I'm a long time user of Spotify.
I'm currently using Windows 10 to run Spotify and I'm using the desktop version.
A few days ago, I stopped getting any sound out of Spotify
I first checked if it was muted, but it wasn't, the sound was at the max setting
Then I checked the Volume Mixer:
Also, without any visible problem.
Note that if I use Spotify web player, everything works and all the apps that use this sound output are working without any problem (teams, chrome, system, skype, etc).
Solved! Go to Solution.
I'm connecting my HDMI cable directly to the laptop instead of connecting to the usb-c hub, for some reason, this seems to workaround the problem.
I will close this ticket, this seems to be some sort of issue between my usb-c hub and Spotify, but this is very strange, but I'm not able to set the Spotify software as the root source of the problem.