at all. It keeps telling me "The username or password is incorrect. (ERRORCODE 3)" I can sign in on the Spotify Web Player. I tried checking my firewall, it is not blocked. I...
2018-01-10 4:01:27 AM
2018-01-10 5:32:19 PM
leodreyer
Roadie
823 Views
2 replies
0 likes

823 Views
2 replies
0 likes

Noise crackling and popping

Hello, I've had this issue for a few weeks now where everything I play from Spotify crackles and pops. However when I play from YouTube, I have no issues.I have premium, if that's to any help. I've cleared cache - didn't work.Tried uninstalling - did...

akinshina
Newbie
Hello, I've had this issue for a few weeks now where everything I play from Spotify crackles and pops. However when I play from YouTube, I have no issues. I have premium, if that's to any h...
2017-12-02 4:49:15 PM
2018-01-10 4:10:10 PM
andyliu52
Newbie
502 Views
1 replies
0 likes

502 Views
1 replies
0 likes

In Windows Webplayer Left side column, How can I SORT My Playlist to appear A thru Z?

I cannot find a way to SORT my Playlist to appear with "A" name list at the TOP and "Z" named list at the bottom. By default it appears with Z thru A which is not how I want to see them. Why would anyone want Z thru A? So how do I sort these my way, ...

JJCC639
Casual Listener
I cannot find a way to SORT my Playlist to appear with "A" name list at the TOP and "Z" named list at the bottom. By default it appears with Z thru A which is not how I want to see them. Why would an...
2018-01-10 9:10:46 AM
2018-01-10 4:07:56 PM
MaxieWoxy
Roadie
314 Views
2 replies
0 likes

314 Views
2 replies
0 likes

Bad quality audio with Windows even with Premium

Hi all! I just cannot have good quality sound when using Spotify with Windows. I've activated the "Premium quality" option, but there is no difference at all. I'm almost sure that the sound is in 160 and not 320 despite the option activated.With Andr...

user-removed
Visitor
Hi all! I just cannot have good quality sound when using Spotify with Windows. I've activated the "Premium quality" option, but there is no difference at all. I'm almost sure that the sound ...
2017-10-17 5:04:36 PM
2018-01-10 4:33:07 AM
SABBBITH_CAT
Newbie
1212 Views
4 replies
1 likes
Windows

1212 Views
4 replies
1 likes

Music being deleted off of my playlists

I noticed that the entire album "Everybody Loves a Happy Ending" by Tears for Fears is now unavailable on Spotify. I also noticed that almost all of the music by Mt. Wolf I added to my playlits are gone. I am wondering why this is happening and if th...

rachanda
Newbie
I noticed that the entire album "Everybody Loves a Happy Ending" by Tears for Fears is now unavailable on Spotify. I also noticed that almost all of the music by Mt. Wolf I added to my playlits are g...
2018-01-10 1:52:47 AM
304 Views
0 replies
1 likes

304 Views
0 replies
1 likes

Can no longer download and play playlists with local files on iPhone

So this has annoyed me for quite a while now; I used to be able to easily download and play playlists containing local files from Spotify on my computer on my Spotify app on my iPhone. But some time last year the feature dissapeared for me. I used to...

danholta
Casual Listener
So this has annoyed me for quite a while now; I used to be able to easily download and play playlists containing local files from Spotify on my computer on my Spotify app on my iPhone. But some time ...
2018-01-09 12:03:47 AM
2018-01-09 12:44:18 AM
powerpoll
Newbie
275 Views
1 replies
0 likes

275 Views
1 replies
0 likes

How to be published as a top listener?

So I've seen a few posts in the past showing that there is an option to be published as a top listener if you are linked to last.fm. However, I don't see that option anywhere (even when I go to edit and then preferences). Any help would be greatly ap...

Tippydaug
Newbie
So I've seen a few posts in the past showing that there is an option to be published as a top listener if you are linked to last.fm. However, I don't see that option anywhere (even when I go to edit ...
2018-01-09 11:19:38 PM
872 Views
0 replies
0 likes

872 Views
0 replies
0 likes

Spotify freezing laptop

Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage. This has been happening for a week now and any help would be appreciated.

mrmoi356
Newbie
Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage. This has been happening ...
2018-01-09 10:40:32 PM
2018-01-09 11:05:54 PM
feelikeastrangr
Community Legend
1319 Views
1 replies
0 likes

1319 Views
1 replies
0 likes

(Windows laptop) Spotify pauzes auto when paring with bluetoothspeaker

Hello, I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again after 1 second etc... If i use windows mediaplayer,winrar or you...

Crankshaft12
Newbie
Hello, I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again afte...
2018-01-09 7:47:34 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Solved!! Broken/Glitched Calendar

"in 8 years" that's what the date says for each song I added into my playlist today. I can't seem to fix this.

AngryClient
Regular
"in 8 years" that's what the date says for each song I added into my playlist today. I can't seem to fix this.
2018-01-09 6:01:13 PM
2018-01-09 6:42:53 PM
AngryClient
Regular
703 Views
1 replies
0 likes

703 Views
1 replies
0 likes

Solved!! Can't play current track?

Keep getting 'Can't play current track' message randomly when I am listening to music. Stops my playlists dead (as in does not skip to the next tune) and also someitmes tunes that dont work one minute work the next. Becoming very frustrating, don't u...

teknotel
Casual Listener
Keep getting 'Can't play current track' message randomly when I am listening to music. Stops my playlists dead (as in does not skip to the next tune) and also someitmes tunes that dont work one minut...
2012-02-27 6:11:08 PM
2018-01-09 6:41:05 PM
ijenkins-ca
Newbie
242214 Views
221 replies
24 likes

242214 Views
221 replies
24 likes

Restore the "Your Top Songs 2015" playlist

Hi, I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I recall correctly it was also before this account was changed ...

channesw
Casual Listener
Hi, I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I r...
2018-01-09 11:02:34 AM
2018-01-09 5:57:54 PM
Bethany_Dawn
Community Legend
7807 Views
1 replies
1 likes

7807 Views
1 replies
1 likes

How to add song to playlist?

When I go to a song, the three little dots produce eight options, such as 'make secret' or 'share.' But I don't get 'add to playlist' I have watched the instructional videos. In those, clicking on the three dots produces 'add to playlist,' but I am n...

TWL1
Newbie
When I go to a song, the three little dots produce eight options, such as 'make secret' or 'share.' But I don't get 'add to playlist' I have watched the instructional videos. In those, clicking on th...
2018-01-08 9:16:21 PM
2018-01-09 1:21:38 PM
Sebasty
Community Legend
405 Views
1 replies
0 likes

405 Views
1 replies
0 likes

Spotify sound won't play through headset

I've recently got a USB powered Razer headset for Christmas. It's been working perfectly fine for the past few weeks and I've used Spotify often with these. Now all of a sudden, Spotify won't play anything through the headset. It does work with my sp...

user-removed
Visitor
I've recently got a USB powered Razer headset for Christmas. It's been working perfectly fine for the past few weeks and I've used Spotify often with these. Now all of a sudden, Spotify won't pl...
2017-01-15 8:06:44 AM
2018-01-09 12:20:23 PM
4ctionRadar
Newbie
6387 Views
2 replies
0 likes
Windows

6387 Views
2 replies
0 likes

Fonts does not scale properly on high resolution screens

Hi,Some time ago, when high resolution desktop screens (like 4k) were still relativly new, Spotify had some problems with the fonts in the Windows desktop version leading to pixly and ugly user experience. This issue was solved, and has been solved f...

hagman22
Regular
Hi, Some time ago, when high resolution desktop screens (like 4k) were still relativly new, Spotify had some problems with the fonts in the Windows desktop version leading to pixly a...
2018-01-08 11:49:14 AM
2018-01-09 10:19:51 AM
hagman22
Regular
1826 Views
1 replies
0 likes
4
font
no true type
ugly

1826 Views
1 replies
0 likes

System tray icon issue

My spotify when closed isnt showing a system tray icon even though its still playing and option is checked. is there an update today fix?

afterlife
Newbie
My spotify when closed isnt showing a system tray icon even though its still playing and option is checked. is there an update today fix?
2018-01-09 7:58:49 AM
375 Views
0 replies
0 likes

375 Views
0 replies
0 likes

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