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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154831 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148142 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11471 Views

1 replies

6 likes

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Spotify is now working on Windows 10

My pc is windows 10 (build number 16299.15) it's not working. and get freeze the striming. even spotify web player. but my Mac spotify is working very well. no freeze but only windows 10 have freeze in the striming even i disable the hardware accelat...

Newbie

My pc is windows 10 (build number 16299.15) it's not working. and get freeze the striming. even spotify web player. but my Mac spotify is working very well. no freeze but only windows 10 have freeze ...

383 Views

0 replies

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extremly slow downloading of app

hi ! been having trouble installing spotify on my pc. its really taking a long time. dunno what is up. im on 50mbps fiber connection by the way and it says it will take nearly an hour to finished downloading.

Newbie

hi ! been having trouble installing spotify on my pc. its really taking a long time. dunno what is up. im on 50mbps fiber connection by the way and it says it will take nearly an hour to finished dow...

419 Views

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[Desktop][Connect]

I can't control the volume from Spotify connected to my chromecast in Windows 10? On my previous device (Gramofon) there was a volume control so it must be possible

Casual Listener

I can't control the volume from Spotify connected to my chromecast in Windows 10?   On my previous device (Gramofon) there was a volume control so it must be possible 

438 Views

0 replies

0 likes

Connect
Desktop
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When you want add a song to your playlist, it's limited.

In the last update of the windows app, when you try to add some song to your playlist, on the list you can see just a few items and you can't add the song to a playlist that you want. It was work well but in the latest update, this stopped working we...

Newbie

In the last update of the windows app, when you try to add some song to your playlist, on the list you can see just a few items and you can't add the song to a playlist that you want. It was wor...

hillyerl

Newbie

502 Views

1 replies

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Unable to sign in through Facebook on Spotify desktop app (Windows Vista)

It was working well up until a few days ago. I accidentally signed out and it hasn't let me sign back in since. I've tried rebooting the PC, which is Windows Vista, and reinstalling the current version of Spotify. Spotify works fine on my iPhone and ...

Newbie

It was working well up until a few days ago. I accidentally signed out and it hasn't let me sign back in since. I've tried rebooting the PC, which is Windows Vista, and reinstalling the current versi...

445 Views

0 replies

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cannot start or uninstall Spotify on Windows 7 64

I am running Windows 7 64 bit on two different computers and after some updates I found I was unable to open Spotify or uninstall it. In both cases, simply nothing happens. I tried uninstalling using control panel>>uninstall program, and using CMD or...

Newbie

I am running Windows 7 64 bit on two different computers and after some updates I found I was unable to open Spotify or uninstall it. In both cases, simply nothing happens. I tried uninstalling using...

bbedo

Roadie

641 Views

1 replies

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some songs in playlist are greyed out (won't play) on work computer, but not on home computer.

Some songs in playlist on work computer are greyed out (won't play), but are not greyed out and WILL play on home computer. Hint, I work in the same country as I live in... not regional!What is this all about?

Regular

Some songs in playlist on work computer are greyed out (won't play), but are not greyed out and WILL play on home computer. Hint, I work in the same country as I live in... not regional! What is thi...

354 Views

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The Annoying NON-MUSIC junk in Playlists

Anyone else bothered by the horse **bleep** that's just started to creep in to the spotify playlists? I don't want to hear an interview when I just want to listen to music... I wish there was a way to skip these non music items from the playlists...

Newbie

Anyone else bothered by the horse **bleep** that's just started to creep in to the spotify playlists? I don't want to hear an interview when I just want to listen to music... I wish there was a way t...

551 Views

0 replies

1 likes

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1 simple client for music only please.

I know you have too much time, please go on and make spotlights so I cant see my client, it's very useful. And all the things that shows up when i'm trying to start my playlist, new "features" that i don't want (most likely)However! I got an idea, ma...

