Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50776 Views
77 replies
27 likes

50776 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
76337 Views
271 replies
21 likes

76337 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5359 Views
1 replies
6 likes

5359 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145514 Views
0 replies
26 likes
Mac
Windows

145514 Views
0 replies
26 likes

"This song is not available. If you have the file on your computer you can import it."???

This message comes up when I try to play something off my pc, all my other devices are playing fine.

aries110
Casual Listener
This message comes up when I try to play something off my pc, all my other devices are playing fine.
2018-01-14 8:58:23 PM
2018-01-14 10:10:05 PM
aries110
Casual Listener
394 Views
2 replies
0 likes

394 Views
2 replies
0 likes

embedding into website

Hi I want to embed a website into my website but every time I do it automaticall turns into a url link and won't come up as an iframe, This is the embed code it gave me

ziggysawddust
Newbie
Hi I want to embed a website into my website but every time I do it automaticall turns into a url link and won't come up as an iframe, This is the embed code it gave me <iframe s...
2018-01-14 6:51:14 PM
300 Views
0 replies
0 likes

300 Views
0 replies
0 likes

Solved!! High cpu usage

Hello i have tried a complete reinstall of spotify but still it shows over 30% cpu usage. How do i fix this?

twmanar
Casual Listener
Hello i have tried a complete reinstall of spotify but still it shows over 30% cpu usage. How do i fix this?
2018-01-14 2:18:21 PM
2018-01-14 2:33:56 PM
Sebasty
Community Legend
3016 Views
2 replies
0 likes

3016 Views
2 replies
0 likes

Crossfade and volume settings do not save

I am using the desktop application and the "set the same volume level for all songs" and "crossfade" options are not saving when going back to my library or restarting application.

devaski
Newbie
I am using the desktop application and the "set the same volume level for all songs" and "crossfade" options are not saving when going back to my library or restarting application.
2018-01-05 11:06:00 PM
2018-01-14 2:11:32 PM
meliin123
Newbie
3237 Views
4 replies
2 likes

3237 Views
4 replies
2 likes

Solved!! Songs wont go away

Im having a problem. At one time I created a playlist and added a few hundred songs. Some of the songs(maybe all of them) were saved to my desktop. I tried to edit and remove some of those songs, but they keep coming back. What could be causing this ...

heatm1ser
Regular
Im having a problem. At one time I created a playlist and added a few hundred songs. Some of the songs(maybe all of them) were saved to my desktop. I tried to edit and remove some of those songs, but...
2018-01-10 10:19:03 PM
2018-01-14 1:16:06 PM
Sebasty
Community Legend
787 Views
4 replies
0 likes

787 Views
4 replies
0 likes

"My Songs" being unchecked

Wasn't sure where to exactly post this. I've had the itching feeling that lots of songs I had checked to be placed in "My songs" were being unchecked. Sometimes I'll be scrolling through My Songs and come across something that I could've sworn I had ...

leviathan1753
Regular
Wasn't sure where to exactly post this. I've had the itching feeling that lots of songs I had checked to be placed in "My songs" were being unchecked. Sometimes I'll be scrolling thro...
2015-04-26 10:32:47 PM
2018-01-14 12:22:25 PM
daxdcleasby
Casual Listener
3739 Views
6 replies
11 likes
Windows

3739 Views
6 replies
11 likes

Solved!! error message

this evening have started to get the message . spotify exe. no discthere is no disk in the drive.please insert a disk into drive F. Not sure why. all i have done is turn on the computer and spotify loads as part of strt up process as is normal. Any a...

neale24862
Casual Listener
this evening have started to get the message . spotify exe. no disc there is no disk in the drive.please insert a disk into drive F. Not sure why. all i have done is turn on the computer and spotify...
2017-03-10 2:01:04 AM
2018-01-13 12:57:02 AM
paul0158
Newbie
23501 Views
71 replies
0 likes
Windows

23501 Views
71 replies
0 likes

How to unlink track with the new Spotify update?

How to unlink track in Spotify now? so I can listen to the Spotify version instead the Local File version?I want to use the Spotify version for one playlist and Local File for another playlist, so don't tell me to delete the local file!Did they took ...

Kunjie
Newbie
How to unlink track in Spotify now? so I can listen to the Spotify version instead the Local File version? I want to use the Spotify version for one playlist and Local File for another playlis...
2015-03-19 6:30:19 AM
2018-01-13 12:41:31 AM
halfblake
Newbie
8051 Views
20 replies
33 likes
Windows

8051 Views
20 replies
33 likes

Solved!! Spotify Desktop is badly clipping and distorting audio on certain tracks

I've noticed recently that on certain tracks, Spotify desktop (Windows) seems to be clipping and distorting audio if its volume control is set too high. This is extremely noticeable in some songs. Listen to the opening of this track in the Windows de...

chipples
Music Fan
I've noticed recently that on certain tracks, Spotify desktop (Windows) seems to be clipping and distorting audio if its volume control is set too high. This is extremely noticeable in some ...
2017-03-22 1:31:02 PM
2018-01-13 7:44:55 PM
anandatrulley
Newbie
21466 Views
7 replies
7 likes
Windows

21466 Views
7 replies
7 likes

The Race - 22 Savage??

For some reason, it shows 22 Savage made the song "The Race". But then, when you click on the song, it shows it's by Tay-K

sxper_cool
Newbie
For some reason, it shows 22 Savage made the song "The Race". But then, when you click on the song, it shows it's by Tay-K
2018-01-13 6:03:28 PM
523 Views
0 replies
0 likes

523 Views
0 replies
0 likes

SPOTIFY NAO FUNCIONA SEM 950XL LUMIA, PORQUE!?!?!?

