Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
James335
Casual Listener
58913 Views
78 replies
27 likes

58913 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 hours ago
AssassinSasha25
Newbie
82130 Views
277 replies
21 likes

82130 Views
277 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5743 Views
1 replies
6 likes

5743 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146140 Views
0 replies
26 likes
Mac
Windows

146140 Views
0 replies
26 likes

Cant sign in to windows desktop app

signed up to spotify 3 weeks ago. im unable to access the app on my pc. i put my username and email in and then it just sits there and nothing happens. any help would be appreciated.

Eig8hty
Casual Listener
signed up to spotify 3 weeks ago. im unable to access the app on my pc. i put my username and email in and then it just sits there and nothing happens. any help would be apprecia...
2018-01-08 11:04:48 PM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

I can't find my saved songs

Hi,I have saved a bunch of songs and albums, but now when I go to my "Songs" or "Albums" page they do not show up there. If I go to one of my playlists or an artist profile, songs that I have saved still show the checkmark, but then they aren't there...

MusicalAesthete
Casual Listener
Hi, I have saved a bunch of songs and albums, but now when I go to my "Songs" or "Albums" page they do not show up there. If I go to one of my playlists or an artist profile, songs that I have saved...
2018-01-08 9:54:54 PM
2018-01-08 10:05:58 PM
MusicalAesthete
Casual Listener
1860 Views
2 replies
0 likes

1860 Views
2 replies
0 likes

can't rearrange tracks on a playlist

i'm able to rearrange all of my other playlists, and everything else works fine, it's just this one playlist i'm not able to alter.

lolarosales
Casual Listener
i'm able to rearrange all of my other playlists, and everything else works fine, it's just this one playlist i'm not able to alter.
2018-01-07 10:23:14 PM
2018-01-08 10:00:08 PM
lolarosales
Casual Listener
2124 Views
2 replies
1 likes

2124 Views
2 replies
1 likes

I Can't See All of My Playlists???

So, I have a lot of playlists. At least 20. And recently, whenever I try to add a song to a playlist, I can only ever see the first few playlists I have. As you can see, "Sunday Morning" is the last playlist that shows up in the menu, but it isn't th...

secretbanch
Casual Listener
So, I have a lot of playlists. At least 20. And recently, whenever I try to add a song to a playlist, I can only ever see the first few playlists I have. As you can see, "Sunday Morning" is the last ...
2018-01-08 5:23:14 PM
2018-01-08 8:45:44 PM
Nico
Community Legend
4984 Views
1 replies
0 likes

4984 Views
1 replies
0 likes

Solved!! Spotify on laptop claims NO song is available. Works fine on other devices on same wifi.

I have a laptop with win10, legal and updated version.My spotify premium started claiming that any song "is not available. If you have the file on your computer you can upload it."It just jumps to next song and the next and the next....with the same ...

rikkenstorp
Casual Listener
I have a laptop with win10, legal and updated version. My spotify premium started claiming that any song "is not available. If you have the file on your computer you can upload it." It just jumps t...
2018-01-07 11:14:03 PM
2018-01-08 8:28:48 PM
rikkenstorp
Casual Listener
588 Views
3 replies
0 likes

588 Views
3 replies
0 likes

Spotify never stops playing

I would like to have spotify stop playing music after my the album I selected is over. Instead it starts with the same playlist again, only repeats the last song, continues with an album I had as a playlist last week or fills the playlist with random...

Elfishi
Casual Listener
I would like to have spotify stop playing music after my the album I selected is over. Instead it starts with the same playlist again, only repeats the last song, continues with an alb...
2018-01-08 7:45:56 PM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Pumping Desktop Player (Win)

We adressed an issue with the Windows player: Audio is "pumping" - like a misconfigured limiter or compressor in a professional environment does. any idea, how to solve this?we are using the latest version of the win software.

alexis_
Casual Listener
We adressed an issue with the Windows player: Audio is "pumping" - like a misconfigured limiter or compressor in a professional environment does. any idea, how to solve this? we are using...
2018-01-06 9:40:56 PM
2018-01-08 6:32:28 PM
alexis_
Casual Listener
348 Views
2 replies
0 likes

