Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
LukaMatsunoki
Visitor
43820 Views
76 replies
26 likes

43820 Views
76 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
cour10e22
Regular
71234 Views
268 replies
21 likes

71234 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5012 Views
1 replies
6 likes

5012 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145032 Views
0 replies
26 likes
Mac
Windows

145032 Views
0 replies
26 likes

Solved!! Can't play current track?

Keep getting 'Can't play current track' message randomly when I am listening to music. Stops my playlists dead (as in does not skip to the next tune) and also someitmes tunes that dont work one minute work the next. Becoming very frustrating, don't u...

teknotel
Casual Listener
Keep getting 'Can't play current track' message randomly when I am listening to music. Stops my playlists dead (as in does not skip to the next tune) and also someitmes tunes that dont work one minut...
2012-02-27 6:11:08 PM
2018-01-09 6:41:05 PM
ijenkins-ca
Newbie
241868 Views
221 replies
24 likes

241868 Views
221 replies
24 likes

Restore the "Your Top Songs 2015" playlist

Hi, I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I recall correctly it was also before this account was changed ...

channesw
Casual Listener
Hi, I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I r...
2018-01-09 11:02:34 AM
2018-01-09 5:57:54 PM
Bethany_Dawn
Community Legend
7790 Views
1 replies
1 likes

7790 Views
1 replies
1 likes

How to add song to playlist?

When I go to a song, the three little dots produce eight options, such as 'make secret' or 'share.' But I don't get 'add to playlist' I have watched the instructional videos. In those, clicking on the three dots produces 'add to playlist,' but I am n...

TWL1
Newbie
When I go to a song, the three little dots produce eight options, such as 'make secret' or 'share.' But I don't get 'add to playlist' I have watched the instructional videos. In those, clicking on th...
2018-01-08 9:16:21 PM
2018-01-09 1:21:38 PM
Sebasty
Community Legend
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

Spotify sound won't play through headset

I've recently got a USB powered Razer headset for Christmas. It's been working perfectly fine for the past few weeks and I've used Spotify often with these. Now all of a sudden, Spotify won't play anything through the headset. It does work with my sp...

user-removed
Visitor
I've recently got a USB powered Razer headset for Christmas. It's been working perfectly fine for the past few weeks and I've used Spotify often with these. Now all of a sudden, Spotify won't pl...
2017-01-15 8:06:44 AM
2018-01-09 12:20:23 PM
4ctionRadar
Newbie
6320 Views
2 replies
0 likes
Windows

6320 Views
2 replies
0 likes

Fonts does not scale properly on high resolution screens

Hi,Some time ago, when high resolution desktop screens (like 4k) were still relativly new, Spotify had some problems with the fonts in the Windows desktop version leading to pixly and ugly user experience. This issue was solved, and has been solved f...

hagman22
Regular
Hi, Some time ago, when high resolution desktop screens (like 4k) were still relativly new, Spotify had some problems with the fonts in the Windows desktop version leading to pixly a...
2018-01-08 11:49:14 AM
2018-01-09 10:19:51 AM
hagman22
Regular
1817 Views
1 replies
0 likes
4
font
no true type
ugly

1817 Views
1 replies
0 likes

System tray icon issue

My spotify when closed isnt showing a system tray icon even though its still playing and option is checked. is there an update today fix?

afterlife
Newbie
My spotify when closed isnt showing a system tray icon even though its still playing and option is checked. is there an update today fix?
2018-01-09 7:58:49 AM
374 Views
0 replies
0 likes

374 Views
0 replies
0 likes

How do you import Groove music into Spotify

Microsoft has discontinued their Groove service and recommended I use Spotify. How do you import the music to the application

chuckgar3
Newbie
Microsoft has discontinued their Groove service and recommended I use Spotify. How do you import the music to the application
2018-01-08 6:31:29 PM
2018-01-09 5:51:29 AM
hans-jürgen
Roadie
4805 Views
1 replies
0 likes

4805 Views
1 replies
0 likes

Spotify desktop for Windows will not recognize my Samsung TV

I've seen this posted in other threads but not in a recent one so I'm starting this topic anew: Spotify desktop for Windows 10 has stopped recognizing my Samsung TV UHDTV MU8000. It has been working fine since I got my new laptop two months ago. Now,...

TommasoRazzo
Newbie
I've seen this posted in other threads but not in a recent one so I'm starting this topic anew: Spotify desktop for Windows 10 has stopped recognizing my Samsung TV UHDTV MU8000. It has been...
2018-01-09 3:54:54 AM
307 Views
0 replies
0 likes

307 Views
0 replies
0 likes

Solved!! Spotify skips tracks immediately, won't play any tracks PC VOIP

Hi, I'm playing spotify on my desktop, not sure if it's related to just switching to a VOIP service where the ethernet cable now goes in and out of the phone to the PC, where it went directly to the PC before, but when I click on a track it starts pl...

dgaus
Newbie
Hi, I'm playing spotify on my desktop, not sure if it's related to just switching to a VOIP service where the ethernet cable now goes in and out of the phone to the PC, where it went directly to the ...
2015-08-26 8:42:32 PM
2018-01-09 2:54:53 AM
nepajohnny
Newbie
141112 Views
42 replies
10 likes
Windows

141112 Views
42 replies
10 likes

Solved!! Spotify cannot find api-ms-win-core-processthreads-l1-1-2.dll problem

Spotify does not open and gives water problems : Spotify cannot find api-ms-win-core-processthreads-l1-1-2.dll . Please re- install this application . Still this error is coming when I tried to delete .

