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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

157006 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154764 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11548 Views

1 replies

6 likes

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not all playlists will appear upon startup

When I start spotify on my computer, not all of my playlists will be available to add songs to. They're all visible to scroll through on the left and I can listen to them, but if I right click a song to add it to a playlist, only a select few will be...

Casual Listener

When I start spotify on my computer, not all of my playlists will be available to add songs to. They're all visible to scroll through on the left and I can listen to them, but if I right click a song...

MauriceMV

Spotify Star

681 Views

5 replies

1 likes

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Windows 10 and Google Home Mini - can only one play at a time?

So I have a Google Home Mini device connected to my Spotify Account. The speaker is in the kitchen and my PC is in my home office. My wife would start a playlist (from my account) using the speaker, but if I was listening to music on my PC, it would ...

Casual Listener

So I have a Google Home Mini device connected to my Spotify Account.  The speaker is in the kitchen and my PC is in my home office.  My wife would start a playlist (from my account) us...

IguanaSetup

Community Legend

3831 Views

3 replies

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Playlist Help

How do I keep songs strictly in a playlist, but not have them play in my library?

Newbie

How do I keep songs strictly in a playlist, but not have them play in my library?

274 Views

0 replies

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Custom Playlist Images not updating publicly

Hey spotify freinds: I couldn't find any submitted questions on this topic: I recently changed the playlist image for one of my playlists. I see the new image when I perform a search, but when another person (not me) searches for my playlist, the "ol...

Visitor

Hey spotify freinds:   I couldn't find any submitted questions on this topic:    I recently changed the playlist image for one of my playlists.  I see the new image when I per...

Charliebaf704

Newbie

1749 Views

4 replies

0 likes

Windows
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Music i have plays on my phone app but not on the desktop

ok basically i have listen to a song on my phone but when i want to listen to it on my computer it says its not available, why is that?

Newbie

ok basically i have listen to a song on my phone but when i want to listen to it on my computer it says its not available, why is that?

ohyeahtakethat

Casual Listener

312 Views

1 replies

0 likes

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Cache gets random deleted

Again Spotify just changed the Cache Folder to C:\ which by the way is a joke, its 2018 noone uses C:\ on a win-pc as data store....As soon as i change the folder to my old one with more than 20GB data Spotify just deletes my whole cache and doesn't ...

Music Fan

Again Spotify just changed the Cache Folder to C:\ which by the way is a joke, its 2018 noone uses C:\ on a win-pc as data store.... As soon as i change the folder to my old one with more than 20GB ...

326 Views

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Local files play but artist and album are greyed out

last week I was working on my local files area. Each song I would click on Album and choose the song and add it to Songs in my Library. (I did this so when I didn't have my external drive plugged in I would have the song still available in Songs in m...

Casual Listener

last week I was working on my local files area. Each song I would click on Album and choose the song and add it to Songs in my Library. (I did this so when I didn't have my external drive plugged in ...

679 Views

0 replies

7 likes

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Why isn't there an option to delete the 'now playing' song?

Just wondering why they forgot to add the option 'remove from playlist' when you right click on a song currently playing (from a playlist you creted)? Makes no sense. Instead you have to search that song in your playlist and delete it from there.

Casual Listener

Just wondering why they forgot to add the option 'remove from playlist' when you right click on a song currently playing (from a playlist you creted)? Makes no sense. Instead you have to search that ...

MauriceMV

Spotify Star

538 Views

1 replies

0 likes

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Songs on playlist removed (desktop) but still view-able on Mobile App, but with songs greyed out

My playlist is suddenly empty on the desktop app but not empty (all there) on my phone, but there are some songs greyed out. I can play these songs separately if I search for them. Also there are a lot more than 14 songs on my playlist. Please tell m...

Casual Listener

My playlist is suddenly empty on the desktop app but not empty (all there) on my phone, but there are some songs greyed out. I can play these songs separately if I search for them. Also there are a l...

limshengren

Casual Listener

669 Views

3 replies

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Solved!! Windows 10, Spotify freezes PC randomly after Creators Update

After I updated to the latest version of Windows 10, namely the creators update, the spotify desktop app completely freezes my PC while playing music (seemigly at random). It makes weird static noises and then everything freezes and I have to hit the...

