Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

[Web Player] Can't play album on web player

[Web Player] Can't play album on web player

Plan

Premium

Country

UK

Device

PC

Operating System

Windows 10

 

My Question or Issue

I have this bizarre issue. I can't play the album "Tramp" by the artist "Volor Flex" on the web player. I have no issue playing it on the desktop app or mobile app. Whenever I try on web player it plays a different song by a different artist.

 

I have tried two different accounts on two different browsers and both do not play it on web player. 

 

There is no error message either.

 

here is the album:

 

https://open.spotify.com/album/3QnuwZWMTCeucZI63jcvdN?highlight=spotify:track:1prSl3vkU76sypE5BQ5EH6

 

Reply
1 Reply

Hi there @plath,

 

Thank you for reaching out to the Community and for sharing this information.

 

In this case we suggest that you head over to this article and follow the steps that's provided in it to report this so that it can be looked into.

 

Let us know if we can help you with anything else in the meantime.

 

Take care 🙂

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts