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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Qeltar

Casual Listener

14507 Views

111 replies

52 likes

  • 14507 Views
  • 111 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2103 Views

16 replies

3 likes

Possible Bug
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  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5130 Views

40 replies

2 likes

  • 5130 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9801 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Spotify no sound with razer kraken 7.1

Hello I can't hear spotify sound with my headphone and there is no post about it.Please help me ( I try to restart my pc I update everything , my headphone razer surround other... ) I'm in USB ( not in jack )

Newbie

Hello I can't hear spotify sound with my headphone and there is no post about it. Please help me ( I try to restart my pc I update everything , my headphone razer surround other... ) I'm in USB ( no...

Sebasty

Community Legend

3907 Views

1 replies

0 likes

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  • 1 replies
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Songs are not playing properly

So Im on my PC and for some reason the songs are playing af if their is a filter that turns the volume low and high really fast and i hear cracking, ive tried to restart my computer but no help, I also have premium, im not sure if thats the reason

Newbie

So Im on my PC and for some reason the songs are playing af if their is a filter that turns the volume low and high really fast and i hear cracking, ive tried to restart my computer but no help, I al...

Erkuspwn

Music Fan

676 Views

1 replies

0 likes

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  • 1 replies
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Can't Reinstall/Launch Spotify

I deleted Spotify a day ago, but now I can't seem to reinstall it. Whenever I try to launch the setup.exe, a prompt appears saying "A Windows Store installation of Spotify was found in your system. Please uninstall that version first, or update throu...

Newbie

I deleted Spotify a day ago, but now I can't seem to reinstall it.    Whenever I try to launch the setup.exe, a prompt appears saying "A Windows Store installation of Spotify was found in...

Erkuspwn

Music Fan

1051 Views

1 replies

0 likes

  • 1051 Views
  • 1 replies
  • 0 likes

Login Error: There is an error in logging you into this application. Please try again later.

Premium subscriberHave just written in another thing but can't find it again after I submitted it.I get this error when logging in with facebook, not a computer wizz so any help needs to be easy to understand.many thanks.Dean.

Newbie

Premium subscriber Have just written in another thing but can't find it again after I submitted it. I get this error when logging in with facebook, not a computer wizz so any help needs to be easy ...

Erkuspwn

Music Fan

1877 Views

1 replies

0 likes

  • 1877 Views
  • 1 replies
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Solved!! Spotify is not working at all

Description of the Problem - Hi! I’ve been using Spotify since the beginning of June, I believe, with no problem. But today, when I started to use Spotify, it wouldn’t work. I downloaded the recent update on 7/23/2012. I did do a search of the Window...

Casual Listener

Description of the Problem - Hi!  I’ve been using Spotify since the beginning of June, I believe, with no problem.  But today, when I started to use Spotify, it wouldn’t work.  I down...

mustangfoxbody5

Regular

163611 Views

47 replies

5 likes

  • 163611 Views
  • 47 replies
  • 5 likes

Spotify Connect Being Greedy With Two Computers

So this is a small annoyance, but I have two computers that I regularly listen to music to using Spotify on (home and work). Both have the full client installed. Spotify connect is nice because it keeps both synced to what I was listening to so when ...

Casual Listener

So this is a small annoyance, but I have two computers that I regularly listen to music to using Spotify on (home and work). Both have the full client installed. Spotify connect is nice because it ke...

phan_times

Community Legend

1045 Views

1 replies

0 likes

Connect
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  • 1 replies
  • 0 likes

Playlist won't disappear

So ages ago there was some Summer Hits UK playlist (I think) maintained by Spotify, I had it followed, they removed it, now it shows up in my sidebar as "Loading.... by Spotify". Unfollowing won't make it go away, clicking it opens a blank page. I kn...

Casual Listener

So ages ago there was some Summer Hits UK playlist (I think) maintained by Spotify, I had it followed, they removed it, now it shows up in my sidebar as "Loading.... by Spotify". Unfollowing won't ma...

686 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Solved!! Stops playing after 30 seconds...

Hi!Having huge issues with Spotify on the desktop.Every song stops playing after 30seconds... I have tried reinstalling, log in and out...NOTHING works!

Regular

Hi! Having huge issues with Spotify on the desktop. Every song stops playing after 30seconds...  I have tried reinstalling, log in and out... NOTHING works!

CryticalAce

Spotify Star

28889 Views

6 replies

4 likes

  • 28889 Views
  • 6 replies
  • 4 likes

Banner ads playing over music

When in Desktop mode, the rolling banner ads that have sound play over the music. I don't see any way to mute or alter the ads. Pretty much destroys the experience.

Newbie

When in Desktop mode, the rolling banner ads that have sound play over the music. I don't see any way to mute or alter the ads. Pretty much destroys the experience.

ECameo

Newbie

3466 Views

11 replies

7 likes

  • 3466 Views
  • 11 replies
  • 7 likes

Clicking on Album Art

I, at times, am able to click on the album art and it will direct me to the song in my playlist. This doesn't happen all the time, but when I click on a song right now it takes me to some random song in my playlist.

