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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81470 Views

40 replies

68 likes

  • 81470 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778568 Views

503 replies

64 likes

  • 778568 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18654 Views

19 replies

5 likes

  • 18654 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2822 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Friend feed doesn't show.

The right side field of my desktop screen usually showing what added friends play or played last, stopped working today. I'm very fond of this function and hoping it'll be back real soon I wonder. Is there something I can do about this issue? Likewis...

Casual Listener

The right side field of my desktop screen usually showing what added friends play or played last, stopped working today. I'm very fond of this function and hoping it'll be back real soon I wonder. Is...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Prevent unwanted genres and artists

I live in Brazil. I'm brazillian. Ok? But I'm metal fond. Yes. I just like all types of metal. Heay Metal. Progressive Metal. New Metal. Classic Metal. Metal. But I also like Punk, Punk Rock, Rock'n'Roll, Classic Rock, Hard Rock and other - just the ...

Newbie

I live in Brazil. I'm brazillian. Ok?  But I'm metal fond. Yes. I just like all types of metal. Heay Metal. Progressive Metal. New Metal. Classic Metal. Metal. But I also like Punk, Punk Ro...

majorminus7

Newbie

1319 Views

1 replies

19 likes

artist
genre
unwanted
  • 1319 Views
  • 1 replies
  • 19 likes

Separar saida do audio em outra placa de som

Não achei nem uma função no spotify para fazer a saida de audio dele funcionar em outra placa de som, tenho 2 placas de sons, uma com fone de ouvido e outra com a caixa de som, quando quero jogar algum jogo e escutar uma musica, não consigo dividir o...

Newbie

Não achei nem uma função no spotify para fazer a saida de audio dele funcionar em outra placa de som, tenho 2 placas de sons, uma com fone de ouvido e outra com a caixa de som, quando quero jogar alg...

VBILICO

Newbie

2787 Views

1 replies

3 likes

Windows
  • 2787 Views
  • 1 replies
  • 3 likes

Solved!! spotify cannot play current track

in spotify for every non local track it says it cannot play the current track, in the console i get ChannelError(5, 0, streams) most recent spotify version, used to be able to play just fine

Regular

in spotify for every non local track it says it cannot play the current track, in the console i get ChannelError(5, 0, streams) most recent spotify version, used to be able to play just fine

Pier-Maria7

Newbie

24611 Views

32 replies

1 likes

Windows
  • 24611 Views
  • 32 replies
  • 1 likes

Solved!! Spotify could not be started (error 17)

For the past week, I've been un-installing and re-installing Spotify like crazy so I could access new music. This also leads to a problem saying that it "cannot initialize the storage of temporary files".

Roadie

For the past week, I've been un-installing and re-installing Spotify like crazy so I could access new music. This also leads to a problem saying that it "cannot initialize the storage of tempora...

dhgreer

Casual Listener

148929 Views

55 replies

2 likes

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  • 55 replies
  • 2 likes

Superuser Contribution Surface Goes to Sleep

I've got a Surface Pro 3 (Windows 8.1) and very annoyingly it stops playing music everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it up Spotify resumes playing. Is this ...

Casual Listener

I've got a Surface Pro 3 (Windows 8.1) and very annoyingly it stops playing music everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soo...

user-removed

Not applicable

81129 Views

81 replies

11 likes

Windows
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  • 81 replies
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Friends Activity only partially displaying

Opened up Spotify today, and I noticed that my friends activity is only showing what friends are currently listening to. Before today it used to show what all friends had been recently listening to. Even friends who hadn't listened in a few days. I'v...

Newbie

Opened up Spotify today, and I noticed that my friends activity is only showing what friends are currently listening to. Before today it used to show what all friends had been recently listening to. ...

mirjamvosaste

Newbie

1257 Views

3 replies

5 likes

  • 1257 Views
  • 3 replies
  • 5 likes

Spotify finds chromecast when wifi is off

I have my laptop in flight mode (with wi-fi and bluetooth turned off). Still Spotify is able to connect to a nearby Chromecast which I have connected to with my phone earlier. Is Spotify overriding my system settings or is my Windows 10 settings not ...

Newbie

I have my laptop in flight mode (with wi-fi and bluetooth turned off). Still Spotify is able to connect to a nearby Chromecast which I have connected to with my phone earlier. Is Spotify overriding m...

jsannn

Community Legend

885 Views

1 replies

0 likes

  • 885 Views
  • 1 replies
  • 0 likes

Solved!! Stuck on loading screen forever

Spotify won't even start properly. I've already tried to reinstall it multiple times yet it still keeps being stuck on the same loading screen. Already tried deleting the Spotify folder on %appdata% but didn't work. I'm running on windows 10.

Newbie

Spotify won't even start properly. I've already tried to reinstall it multiple times yet it still keeps being stuck on the same loading screen. Already tried deleting the Spotify folder on %appdata% ...

officialsnowy

Casual Listener

8692 Views

32 replies

0 likes

  • 8692 Views
  • 32 replies
  • 0 likes

Like lots of people; Spotify keeps loading on startup. Windows 10

I've reinstalled from the website and the store.I've deleted spotify with CCleaner and another program that also deletes all the left overs. Put all the settings i could find to "dont start" Pleas do something about it. Lots of people seem to have it...

