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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84292 Views

40 replies

68 likes

  • 84292 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799170 Views

505 replies

64 likes

  • 799170 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24744 Views

26 replies

7 likes

  • 24744 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3112 Views

0 replies

4 likes

  • 3112 Views
  • 0 replies
  • 4 likes

Discover Weekly Playlist

My Discover Weekly playlist was AMAZING, and I downloaded it (apparently) - but the songs aren't showing up on my "songs" list - is there any way that I can recover this playlist from the week of 1/21 - 1/28? I'm so bummed, and not sure what happened...

Regular

My Discover Weekly playlist was AMAZING, and I downloaded it (apparently) - but the songs aren't showing up on my "songs" list - is there any way that I can recover this playlist from the week of 1/2...

Bethany_Dawn

Community Legend

1175 Views

4 replies

0 likes

  • 1175 Views
  • 4 replies
  • 0 likes

Spotify not load

Hello, I logged out of my account spotify on pc windows 10 and since when I launch the application, there is an infinite loading and impossible to connect me (blocked on the loading), I reinstalled the application more of 5 times and always the same ...

Newbie

Hello, I logged out of my account spotify on pc windows 10 and since when I launch the application, there is an infinite loading and impossible to connect me (blocked on the loading), I reinstalled t...

phan_times

Community Legend

480 Views

1 replies

1 likes

  • 480 Views
  • 1 replies
  • 1 likes

Solved!! Sound level changes when minimizing Spotify window

I have expericied a stange thing lately. When minimizing or working in another program than Spotify - the sound level goes down. How come? As soon as I toggle back to Spotify the sound level goes up again.

Casual Listener

I have expericied a stange thing lately. When minimizing or working in another program than Spotify - the sound level goes down. How come? As soon as I toggle back to Spotify the sound level goe...

theochri

Newbie

10345 Views

7 replies

4 likes

Windows
  • 10345 Views
  • 7 replies
  • 4 likes

Weird Alphabetical Sorting Issue

So I like to keep my song list organized alphabetically by artist. Before adding songs from The 1975's album from 2016, I had no issues. However, a very strange issue occurs when I add any more than 1 song from the album to my song list- despite bein...

Casual Listener

So I like to keep my song list organized alphabetically by artist.  Before adding songs from The 1975's album from 2016, I had no issues.  However, a very strange issue occurs when I add an...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Spotify is connecting to an imaginary device that doesn't exist.

I rarely use desktop. I've always used my Android (Turbo 2). It first started getting this problem a month and a half ago and I had to reinstall Spotify to make it stop. It then comes on periodically even though I disconnect from the device.Now that ...

Casual Listener

I rarely use desktop. I've always used my Android (Turbo 2). It first started getting this problem a month and a half ago and I had to reinstall Spotify to make it stop. It then comes on periodically...

Sailentshadow

Casual Listener

709 Views

2 replies

0 likes

  • 709 Views
  • 2 replies
  • 0 likes

Solved!! Spotify does not load

Hello everyone!I have this problem for two days, I hope I'm not the only one. When I start spotify it stays on the screen without carelessly logging in. I tried several times to uninstall Spotify from the Windows control panel (using Windows 10) and ...

Casual Listener

Hello everyone! I have this problem for two days, I hope I'm not the only one. When I start spotify it stays on the screen without carelessly logging in. I tried several times to uninstall Spotify f...

ImFireFox_

Casual Listener

2486 Views

5 replies

1 likes

  • 2486 Views
  • 5 replies
  • 1 likes

Cortana Not Responsive to Playing Certain Songs

Hi Everyone, I like playing music with Spotify most on my Cortana Harmon Kardon Invoke; it just sounds better than my Google Home and Amazon Echo, but...Cortana does a inconsistent job of understanding what songs I wish to play. While on Google Home ...

Regular

Hi Everyone,   I like playing music with Spotify most on my Cortana Harmon Kardon Invoke; it just sounds better than my Google Home and Amazon Echo, but...Cortana does a inconsistent job of un...

758 Views

0 replies

1 likes

Cortana
Spotify
  • 758 Views
  • 0 replies
  • 1 likes

Desktop app keeps restarting

The desktop app opens and closes without prompting every 10 seconds. Any ideas on how to fix it?

Casual Listener

The desktop app opens and closes without prompting every 10 seconds.  Any ideas on how to fix it?

Nico

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Clipping windows to the side leaving blank area

Hello, I've observed a visual issue, when I tried to clip a window to the right side of the screen (Windows 10), there is a blank area left around the window, where we can see in the background. Spotify window "thinks" that it's clipped on the side a...

Casual Listener

Hello, I've observed a visual issue, when I tried to clip a window to the right side of the screen (Windows 10), there is a blank area left around the window, where we can see in the background. Spot...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Solved!! Spotify first run, keeps loading

I've just installed Spotify from Microsoft Store, but when I open it stucks on loading animation and doesn't allow me to log in. I've tried uninstalling and istalling again with the normal installer, but I get the same problem. I can just see this an...

Casual Listener

I've just installed Spotify from Microsoft Store, but when I open it stucks on loading animation and doesn't allow me to log in. I've tried uninstalling and istalling again with the normal installer,...

Marios94

Newbie

2522 Views

7 replies

4 likes

  • 2522 Views
  • 7 replies
  • 4 likes

Solved!! No full screen button

Hi, I don't have the full screen icon at bottom right on the Now Playing bar.How can this be fixed?

Newbie

Hi, I don't have the full screen icon at bottom right on the Now Playing bar. How can this be fixed?

user-removed

Not applicable

15794 Views

4 replies

2 likes

Windows
  • 15794 Views
  • 4 replies
  • 2 likes

Spotify autostarts and can't figure out why

Yes, this problem again and this happens in my work desktop, where specially don't want to it start when I log in.Yes, the advanced setting on automatically start is off ( or "No)(!).I can't find it in task manager (windows 10) start-up page. Nothing...

Casual Listener

Yes, this problem again and this happens in my work desktop, where specially don't want to it start when I log in. Yes, the advanced setting on automatically start is off ( or "No)(!). I can't find...

pinq-

Casual Listener

640 Views

2 replies

1 likes

  • 640 Views
  • 2 replies
  • 1 likes

Playing a playlist in reverse order

Hello, In the Netherlands there's a "Top 2000 Songs" each year and theres a playlist for it, but it's from #1-2000, it's being broadcasted on the radio but there's commentary and advertisements inbetween the songs which annoys me a little. I would lo...

Casual Listener

Hello,   In the Netherlands there's a "Top 2000 Songs" each year and theres a playlist for it, but it's from #1-2000, it's being broadcasted on the radio but there's commentary and advertiseme...

user-removed

Not applicable

9204 Views

7 replies

10 likes

  • 9204 Views
  • 7 replies
  • 10 likes

Change "Discovery" Playlist Cover

Hi. I need change the "Discovery" playlist cover that Spotify created automatically. Currently the cover contain my ex - wife and this is causing troubles for me. How can I change the cover or how can I remove this playlist? I didn't find anything he...

Visitor

Hi.   I need change the "Discovery" playlist cover that Spotify created automatically.   Currently the cover contain my ex - wife and this is causing troubles for me.   How can I...

phan_times

Community Legend

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

Adverts not playing, won't play music.

I am using Spotify free and getting ads, which is fine but every 2 or 3 ads, it will get to one and it won't play at all, the play/pause button shows its on play, but timer doesn't move from 0:00, and cannot play music as it says it will play after t...

Newbie

I am using Spotify free and getting ads, which is fine but every 2 or 3 ads, it will get to one and it won't play at all, the play/pause button shows its on play, but timer doesn't move fro...

phan_times

Community Legend

14560 Views

6 replies

31 likes

  • 14560 Views
  • 6 replies
  • 31 likes

Playlist won't stop playing

I adore listening to music while I fall asleep and have a playlist specifically made for sleeping, but when the playlist ends it starts playing random songs that are related to the music in the playlist. This is unfortunate since I need the playlist ...

Newbie

I adore listening to music while I fall asleep and have a playlist specifically made for sleeping, but when the playlist ends it starts playing random songs that are related to the music in the playl...

phan_times

Community Legend

1608 Views

2 replies

0 likes

  • 1608 Views
  • 2 replies
  • 0 likes

Windows App & Snap Assist

When using Snap Assist in Windows 10 (drag to an edge and window snaps to half screen, quarter screen, etc.), the Spotify desktop app will create a small gap along the side and top of the window instead of actually snapping flush with the edge of the...

Newbie

When using Snap Assist in Windows 10 (drag to an edge and window snaps to half screen, quarter screen, etc.), the Spotify desktop app will create a small gap along the side and top of the window inst...

user-removed

Not applicable

2341 Views

4 replies

5 likes

Windows
  • 2341 Views
  • 4 replies
  • 5 likes

Spotify App on Windows will not connect to internet

I use Spotify almost every day on my phone and laptop. For some reason, the app on my laptop just randomly stopped connecting to the internet. I can still use it on my phone, and the web player. This is only specific to the program on my laptop. Wifi...

Casual Listener

I use Spotify almost every day on my phone and laptop. For some reason, the app on my laptop just randomly stopped connecting to the internet. I can still use it on my phone, and the web player. This...

phan_times

Community Legend

4111 Views

3 replies

0 likes

  • 4111 Views
  • 3 replies
  • 0 likes

Solved!! Infinite Loading Screen

I left spotify open for over 12 hours because i read on here that its caused by local files trying to load up due to a windows media libray error, the only local files i have is 1 song but around 20 video clips from games.After the twelve hours still...

Casual Listener

I left spotify open for over 12 hours because i read on here that its caused by local files trying to load up due to a windows media libray error, the only local files i have is 1 song but around 20 ...

phan_times

Community Legend

10185 Views

10 replies

1 likes

  • 10185 Views
  • 10 replies
  • 1 likes

Solved!! Spotify doesn't work on windows 10

Spotify doesn't work on windows 10, even though it the web player works perfectly fineI'm desperate, I can't live without spotifyI've seen someone posting similar screens so I'll just put it herethank you in advance!

Casual Listener

Spotify doesn't work on windows 10, even though it the web player works perfectly fine I'm desperate, I can't live without spotify I've seen someone posting similar screens so I'll just put it here...

Bittencourt

Spotify Star

47787 Views

18 replies

1 likes

Windows
  • 47787 Views
  • 18 replies
  • 1 likes