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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83120 Views

40 replies

68 likes

  • 83120 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788639 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21970 Views

22 replies

6 likes

  • 21970 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2991 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Last update problem with playlist covers (Feb 2018)

Hi there! I can´t change any playlist cover since last update. Why Spotify, why????

Regular

Hi there! I can´t change any playlist cover since last update. Why Spotify, why????

mermarga

Regular

8351 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Seeing playlists and artist I never played

Almost any time I open spotify these days, I am suddenly following playlists or radios I never even listened to. Also, when looking at recently played artists, it lists a lot of artists I have never listened to. I am worried if my account might have ...

Roadie

Almost any time I open spotify these days, I am suddenly following playlists or radios I never even listened to. Also, when looking at recently played artists, it lists a lot of artists I have never ...

Thaliel

Roadie

1897 Views

11 replies

0 likes

artists
Playlists
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  • 11 replies
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Ad won't play

Hi, I'm using the Spotify Web Player on Windows and I have an ad that won't play. It doesn't start, it just stays there, and the circular logo for 'repeat/go back to beginning' is green and I can't turn it off. Whenever I click on a song or a playlis...

Casual Listener

Hi,   I'm using the Spotify Web Player on Windows and I have an ad that won't play. It doesn't start, it just stays there, and the circular logo for 'repeat/go back to beginning' is green and ...

Oreosaurus

Newbie

3331 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

How do I stop Spotify from auto loading on system start-up?

Most competent software programs allow the user to control wether or not to auto-load on start-up. I thought I checked this type of feature off before but now I can't find it and this **bleep** thing keeps loading up every time I start my computer!!!...

Newbie

Most competent software programs allow the user to control wether or not to auto-load on start-up. I thought I checked this type of feature off before but now I can't find it and this **bleep** thing...

MauriceMV

Spotify Star

998 Views

1 replies

2 likes

  • 998 Views
  • 1 replies
  • 2 likes

Resetting password

I want to change my Spotify password. Yes I know my current password, but whenever I try to reset my password with this link it says "This **bleep** should not be blank. This **bleep** should not be blank." why does this happen and what is the cause ...

Newbie

I want to change my Spotify password. Yes I know my current password, but whenever I try to reset my password with this link it says "This **bleep** should not be blank. This **bleep** shou...

MauriceMV

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

not all playlists will appear upon startup

When I start spotify on my computer, not all of my playlists will be available to add songs to. They're all visible to scroll through on the left and I can listen to them, but if I right click a song to add it to a playlist, only a select few will be...

Casual Listener

When I start spotify on my computer, not all of my playlists will be available to add songs to. They're all visible to scroll through on the left and I can listen to them, but if I right click a song...

MauriceMV

Spotify Star

697 Views

5 replies

1 likes

  • 697 Views
  • 5 replies
  • 1 likes

Windows 10 and Google Home Mini - can only one play at a time?

So I have a Google Home Mini device connected to my Spotify Account. The speaker is in the kitchen and my PC is in my home office. My wife would start a playlist (from my account) using the speaker, but if I was listening to music on my PC, it would ...

Casual Listener

So I have a Google Home Mini device connected to my Spotify Account.  The speaker is in the kitchen and my PC is in my home office.  My wife would start a playlist (from my account) us...

IguanaSetup

Community Legend

3839 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playlist Help

How do I keep songs strictly in a playlist, but not have them play in my library?

Newbie

How do I keep songs strictly in a playlist, but not have them play in my library?

281 Views

0 replies

0 likes

  • 281 Views
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Custom Playlist Images not updating publicly

Hey spotify freinds: I couldn't find any submitted questions on this topic: I recently changed the playlist image for one of my playlists. I see the new image when I perform a search, but when another person (not me) searches for my playlist, the "ol...

Visitor

Hey spotify freinds:   I couldn't find any submitted questions on this topic:    I recently changed the playlist image for one of my playlists.  I see the new image when I per...

Charliebaf704

Newbie

1778 Views

4 replies

0 likes

Windows
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  • 4 replies
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Music i have plays on my phone app but not on the desktop

ok basically i have listen to a song on my phone but when i want to listen to it on my computer it says its not available, why is that?

