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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154675 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147619 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11463 Views

1 replies

6 likes

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Can't launch/install Spotify from Windows Store *fixed*

EDIT: After a few restarts this problem has been fixed, the app does launch. (I can't seem to be able to delete the post, however...) ----------------------------------------------------------------------------------------------------- I was using my...

Casual Listener

EDIT: After a few restarts this problem has been fixed, the app does launch. (I can't seem to be able to delete the post, however...)   --------------------------------------------------------...

guisiciliano

Casual Listener

3529 Views

1 replies

1 likes

not installing
not launching
Windows Store
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trying to add a family member ,

hi , the premium for family section is blank and i cant add my mom to my family account, dad is already linked but cant see him either ??? using windows to register but normally all apple devices

Newbie

hi ,   the premium for family section is blank and i cant add my mom to my family account, dad is already linked but cant see him either ???   using windows to register but normally all...

398 Views

0 replies

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Spotify Causes my Windows 10 64-bit System to Freeze

System just becomes unresponsive at random times while Spotify is open that I have to restart the laptop using the hardware button (can't even Ctrl-Alt-Del). Spotify also has a habit of deleting the songs I've saved in my hard drive at random ocassio...

Casual Listener

System just becomes unresponsive at random times while Spotify is open that I have to restart the laptop using the hardware button (can't even Ctrl-Alt-Del). Spotify also has a habit of deleting...

taclobanon2017

Casual Listener

1691 Views

3 replies

5 likes

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One Big Playlist

Is it possible to play (random or otherwise) all the tracks I have saved in all my playlists as though it is one big playlist like a huge random jukebox?

Casual Listener

Is it possible to play (random or otherwise) all the tracks I have saved in all my playlists as though it is one big playlist like a huge random jukebox?

439 Views

0 replies

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Cannot submit a post to Playlist Exchange with linked playlist

As the subject line suggests, I cannot submit a post to Playlist Exchange with linked playlist. When I click "start a topic" and type in subject, message and link to playlist, and then click the I'm not a robot thing...I do not get a "post" button. W...

Casual Listener

As the subject line suggests, I cannot submit a post to Playlist Exchange with linked playlist.  When I click "start a topic" and type in subject, message and link to playlist, and then click th...

391 Views

0 replies

0 likes

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I think my account was hacked!! Help ME

Hi there, I thhink my account is being used by somebody else I don't know. Recently my spotify on phone and laptop has been acting up. It does things such as:Skips the song randomlyPlays a different song (Toys by Mahmood Khan or something else that i...

Casual Listener

Hi there, I thhink my account is being used by somebody else I don't know. Recently my spotify on phone and laptop has been acting up. It does things such as: Skips the song randomly Plays a differ...

Sebasty

Community Legend

736 Views

3 replies

0 likes

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Poor sound quality (washed out)

Good afternoon! Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- plenty of bass but treble and vocals are quiet and tinny. I ...

Newbie

Good afternoon!   Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- ...

DrJube

Visitor

9241 Views

2 replies

0 likes

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Is it legal to download music covers?

Hallo. I see many people which downloading covers from spotify, but is this legal?

Casual Listener

Hallo.   I see many people which downloading covers from spotify, but is this legal?

Sebasty

Community Legend

9147 Views

3 replies

0 likes

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Uninstall bugged on Windows 10 and musics without the art

I tried to reinstall deleting the Spotify folder but didn't solved. Neither restarting the computer.

Visitor

I tried to reinstall deleting the Spotify folder but didn't solved. Neither restarting the computer.

user-removed

Not applicable

425 Views

1 replies

0 likes

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Stops when switching from local file to streaming file

Hey everyone !I have this weird bug, which doesn't happen every time but very often :When Spotify is reading a playlist where I have a mix of local files and "normal" streaming files, it stops when switching from a local file to a streaming file, or ...

Roadie

Hey everyone ! I have this weird bug, which doesn't happen every time but very often : When Spotify is reading a playlist where I have a mix of local files and "normal" streaming files, it stops wh...

384 Views

0 replies

0 likes

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our country does not match the one set in your profile.

I have some problem on logining window spotify software. It says "Your country does not match the one set in your profile. To contuine to use UPDATE YOUR PROFILE or UPGRADE YOUR SPOTIFY ACCOUNT." , well i live in Taiwan but i use VPN to set my countr...

