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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 24 likes
  • Mac
    Windows
  • 135282 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51884 Views
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  • 32 likes
  • Windows
  • 51884 Views
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  • 32 likes

Solved!! Multiple spotify.exe process

Hello Why there are multiple Spotify.exe processes? Why not just one? I killed them one by one but they kept coming back.

  • Visitor
  • Hello   Why there are multiple Spotify.exe processes? Why not just one? I killed them one by one but they kept coming back.      
  • gryffyn
  • Roadie
  • 29721 Views
  • 1 replies
  • 0 likes
  • Windows
  • 29721 Views
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Windows app and iPhone app play different versions of the same song

The song in question is "Bloodwork" by 36 Crazyfists on the album titled "A Snow Capped Romance." This is the only song I've encountered with this problem. There are two versions of the song that were recorded, one with harsh vocals in the middle and...

  • Visitor
  • The song in question is "Bloodwork" by 36 Crazyfists on the album titled "A Snow Capped Romance." This is the only song I've encountered with this problem. There are two versions of the song that wer...
  • 302 Views
  • 0 replies
  • 0 likes
  • Windows
  • 302 Views
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window scaling issue on awkward resolution

Hi Spoitfy Team! This happened when I maximized Spotify.The below screenshot is from a 2048x1152 resolution screen, made with the built-in windows snipping tool using the window snip mode. The only modification I made to the image are my magical oran...

  • Newbie
  • Hi Spoitfy Team!   This happened when I maximized Spotify. The below screenshot is from a 2048x1152 resolution screen, made with the built-in windows snipping tool using the window snip ...
  • jessep60
  • Regular
  • 522 Views
  • 1 replies
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  • Windows
  • 522 Views
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Spotify won't match my local files when listening on work computer

On my Mac at home, I imported my iTunes playlists into Spotify. Everything plays just fine on that computer (presumably) because the files are all there locally. However when I use the web or desktop version of Spotify on my computer at work, NONE of...

  • Gig Goer
  • On my Mac at home, I imported my iTunes playlists into Spotify. Everything plays just fine on that computer (presumably) because the files are all there locally.   However when I use the web...
  • Novantique
  • Casual Listener
  • 1047 Views
  • 1 replies
  • 3 likes
  • Mac
    Windows
  • 1047 Views
  • 1 replies
  • 3 likes

Spotify Lag

Since i purchased premium ive been getting internet lag when i start up spotify or skip a song,im not sure if it has to do with premium but its really annoying

  • Casual Listener
  • Since i purchased premium ive been getting internet lag when i start up spotify or skip a song,im not sure if it has to do with premium but its really annoying
  • Brazzenn
  • Casual Listener
  • 1520 Views
  • 1 replies
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  • Windows
  • 1520 Views
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Superuser Contribution FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available.    Please post in this board if you have any other questions.   Q:...
  • 51884 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51884 Views
  • 0 replies
  • 32 likes

Complaining about full drive, with 95Gb free

I have choosen a folder on my D drive for downloads (offline listening) But when im trying to download the playlists it complains about full drive... I HAVE 95GB FREE!!!!! I had 6Gb free on my C drive before starting to download and now its full. IT ...

  • Regular
  • I have choosen a folder on my D drive for downloads (offline listening) But when im trying to download the playlists it complains about full drive... I HAVE 95GB FREE!!!!! I had 6Gb free on my C driv...
  • 928 Views
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  • Windows
  • 928 Views
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Solved!! Win32 Store app vs generic download

Hello!I'm just wondering how many versions the Win32 Windows Store app (which I noticed about 15 minutes ago) will be behind the main update channel? Mainly, would it be updated as frequently as the "restart spotify to install update" prompt?Thanks!

  • Music Fan
  • Hello! I'm just wondering how many versions the Win32 Windows Store app (which I noticed about 15 minutes ago) will be behind the main update channel? Mainly, would it be updated as frequently as ...
  • hans-jürgen
  • Roadie
  • 7614 Views
  • 1 replies
  • 0 likes
  • Windows
  • 7614 Views
  • 1 replies
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I can't get Spotify to get the album art or the artist from Windows Media Player

I'm trying to import a song from Windows Media Player, and it won't add the album art or the artist. I downloaded an mp3 file, and basically put it into Windows Media Player. I then added the artist, album art, album title and everything else. When I...

  • Newbie
  • I'm trying to import a song from Windows Media Player, and it won't add the album art or the artist. I downloaded an mp3 file, and basically put it into Windows Media Player. I then added the artist,...
  • 372 Views
  • 0 replies
  • 0 likes
  • Windows
  • 372 Views
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Spotify Connect Network Interface Prioritization (updated)

So I've had this problem with my Sonos speakers not showing up in Spotify for Windows. Reached out to Sonos Support on their community forums where a representative pinpointed the problem to my VPN. When I disconnect from VPN the Sonos speakers show ...

  • Newbie
  • So I've had this problem with my Sonos speakers not showing up in Spotify for Windows. Reached out to Sonos Support on their community forums where a representative pinpointed the problem to my ...
  • 797 Views
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  • 1 likes
  • Windows
  • 797 Views
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I can't use high quality. I'm premium

HiI'm a premium and I can't use high quality. I tried to put it but I can't. Can you help me?PS: Sorry for the Italian hehe

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  • Newbie
  • Hi I'm a premium and I can't use high quality. I tried to put it but I can't. Can you help me? PS: Sorry for the Italian hehe
  • Robert_W
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • Windows
  • 470 Views
  • 1 replies
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Unable to delete songs from my "songs" tab

I recently added 3 songs from my local file to my spotify songs list. I've then wanted to delete them as they're not able to be downloaded to my phone. But no matter what I do, those songs can't be deleted and the greyed songs really irritates me on ...