348 Views
2 replies
0 likes

Offline Withdrawn, Premium, 1 Device (PC)

Only have 1 device (pc), downloaded about 700 songs that we've been listening offline. But this morning we got a msg saying that our "offline was withdrawn". We're signed up with the Premium service.What can we do to get our offline service again? Wi...

hjeff71
Casual Listener
Only have 1 device (pc), downloaded about 700 songs that we've been listening offline. But this morning we got a msg saying that our "offline was withdrawn". We're signed up with the Premium service....
2018-01-08 4:47:15 PM
2018-01-08 5:11:53 PM
Nico
Community Legend
702 Views
3 replies
0 likes

702 Views
3 replies
0 likes

all songs option

All songs option available on Android app but not on squeezebox touch with spotty

jimbo2ko
Casual Listener
All songs option available on Android app but not on squeezebox touch with spotty
2018-01-08 4:42:23 PM
2018-01-08 4:55:42 PM
Nico
Community Legend
206 Views
1 replies
0 likes

206 Views
1 replies
0 likes

Windows Player Stuck offline

The latestest version just totally screwed my machine up. For some reason it would go offline after taking forever to load, and somehow would reset my connection to the internet on my machine. My remote desktop (work) would disconnect and then spotif...

steveOGallagher
Casual Listener
The latestest version just totally screwed my machine up. For some reason it would go offline after taking forever to load, and somehow would reset my connection to the internet on my machine. My rem...
2018-01-06 8:59:36 PM
2018-01-08 2:20:21 PM
steveOGallagher
Casual Listener
743 Views
4 replies
0 likes

743 Views
4 replies
0 likes

Ads for no premium

im listening to a playlist trying to focus and all of a sudden i hear this retarded ad for the movie insiduous, like **bleep**? btw its a stupid ad and just cringe. ive already handled with the cringey spotify ads and everything else for the past yea...

kingkvshxii
Newbie
im listening to a playlist trying to focus and all of a sudden i hear this retarded ad for the movie insiduous, like **bleep**? btw its a stupid ad and just cringe. ive already handled with the cring...
2018-01-07 4:42:47 PM
2018-01-08 8:06:00 AM
katgongora
Roadie
417 Views
2 replies
0 likes

417 Views
2 replies
0 likes

Drag and drop playlist to library won’t work (to songs section)

I’m trying to drag and drop an iTunes imported playlist to the Spotify library. Within Spotify, I drag and drop the playlist onto the songs section and it won’t work.. there’s this little icone saying impossible to add? Anyone has any clue? Doing it ...

Opallard
Casual Listener
I’m trying to drag and drop an iTunes imported playlist to the Spotify library. Within Spotify, I drag and drop the playlist onto the songs section and it won’t work.. there’s this little icone sayin...
2018-01-08 4:05:20 AM
2018-01-08 7:52:30 AM
katgongora
Roadie
399 Views
1 replies
0 likes

399 Views
1 replies
0 likes

I'm sorry but the Windows 10 app's UX just sucks.

8/10 times I make a search, the app just refuses to show ANYTHING. It takes an average of 5 minutes to load on startup. It is so slow once it's loaded I might as well be using the web version on a 2G network. No, my pc isn't low tier. At all. My inte...

eliecerthoms
Casual Listener
8/10 times I make a search, the app just refuses to show ANYTHING. It takes an average of 5 minutes to load on startup. It is so slow once it's loaded I might as well be using the web v...
2018-01-07 11:29:18 PM
1663 Views
0 replies
30 likes
slow search-not-showing bad-ux laggy buggy

1663 Views
0 replies
30 likes

Solved!! Not receiving 'Your Top 100 songs 2017 Playlist'

At the end of 2016, I got an email from Spotify showing me from 100-1 what songs I played the most. This year of 2017, however, I got no email from spotify for that playlist. I was dissapointed as I wanted to review my top 100.Upon further investigat...

