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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81241 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777224 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18369 Views

19 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

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App not launching properly

When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window. Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a SpotifyWebHelper.exe, and another Spotify.exe that execut...

Newbie

When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window.  Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a ...

IguanaSetup

Community Legend

677 Views

1 replies

0 likes

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Loading window only when Spotify starts (PC)

Hello,I have a problem. When I enter my Spotify application I only have loading screen with circle moving around (check on screenshot). I can wait like that for 20-30? minutes and still nothing happens. Login window does not appear. 1. Yes, I restart...

Regular

Hello, I have a problem. When I enter my Spotify application I only have loading screen with circle moving around (check on screenshot). I can wait like that for 20-30? minutes and still nothing hap...

furymistrz

Regular

2326 Views

14 replies

1 likes

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Spotify no carga al abrir luego de reinstalar

sucede que reinstale el spotify para poder actualizarlo, luego de hacer esto al abrir el programa me aparece una animacion de carga infinita y nunca termina de cargar. ya lleva dos horas asi y no pasa nada. ¿Que puedo hacer? no puedo iniciar sesion y...

Newbie

sucede que reinstale el spotify para poder actualizarlo, luego de hacer esto al abrir el programa me aparece una animacion de carga infinita y nunca termina de cargar. ya lleva dos horas asi y n...

ShatteredEssenc

Regular

2676 Views

6 replies

0 likes

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Missing Music

A while back I put an album by Randy Newman (Harps and Angels) in my playlist. I subscribe to Premium. Recently I went to listen to the album and cannot find it. When I searched for the album, it is does not come up. What is going on?

Casual Listener

A while back I put an album by Randy Newman (Harps and Angels) in my playlist.  I subscribe to Premium.  Recently I went to listen to the album and cannot find it.  When I searched for...

phan_times

Community Legend

677 Views

3 replies

0 likes

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Local Files

I added new songs to my local files on my computer. WALK THE MOON's Album called: The Other Side: B-Side And Rarities. When I save them to a playlist the artist name changes from WALK THE MOON to Walk the Moon. Upon clicking "Walk the Moon", it direc...

Newbie

I added new songs to my local files on my computer. WALK THE MOON's Album called: The Other Side: B-Side And Rarities. When I save them to a playlist the artist name changes from WALK THE MOON to Wal...

phan_times

Community Legend

546 Views

1 replies

0 likes

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Spotify stuck on loading wheel, Win 10

For the past day I've been unable to get into Spotify. When I launch it, the window opens and the loading wheel appears with the usual black background- but it doesn't progress onto the next screen (log in menu or the regular app interface) and just ...

Newbie

For the past day I've been unable to get into Spotify. When I launch it, the window opens and the loading wheel appears with the usual black background- but it doesn't progress onto the next screen (...

Iwordex

Music Fan

2492 Views

12 replies

2 likes

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Laptop won't play music

Hello, I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I already turned off the local files tabs and got rid of it on ...

Newbie

Hello,  I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I alr...

pontus_arnell

Regular

753 Views

1 replies

0 likes

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Solved!! Spotify plays wrong song (usually equivalent track number from subsequent album)

Description Whenever I try to play a song, spotify will play the equivilant track number from the next album down, and to play the song I want to I have to play the equivilant track number from the preceeding album. A more detailed description, using...

Casual Listener

Description Whenever I try to play a song, spotify will play the equivilant track number from the next album down, and to play the song I want to I have to play the equivilant track number from the...

pontus_arnell

Regular

31371 Views

73 replies

5 likes

Windows
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Importing iTunes Playlists

Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files, i have all the itunes directories saved as sources...

Newbie

Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files,...

510 Views

0 replies

0 likes

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No Internet connection on Windows, for real this time, please

Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop. Windows firewall setings checked, Spotify installed many times again, logged out and again in. May...

Newbie

Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop.   Windows firewall setings checked, Spot...

401 Views

0 replies

0 likes

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local files playing on mobile

I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring it up on my phone it says the song can't play becau...

Newbie

I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring ...

aPersonInNeed

Casual Listener

533 Views

1 replies

0 likes

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Radio Station like and unlike

It appears that once you have chosen to like or dislike a song that shows up in a radio station, that you cannot undo that choice. These buttons should be on a toggle in my opinion. I've clicked the button on accident a few times, and it would be nic...

Casual Listener

It appears that once you have chosen to like or dislike a song that shows up in a radio station, that you cannot undo that choice.  These buttons should be on a toggle in my opinion. I've clicke...

MrMojoRising

Regular

35998 Views

75 replies

133 likes

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  • 133 likes

Saved songs dont appear in the Songs tab from Your Library

I literally only have this problem with my pc, my phone still has all the songs that i have sabed in the Songs tab, but my laptop got desynced or something weird and I only see the last song I added (which was a day ago) and my local files.

Newbie

I literally only have this problem with my pc, my phone still has all the songs that i have sabed in the Songs tab, but my laptop got desynced or something weird and I only see the last song I added ...

370 Views

0 replies

0 likes

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Desktop Bug

When I have a window behind spotify say google chrome or any program at all even though spotify is the active window and ontop of those I can click through spotify and it will not allow me to change songs etc unless I close and reopen spotify. If you...

Casual Listener

When I have a window behind spotify say google chrome or any program at all even though spotify is the active window and ontop of those I can click through spotify and it will not allow me to change ...

322 Views

0 replies

1 likes

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Drunk Playlist ?

Hi,I have a problem with playlist.When I try to put a track in one of my playlist, the last step of the tree development does not appear and it's no possible to put the track in a playlist.I have uninstall/reinstall the app.....no result.Printscreen ...

Newbie

Hi, I have a problem with playlist. When I try to put a track in one of my playlist, the last step of the tree development does not appear and it's no possible to put the track in a playlist. ...

355 Views

0 replies

0 likes

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Display

Hi i have an problem when im start my spotify it run like miniaplication and dont display on mi screen How can i repair it ?

Newbie

Hi i have an problem 😕 when im start my spotify it run like miniaplication and dont display on mi screen 😕 How can i repair it ? 

361 Views

0 replies

0 likes

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Local (iTunes) Playlists Download

I noticed Spotify adds info like albums and covers to tracks that are missing it. How can I use the ''Download'' function to obtain those songs with complete metadata ? Nothing happens when I enable ''Download'' for the playlist.

Newbie

I noticed Spotify adds info like albums and covers to tracks that are missing it. How can I use the ''Download'' function to obtain those songs with complete metadata ? Nothing happens when I enable ...

295 Views

0 replies

0 likes

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Spotify says I'm offline when I'm not

I'm not offline, but spotify thinks I am. I have logged out and logged in again, disconnected from wi-fi and connected back again, I even uninstalled spotify (and then had to download an older version because it wouldn't load). It keeps doing the sam...

Casual Listener

I'm not offline, but spotify thinks I am. I have logged out and logged in again, disconnected from wi-fi and connected back again, I even uninstalled spotify (and then had to download an older versio...

Luke

Community Legend

1426 Views

1 replies

0 likes

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Spotify keeps auto starting despite disabled settings

Yeah, I know; this topic has re-surfaced more times than syphilis. But I'm at a loss here. I've disabled the autostart feature in advanced settings and the setting "Allow Spotify to be opened from the Web". I've uninstalled and reinstalled the applic...

Newbie

Yeah, I know; this topic has re-surfaced more times than syphilis. But I'm at a loss here.   I've disabled the autostart feature in advanced settings and the setting "Allow Spotify to be opene...

Luke

Community Legend

826 Views

1 replies

0 likes

startup
Startup Bug
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Solved!! Unable to view artist.

Artist is "Rude." bug applies to any song, for instance, "Eternal Youth", web link works fine. Whenever I'm trying to look for songs of this artist, if I then click on his name in the table (or rightclick > Go to Artist), I get "Something went wrong"...

Newbie

Artist is "Rude." bug applies to any song, for instance, "Eternal Youth", web link works fine. Whenever I'm trying to look for songs of this artist, if I then click on his name in the table (or ...

hmhrex

Regular

4226 Views

4 replies

1 likes

  • 4226 Views
  • 4 replies
  • 1 likes