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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84045 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796974 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24226 Views

25 replies

7 likes

  • 24226 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3080 Views

0 replies

4 likes

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My activity is not showing up on my friends friend activity.

I listen to spotify on my laptop almost everyday and i can also see what my friends are listening to via the friend activity side bar. However, my friends have told me that they cant see what i listen to at all, i dont show up on their friend activit...

Newbie

I listen to spotify on my laptop almost everyday and i can also see what my friends are listening to via the friend activity side bar. However, my friends have told me that they cant see what i liste...

norre01

Music Fan

2125 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Spotify not working

Pls help me my spotify is not working. When i get in my spotify it keeps saying that im offline when im not and then i can not play any music from my laptop. Each day i check to see if it will work but it has not been working for about two weeks. Pls...

Newbie

Pls help me my spotify is not working. When i get in my spotify it keeps saying that im offline when im not and then i can not play any music from my laptop. Each day i check to see if it will work b...

504 Views

0 replies

0 likes

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Cant hear a thing

I was using spotify app without any problem until this afternoon. Suddenly, it decided not to play any songs from my library. Then i searched some topics here and learned that installing the app again works. I reinstalled it and it started to play my...

Casual Listener

I was using spotify app without any problem until this afternoon. Suddenly, it decided not to play any songs from my library. Then i searched some topics here and learned that installing the app agai...

amirism

Roadie

631 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify for Windows stopped playing through external audio interface today

I use Spotify for Windows with "Traktor Audio 10" sound card from Native Instruments. One issue that I've been having for as long as I remember is, if I open Spotify and don't play anything for a few minutes while my soundcard is on, I would have to ...

Roadie

I use Spotify for Windows with "Traktor Audio 10" sound card from Native Instruments.   One issue that I've been having for as long as I remember is, if I open Spotify and don't play anything ...

amirism

Roadie

2399 Views

1 replies

0 likes

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  • 1 replies
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search results mislead with 'no result found'

Search results for two artists duo indicates that there is nothing found with given keywords although there actually is. For instance; searching for 'royksopp irrepres' ends up with 'no result found' while still typing, but if you add only 's' to it ...

Newbie

Search results for two artists duo indicates that there is nothing found with given keywords although there actually is. For instance; searching for 'royksopp irrepres'  ends up with '...

amirism

Roadie

1857 Views

1 replies

1 likes

  • 1857 Views
  • 1 replies
  • 1 likes

Volume control via keyboard knob

I'm using a g810 keyboard with dedicated volume control knob and would love to know if it's possible to change the volume of spotify using the knob rather than chancing the volume of whole windows. the dedicated slider controls windows volume somehow...

Newbie

I'm using a g810 keyboard with dedicated volume control knob and would love to know if it's possible to change the volume of spotify using the knob rather than chancing the volume of whole windows. ...

amirism

Roadie

25091 Views

1 replies

0 likes

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  • 1 replies
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Pen and Touch Support

Maybe just me... I am using Windows 10 with stylus/pen input on a Microsoft Surface Book 2. I have issues time to time with Spotify registering certain pen clicks. - Can't minimize or close the app at times.- I can't drag and rearrange my playlists w...

Casual Listener

Maybe just me... I am using Windows 10 with stylus/pen input on a Microsoft Surface Book 2. I have issues time to time with Spotify registering certain pen clicks.  - Can't minimize or close ...

664 Views

0 replies

0 likes

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  • 0 replies
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Ability to see date song was added to your library

I remember that Spotify used to have a time stamp next to any songs you added to your library so you could go back and see when it was added to your library. Any idea how to access that information now? It seems to have disappeared. Thanks guys!

Newbie

I remember that Spotify used to have a time stamp next to any songs you added to your library so you could go back and see when it was added to your library. Any idea how to access that information n...

leodreyer

Roadie

24660 Views

1 replies

2 likes

  • 24660 Views
  • 1 replies
  • 2 likes

Can't see my friends in the activity bar

As the title says. I see only one of my friends in the activity bar, can't see the others.I know they listen music and we tried to listen at the same time, but they won't show up on my spotify, but I appear on theirs.What can I do ? I tried unfollowi...

Casual Listener

As the title says. I see only one of my friends in the activity bar, can't see the others. I know they listen music and we tried to listen at the same time, but they won't show up on my spotify, but...

amirism

Roadie

2157 Views

5 replies

0 likes

  • 2157 Views
  • 5 replies
  • 0 likes

Greyed out local files

Basically as the title says, the local files that were on my PC were greyed out on my Android phone. I have already checked firewall, reinstalled Spotify, and i've already checked older posts. Also, it worked before with local files that i put in ear...