k1ngrichard
Casual Listener
At the end of 2016, I got an email from Spotify showing me from 100-1 what songs I played the most. This year of 2017, however, I got no email from spotify for that playlist. I was dissapointed as I ...
2018-01-05 6:20:22 PM
2018-01-07 8:46:00 PM
reactreality101
Roadie
4243 Views
4 replies
1 likes

4243 Views
4 replies
1 likes

Superuser Contribution Les touches multimédia du clavier ne fonctionne plus

Bonjour, Depuis la mise à jour 1.0.49.xxx de spotify j'ai remarqué que les touches multimédia du clavier ne fonctionnent plus ( pour mettre en pause ou passer à la musique suivante par exemple ). J'ai testé sur deux ordinateurs différents et le probl...

Windeadd
Casual Listener
Bonjour, Depuis la mise à jour 1.0.49.xxx de spotify j'ai remarqué que les touches multimédia du clavier ne fonctionnent plus ( pour mettre en pause ou passer à la musique suivante par ...
2017-02-22 11:08:22 AM
2018-01-07 6:53:49 PM
Madiidii
Casual Listener
7172 Views
8 replies
1 likes
Windows

7172 Views
8 replies
1 likes

App not working after ALT-Tab out of a fullscreen Application

I was playing some video games and wanted to change music during this. I got the app open on a 2nd screen, but when I ALT-TAB out and try to click it, it doesn't work. It seems as if the window isn't there at all, because if I try to close it and the...

MG-X
Newbie
I was playing some video games and wanted to change music during this. I got the app open on a 2nd screen, but when I ALT-TAB out and try to click it, it doesn't work. It seems as if the window isn't...
2017-10-30 1:21:00 PM
2018-01-07 6:44:23 PM
John9n
Newbie
7480 Views
5 replies
5 likes
Windows

7480 Views
5 replies
5 likes

Bug in adding suggested songs to playlist and playing next suggestion

When I am in a playlistand play a song from "Recommended Songs"and add the playing song to the list by pressing "Add"and I click play at the location where the just added song wasthen the play button is still for the playing (and added) song I would ...

blitzoff
Newbie
When I am in a playlist and play a song from "Recommended Songs" and add the playing song to the list by pressing "Add" and I click play at the location where the just added song was then th...
2018-01-07 5:02:48 PM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

"Repeat One" changes to "Repeat Playlist" on manual track change

A while ago the windows desktop player as well as the andoid player changed behaviour:Old: If "Repeat One" was selected it sayed even if a new track was manually selected. It was changed to "Repeat Playlist" if the "Next" button was clicked.New: "Rep...

ps1123
Newbie
A while ago the windows desktop player as well as the andoid player changed behaviour: Old: If "Repeat One" was selected it sayed even if a new track was manually selected. It was changed to "Repeat...
2017-10-21 1:48:48 PM
2018-01-07 1:06:21 PM
tempus0
Casual Listener
564 Views
2 replies
2 likes

564 Views
2 replies
2 likes

Same volume play songs (advanced) goes back to off

Hello, The setting in advanced "Same volume for all songs"..goes back to OFF after shutting down. Anyone knows why isnt this working?

yamada
Casual Listener
Hello, The setting in advanced "Same volume for all songs"..goes back to OFF after shutting down. Anyone knows why isnt this working?
2018-01-04 5:04:13 PM
2018-01-07 10:13:39 AM
MattSuda
Spotify Star
464 Views
5 replies
2 likes

464 Views
5 replies
2 likes

Waiting for connection keeps appearing

It seems like I can't download the music, I can do it from my Android, but not for the desktop. I keep pressing download at all my list and just says "waiting for connection". I checked the firewall and the problem isnt there, also tried to reinstall...

Zeth93
Newbie
It seems like I can't download the music, I can do it from my Android, but not for the desktop. I keep pressing download at all my list and just says "waiting for connection". I checked the firewall ...
2018-01-07 2:02:46 AM
388 Views
0 replies
0 likes

388 Views
0 replies
0 likes

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