Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12278 Views

105 replies

47 likes

  • 12278 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1479 Views

15 replies

2 likes

Possible Bug
  • 1479 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3772 Views

40 replies

2 likes

  • 3772 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9168 Views

0 replies

4 likes

  • 9168 Views
  • 0 replies
  • 4 likes

Single home computer with family accounts

Hello, I have a home computer that acts as a spotify server that I can control and play music through. It is windows 10 and I have spotify always running on it. I am logged in with my account and it works great. The problem is that my wife cannot see...

Newbie

Hello,   I have a home computer that acts as a spotify server that I can control and play music through. It is windows 10 and I have spotify always running on it. I am logged in with my accoun...

SGarofalo808

Casual Listener

641 Views

1 replies

2 likes

Windows
  • 641 Views
  • 1 replies
  • 2 likes

Superuser Contribution LOCAL FILES NOT SYNCING TO IPHONE 7

Hi,So for the last few weeks I was able to synch my local files (held in iTunes folder) from my computer to my phone with problem - I could add them to a playlist and they would play fine on both devices. Tried to add a couple of tracks yesterday and...

Casual Listener

Hi, So for the last few weeks I was able to synch my local files (held in iTunes folder) from my computer to my phone with problem - I could add them to a playlist and they would play fine on both d...

Leonardo

Roadie

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Install Spotify APP on desktop?

Hi, I can't install the Spotify App on my desktop at work, I'm on Windows 10. Please see attached pic, I get this error message everytime. I've un-installed the app, and cleared internet history and cookies, restarted computer several times etc. On a...

Newbie

Hi,   I can't install the Spotify App on my desktop at work, I'm on Windows 10. Please see attached pic, I get this error message everytime. I've un-installed the app, and cleared interne...

Leonardo

Roadie

4316 Views

1 replies

0 likes

  • 4316 Views
  • 1 replies
  • 0 likes

How can i do play/stop in game with hotkey ?

I don't have keyboard with media keys... Just i have Next,Previous,Volume Up And Volume Down Keys on my keyboard... So how can i start/stop my songs in game ? i don't like AHK... Dont tell me plz

Newbie

I don't have keyboard with media keys... Just i have Next,Previous,Volume Up And Volume Down Keys on my keyboard... So how can i start/stop my songs in game ? i don't like AHK... Dont tell me plz 🙂

Dubbels

Music Fan

2813 Views

1 replies

0 likes

  • 2813 Views
  • 1 replies
  • 0 likes

Songs in playlist not appearing in queue (Spotify free)

I recently saved an album to my library and added it to a playlist. However, no matter how many times I reshuffle the playlist none of the songs appear in the queue. The playlist is on the long side (~480 songs) but the album makes up 6% of all the s...

Newbie

I recently saved an album to my library and added it to a playlist. However, no matter how many times I reshuffle the playlist none of the songs appear in the queue. The playlist is on the long side ...

623 Views

0 replies

1 likes

  • 623 Views
  • 0 replies
  • 1 likes

Unable to subscribe using PayPal

Hello, I am trying to subscribe to the 60-days valentine's promotion using my PayPal but it is not going through. I believe this has to do with the country settings but i am unable to change the country in my Spotify account. I cannot select my count...

Newbie

Hello,   I am trying to subscribe to the 60-days valentine's promotion using my PayPal but it is not going through. I believe this has to do with the country settings but i am unable to change...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Local Files Not Allowing Me to Play Music on Spotify?

So it seems as though its a well known fact that you can't unlink or stop spotify from finding local files (unticking those checkboxes in preferences does nothing), but for the longest time I have noticed that when I want to play a song (recent examp...

Casual Listener

So it seems as though its a well known fact that you can't unlink or stop spotify from finding local files (unticking those checkboxes in preferences does nothing), but for the longest time I have no...

FriendlyHenry

Newbie

753 Views

2 replies

0 likes

  • 753 Views
  • 2 replies
  • 0 likes

Can't Find Crossfade!

When I access the Spotify Web Player via Replay Music on my desktop pc, I can not find the option for "Crossfade". I open the Spotify Web Player, and there is no "V" to be found even though Spotify says it is in the top-right hand corner - as shown i...

Casual Listener

  When I access the Spotify  Web Player via Replay Music on my desktop pc, I  can not find the option for "Crossfade".  I open the Spotify Web Player, and there is no "V" to...

Sqygle

Casual Listener

6902 Views

4 replies

0 likes

  • 6902 Views
  • 4 replies
  • 0 likes

[Desktop][Other] Web Player not working

I logged onto my laptop today and once I got to the Web Player, all it would show is a white screen. I've never had any problems with the Web Player so I logged out of my laptop seeing if that would work. I go back to the Web Player to see the same p...

Casual Listener

I logged onto my laptop today and once I got to the Web Player, all it would show is a white screen. I've never had any problems with the Web Player so I logged out of my laptop seeing if that would ...

Tyler_Jordan_8

Casual Listener

559 Views

1 replies

1 likes

Desktop
Other
  • 559 Views
  • 1 replies
  • 1 likes

Windowed Fullscreen on Secondary Monitor not shown Correctly

Hey at all,when Spotify is shown on my Laptop Monitor as secondary Monitor, the Right Side is not shown. You can click on the Links, so it is just an aesthetical Problem but it bothers me in some way. I do not know if it is an issue but I have the Ta...