Music Fan

I've reinstalled from the website and the store. I've deleted spotify with CCleaner and another program that also deletes all the left overs.    Put all the settings i could find to "don...

phan_times

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Spotify sound lower

If i 'close' spotify, the sound automatically goes lower and I don't want that and Spotify never did that. If i open spotify again, the sound is normal again. Help (Maybe its bad english)

Newbie

If i 'close' spotify, the sound automatically goes lower and I don't want that and Spotify never did that. If i open spotify again, the sound is normal again. Help (Maybe its bad english)

phan_times

Community Legend

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
  • 0 likes

Some songs play on phone but not desktop

I have noticed that some albums won't play on my computer. For example, I can get most Radiohead albums to play but if I try to play anything from Kid A it says "this song is not available." I can stream it on my phone just fine, but if I select my p...

Casual Listener

I have noticed that some albums won't play on my computer. For example, I can get most Radiohead albums to play but if I try to play anything from Kid A it says "this song is not available." I can st...

phan_times

Community Legend

1362 Views

2 replies

0 likes

  • 1362 Views
  • 2 replies
  • 0 likes

Discover Weekly Playlist

My Discover Weekly playlist was AMAZING, and I downloaded it (apparently) - but the songs aren't showing up on my "songs" list - is there any way that I can recover this playlist from the week of 1/21 - 1/28? I'm so bummed, and not sure what happened...

Regular

My Discover Weekly playlist was AMAZING, and I downloaded it (apparently) - but the songs aren't showing up on my "songs" list - is there any way that I can recover this playlist from the week of 1/2...

Bethany_Dawn

Community Legend

1147 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify not load

Hello, I logged out of my account spotify on pc windows 10 and since when I launch the application, there is an infinite loading and impossible to connect me (blocked on the loading), I reinstalled the application more of 5 times and always the same ...

Newbie

Hello, I logged out of my account spotify on pc windows 10 and since when I launch the application, there is an infinite loading and impossible to connect me (blocked on the loading), I reinstalled t...

phan_times

Community Legend

474 Views

1 replies

1 likes

  • 474 Views
  • 1 replies
  • 1 likes

Solved!! Sound level changes when minimizing Spotify window

I have expericied a stange thing lately. When minimizing or working in another program than Spotify - the sound level goes down. How come? As soon as I toggle back to Spotify the sound level goes up again.

Casual Listener

I have expericied a stange thing lately. When minimizing or working in another program than Spotify - the sound level goes down. How come? As soon as I toggle back to Spotify the sound level goe...

theochri

Newbie

10321 Views

7 replies

4 likes

Windows
  • 10321 Views
  • 7 replies
  • 4 likes

Weird Alphabetical Sorting Issue

So I like to keep my song list organized alphabetically by artist. Before adding songs from The 1975's album from 2016, I had no issues. However, a very strange issue occurs when I add any more than 1 song from the album to my song list- despite bein...

Casual Listener

So I like to keep my song list organized alphabetically by artist.  Before adding songs from The 1975's album from 2016, I had no issues.  However, a very strange issue occurs when I add an...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Spotify is connecting to an imaginary device that doesn't exist.

I rarely use desktop. I've always used my Android (Turbo 2). It first started getting this problem a month and a half ago and I had to reinstall Spotify to make it stop. It then comes on periodically even though I disconnect from the device.Now that ...

Casual Listener

I rarely use desktop. I've always used my Android (Turbo 2). It first started getting this problem a month and a half ago and I had to reinstall Spotify to make it stop. It then comes on periodically...

Sailentshadow

Casual Listener

696 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify does not load

Hello everyone!I have this problem for two days, I hope I'm not the only one. When I start spotify it stays on the screen without carelessly logging in. I tried several times to uninstall Spotify from the Windows control panel (using Windows 10) and ...

Casual Listener

Hello everyone! I have this problem for two days, I hope I'm not the only one. When I start spotify it stays on the screen without carelessly logging in. I tried several times to uninstall Spotify f...

ImFireFox_

Casual Listener

2473 Views

5 replies

1 likes

  • 2473 Views
  • 5 replies
  • 1 likes

Cortana Not Responsive to Playing Certain Songs

Hi Everyone, I like playing music with Spotify most on my Cortana Harmon Kardon Invoke; it just sounds better than my Google Home and Amazon Echo, but...Cortana does a inconsistent job of understanding what songs I wish to play. While on Google Home ...

Regular

Hi Everyone,   I like playing music with Spotify most on my Cortana Harmon Kardon Invoke; it just sounds better than my Google Home and Amazon Echo, but...Cortana does a inconsistent job of un...

756 Views

0 replies

1 likes

Cortana
Spotify
  • 756 Views
  • 0 replies
  • 1 likes

Desktop app keeps restarting

The desktop app opens and closes without prompting every 10 seconds. Any ideas on how to fix it?

Casual Listener

The desktop app opens and closes without prompting every 10 seconds.  Any ideas on how to fix it?

Nico

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes