Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
116531 Views
82 replies
27 likes

116531 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112553 Views
291 replies
22 likes

112553 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8757 Views
1 replies
6 likes

8757 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149734 Views
0 replies
26 likes
Mac
Windows

149734 Views
0 replies
26 likes

Spotify stuck on loading wheel, Win 10

For the past day I've been unable to get into Spotify. When I launch it, the window opens and the loading wheel appears with the usual black background- but it doesn't progress onto the next screen (log in menu or the regular app interface) and just ...

howlongs
Newbie
For the past day I've been unable to get into Spotify. When I launch it, the window opens and the loading wheel appears with the usual black background- but it doesn't progress onto the next screen (...
2018-01-21 10:56:13 PM
2018-01-27 6:54:28 PM
Iwordex
Music Fan
2161 Views
12 replies
2 likes

2161 Views
12 replies
2 likes

Laptop won't play music

Hello, I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I already turned off the local files tabs and got rid of it on ...

boydam13
Newbie
Hello, I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I alr...
2018-01-27 5:23:43 PM
2018-01-27 5:47:49 PM
pontus_arnell
Regular
692 Views
1 replies
0 likes

692 Views
1 replies
0 likes

Solved!! Spotify plays wrong song (usually equivalent track number from subsequent album)

Description Whenever I try to play a song, spotify will play the equivilant track number from the next album down, and to play the song I want to I have to play the equivilant track number from the preceeding album. A more detailed description, using...

eddhall
Casual Listener
Description Whenever I try to play a song, spotify will play the equivilant track number from the next album down, and to play the song I want to I have to play the equivilant track number from the...
2013-06-07 8:48:53 AM
2018-01-27 5:46:13 PM
pontus_arnell
Regular
25273 Views
73 replies
5 likes
Windows

25273 Views
73 replies
5 likes

Importing iTunes Playlists

Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files, i have all the itunes directories saved as sources...

cyrial23
Newbie
Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files,...
2018-01-27 3:58:04 PM
458 Views
0 replies
0 likes

458 Views
0 replies
0 likes

No Internet connection on Windows, for real this time, please

Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop. Windows firewall setings checked, Spotify installed many times again, logged out and again in. May...

late2
Newbie
Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop. Windows firewall setings checked, Spot...
2018-01-27 8:35:23 AM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

local files playing on mobile

I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring it up on my phone it says the song can't play becau...

rhinosrule658
Newbie
I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring ...
2018-01-27 2:59:13 AM
2018-01-27 7:28:57 AM
aPersonInNeed
Casual Listener
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Radio Station like and unlike

It appears that once you have chosen to like or dislike a song that shows up in a radio station, that you cannot undo that choice. These buttons should be on a toggle in my opinion. I've clicked the button on accident a few times, and it would be nic...

VigilanteInc
Casual Listener
It appears that once you have chosen to like or dislike a song that shows up in a radio station, that you cannot undo that choice. These buttons should be on a toggle in my opinion. I've clicke...
2012-08-14 7:27:28 PM
2018-01-27 7:04:06 AM
MrMojoRising
Regular
33471 Views
75 replies
133 likes

33471 Views
75 replies
133 likes

Saved songs dont appear in the Songs tab from Your Library

I literally only have this problem with my pc, my phone still has all the songs that i have sabed in the Songs tab, but my laptop got desynced or something weird and I only see the last song I added (which was a day ago) and my local files.

Mirhall
Newbie
I literally only have this problem with my pc, my phone still has all the songs that i have sabed in the Songs tab, but my laptop got desynced or something weird and I only see the last song I added ...
2018-01-27 3:27:04 AM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

Desktop Bug

When I have a window behind spotify say google chrome or any program at all even though spotify is the active window and ontop of those I can click through spotify and it will not allow me to change songs etc unless I close and reopen spotify. If you...

puff3d
Casual Listener
When I have a window behind spotify say google chrome or any program at all even though spotify is the active window and ontop of those I can click through spotify and it will not allow me to change ...
2018-01-27 2:41:11 AM
290 Views
0 replies
1 likes

290 Views
0 replies
1 likes

Drunk Playlist ?

Hi,I have a problem with playlist.When I try to put a track in one of my playlist, the last step of the tree development does not appear and it's no possible to put the track in a playlist.I have uninstall/reinstall the app.....no result.Printscreen ...

ddlewallon
Newbie
Hi, I have a problem with playlist. When I try to put a track in one of my playlist, the last step of the tree development does not appear and it's no possible to put the track in a playlist. ...
2018-01-26 9:34:24 PM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Display

Hi i have an problem when im start my spotify it run like miniaplication and dont display on mi screen How can i repair it ?

fkgamer
Newbie
Hi i have an problem 😕 when im start my spotify it run like miniaplication and dont display on mi screen 😕 How can i repair it ?
2018-01-26 9:01:55 PM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

Local (iTunes) Playlists Download

I noticed Spotify adds info like albums and covers to tracks that are missing it. How can I use the ''Download'' function to obtain those songs with complete metadata ? Nothing happens when I enable ''Download'' for the playlist.

thatguystrife
Newbie
I noticed Spotify adds info like albums and covers to tracks that are missing it. How can I use the ''Download'' function to obtain those songs with complete metadata ? Nothing happens when I enable ...
2018-01-26 8:50:17 PM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Spotify says I'm offline when I'm not

I'm not offline, but spotify thinks I am. I have logged out and logged in again, disconnected from wi-fi and connected back again, I even uninstalled spotify (and then had to download an older version because it wouldn't load). It keeps doing the sam...

