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Your Library does not work on Desktop or Web Application - Windows 10

Your Library does not work on Desktop or Web Application - Windows 10

Whenever I click on Your Library in the Spotify Desktop app on Windows 10 I get a screen that says: "Something went wrong", "Try reloading the page". There is a "RELOAD PAGE" button underneath. When I click it the whole app refreshes and I get redirected back to the Home menu. I get the same experience in the Web app on Firefox 102.6.0esr (64-bit).

I do see the tabs appear briefly at the top e.g. "Playlists", "Podcasts", "Audiobooks", ..., before I get the error message. I do not get this error in the Android mobile app.
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1 Reply

Hey @Joe_demp,

 

Thanks for posting in the Community.

 

As a first step, can you please check your Windows host file using these steps and delete any entries containing Spotify?

 

Let us know if that helps.

MihailYModerator
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