  • Newbie
  • I recently added 3 songs from my local file to my spotify songs list. I've then wanted to delete them as they're not able to be downloaded to my phone. But no matter what I do, those songs can't be d...
  • 254 Views
  • 0 replies
  • 0 likes
  • Windows
  • 254 Views
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Songs don't sync

Hi,After the last few PC updates the songs in my PC do not synchronize with the ones on my mobile phone anymore.The following does not help:Restart the PC programRestart the PCLogout from SpotifyWhat helps:Uninstall and reinstall SpotifyThe Phone is ...

  • Visitor
  • Hi, After the last few PC updates the songs in my PC do not synchronize with the ones on my mobile phone anymore. The following does not help: Restart the PC program Restart the PC Logout from ...
  • 299 Views
  • 0 replies
  • 0 likes
  • Windows
  • 299 Views
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Radio stations on desktop and iPhone not synced

This is kind of hard to explain. I have a radio station of an artist which I play on both my iPhone and my laptop (Windows). I just found out though that these stations are separate on each device, running parallel to each other. i.e. a song that is ...

  • Newbie
  • This is kind of hard to explain.  I have a radio station of an artist which I play on both my iPhone and my laptop (Windows).  I just found out though that these stations are separate on ea...
  • 257 Views
  • 0 replies
  • 0 likes
  • Windows
  • 257 Views
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Descarga de Playlist

Soy usuario de spotify premium y he creado playlists con música de spotify más música local ( de mi disco rígido). La cuestión es que decidi descagar las canciones de las Playlist y se me descargaron todas salvo de una sola playlist que contiene alre...

  • Newbie
  • Soy usuario de spotify premium y he creado playlists con música de spotify más música local ( de mi disco rígido). La cuestión es que decidi descagar las canciones de las Playlist y se me descargaron...
  • 979 Views
  • 0 replies
  • 0 likes
  • Windows
  • 979 Views
  • 0 replies
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Spotify wont connect to any SONOS devices ? help please

My ipad and iphone have been connected to my spotify account since I joined, never logged out, last wednesday came home and went to play some music on spotify through my SONOS system. I was logged out on both devices ? coudnt log on, went on online h...

  • Newbie
  • My ipad and iphone have been connected to my spotify account since I joined, never logged out, last wednesday came home and went to play some music on spotify through my SONOS system. I was logged ou...
  • 292 Views
  • 0 replies
  • 0 likes
  • Windows
  • 292 Views
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This song is not available

Get this stupid message on some songs saying that the song isn't available and that I can locate it on my device if I want. But the songs on spotify, it's not saved locally. WHY IS THERE NO WAY FOR ME TO EASILY CONTACT A SUPPORT LINE TO GET HELP SO I...

  • Casual Listener
  • Get this stupid message on some songs saying that the song isn't available and that I can locate it on my device if I want. But the songs on spotify, it's not saved locally.     WHY IS T...
  • 332 Views
  • 0 replies
  • 1 likes
  • Windows
  • 332 Views
  • 0 replies
  • 1 likes

Cannot open Spotify links

Hey. I've been having this problem where I cannot open Spotify links (like this one: open.spotify.com/user/caaakeeey/playlist/6QAKnenuZoowNqxRzZbeRg). Whenever I do, I get an address invalid error (this). I have tried:Reinstalling SpotifyMaking sure ...

  • Newbie
  • Hey. I've been having this problem where I cannot open Spotify links (like this one: open.spotify.com/user/caaakeeey/playlist/6QAKnenuZoowNqxRzZbeRg). Whenever I do, I get an address invalid err...
  • 388 Views
  • 0 replies
  • 1 likes
  • Windows
  • 388 Views
  • 0 replies
  • 1 likes

Add Local Files to Library over Local Network

I have a server PC (windows 10) at home and it has my library of thousands of my own ripped CD's and other music, all legitimate and in the correct format. I'd like to include these in my "Local Files" in spotify on my main Windows 10 desktop. I clic...

  • Newbie
  • I have a server PC (windows 10) at home and it has my library of thousands of my own ripped CD's and other music, all legitimate and in the correct format.  I'd like to include these in my "Loca...
  • 479 Views
  • 0 replies
  • 1 likes
  • Windows
  • 479 Views
  • 0 replies
  • 1 likes

Spotify will only play three songs in my Songs tab no matter what I do!

I'm a blind user doing my best to work with the desktop app for Spotify. I use the NVDA screen-reader. When I first started using Spotify earlier this year, I could access the albums and artists I had saved to my personal music, but an update about a...

  • Music Fan
  • I'm a blind user doing my best to work with the desktop app for Spotify. I use the NVDA screen-reader. When I first started using Spotify earlier this year, I could access the albums and artists I ha...
  • the_imaginatrix
  • Music Fan
  • 354 Views
  • 1 replies
  • 0 likes
  • Windows
  • 354 Views
  • 1 replies
  • 0 likes