Casual Listener

After I updated to the latest version of Windows 10, namely the creators update, the spotify desktop app completely freezes my PC while playing music (seemigly at random). It makes weird static noise...

iaravps

Newbie

86405 Views

88 replies

12 likes

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I have lost audio output to my speakers and headphones although I can ouput to external devices.

I can output to my speakers and headphones from Windows media player so it seems its just a problem with Spotify.Any body have any suggestions?

Visitor

I can output to my speakers and headphones from Windows media player so it seems its just a problem with Spotify. Any body have any suggestions?

Sebasty

Community Legend

543 Views

1 replies

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No Music?

I go to play one of my playlist off of my laptop but when it starts it, all it does is go through play the song for less then a sec (minus the sound) and then skip to the next until it reaches the end of the playlist and then it stops

Visitor

I go to play one of my playlist off of my laptop but when it starts it, all it does is go through play the song for less then a sec (minus the sound) and then skip to the next until it reaches the en...

monkwindu

Newbie

349 Views

1 replies

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Tracking Listening History - Alternative to My Collection

Hi, I'm aware that there is a 10,000 track limit in collection, and up-til-now I've been adding the first track of each album i've listened to and liked and as way of keeping track of what albums I've listened to. I'm aware this is a limit set to kee...

Music Fan

Hi,    I'm aware that there is a 10,000 track limit in collection, and up-til-now I've been adding the first track of each album i've listened to and liked and as way of keeping trac...

651 Views

0 replies

0 likes

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Spotify taking a long time to respond/pause/play music

After running Spotify for 30+ minutes, I will run into an issue where when I try to pause (or play) music, there will be anywhere from a 15-second to a 5-minute delay before Spotify will respond. The delay usually gets worse the longer I have Spotify...

Casual Listener

After running Spotify for 30+ minutes, I will run into an issue where when I try to pause (or play) music, there will be anywhere from a 15-second to a 5-minute delay before Spotify will respond. The...

12D3

Regular

1925 Views

1 replies

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Printing my playlist. How do i do that?

who can tell me if [and how] printing my playlist is a possibility?

Newbie

who can tell me if [and how] printing my playlist is a possibility?

William_Hinman

Newbie

20502 Views

2 replies

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My "don't play this song" button is not working for my daily mix.

I have hit "don't play this song" on the same song 3 times. How did it not get removed? I know many of the uses for spotify and have used the daily mix for around 6 months or so and today, certain songs I have already removed with the don't play butt...

Newbie

I have hit "don't play this song" on the same song 3 times. How did it not get removed? I know many of the uses for spotify and have used the daily mix for around 6 months or so and today, certain so...

PinkCheetah1

Newbie

1174 Views

1 replies

0 likes

Windows
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Solved!! Making Spotify Default music player in windows 10

Is there ever going to be a way to have all my music open in spotify by default?Windows 10, music player, default player

Newbie

Is there ever going to be a way to have all my music open in spotify by default?Windows 10, music player, default player

Malakakw

Newbie

99729 Views

6 replies

12 likes

Windows
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Playing a song

I'm having trouble playing a song from my library on my desktop. All my songs r all in white but the song that i want to play is not but it's in library. I've been trying for weeks to get the song back but i can't seem to get it. How can i get the so...

Casual Listener

I'm having trouble playing a song from my library on my desktop. All my songs r all in white but the song that i want to play is not but it's in library. I've been trying for weeks to get the song ba...

Sebasty

Community Legend

591 Views

3 replies

0 likes

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Local Files

I'm new to Spotify and I'm trying to load Local Files but I'm seeing less than half the number of songs in my files. I've gone to settings >Local Files >Show songs from >and clicked both Downloadand and Music Library. I've also tried Add Source from ...

Casual Listener

I'm new to Spotify and I'm trying to load Local Files but I'm seeing less than half the number of songs in my files. I've gone to settings >Local Files >Show songs from >and clicked both Dow...

406 Views

0 replies

0 likes

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