Yigi555
Newbie
Spotify does not open and gives water problems : Spotify cannot find api-ms-win-core-processthreads-l1-1-2.dll . Please re- install this application . Still this error is coming when I trie...
2017-12-03 9:21:37 AM
2018-01-08 12:31:35 AM
primebishop
Newbie
22542 Views
32 replies
1 likes

22542 Views
32 replies
1 likes

Cant sign in to windows desktop app

signed up to spotify 3 weeks ago. im unable to access the app on my pc. i put my username and email in and then it just sits there and nothing happens. any help would be appreciated.

Eig8hty
Newbie
signed up to spotify 3 weeks ago. im unable to access the app on my pc. i put my username and email in and then it just sits there and nothing happens. any help would be apprecia...
2018-01-08 11:04:48 PM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

I can't find my saved songs

Hi,I have saved a bunch of songs and albums, but now when I go to my "Songs" or "Albums" page they do not show up there. If I go to one of my playlists or an artist profile, songs that I have saved still show the checkmark, but then they aren't there...

MusicalAesthete
Casual Listener
Hi, I have saved a bunch of songs and albums, but now when I go to my "Songs" or "Albums" page they do not show up there. If I go to one of my playlists or an artist profile, songs that I have saved...
2018-01-08 9:54:54 PM
2018-01-08 10:05:58 PM
MusicalAesthete
Casual Listener
1819 Views
2 replies
0 likes

1819 Views
2 replies
0 likes

can't rearrange tracks on a playlist

i'm able to rearrange all of my other playlists, and everything else works fine, it's just this one playlist i'm not able to alter.

lolarosales
Casual Listener
i'm able to rearrange all of my other playlists, and everything else works fine, it's just this one playlist i'm not able to alter.
2018-01-07 10:23:14 PM
2018-01-08 10:00:08 PM
lolarosales
Casual Listener
2098 Views
2 replies
1 likes

2098 Views
2 replies
1 likes

I Can't See All of My Playlists???

So, I have a lot of playlists. At least 20. And recently, whenever I try to add a song to a playlist, I can only ever see the first few playlists I have. As you can see, "Sunday Morning" is the last playlist that shows up in the menu, but it isn't th...

secretbanch
Casual Listener
So, I have a lot of playlists. At least 20. And recently, whenever I try to add a song to a playlist, I can only ever see the first few playlists I have. As you can see, "Sunday Morning" is the last ...
2018-01-08 5:23:14 PM
2018-01-08 8:45:44 PM
Nico
Community Legend
4972 Views
1 replies
0 likes

4972 Views
1 replies
0 likes

Solved!! Spotify on laptop claims NO song is available. Works fine on other devices on same wifi.

I have a laptop with win10, legal and updated version.My spotify premium started claiming that any song "is not available. If you have the file on your computer you can upload it."It just jumps to next song and the next and the next....with the same ...

rikkenstorp
Casual Listener
I have a laptop with win10, legal and updated version. My spotify premium started claiming that any song "is not available. If you have the file on your computer you can upload it." It just jumps t...
2018-01-07 11:14:03 PM
2018-01-08 8:28:48 PM
rikkenstorp
Casual Listener
565 Views
3 replies
0 likes

565 Views
3 replies
0 likes

Spotify never stops playing

I would like to have spotify stop playing music after my the album I selected is over. Instead it starts with the same playlist again, only repeats the last song, continues with an album I had as a playlist last week or fills the playlist with random...

Elfishi
Casual Listener
I would like to have spotify stop playing music after my the album I selected is over. Instead it starts with the same playlist again, only repeats the last song, continues with an alb...
2018-01-08 7:45:56 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Pumping Desktop Player (Win)

We adressed an issue with the Windows player: Audio is "pumping" - like a misconfigured limiter or compressor in a professional environment does. any idea, how to solve this?we are using the latest version of the win software.

alexis_
Casual Listener
We adressed an issue with the Windows player: Audio is "pumping" - like a misconfigured limiter or compressor in a professional environment does. any idea, how to solve this? we are using...
2018-01-06 9:40:56 PM
2018-01-08 6:32:28 PM
alexis_
Casual Listener
325 Views
2 replies
0 likes

325 Views
2 replies
0 likes

Offline Withdrawn, Premium, 1 Device (PC)

Only have 1 device (pc), downloaded about 700 songs that we've been listening offline. But this morning we got a msg saying that our "offline was withdrawn". We're signed up with the Premium service.What can we do to get our offline service again? Wi...

hjeff71
Casual Listener
Only have 1 device (pc), downloaded about 700 songs that we've been listening offline. But this morning we got a msg saying that our "offline was withdrawn". We're signed up with the Premium service....
2018-01-08 4:47:15 PM
2018-01-08 5:11:53 PM
Nico
Community Legend
687 Views
3 replies
0 likes

687 Views
3 replies
0 likes

all songs option

All songs option available on Android app but not on squeezebox touch with spotty

jimbo2ko
Casual Listener
All songs option available on Android app but not on squeezebox touch with spotty
2018-01-08 4:42:23 PM
2018-01-08 4:55:42 PM
Nico
Community Legend
199 Views
1 replies
0 likes

199 Views
1 replies
0 likes

Windows Player Stuck offline

The latestest version just totally screwed my machine up. For some reason it would go offline after taking forever to load, and somehow would reset my connection to the internet on my machine. My remote desktop (work) would disconnect and then spotif...

steveOGallagher
Casual Listener
The latestest version just totally screwed my machine up. For some reason it would go offline after taking forever to load, and somehow would reset my connection to the internet on my machine. My rem...
2018-01-06 8:59:36 PM
2018-01-08 2:20:21 PM
steveOGallagher
Casual Listener
720 Views
4 replies
0 likes

720 Views
4 replies
0 likes

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