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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81316 Views

40 replies

68 likes

  • 81316 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777691 Views

503 replies

64 likes

  • 777691 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18459 Views

19 replies

5 likes

  • 18459 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2811 Views

0 replies

4 likes

  • 2811 Views
  • 0 replies
  • 4 likes

Spotify via APP-V

Hello, we have an issue using/updating the Spotify app using APP-V. Because we run Spotify in an APP-V bubble, the update mechanism doesn't work. Since we don't want to update the package everytime an update is available how can we prevent Spotify fr...

Newbie

Hello,   we have an issue using/updating the Spotify app using APP-V.   Because we run Spotify in an APP-V bubble, the update mechanism doesn't work. Since we don't want to update the p...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Error 408

I can't access to my free account and I live in the UK so I am not on holidays

Visitor

I can't access to my free account and I live in the UK so I am not on holidays

Sebasty

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Chromecast audio - can not control the volume from windows app

Hello I am having problem with controlling the volume when connected from my laptops windows app to chromecast audio. Its just greyed out. I can control the volume without problems when casting from my phone. But why not from my laptop?

Casual Listener

Hello I am having problem with controlling the volume when connected from my laptops windows app to chromecast audio. Its just greyed out.  I can control the volume without problems when castin...

kroppkakor

Newbie

6217 Views

9 replies

31 likes

Windows
  • 6217 Views
  • 9 replies
  • 31 likes

Multiselect (SHIFT/CTRL) is not longer working

Sorry, I like your service, but your software is sometimes really frustrating. Currently it's not possible to select several songs using SHIFt or CNTL. Please fix this 1.0.72.117.g6bd7cc73 (Windows Store version)

Roadie

Sorry, I like your service, but your software is sometimes really frustrating.   Currently it's not possible to select several songs using SHIFt or CNTL.   Please fix this   1.0....

Sebasty

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Music goes starts next song about once a minute

Hi, I recently started having an issue with spotify on windows (not web-app). About every minute, my music will go to the next song, cutting off the previous song, or unpausing spotify and starting the next song if it was paused. I'm not sure why thi...

Newbie

Hi, I recently started having an issue with spotify on windows (not web-app).  About every minute, my music will go to the next song, cutting off the previous song, or unpausing spotify and...

phan_times

Community Legend

484 Views

2 replies

0 likes

Windows
  • 484 Views
  • 2 replies
  • 0 likes

My Spotify isn't starting up.

I'm not really sure for how long ive had this problem, but everytime I have went to open spotify, I would get this (screenshot is somewhere). I have uninstalled and reinstalled a few times, did the command prompt from another thread and nothing. Plea...

Casual Listener

I'm not really sure for how long ive had this problem, but everytime I have went to open spotify, I would get this (screenshot is somewhere). I have uninstalled and reinstalled a few times, did the c...

phan_times

Community Legend

706 Views

3 replies

0 likes

  • 706 Views
  • 3 replies
  • 0 likes

Listen musics while stream on Youtube

Hello good afternoon,I wonder if there are any restrictions on listening to my songs on Spotify while I'm doing a livestream on Youtube?I have a game channel, and I like to listening musics, so I would like to know if there is any problem in listenin...

Newbie

Hello good afternoon, I wonder if there are any restrictions on listening to my songs on Spotify while I'm doing a livestream on Youtube? I have a game channel, and I like to listening musics, so I...

phan_times

Community Legend

5127 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! No aparece opcion descargar musica sin conexion

Soy usuario premium y no aparece la opcion de descargar mi musica sin conexion, de hecho no la encuentro en ninguna biblioteca, y me gustaria hacerlo, gracias

Newbie

Soy usuario premium y no aparece la opcion de descargar mi musica sin conexion, de hecho no la encuentro en ninguna biblioteca, y me gustaria hacerlo, gracias

phan_times

Community Legend

15931 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Spotify Website does not load

Hello, the Spotify website has not been loading for myself and several co-workers. We also noticed that album art has been missing in the desktop player. Getting the same results from all OS. Thinking the two are connected. We are behind a firewall b...

Casual Listener

Hello, the Spotify website has not been loading for myself and several co-workers. We also noticed that album art has been missing in the desktop player. Getting the same results from all OS. Thinkin...

phan_times

Community Legend

2581 Views

6 replies

1 likes

  • 2581 Views
  • 6 replies
  • 1 likes

MEU SPOTIFY NAO SAI DESSA TELA

NAO SEI MAIS OQ FAZER NAO SAI DISSE JA REINSTALEI VARIAS VESES NAO SAI DAI OQ FAZER, USO W10 64B

Casual Listener

NAO SEI MAIS OQ FAZER NAO SAI DISSE JA REINSTALEI VARIAS VESES NAO SAI DAI OQ FAZER, USO W10 64B

Medim

Casual Listener

1832 Views

3 replies

1 likes

  • 1832 Views
  • 3 replies
  • 1 likes

Can't listen to local files

I am trying to import local .mp3 files and they are unplayable through the spotify app. I can play the files through windows media player and the songs are showing up on my local files list. When I try to play them through the spotify app, I get the ...