_kalnic_
Casual Listener
I'm not offline, but spotify thinks I am. I have logged out and logged in again, disconnected from wi-fi and connected back again, I even uninstalled spotify (and then had to download an older versio...
2018-01-24 12:42:44 AM
2018-01-26 8:11:15 PM
Luke
Spotify Star
1348 Views
1 replies
0 likes

1348 Views
1 replies
0 likes

Spotify keeps auto starting despite disabled settings

Yeah, I know; this topic has re-surfaced more times than syphilis. But I'm at a loss here. I've disabled the autostart feature in advanced settings and the setting "Allow Spotify to be opened from the Web". I've uninstalled and reinstalled the applic...

cobrarosa
Newbie
Yeah, I know; this topic has re-surfaced more times than syphilis. But I'm at a loss here. I've disabled the autostart feature in advanced settings and the setting "Allow Spotify to be opene...
2018-01-26 8:59:57 AM
2018-01-26 8:00:20 PM
Luke
Spotify Star
726 Views
1 replies
0 likes
startup
Startup Bug

726 Views
1 replies
0 likes

Solved!! Unable to view artist.

Artist is "Rude." bug applies to any song, for instance, "Eternal Youth", web link works fine. Whenever I'm trying to look for songs of this artist, if I then click on his name in the table (or rightclick > Go to Artist), I get "Something went wrong"...

Noobgam
Newbie
Artist is "Rude." bug applies to any song, for instance, "Eternal Youth", web link works fine. Whenever I'm trying to look for songs of this artist, if I then click on his name in the table (or ...
2018-01-26 5:27:52 PM
2018-01-26 7:59:51 PM
hmhrex
Regular
4056 Views
4 replies
1 likes

4056 Views
4 replies
1 likes

Solved!! Autostart in windows 10

I already disable the autostart in the menu and even in the task manager i dont even have the option, so i believe in this case is also disable. So why like, from 10 times i turn on my pc, like, 8, Spotify autostart? Im using W10 with latest updates.

user-removed
Visitor
I already disable the autostart in the menu and even in the task manager i dont even have the option, so i believe in this case is also disable. So why like, from 10 times i turn on my pc, like, 8, S...
2018-01-26 7:30:00 PM
2018-01-26 7:56:39 PM
Luke
Spotify Star
1263 Views
1 replies
0 likes

1263 Views
1 replies
0 likes

Spotify spinning circle

Hello, I have searched the forums & tried solutions related to the above title. Here is my issue, and the series of events that led up to it, described in detail: 1) I install Vbox with intentions of running a VM I need2) Windows blue screen crashes ...

Mis2
Casual Listener
Hello, I have searched the forums & tried solutions related to the above title. Here is my issue, and the series of events that led up to it, described in detail: 1) I install V...
2018-01-26 1:17:47 AM
2018-01-26 7:44:08 PM
user-removed
Not applicable
2058 Views
3 replies
0 likes

2058 Views
3 replies
0 likes

spotify installer

I tried to stop an installation which suddenly announced it was happening. Now I have had a dialogue box for over 24 hours saying Spotify installer aborting - looking as if it is actually running, wioth a green moving bar. But it doesn't end and can'...

helpc
Newbie
I tried to stop an installation which suddenly announced it was happening. Now I have had a dialogue box for over 24 hours saying Spotify installer aborting - looking as if it is actually runnin...
2018-01-26 2:35:08 PM
2018-01-26 5:24:10 PM
Sebasty
Community Legend
2880 Views
1 replies
0 likes

2880 Views
1 replies
0 likes

What has happened to Spotify's ability to quickly load on my Windows desktop. I am a musician in a b

What has happened to Spotify's ability to quickly load on my Windows desktop. I am a musician in a band and a sometimes DJ and it is becoming almost impossible to use. The company will probably raise $5 billion in their planned Spring 2018 stock list...

fjcarr78
Casual Listener
What has happened to Spotify's ability to quickly load on my Windows desktop. I am a musician in a band and a sometimes DJ and it is becoming almost impossible to use. The company will probably raise...
2018-01-26 4:10:30 AM
2018-01-26 4:17:06 PM
fjcarr78
Casual Listener
460 Views
2 replies
0 likes

460 Views
2 replies
0 likes

Spotify Connect not seeing Phone (Web Player does)

So for a while now my Desktop/Laptop clients can't find my Phone unless I toggle my Wi-Fi (From connect -> disconnect or vica versa) The web client always sees my phone immediaty. My phone also sees my Desktop/Laptop. What can I do?

Barriie
Regular
So for a while now my Desktop/Laptop clients can't find my Phone unless I toggle my Wi-Fi (From connect -> disconnect or vica versa) The web client always sees my phone immediaty. My phon...
2018-01-25 11:27:44 AM
2018-01-26 11:11:06 AM
Barriie
Regular
407 Views
2 replies
0 likes

407 Views
2 replies
0 likes

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