Newbie

Basically as the title says, the local files that were on my PC were greyed out on my Android phone. I have already checked firewall, reinstalled Spotify, and i've already checked older posts. Also, ...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

What exactly is the "same volume for all tracks" switch doing?

Hey folks,I am new to Spotify Premium. Previously I had my self-maintained collection of music, where I have been using ReplayGain (Album Gain, not Track Gain) to compensate volume differences between albums.Now I wonder, what exactly the "Same volum...

Music Fan

Hey folks, I am new to Spotify Premium. Previously I had my self-maintained collection of music, where I have been using ReplayGain (Album Gain, not Track Gain) to compensate volume differences betw...

pmattke

Music Fan

2618 Views

4 replies

1 likes

  • 2618 Views
  • 4 replies
  • 1 likes

Solved!! Play all songs by artist?

According to a thread this feature is implemented http://community.spotify.com/t5/Spotify-Ideas/0-8-8-Bring-back-play-all-songs-by-artist/idi-p/292682 but I cant seem to find where to 'play all songs by artist' is this possible without having to manu...

Casual Listener

According to a thread this feature is implemented  http://community.spotify.com/t5/Spotify-Ideas/0-8-8-Bring-back-play-all-songs-by-artist/idi-p/292682   but I cant seem to find where...

genghiskhan-11

Regular

71424 Views

29 replies

6 likes

Linux
Mac
Windows
  • 71424 Views
  • 29 replies
  • 6 likes

Spotify keeps pausing songs by itself

Spotify keeps repeatedly pausing songs after 20-30 seconds later i start playing one this happens to me both on my Huawei P8 Lite Phone and my Desktop PC i am very frustrated by this because its really annoying. And yes i did log off from all devices...

Newbie

Spotify keeps repeatedly pausing songs after 20-30 seconds later i start playing one this happens to me both on my Huawei P8 Lite Phone and my Desktop PC i am very frustrated by this because its real...

Patriickz

Casual Listener

62976 Views

9 replies

5 likes

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  • 9 replies
  • 5 likes

Spotify Screen Blank

I'm using Windows 10, uninstalled and installed for a few times. It still doesn't work.

Casual Listener

I'm using Windows 10, uninstalled and installed for a few times. It still doesn't work.

choimay

Casual Listener

1603 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Discover Tab not updating

The discover tab in the browse section has not updated in over two weeks. I am used to the recommended artists/albums updating daily and my listening habits have not changed. I have attempted logging out and logging back in, and this seems to be an i...

Newbie

The discover tab in the browse section has not updated in over two weeks.  I am used to the recommended artists/albums updating daily and my listening habits have not changed.  I have attem...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Video playback not working properly on vertical videos

Playing a vertical video on a 9:16 aspect ratio screen doesn't allow you view the video in full screen, or anything larger than this (image).

Casual Listener

Playing a vertical video on a 9:16 aspect ratio screen doesn't allow you view the video in full screen, or anything larger than this (image).  

810 Views

0 replies

1 likes

  • 810 Views
  • 0 replies
  • 1 likes

Smaller window permanently on top?

I often listen playlists radios or discover playlists, for liking or disliking I always have to open the window up which is a hussle when working. Is there an option to have a minimized version with the most important buttons up on the desktop on all...

Casual Listener

I often listen playlists radios or discover playlists, for liking or disliking I always have to open the window up which is a hussle when working. Is there an option to have a minimized version with ...

867 Views

0 replies

3 likes

  • 867 Views
  • 0 replies
  • 3 likes

Noted new icon and can't figure out what indicates

Hello i noted this icon https://prnt.sc/igsl6r today. Is someone knows what indicates. Thanks.

Casual Listener

Hello i noted this icon https://prnt.sc/igsl6r today. Is someone knows what indicates. Thanks.

unclesilas

Roadie

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Your country does not match the one set in your profile

I'm getting an error that my country does not match the one set in my profile, although I haven't really moved anywhere. I have followed another post saying that I should try using the browser player, which works for some reason, while the desktop ve...

Newbie

I'm getting an error that my country does not match the one set in my profile, although I haven't really moved anywhere. I have followed another post saying that I should try using the browser p...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

How to stop volume from decreasing automatically when Spotify window is not active

Hi, I have installed Spotify version 1.0.74.380.g1fcff12aI in Windows 10 and whenever I switch from Spotify window to any other window (for example: chrome), volume starts to decrease automatically. So, whenever Spotify window is not active, the volu...

Newbie

Hi,  I have installed Spotify version 1.0.74.380.g1fcff12aI  in Windows 10 and whenever I switch from Spotify window to any other window (for example: chrome), volume starts to decrease au...

Sebasty

Community Legend

6545 Views

1 replies

0 likes

  • 6545 Views
  • 1 replies
  • 0 likes