Newbie

I am trying to import local .mp3 files and they are unplayable through the spotify app. I can play the files through windows media player and the songs are showing up on my local files list. When I t...

phan_times

Community Legend

1122 Views

2 replies

0 likes

  • 1122 Views
  • 2 replies
  • 0 likes

Can't connect with Cortana

Hello, I'm trying to link my Cortana in Windows 10 Home to Spotify. I have the latest version of Windows 10. When I go to connect to Spotify in Cortana's notebook, after putting in my Spotify credentials I continuously get "I can't seem to connect to...

Newbie

Hello,   I'm trying to link my Cortana in Windows 10 Home to Spotify. I have the latest version of Windows 10. When I go to connect to Spotify in Cortana's notebook, after putting in my Spotif...

user-removed

Not applicable

1377 Views

1 replies

0 likes

  • 1377 Views
  • 1 replies
  • 0 likes

Spotify Installed without my consent?

Hello there. I am going crazy with this. Is Spotify installing itself without my concent? I just formatted my PC (restored) with the office IMG from Microsoft website. I go to startup and I see these things just there, chilling. What is this all abou...

Casual Listener

Hello there.   I am going crazy with this. Is Spotify installing itself without my concent? I just formatted my PC (restored) with the office IMG from Microsoft website. I go to startup and I ...

phan_times

Community Legend

3259 Views

3 replies

0 likes

  • 3259 Views
  • 3 replies
  • 0 likes

Solved!! Windows 10 Infinite Loading

A couple weeks ago there was a Spotify update, already listening to music I decided I was to update later. Something went weird with my pc and I restarted, Spotify updated itself and has not worked since.WHAT I HAVE TRIED-----------------------------...

Casual Listener

A couple weeks ago there was a Spotify update, already listening to music I decided I was to update later. Something went weird with my pc and I restarted, Spotify updated itself and has not worked s...

kaelteufel

Casual Listener

1189 Views

1 replies

1 likes

  • 1189 Views
  • 1 replies
  • 1 likes

Spotify desktop app

The spotify desktop app is all around an amazing app! Although i find my self not being able to broswe playlists or search for anything cause of an error that makes the app loading for a long time (you know that circle thing with the dots thats spinn...

Music Fan

The spotify desktop app is all around an amazing app!   Although i find my self not being able to broswe playlists or search for anything cause of an error that makes the app loading for a lon...

phan_times

Community Legend

5538 Views

2 replies

0 likes

  • 5538 Views
  • 2 replies
  • 0 likes

Image not showing up to be uploaded

In short, I am trying to upload an image for a playlist cover. I've done it multiple times before. But now its downright impossible to do so because the image doesn't show up in my documents. I've downloaded the same image multiple times yet its as i...

Casual Listener

In short, I am trying to upload an image for a playlist cover. I've done it multiple times before. But now its downright impossible to do so because the image doesn't show up in my documents. I've do...

Iwordex

Music Fan

4338 Views

4 replies

0 likes

Images
  • 4338 Views
  • 4 replies
  • 0 likes

Spotify abre pero no carga la pagina de iniciar cesion

Sporify no me abre, solo sale el icono de carga pero no aparece la pagina de inicio de sesion, anteriormente abri un archivo .bat para tener spotiyfi premium con los siguientes comandos: @ECHO OFF:: BatchGotAdmin:-------------------------------------...

Newbie

Sporify no me abre, solo sale el icono de carga pero no aparece la pagina de inicio de sesion, anteriormente abri un archivo .bat para tener spotiyfi premium con los siguientes comandos:   @EC...

Medim

Casual Listener

2083 Views

1 replies

1 likes

  • 2083 Views
  • 1 replies
  • 1 likes

Spotify Windows app is the worst app I ever used

My observations:1. The app is very slow, some actions takes 20 seconds (on new pc)2. There are many unexpected errors, that after restart go away without a trace3. New versions are releasing frequently - I doubt that they are thorough testedExample f...

Newbie

My observations: 1. The app is very slow, some actions takes 20 seconds (on new pc) 2. There are many unexpected errors, that after restart go away without a trace 3. New versions are releasing ...

1280 Views

0 replies

22 likes

  • 1280 Views
  • 0 replies
  • 22 likes

Solved!! mode aleatoire

spotify sur mon smartphone windows 10 fonctionne en aleatoire : comment desactiver le mode aleatoire

Newbie

spotify sur mon smartphone windows 10 fonctionne en aleatoire : comment desactiver le mode aleatoire

Iwordex

Music Fan

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

App freezes often

The Windows app freezes very often and does not respond any longer Please fix that 1.0.72.117.g6bd7cc73 (Windows Store version)

Roadie

The Windows app freezes very often and does not respond any longer   Please fix that   1.0.72.117.g6bd7cc73 (Windows Store version)

Iwordex

Music Fan

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes