Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Windows Cliënt does not play song while android does!

Solved!

Windows Cliënt does not play song while android does!

I use Spotify Premium a lot.

I've installed it on my computer (windows), my laptop (also windows) and on my android phone.

 

Certain songs are not available on the desktop cliënt, whilst being in white text, and playable on the spotify android app.

For example: I wanted to listen to "Van Canto - Fear Of The Dark".
On my desktop cliënt, the song gave the following error message "This song is not available. If you have the file on your computer you can import it."

 

Why can my android phone play this song and my laptop and desktop can't?

Please help me with this issue, it happens at random with random artists and it's very annoying for when I want to listen to certain songs and I have to switch to my phone to listen to the song.

 

Hopefully there's an easy solution to this.

 

Kind regards,

Pepijn

Reply

Accepted Solutions
Marked as solution

Hello and welcome to the Spotify Community! I am eager to help you out ;D

If we may, could you or have you reinstalled Spotify? Usually that fixes a lot of errors!

 

Hit me up if still the same issue, hopefully it will work!

View solution in original post

2 Replies
Marked as solution

Hello and welcome to the Spotify Community! I am eager to help you out ;D

If we may, could you or have you reinstalled Spotify? Usually that fixes a lot of errors!

 

Hit me up if still the same issue, hopefully it will work!

I did not expect this to work, I will also reinstall spotify on my laptop.

Hopefully this will also fix the problem there.

 

Thanks for the support!

Suggested posts