Regular

I know you have too much time, please go on and make spotlights so I cant see my client, it's very useful. And all the things that shows up when i'm trying to start my playlist, new "features" that i...

jdc78

Regular

499 Views

2 replies

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This ad keeps breaking my Spotify

https://itunes.apple.com/US/app/id1295152666?mt=8 Nothing will play unless I uninstall and reinstall. And "ask the community" is a ridiculous way of getting technical help. How do I actually get in touch with someone who can fix this? I was about to ...

Newbie

https://itunes.apple.com/US/app/id1295152666?mt=8   Nothing will play unless I uninstall and reinstall. And "ask the community" is a ridiculous way of getting technical help. How do I actually...

464 Views

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Music wont play

Today, when I would click on my music to play, a blue note on the spotify app would pop up and say that something like: Cannot play this song. You can import the file from your computer to listen. and it said this with every song, whether it was in m...

Newbie

Today, when I would click on my music to play, a blue note on the spotify app would pop up and say that something like: Cannot play this song. You can import the file from your computer to listen.&nb...

377 Views

0 replies

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Shuffle....

Shuffle is not working as intended, please fix it or it will be my and my friends' last month of subscription. ref https://community.spotify.com/t5/Desktop-Windows/Shuffle-doesn-t-shuffle/td-p/3421499

Regular

Shuffle is not working as intended, please fix it or it will be my and my friends' last month of subscription.   ref https://community.spotify.com/t5/Desktop-Windows/Shuffle-doesn-t-shuffle/td...

261 Views

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Song image

the song image does not appearHELP ME

Newbie

the song image does not appear HELP ME

392 Views

0 replies

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Doesn't Shuffle Music

I've paid for Spotify for over 2 years (family plan for most of it) and it continues to have the problem of not shuffling music correctly. It doesn't matter which play list or which device --- this problem has been OCCURRING FOR 2 YEARS, ON ALL OF MY...

Casual Listener

I've paid for Spotify for over 2 years (family plan for most of it) and it continues to have the problem of not shuffling music correctly.  It doesn't matter which play list or which device --- ...

kartselyanski96

Regular

1022 Views

1 replies

3 likes

shuffle
Shuffle Algorithm
Shuffle Playlist
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Spotify Desktop Random Skipping

Hello everyone, I've run into a problem using the desktop version of Spotify. I do have premium and I'm operating on a Windows 7 computer. Here are the details of the problem: - Sometimes Spotify works just fine- Sometimes, after skipping a few times...

Newbie

Hello everyone, I've run into a problem using the desktop version of Spotify. I do have premium and I'm operating on a Windows 7 computer. Here are the details of the problem:  - Sometimes Spot...

465 Views

0 replies

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Solved!! Can'n normally start or uninstall Windows Store installed Spotify

I installed Spotify on my Win 10 from the Windows Store, pinned its icon to the Taskbar and it worked fine.Recently, I thing after installing some bigger Win updates, when I clieck the Spotify taskbar icon, it does nothing. When I hit the windows key...

Casual Listener

I installed Spotify on my Win 10 from the Windows Store, pinned its icon to the Taskbar and it worked fine. Recently, I thing after installing some bigger Win updates, when I clieck the Spotify task...

RadekSk1

Casual Listener

9436 Views

2 replies

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Solved!! Not able to repeat a single song

Hello,since yesterday I'm not able to click on the repeat button twice. That means that I can only repeat the whole playlist, but not a song by itself. (in other words: the repeat button with the (1) in it is gone.) It always worked for me in the web...

Newbie

Hello, since yesterday I'm not able to click on the repeat button twice. That means that I can only repeat the whole playlist, but not a song by itself. (in other words: the repeat button with the (...

IguanaSetup

Community Legend

1329 Views

1 replies

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Superuser Contribution Can you combine two playlists but keep original date added?

I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one and have the orignal dates for both?

Newbie

I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one a...

Xenia

Moderator

2317 Views

2 replies

14 likes

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