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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153389 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143710 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11394 Views

1 replies

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Unwanted music keeps being added to my queue

I see many complaints from users about random music being added to their queues but no real answers from Spotify. I cannot play more than one or two tracks, for example on a saved playlist, without random, usually Spanish language, tracks being added...

Casual Listener

I see many complaints from users about random music being added to their queues but no real answers from Spotify. I cannot play more than one or two tracks, for example on a saved playlist, without r...

Beechwoodman

Casual Listener

6147 Views

2 replies

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People stealing other artists songs.

(Sorry if this is in the wrong part of the ''forum'' but this just angers me.) So just as the title... I've come a cross an ''artist'' called ''I n'' that had some album called ''Acisenlia'' then i realized that the cover arts had the actual name of ...

Regular

(Sorry if this is in the wrong part of the ''forum'' but this just angers me.) So just as the title... I've come a cross an ''artist'' called ''I n'' that had some album called ''Acisenlia'...

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Spotify Won't Load

Hello, I have been using Spotify since last year I believe, and since then I have not have had any problems. Now, when I open Spotify I get the black screen with the whirring circle and I have tried uninstalling the program and re-downloading it mult...

Newbie

Hello, I have been using Spotify since last year I believe, and since then I have not have had any problems.  Now, when I open Spotify I get the black screen with the whirring circle and I have ...

Cursted

Casual Listener

920 Views

2 replies

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Solved!! Cannot add songs to queue

I cannot add songs to my queue.I am running Spotify 1.0.72.117.g6bd7cc73 on a Dell Latitude E6540 with Windows 7.I have already done a soft reset and a clean reinstall.Happy to answer any questions.

Casual Listener

I cannot add songs to my queue. I am running Spotify 1.0.72.117.g6bd7cc73 on a Dell Latitude E6540 with Windows 7. I have already done a soft reset and a clean reinstall. Happy to answer any quest...

stephen-smith

Casual Listener

555 Views

1 replies

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Wiped playlist

So my housemate thought it'd be funny to wipe my most played playlist. Playlist was set to collaborative due to me having to use another account for my family program to work. So he did this by wiping the entire 1000ish songs off the playlist, and no...

Newbie

So my housemate thought it'd be funny to wipe my most played playlist. Playlist was set to collaborative due to me having to use another account for my family program to work. So he did this by wipin...

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Low transfer speed - desktop app

I have a problem with low transfer during listening music through Spotify Windows App. This causes interrupting the music during playing. In the attachment is the screenshoot from my control panel with actual internet usage. I think the problem exist...

Newbie

I have a problem with low transfer during listening music through Spotify Windows App. This causes interrupting the music during playing. In the attachment is the screenshoot from my control panel wi...

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notification window with currently played song

Cao, do you know if spotify allow to show in small window on bottom of desktop the name of song at the time of start of playing?I remember that for example winamp had this function.ThanksPeter

Newbie

Cao,  do you know if spotify allow to show in small window on bottom of desktop the name of song at the time of start of playing? I remember that for example winamp had this function. Thanks ...

373 Views

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Unwanted Music KEEPS being added.

So this this is the issue, since January 1st music has been automatically added to my spotify. It's been mostly the same kind of music, trap. Playlist were created, artists were followed, music was downloaded. I did the "Disconnect all devices" and c...

Casual Listener

So this this is the issue, since January 1st music has been automatically added to my spotify. It's been mostly the same kind of music, trap. Playlist were created, artists were followed, music was d...

330 Views

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Unwanted Music KEEPS being added. MY CELLPHONE DATA IS BEING USED WITHOUT MY CONSENT

So this this is the issue, since January 1st music has been automatically added to my spotify. It's been mostly the same kind of music, trap. Playlist were created, artists were followed, music was downloaded. I did the "Disconnect all devices" and c...

Casual Listener

So this this is the issue, since January 1st music has been automatically added to my spotify. It's been mostly the same kind of music, trap. Playlist were created, artists were followed, music was d...

