Announcements
The Web Player should now be loading again - for more info, click here.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • lunaderey
  • Visitor
  • 35388 Views
  • 212 replies
  • 16 likes
  • 35388 Views
  • 212 replies
  • 16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2576 Views
  • 1 replies
  • 6 likes
  • 2576 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 141839 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 141839 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 57010 Views
  • 0 replies
  • 33 likes
  • Windows
  • 57010 Views
  • 0 replies
  • 33 likes

there should be a ,,download offline"

Hi! In version for laptops there should be a ,,download offline" switch in section >>your music >>songs not only in section >>your music >> playlists it would be really usefull

  • Newbie
  • Hi!    In version for laptops there should be a ,,download offline" switch in section >>your music >>songs   not only in section >>your music >> playlists &...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Offline modus on my surface Pro doesn´t work

I have installed the Spotify App (I´m a premium user) on my surface pro under Windows 10. I have saved some albums and this is indicated as "saved" in Spotify. However, when use the offline mode, all titles are displayed in grey and are not available...

  • Casual Listener
  • I have installed the Spotify App (I´m a premium user) on my surface pro under Windows 10. I have saved some albums and this is indicated as "saved" in Spotify. However, when use the offline mode, all...
  • pufritz1
  • Casual Listener
  • 880 Views
  • 2 replies
  • 0 likes
  • Windows
  • 880 Views
  • 2 replies
  • 0 likes

Solved!! Nummer kan niet worden afgespeeld

We hebben hier Spotify Premium (via KPN) met een goede internet verbinding en Windows 10. Na 1,5 nummer stopt het nummer ermee en krijgen we de melding: Het huidige nummer kan niet worden afgespeeld. We hebben al wat gegoogled, maar het enige wat we ...

  • Newbie
  • We hebben hier Spotify Premium (via KPN) met een goede internet verbinding en Windows 10.    Na 1,5 nummer stopt het nummer ermee en krijgen we de melding: Het huidige nummer kan niet wor...
  • Bellefleur1966
  • Newbie
  • 26661 Views
  • 9 replies
  • 1 likes
  • Windows
  • 26661 Views
  • 9 replies
  • 1 likes

Intermittent / sudden cessation of service

According to my Account info I am using Spotify Free on my desktop PC, and this has satisfied my modest requirements admirably in the past - I use the web player (Chrome + Windows 7). Now it appears sometimes to work, other times not to play anything...

  • Newbie
  • According to my Account info I am using Spotify Free on my desktop PC, and this has satisfied my modest requirements admirably in the past - I use the web player (Chrome + Windows 7). Now it appears ...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

Spotify not displaying Facebook name

My Spotify client sometimes refuses to display my Facebook name and instead only shows my username. When I restart the Spotify application, everything goes back to normal for a while. I am unable to find out when this occurs; it seems to be random. V...

  • Casual Listener
  • My Spotify client sometimes refuses to display my Facebook name and instead only shows my username. When I restart the Spotify application, everything goes back to normal for a while. I am unable to ...
  • Sebasty
  • Spotify Star
  • 939 Views
  • 1 replies
  • 0 likes
  • Windows
  • 939 Views
  • 1 replies
  • 0 likes

Sound not stable

Hi, I need help because when playing spotify the sound keeps changing volume. This only happens with spotify so the problem is with the application and not my computer. Could you help please?

  • Newbie
  • Hi,   I need help because when playing spotify the sound keeps changing volume. This only happens with spotify so the problem is with the application and not my computer. Could you help please?
  • Sebasty
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Do private playlist listens show on Spotify Social?

Hi, Does anyone know if making a playlist private simply means others can't view the playlist itself, or also works like a private session in that people can't see what you're listeing to? Thanks

  • Gig Goer
  • Hi,   Does anyone know if making a playlist private simply means others can't view the playlist itself, or also works like a private session in that people can't see what you're listeing to? ...
  • meganmeganmegan
  • Music Fan
  • 6586 Views
  • 4 replies
  • 0 likes
  • Windows
  • 6586 Views
  • 4 replies
  • 0 likes

winhttp.dll missing

A few days ago, I went to open up the Spotify application on my laptop (Windows 10) when it came up with an error message saying, "Cannot find 'winhttp.dll'. Please, reinstall this application". I have tried reinstalling it a few times already, but w...

  • Casual Listener
  • A few days ago, I went to open up the Spotify application on my laptop (Windows 10) when it came up with an error message saying, "Cannot find 'winhttp.dll'. Please, reinstall this application"....
  • IguanaSetup
  • Community Legend
  • 1028 Views
  • 3 replies
  • 0 likes
  • Windows
  • 1028 Views
  • 3 replies
  • 0 likes

[win desktop] strange Release Radar playlist...

Hi!Yesterday, I got a strange selection of metal and punk rock music in my Release Radar playlist, despite the fact that I don't listen to that kind of music since more than a year now with the spotify windows app.Is this a bug?thanks.

  • Roadie
  • Hi! Yesterday, I got a strange selection of metal and punk rock music in my Release Radar playlist, despite the fact that I don't listen to that kind of music since more than a year now with the spo...
  • 245 Views
  • 0 replies
  • 0 likes
  • Windows
  • 245 Views
  • 0 replies
  • 0 likes

Only about half of my local files get moved into "Songs"

Just got Spotify today so decided I'd move my local files onto it. Only half of them got moved to the "Songs" tab (I have no playlists). For the other half I got "Some of the selected songs were not saved to Your Library. Local files are not supporte...

  • Newbie
  • Just got Spotify today so decided I'd move my local files onto it. Only half of them got moved to the "Songs" tab (I have no playlists). For the other half I got "Some of the selected songs were not ...
  • 326 Views
  • 0 replies
  • 1 likes
  • 326 Views
  • 0 replies
  • 1 likes

Remember last song I played when I start

Before the most recent update,every time I start Spotify it shows the song I played most recently, and stay in the moment I stop.After updating,it shows nothing playing in the bottom of the window,and I have to find and replay the playlist by myself....

  • Newbie
  • Before the most recent update, every time I start Spotify it shows the song I played most recently, and stay in the moment I stop. After updating, it shows nothing playing in the bottom ...
  • 401 Views
  • 0 replies
  • 1 likes
  • Windows
  • 401 Views
  • 0 replies
  • 1 likes

Spotify Window Non-Responsive

Afther having spotify up for a while, I will maximize spotify again, and find that nothing is working. It's like a huge overlay, that covers all buttons. Not even the exit buttn works. The only way to close it is by going into task maanger or by righ...

  • Newbie
  • Afther having spotify up for a while, I will maximize spotify again, and find that nothing is working. It's like a huge overlay, that covers all buttons. Not even the exit buttn works. The only way t...
  • carlhr93
  • Regular
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Issue in transition playing of local files & spotify songs in playlist

I've noticed this issue for awhile now. I have a playlist with a mix of both local files and spotify songs. When playing the playlist when the next song is a local file, it say's it "can't play the song right now" or whatever the blue bar usually say...

  • Casual Listener
  • I've noticed this issue for awhile now. I have a playlist with a mix of both local files and spotify songs.   When playing the playlist when the next song is a local file, it say's it "can't p...
  • 460 Views
  • 0 replies
  • 1 likes
  • Windows
  • 460 Views
  • 0 replies
  • 1 likes

Song Not Available

I am trying to play a song on my desktop but for every song I select I receive a "Song not available" message in a blue box. I have logged in and out without any correction. What other things should I try?

  • Newbie
  • I am trying to play a song on my desktop but for every song I select I receive a "Song not available" message in a blue box.  I have logged in and out without any correction. What other things s...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

[Bug] Move maxied window to other screen

Hi Using Windows 10 (x64) and multimonitor setup. When the window is maximized and I move to another screen with "Win + shift + left/right arrow" the UI is not responding. If I then resize to window mode and maximized again, it works. I've tested it ...

  • Newbie
  •  Hi   Using Windows 10 (x64) and multimonitor setup.   When the window is maximized and I move to another screen with "Win + shift + left/right arrow" the UI is not responding. &n...
  • ry7lynch
  • Newbie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

my computer not working.

my computer is not working after some popup came on screen and everything got closed

  • Casual Listener
  • my computer is not working after some popup came on screen and everything got closed  
  • IguanaSetup
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Totally Different Song

Hello, so I'm having the following problem: There's a song that when i listen to it on my iphone it sounds totally differente than when I play it on the spotify of my pc; even when while listening to the song on my iphone I press the option to change...

  • Casual Listener
  • Hello, so I'm having the following problem:   There's a song that when i listen to it on my iphone it sounds totally differente than when I play it on the spotify of my pc; even when while...
  • IguanaSetup
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 343 Views
  • 1 replies
  • 0 likes

Solved!! Error 101

I can't log into Spotify, I get "error 101". I've tried the thing written in https://www.spotify.com/se/help/faq/error/error-101-126/ a LOT of times now. Anyone have any other ideas on what I can do? Seems kind of a waste to have Spotify Premium if I...

  • Newbie
  • I can't log into Spotify, I get "error 101". I've tried the thing written in https://www.spotify.com/se/help/faq/error/error-101-126/ a LOT of times now. Anyone have any other ideas on what...
  • Amadreirith
  • Newbie
  • 30174 Views
  • 66 replies
  • 3 likes
  • 30174 Views
  • 66 replies
  • 3 likes

Unable to reinstall

So I've been trying to reinstall spotify, but I keep getting error 18. And when I try to delete my spotify folder in %appdata% it says I don't have permission to delete. Does anyone have a solution to this?

  • Regular
  • So I've been trying to reinstall spotify, but I keep getting error 18. And when I try to delete my spotify folder in %appdata% it says I don't have permission to delete. Does anyone have a solution t...
  • 268 Views
  • 0 replies
  • 0 likes
  • Windows
  • 268 Views
  • 0 replies
  • 0 likes