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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150369 Views

83 replies

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138320 Views

294 replies

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11276 Views

1 replies

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Song image

the song image does not appearHELP ME

Newbie

the song image does not appear HELP ME

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Doesn't Shuffle Music

I've paid for Spotify for over 2 years (family plan for most of it) and it continues to have the problem of not shuffling music correctly. It doesn't matter which play list or which device --- this problem has been OCCURRING FOR 2 YEARS, ON ALL OF MY...

Casual Listener

I've paid for Spotify for over 2 years (family plan for most of it) and it continues to have the problem of not shuffling music correctly.  It doesn't matter which play list or which device --- ...

kartselyanski96

Regular

1006 Views

1 replies

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shuffle
Shuffle Algorithm
Shuffle Playlist
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Spotify Desktop Random Skipping

Hello everyone, I've run into a problem using the desktop version of Spotify. I do have premium and I'm operating on a Windows 7 computer. Here are the details of the problem: - Sometimes Spotify works just fine- Sometimes, after skipping a few times...

Newbie

Hello everyone, I've run into a problem using the desktop version of Spotify. I do have premium and I'm operating on a Windows 7 computer. Here are the details of the problem:  - Sometimes Spot...

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Solved!! Can'n normally start or uninstall Windows Store installed Spotify

I installed Spotify on my Win 10 from the Windows Store, pinned its icon to the Taskbar and it worked fine.Recently, I thing after installing some bigger Win updates, when I clieck the Spotify taskbar icon, it does nothing. When I hit the windows key...

Casual Listener

I installed Spotify on my Win 10 from the Windows Store, pinned its icon to the Taskbar and it worked fine. Recently, I thing after installing some bigger Win updates, when I clieck the Spotify task...

RadekSk1

Casual Listener

9423 Views

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Solved!! Not able to repeat a single song

Hello,since yesterday I'm not able to click on the repeat button twice. That means that I can only repeat the whole playlist, but not a song by itself. (in other words: the repeat button with the (1) in it is gone.) It always worked for me in the web...

Newbie

Hello, since yesterday I'm not able to click on the repeat button twice. That means that I can only repeat the whole playlist, but not a song by itself. (in other words: the repeat button with the (...

IguanaSetup

Community Legend

1299 Views

1 replies

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Superuser Contribution Can you combine two playlists but keep original date added?

I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one and have the orignal dates for both?

Newbie

I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one a...

Xenia

Moderator

2266 Views

2 replies

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Solved!! Multiple Issues After Windows 10 Update

Hi, After a recent Windows 10 update, noticed immediately that the Spotify Icon went blank (Just a Green Box - No Icon) - It also appears the same in Apps on the Start Menu. Now its nowhere to be found on the pc, not in "Find", Explorer, Appdata/Roam...

Casual Listener

Hi,    After a recent Windows 10 update, noticed immediately that the Spotify Icon went blank (Just a Green Box - No Icon) - It also appears the same in Apps on the Start Menu. &nbs...

HarmeetSP

Casual Listener

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2 replies

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Spotify Screen Blank

I'm using Windows 10, uninstalled and installed for a few times. It still doesn't work.

Casual Listener

I'm using Windows 10, uninstalled and installed for a few times. It still doesn't work.

choimay

Casual Listener

1506 Views

6 replies

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Solved!! open.spotify.com content won't play through spotify premium app

I was searching for content with google and found many albums that couldn't be found through the search function of the app that came with my premium memberships. The premium app works well with content found through it. I tried Chrome, Firefox and E...

Casual Listener

I was searching for content with google and found many albums that couldn't be found through the search function of the app that came with my premium memberships. The premium app works well with cont...

wwhit2220

Casual Listener

560 Views

1 replies

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My Music has no sound

I'm trying to listen to the song Heat by Eminem after adding it to my playlist with other songs in his album and it used to play before but won't now. I can listen to some other songs but it just won't work. When I hit play the audio track at the bot...

Newbie

I'm trying to listen to the song Heat by Eminem after adding it to my playlist with other songs in his album and it used to play before but won't now. I can listen to some other songs but it jus...

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Bring my own music

With Google Play, I was able to include my own previusly purchased music - how do I do that here for music that isn't available on Spotify? Can't very well have all my music in one place without Garth Brooks!

Newbie

With Google Play, I was able to include my own previusly purchased music - how do I do that here for music that isn't available on Spotify?  Can't very well have all my music in one place withou...

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Since Windows 10...

"This song is not available. If you have the file on your computer you can import it."For every song. After Windows 10 update, my sound was not working at all. I had to update sound drivers, that fixed the issue with sound from other sources. For SPO...

Newbie

"This song is not available.  If you have the file on your computer you can import it." For every song.   After Windows 10 update, my sound was not working at all.  I had to update ...

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PROBLEMA CON ARCHIVOS LOCALES

QUE TAL, TENGO PROBLEMAS AL INTENTAR CREAR UNA PLAYLIST CON TODOS MIS ARCHIVOS LOCALES, EN SI ES TODA LA MUSICA QUE TENIA EN UN IPOD CLASSIC (13,622 CANCIONES), ME SALE LA SIGUIENTE LEYENDA: "HAS LLENADO ESTA PLAYLIST HASTA EL MAXIMO, ESTAMOS IMPRESI...

Newbie

QUE TAL, TENGO PROBLEMAS AL INTENTAR CREAR UNA PLAYLIST CON TODOS MIS ARCHIVOS LOCALES, EN SI ES TODA LA MUSICA QUE TENIA EN UN IPOD CLASSIC (13,622 CANCIONES), ME SALE LA SIGUIENTE LEYENDA: "HA...

623 Views

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test

username is random letters

Newbie

username is random letters

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8 yr Premium sub cancelled, Windows 10 desktop app no longer works

I love Spotify, for 8 years I used it on my desktop at work and at home, but since upgrading to Window 10, I've had nothiong but problems with it. This is more of a rant than anything else, as I have tried all the solutions, sometimes they work, but ...

Casual Listener

I love Spotify, for 8 years I used it on my desktop at work and at home, but since upgrading to Window 10, I've had nothiong but problems with it. This is more of a rant than anything else, as I have...

Wendy172

Regular

537 Views

1 replies

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songs that are on Spotify but it says they aren’t

So I had two songs on my desktop I was listening to and I know they’re there but I click on them and it now says this song is not available. How do I fix this it’s happened two separate times. The songs we’re freight train and the older I get by Alan...

Newbie

So I had two songs on my desktop I was listening to and I know they’re there but I click on them and it now says this song is not available. How do I fix this it’s happened two separate times. The so...

000000Jd

Newbie

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Can't see a specific friend's spotify activity

I have recently noticed that I can't see one of my friends listening activity even though I can see what all of my other friends are listening to. I told her to turn the feature on and she said it was, and we both tried logging in and out and reinsta...

Newbie

I have recently noticed that I can't see one of my friends listening activity even though I can see what all of my other friends are listening to. I told her to turn the feature on and she said it wa...

862 Views

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Crossfade not working on specific artists and setting not saving.

Brief description of the issue:Crossfade does not work for specific artists (Tennis) and the setting doesn't save once I leave the settings page. Steps I took:First I turned on the crossfade option (12 seconds). Tried to play Tennis songs - crossfade...

Casual Listener

Brief description of the issue: Crossfade does not work for specific artists (Tennis) and the setting doesn't save once I leave the settings page.    Steps I took: First I turned on th...

482 Views

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