Newbie

ok basically i have listen to a song on my phone but when i want to listen to it on my computer it says its not available, why is that?

ohyeahtakethat

Casual Listener

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Cache gets random deleted

Again Spotify just changed the Cache Folder to C:\ which by the way is a joke, its 2018 noone uses C:\ on a win-pc as data store....As soon as i change the folder to my old one with more than 20GB data Spotify just deletes my whole cache and doesn't ...

Music Fan

Again Spotify just changed the Cache Folder to C:\ which by the way is a joke, its 2018 noone uses C:\ on a win-pc as data store.... As soon as i change the folder to my old one with more than 20GB ...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Local files play but artist and album are greyed out

last week I was working on my local files area. Each song I would click on Album and choose the song and add it to Songs in my Library. (I did this so when I didn't have my external drive plugged in I would have the song still available in Songs in m...

Casual Listener

last week I was working on my local files area. Each song I would click on Album and choose the song and add it to Songs in my Library. (I did this so when I didn't have my external drive plugged in ...

685 Views

0 replies

7 likes

  • 685 Views
  • 0 replies
  • 7 likes

Why isn't there an option to delete the 'now playing' song?

Just wondering why they forgot to add the option 'remove from playlist' when you right click on a song currently playing (from a playlist you creted)? Makes no sense. Instead you have to search that song in your playlist and delete it from there.

Casual Listener

Just wondering why they forgot to add the option 'remove from playlist' when you right click on a song currently playing (from a playlist you creted)? Makes no sense. Instead you have to search that ...

MauriceMV

Spotify Star

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Songs on playlist removed (desktop) but still view-able on Mobile App, but with songs greyed out

My playlist is suddenly empty on the desktop app but not empty (all there) on my phone, but there are some songs greyed out. I can play these songs separately if I search for them. Also there are a lot more than 14 songs on my playlist. Please tell m...

Casual Listener

My playlist is suddenly empty on the desktop app but not empty (all there) on my phone, but there are some songs greyed out. I can play these songs separately if I search for them. Also there are a l...

limshengren

Casual Listener

687 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Windows 10, Spotify freezes PC randomly after Creators Update

After I updated to the latest version of Windows 10, namely the creators update, the spotify desktop app completely freezes my PC while playing music (seemigly at random). It makes weird static noises and then everything freezes and I have to hit the...

Casual Listener

After I updated to the latest version of Windows 10, namely the creators update, the spotify desktop app completely freezes my PC while playing music (seemigly at random). It makes weird static noise...

iaravps

Newbie

87229 Views

88 replies

12 likes

  • 87229 Views
  • 88 replies
  • 12 likes

I have lost audio output to my speakers and headphones although I can ouput to external devices.

I can output to my speakers and headphones from Windows media player so it seems its just a problem with Spotify.Any body have any suggestions?

Visitor

I can output to my speakers and headphones from Windows media player so it seems its just a problem with Spotify. Any body have any suggestions?

Sebasty

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

No Music?

I go to play one of my playlist off of my laptop but when it starts it, all it does is go through play the song for less then a sec (minus the sound) and then skip to the next until it reaches the end of the playlist and then it stops

Visitor

I go to play one of my playlist off of my laptop but when it starts it, all it does is go through play the song for less then a sec (minus the sound) and then skip to the next until it reaches the en...

monkwindu

Newbie

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Tracking Listening History - Alternative to My Collection

Hi, I'm aware that there is a 10,000 track limit in collection, and up-til-now I've been adding the first track of each album i've listened to and liked and as way of keeping track of what albums I've listened to. I'm aware this is a limit set to kee...

Music Fan

Hi,    I'm aware that there is a 10,000 track limit in collection, and up-til-now I've been adding the first track of each album i've listened to and liked and as way of keeping trac...

669 Views

0 replies

0 likes

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Spotify taking a long time to respond/pause/play music

After running Spotify for 30+ minutes, I will run into an issue where when I try to pause (or play) music, there will be anywhere from a 15-second to a 5-minute delay before Spotify will respond. The delay usually gets worse the longer I have Spotify...

Casual Listener

After running Spotify for 30+ minutes, I will run into an issue where when I try to pause (or play) music, there will be anywhere from a 15-second to a 5-minute delay before Spotify will respond. The...

12D3

Regular

1943 Views

1 replies

3 likes

  • 1943 Views
  • 1 replies
  • 3 likes