Newbie

I, at times, am able to click on the album art and it will direct me to the song in my playlist. This doesn't happen all the time, but when I click on a song right now it takes me to some random song...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Error Code 1005: Facebook and Spotify Linked login

I can only login to my account on the web player if each time before I login I delete the app on Facebook to add it again later.But, I just downloaded the Desktop app because it looks and seems to function better. My memory must be wrong because I ca...

Casual Listener

I can only login to my account on the web player if each time before I login I delete the app on Facebook to add it again later. But, I just downloaded the Desktop app because it looks and...

irgrustam369

Newbie

1892 Views

4 replies

0 likes

  • 1892 Views
  • 4 replies
  • 0 likes

Can't listen to music because Spotify freezes playback on ads

Everytime an ad comes up there is no sound and nothing plays. Everytime this happens I have to close Spotify and open it again in order to continue listening to music. It is very annoying.

Casual Listener

Everytime an ad comes up there is no sound and nothing plays. Everytime this happens I have to close Spotify and open it again in order to continue listening to music. It is very annoying.

Nico

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Spotify web stops playing after 30 seconds, every 30 sec

-This is across all platforms-It's connected to my facebook-I don't have premium-It's.... wildly annoying -I have tried clearing cache and logging out across all platforms

Casual Listener

-This is across all platforms -It's connected to my facebook -I don't have premium -It's.... wildly annoying 😞  -I have tried clearing cache and logging out across all platforms

Marigold

Casual Listener

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
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playlist appearing that I did not make

So this playlist is in my list of playlists and I 100% did not make it, half the artists/songs Ive never even heard of before. The playlist has a name - jj(2) so it cant be accidental and says it was created by me. It is also from only a few months a...

Newbie

So this playlist is in my list of playlists and I 100% did not make it, half the artists/songs Ive never even heard of before. The playlist has a name - jj(2) so it cant be accidental and says i...

Nico

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Spotify Background

CHANGE THE SPOTIFY BACKGROUND!!OR make it an option so we can personalise it ourselves. The black background is so dim & creates no backlight.

Newbie

CHANGE THE SPOTIFY BACKGROUND!! OR make it an option so we can personalise it ourselves.    The black background is so dim & creates no backlight.  

TheBrickSlayer

Roadie

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Playing lags every evening

Hi. Each evening around 21:00 +- 15 minutes (UTC+3) playing starts lag. It stops and starts. Spotify shows me blue banner with message 'Can't play song'. At the same time local files can be played without lags. The issue is represantable both on desk...

Casual Listener

Hi.   Each evening around 21:00 +- 15 minutes (UTC+3) playing starts lag. It stops and starts. Spotify shows me blue banner with message 'Can't play song'. At the same time local files can be ...

AndreiShenets

Casual Listener

678 Views

2 replies

1 likes

  • 678 Views
  • 2 replies
  • 1 likes

Can't add new songs to my playlists even though I can still see the playlist

For the past week or so, everytime I open Spotify on my Windows computer, I cannot add new songs to my playlists. I can see my playlists on the left-side menu, but don't have the ability to add new songs to them. I figured out a temporary work-around...

Newbie

For the past week or so, everytime I open Spotify on my Windows computer, I cannot add new songs to my playlists. I can see my playlists on the left-side menu, but don't have the ability to add new s...

Berdyon

Newbie

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Solved!! Cancel premium

Hi i have specific problem, because i was had 2 accounts on spotyfiy, 1 normal from mail and second signed in from facebook. On this 2. i activated free month premium. After format and reinstall spotyfiy when i try log in on fb account it switch me o...

Casual Listener

Hi i have specific problem, because i was had 2 accounts on spotyfiy, 1 normal from mail and second signed in from facebook. On this 2. i activated free month premium. After format and reinstall spot...

CryticalAce

Spotify Star

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

volume changes on desktop app

On my desktop app, the volume and the quality lowers/weakens when Spotify isn't my active window.If I click to another application, the volume lowers and I lose the "richness" of the song; lose the base and mid, like it's being played without the bas...

Casual Listener

On my desktop app, the volume and the quality lowers/weakens when Spotify isn't my active window. If I click to another application, the volume lowers and I lose the "richness" of the song; los...

Goldenprei

Casual Listener

2063 Views

3 replies

1 likes

  • 2063 Views
  • 3 replies
  • 1 likes

Spotify keeps logging me out and I can't login with Facebook

There's always an error (code 1005) when I try to authenticate with Facebook, the only way I can login is putting my email I use on Facebook and my facebook password on fields, but the Desktop App eventually logs me out. Do you guys have the same pro...

Newbie

There's always an error (code 1005) when I try to authenticate with Facebook, the only way I can login is putting my email I use on Facebook and my facebook password on fields, but the Desktop A...

TheBrickSlayer

Roadie

1541 Views

1 replies

0 likes

  • 1541 Views
  • 1 replies
  • 0 likes