Newbie

I have some problem on logining window spotify software. It says "Your country does not match the one set in your profile. To contuine to use UPDATE YOUR PROFILE or UPGRADE YOUR SPOTIFY ACCOUNT." , w...

497 Views

0 replies

0 likes

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Trying to remove Spotify.

I tried deleting it and IT IS STILL THERE. I mean, everytime I open my Windows it just shows up on start up. I don't want Spotify on my Windows 10. I tried the Control Panel trick and it didn't work because I had it deleted normally with the Right Cl...

Newbie

I tried deleting it and IT IS STILL THERE. I mean, everytime I open my Windows it just shows up on start up. I don't want Spotify on my Windows 10. I tried the Control Panel trick and it didn't work ...

Luke

Spotify Star

654 Views

1 replies

0 likes

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Local File Title Autocorrect

Hi,I've been adding some local files that aren't on spotify into my spotify playlist but when I do, it autocorrects to a different song by the same artist.I was adding a song called "Angel" (one that isn't on spotify) and it autocorrected the title t...

Casual Listener

Hi, I've been adding some local files that aren't on spotify into my spotify playlist but when I do, it autocorrects to a different song by the same artist. I was adding a song called "Angel" (one ...

451 Views

0 replies

1 likes

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spotify app on roku

I notice the spotify app is no longer available on I just suscribe for spotify music. So in the furture will the app be available again on roku.

Newbie

I notice the spotify app is no longer available on I just suscribe for spotify music. So in the furture will the app be available again on roku.

416 Views

0 replies

3 likes

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Cortana Skills for Harmon Kardon Invoke

Hi,I'm glad that Cortana integrates with Spotify, but I am having some trouble using it on my Harmon Kardon Invoke. If I say "Hey Cortana, play _________ the album by_________(artist)," then of course it usually plays the album....but....I can't use ...

Regular

Hi, I'm glad that Cortana integrates with Spotify, but I am having some trouble using it on my Harmon Kardon Invoke.   If I say "Hey Cortana, play _________ the album by_________(artist)," th...

RHLondon

Casual Listener

1250 Views

2 replies

0 likes

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similar playlist

Is there a way on the web player to see the "more like" option of playlists previously played?

Newbie

Is there a way on the web player to see the "more like" option of playlists previously played?

381 Views

0 replies

1 likes

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Spotify Freezes on Windows 7, uninstalling and ending it in task manager does not work.

Every time I try to open Spotify it opens and closes a few times and then completely lags the **bleep** out of my PC. I have uninstalled it throught deleting the App data (since it wouldn't uninstall by itself) but to no avail. At least I know now th...

Newbie

Every time I try to open Spotify it opens and closes a few times and then completely lags the **bleep** out of my PC. I have uninstalled it throught deleting the App data (since it wouldn't uninstall...

430 Views

0 replies

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Combining a "starred" list with my saved songs

Just doing a bit of housework... Can I add my "starred" song list to my saved songs and just get a single list? How's it done?

Regular

Just doing a bit of housework...  Can I add my "starred" song list to my saved songs and just get a single list?  How's it done?

338 Views

0 replies

0 likes

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Laptop freezes (Win10) every time I start & close Spotify

Hello, I have this problem with Spotify. As much as I love it, and stopped using my regular player cause of Spotify I'm recently experiencing a problem with starting Spotify and closing. I used program before but I switched to the one you can get fro...

Casual Listener

Hello, I have this problem with Spotify. As much as I love it, and stopped using my regular player cause of Spotify I'm recently experiencing a problem with starting Spotify and closing. I used progr...

618 Views

0 replies

0 likes

freeze
PC
Windows 10
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No music plays

I just installed spotify again after a few years of not using it. I've tried to play tracks on the web player and desktop app but get nothing.The play button changes to pause but the track doesn't play and it quickly skips to the next track over and ...

Newbie

I just installed spotify again after a few years of not using it. I've tried to play tracks on the web player and desktop app but get nothing. The play button changes to pause but the track doesn't ...

Nerano

Newbie

416 Views

1 replies

0 likes

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  • 0 likes