307 Views

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Stuck on the loading screen (Desktop App)

Stuck on the loading screen when I start the Spotify Desktop App. Clean install did nothing, installing an older version of Spotify didn't do anything. Can anyone help me?

Music Fan

Stuck on the loading screen when I start the Spotify Desktop App. Clean install did nothing, installing an older version of Spotify didn't do anything. Can anyone help me?

user-removed

Not applicable

3495 Views

14 replies

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Solved!! Stuck on loading screen forever

Spotify won't even start properly. I've already tried to reinstall it multiple times yet it still keeps being stuck on the same loading screen. Already tried deleting the Spotify folder on %appdata% but didn't work. I'm running on windows 10.

Newbie

Spotify won't even start properly. I've already tried to reinstall it multiple times yet it still keeps being stuck on the same loading screen. Already tried deleting the Spotify folder on %appdata% ...

officialsnowy

Casual Listener

8692 Views

32 replies

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Other device not working (on Sony)

I have a Sony Hap-S1.The spotify not working when I use a mobile, and I choose an other devices, why?The sony and mobile has a new software and the lastest firmware.

Casual Listener

I have a Sony Hap-S1. The spotify not working when I use a mobile, and I choose an other devices, why? The sony and mobile has a new software and the lastest firmware.

357 Views

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Controlling Genres

The jazz genres disappeared from web player (bad) but are still on my phone. On the other hand, new genres have appeared that while of no interest, does make me wonder how I might be able to select what I see in the future....How can I control this?

Casual Listener

The jazz genres disappeared from web player (bad) but are still on my phone. On the other hand, new genres have appeared that while of no interest, does make me wonder how I might be able to select w...

476 Views

0 replies

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genres
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My spotify will not stop skipping

If I try to play a song on any playlist it skips until the queue empties or it gives up and says cant import local songs. My phone Spotify also cant access any of the songs in the songs category and it prompts me to go to browse to find songs. This a...

Casual Listener

If I try to play a song on any playlist it skips until the queue empties or it gives up and says cant import local songs. My phone Spotify also cant access any of the songs in the songs cat...

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Web player won't play

Hey, my Web player won't play anymore. I wasn't having issues last week. I'm on a public computer, but it's mine for work. Help! ~~Jesus Christ is Lord~~

Casual Listener

Hey, my Web player won't play anymore.  I wasn't having issues last week.  I'm on a public computer, but it's mine for work.  Help!  🙂  ~~Jesus Christ is Lord~~

fixitb

Newbie

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3 replies

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add a button to clear you f**kin queue.

First it extremely irritating that I have to pay so I can listen to albums I previously purchased on groove. I know that them and you, but still infuriating... Two, I use your app on a Windows phone. And I have constant issues with queued albums. I l...

Newbie

First it extremely irritating that I have to pay so I can listen to albums I previously purchased on groove. I know that them and you, but still infuriating... Two, I use your app on a Windows phone....

436 Views

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Bandwidth usage is too freaking high (1Mb/sec, seriously?)

It makes everything else laggy for me and others using the network. It's not permanent, but it's still annoying. I don't need my music player taking up to 1Mb/sec. I even have to shut it down when it's too annoying.

Casual Listener

It makes everything else laggy for me and others using the network.   It's not permanent, but it's still annoying. I don't need my music player taking up to 1Mb/sec. I even have to shut it dow...

zeleyou

Casual Listener

9490 Views

2 replies

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Recommended Songs

Hi,I have 186 songs in my playlist (not much), and only 10 of them are Russian, others are English.I dont really listen to russian songs, some of them are pretty good, but I mostly listen to english, like 5% of the songs I listen per week are Russian...

Newbie

Hi, I have 186 songs in my playlist (not much), and only 10 of them are Russian, others are English. I dont really listen to russian songs, some of them are pretty good, but I mostly listen to engl...

549 Views

0 replies

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