Newbie

Hey at all, when Spotify is shown on my Laptop Monitor as secondary Monitor, the Right Side is not shown. You can click on the Links, so it is just an aesthetical Problem but it bothers me in some w...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Spotify Web Player

I cant play my songs on Spotify Web Player. When I click on play button, it doesnt play like it used to be. I have checked with my IT administrator to check whether this websie is blocked, after checking with them i was told it not blocked. Can anyon...

Casual Listener

I cant play my songs on Spotify Web Player. When I click on play button, it doesnt play like it used to be.   I have checked with my IT administrator to check whether this websie is blocked, a...

Sebasty

Community Legend

1537 Views

1 replies

0 likes

  • 1537 Views
  • 1 replies
  • 0 likes

Why can't I connect to bose speaker from laptop unless connected on another device

I have a lenovo windows laptop, I have spotify premium but cant seem to connect to speaker direct from my laptop unless I am connected already on another device. Any suggestions?

Newbie

I have a lenovo windows laptop, I have spotify premium but cant seem to connect to speaker direct from my laptop unless I am connected already on another device.  Any suggestions?

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Solved!! Problem with log in by Facebook

I formated my pc 3 days ago, and when i installed spotify i can't log in by Fb. Before there aren't any problems. I can't do that on website too. Screenshot is in polish language: "Login error. There was an error logging in to the application. Try la...

Casual Listener

I formated my pc 3 days ago, and when i installed spotify i can't log in by Fb. Before there aren't any problems. I can't do that on website too. Screenshot is in polish language: "Login error. There...

hans-jürgen

Roadie

877 Views

1 replies

1 likes

  • 877 Views
  • 1 replies
  • 1 likes

Advertising stops music from playing..

Hello Spotify help, When advertising coming sometimes it stucks and is not loading or playing the avdertisement so my spotify software stucks forever (not continue playing music) until i have to restart the software. Please help me, how to fix it? Do...

Newbie

Hello Spotify help,   When advertising coming sometimes it stucks and is not loading or playing the avdertisement so my spotify software stucks forever (not continue playing music) until i hav...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Can't log into the spotify app via facebook!

I've been trying to log into the spotify app (I have windows 10) but everytime I do, I receive these following errors. I have no problem logging into the the browser or mobile version, but even after uninstalling and reininstalling the app, it doesn'...

Casual Listener

I've been trying to log into the spotify app (I have windows 10) but everytime I do, I receive these following errors. I have no problem logging into the the browser or mobile version, but even after...

CharW

Casual Listener

1474 Views

3 replies

1 likes

  • 1474 Views
  • 3 replies
  • 1 likes

Aesthetic detail on split screen

Hi, Nothing too big but the Spotify windows app has a gap when you put it in split screen mode with any other app. Would be nice if the app would take the whole available space. As you can see on this screenshot, there is a gap between spotify and ch...

Casual Listener

Hi,   Nothing too big but the Spotify windows app has a gap when you put it in split screen mode with any other app. Would be nice if the app would take the whole available space.   As ...

1543 Views

0 replies

0 likes

UI
  • 1543 Views
  • 0 replies
  • 0 likes

Last.fm scrobbling skips some songs

This just started happening recently, but every 10 or so songs the song just doesn't scrobble and I can't seem to figure out any reason for it. Anyone else have this problem?

Regular

This just started happening recently, but every 10 or so songs the song just doesn't scrobble and I can't seem to figure out any reason for it. Anyone else have this problem?

917 Views

0 replies

6 likes

  • 917 Views
  • 0 replies
  • 6 likes

Combined Search / Advanced Search broken

What happened to combined searches / Advanced Search ?Once upon a time Spotify provided nice search features:https://web.archive.org/web/20120704131650/http://www.spotify.com/us/about/features/advanced-search-syntax/Background: I recently updated to ...

Gig Goer

What happened to combined searches / Advanced Search ? Once upon a time Spotify provided nice search features: https://web.archive.org/web/20120704131650/http://www.spotify.com/us/about/feature...

761 Views

0 replies

3 likes

  • 761 Views
  • 0 replies
  • 3 likes

Superuser Contribution How to get rid of foreign language songs in my discovery weekly?

I have been getting 5-10 songs in languages I don't understand for the last couple of months in my discover weekly. I listen to Russian and English songs but these songs are in some weird languages that I don't recognize. How do I get rid of them?

Regular

I have been getting 5-10 songs in languages I don't understand for the last couple of months in my discover weekly. I listen to Russian and English songs but these songs are in some weird languages t...

jhk9

Newbie

37021 Views

11 replies

52 likes

Windows
  • 37021 Views
  • 11 replies
  • 52 likes

Lost Spotify Playlists (I didn't delete them either)

Hi!So my issue is that I had to sign out of all my accounts due to a bug and my father who had Spotify Premium via Premium Family ended up losing all his playlists. I've tried sending him another invite to see if we had the wrong account, however not...

Casual Listener

Hi! So my issue is that I had to sign out of all my accounts due to a bug and my father who had Spotify Premium via Premium Family ended up losing all his playlists. I've tried sending him another i...

the_cp

Regular

1159 Views

3 replies

0 likes

  • 1159 Views
  • 3 replies
  • 0 likes