Passei PA Groove hum Spotify, e transferi como minhas musicas e listas.Agora nada funciona, toca uma musica e fica... carregando... o que esta ja carregado, e entao so volta a tocar com a minha intervencao e depois para de vez.PORQUE?Esta mudanca e m...

Areias
Newbie
Passei PA Groove hum Spotify, e transferi como minhas musicas e listas. Agora nada funciona, toca uma musica e fica... carregando... o que esta ja carregado, e entao so volta a tocar com a minha int...
2018-01-13 5:26:15 PM
378 Views
0 replies
1 likes

378 Views
0 replies
1 likes

Freezes computer when shutting down Spotify only

When I close the spotify program on Win10, my computer starts hicking up and after anywhere from a few seconds to minutes it completely freezes. Only solution is a hard reboot. When Spotify is "idling in the background" my PC is purring like a kitten...

Jaymzzzz
Newbie
When I close the spotify program on Win10, my computer starts hicking up and after anywhere from a few seconds to minutes it completely freezes. Only solution is a hard reboot. When Spotify is "idlin...
2018-01-13 12:20:59 PM
400 Views
0 replies
0 likes

400 Views
0 replies
0 likes

Spotify stops playing music

Spotify stops playing music randomly on my PC. I've had spotify for ages on my home computer and on my phone, without any issue. A couple of days ago i installed spotify on my work PC and ever since it's randomly stopped playing music (including chan...

Zinistra
Regular
Spotify stops playing music randomly on my PC. I've had spotify for ages on my home computer and on my phone, without any issue. A couple of days ago i installed spotify on my work PC and ever since ...
2018-01-11 9:23:51 PM
2018-01-13 11:16:11 AM
Zinistra
Regular
3085 Views
7 replies
1 likes

3085 Views
7 replies
1 likes

Downloading songs works only in old versions of Spotify in Windows 10

Hi, please see https://community.spotify.com/t5/Desktop-Windows/Desktop-Waiting-for-connection/m-p/1687505 With this solution, I can download song by using old version of Spotify (it installs version 0.9....). With the latest version, downloading get...

kmkmkm1
Newbie
Hi, please see https://community.spotify.com/t5/Desktop-Windows/Desktop-Waiting-for-connection/m-p/1687505 With this solution, I can download song by using old version of Spoti...
2018-01-13 10:30:49 AM
381 Views
0 replies
0 likes

381 Views
0 replies
0 likes

Nothing is Working.

DISREGARD THE FOLLOWING POST, THE ERROR RESOLVED ITSELF Hey, I know the title is vague, but I dont know where to begin. Upon starting up spotify on my computer after work, nothing was working. It was perfetly fine a few hours earlier. To start from t...

BrendanBush
Casual Listener
DISREGARD THE FOLLOWING POST, THE ERROR RESOLVED ITSELF Hey, I know the title is vague, but I dont know where to begin. Upon starting up spotify on my computer after work, nothing was workin...
2018-01-13 7:16:45 AM
2018-01-13 7:21:42 AM
BrendanBush
Casual Listener
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

Why is the inbox feature gone? please bring it back.

Please bring back the inbox/messaging song sharing feature. It was probably the best part about spotify. Very disappointed that it's gone.

liondillam
Newbie
Please bring back the inbox/messaging song sharing feature. It was probably the best part about spotify. Very disappointed that it's gone.
2018-01-13 4:53:24 AM
367 Views
0 replies
2 likes

367 Views
0 replies
2 likes

Media Controls

Is there a fix to use the Play/Pause, Next, or Previous controls on my keyboard yet?

wadewhitten92
Newbie
Is there a fix to use the Play/Pause, Next, or Previous controls on my keyboard yet?
2018-01-13 1:41:20 AM
311 Views
0 replies
1 likes

311 Views
0 replies
1 likes

Blank White Screen

I was having trouble loading the web player, so I cleared all spotify cookies. When trying to revisit spotify, I got a screen that looks like this: I made special allowances for [*.]spotify.com in the cookies and the Unsandboxed Plugins section in th...

hellocommunity1
Newbie
I was having trouble loading the web player, so I cleared all spotify cookies. When trying to revisit spotify, I got a screen that looks like this: I made special allowances for [*.]s...
2018-01-12 12:47:30 AM
1105 Views
0 replies
1 likes

1105 Views
0 replies
1 likes

Can't ReInstall Spotify Windows 10

I'm so frustrated... I was listening to a podcast earlier today, and it kept stopping. At the top i would get the blue bar that said, "Cannot play this song". EVERY time I tried to restart spotify, and play the podcast again like I always do, except ...

AshND
Newbie
I'm so frustrated... I was listening to a podcast earlier today, and it kept stopping. At the top i would get the blue bar that said, "Cannot play this song". EVERY time I tried to restart spotify, a...
2018-01-12 11:23:02 PM
388 Views
0 replies
0 likes

388 Views
0 replies
0 likes

Lot of disappearing songs in library

Hello,I had recently recently issues with disapearing playlists (that I recovered from the website a few times) and I suspected someone using unwillingly my spotify account so I disconnected from everywhere and change my facebook logging infos.but no...

Othli
Casual Listener
Hello, I had recently recently issues with disapearing playlists (that I recovered from the website a few times) and I suspected someone using unwillingly my spotify account so I disconnected from e...
2017-09-02 7:04:43 PM
2018-01-12 8:52:26 PM
xcassie_king
Newbie
326 Views
1 replies
1 likes
Windows

326 Views
1 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts