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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89122 Views

40 replies

68 likes

  • 89122 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

834042 Views

530 replies

64 likes

  • 834042 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32850 Views

33 replies

7 likes

  • 32850 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3821 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Most of my Playlists are GONE.

I had to change my password and now over half of my playlists are gone from my desk top (I didn't delete them, they are just gone), they are still on my phone and still play on my phone but are not on my desk top.

Newbie

I had to change my password and now over half of my playlists are gone from my desk top (I didn't delete them, they are just gone), they are still on my phone and still play on my phone but are not o...

Sebasty

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Solved!! How exactly do you re-organize the list of your library?

I have a bunch of songs on my library. I am wanting to re-organize the order in a custom order, not just by date added or anything like that. I would like to make the playlist how I would like it without having to remove all my songs and re-add them....

Casual Listener

I have a bunch of songs on my library. I am wanting to re-organize the order in a custom order, not just by date added or anything like that. I would like to make the playlist how I would like it wit...

RobertLoblaw

Music Fan

5901 Views

4 replies

1 likes

  • 5901 Views
  • 4 replies
  • 1 likes

A 30-second preview song is gone on Facebook.

I try to share a song on Facebook. It suppose to have a play button with 30 seconds preview song like every time but it doesn't show a playable spotify link anymore, it's just a regular link and doesn't say anything,How can I fix this?Please help.

Newbie

I try to share a song on Facebook. It suppose to have a play button with 30 seconds preview song like every time but it doesn't show a playable spotify link anymore, it's just a regular link and does...

766 Views

0 replies

8 likes

  • 766 Views
  • 0 replies
  • 8 likes

Browse on website version

How do you browse on the website version of Spotify? I can't seem to find the link

Casual Listener

How do you browse on the website version of Spotify? I can't seem to find the link

Sebasty

Community Legend

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
  • 0 likes

Albums disappeared

Hi, Don't know why but I can't find some albums or songs that I used to have while I checked it in another account and it appears there. One example, Manel (Spanish band) I just can se the last two albums while my friend has all of them. Or Marlon Ro...

Casual Listener

Hi,   Don't know why but I can't find some albums or songs that I used to have while I checked it in another account and it appears there.  One example, Manel (Spanish band) I just can s...

Nico

Community Legend

526 Views

3 replies

0 likes

  • 526 Views
  • 3 replies
  • 0 likes

Some song and album titles shown with asian-looking characters in Discover Weekly playlist

They say that a picture tells more than a thousand words, so I'll start with a picture:I have only seen this on the Discover Weekly playlist, for some strange reason. This is a screenshot using the Windows 10 app, but it appears just the same in the ...

Casual Listener

They say that a picture tells more than a thousand words, so I'll start with a picture: I have only seen this on the Discover Weekly playlist, for some strange reason. This is a screenshot using...

EnhancedX

Casual Listener

1349 Views

1 replies

2 likes

  • 1349 Views
  • 1 replies
  • 2 likes

File -> Import Playlist -> Windows Media Player

Hello Spotify, Does the command that I entered into the subject line above work or not? If you have a problem or have messed up, please say so. The silence out here is deafening. I have a few WMP playlists that did import some time ago. Not sure when...

Newbie

Hello Spotify,   Does the command that I entered into the subject line above work or not?    If you have a problem or have messed up, please say so. The silence out here is deafeni...

SkyHikeR

Newbie

913 Views

2 replies

0 likes

Windows
  • 913 Views
  • 2 replies
  • 0 likes

impossible d'utiliser equalify sur pc

BonjourJ'ai telecharge la derniere version d'equalify , et apres le lancement de spotify , il n'apparait nul part.Sur pc et w10Quelqu'un peut m'aider , merci

Newbie

Bonjour J'ai telecharge la derniere version d'equalify , et apres le lancement de spotify , il n'apparait nul part. Sur pc et w10 Quelqu'un peut m'aider , merci

561 Views

0 replies

0 likes

  • 561 Views
  • 0 replies
  • 0 likes

All sorts of problems(windows 7)

So I have the issue where my spotify window is completely black whenever I open it except for the "file edit view" barI followed the online solutions such as checks my drivers(they are up to date), turn off hardware acceleration, run as admin, and re...

Newbie

So I have the issue where my spotify window is completely black whenever I open it except for the "file edit view" bar I followed the online solutions such as checks my drivers(they are up to date),...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Solved!! Original Soundtrack for Moana

I am currently living in Germany, and I noticed that I can't access the original soundtrack from the movie Moana, I can only listen to the one where they changed her name to Vaiana for some reason. Is there a work around for this? And what is the rea...

Casual Listener

I am currently living in Germany, and I noticed that I can't access the original soundtrack from the movie Moana, I can only listen to the one where they changed her name to Vaiana for some...

braggadoccio

Newbie

6864 Views

8 replies

2 likes

Windows
  • 6864 Views
  • 8 replies
  • 2 likes

download doesn't show on laptop

i downloaded a song on my work computer. it showed up in windows media player, put it in my playlist, and it's there but in a darker font. it appears on my cellphone. just got home, opened my laptop and it is not on my playlist or my media player. i ...

Newbie

i downloaded a song on my work computer.  it showed up in windows media player, put it in my playlist, and it's there but in a darker font.  it appears on my cellphone.  just got home,...

619 Views

0 replies

0 likes

  • 619 Views
  • 0 replies
  • 0 likes

Solved!! Windows 10 overlay is not shown

helloi've recently installed a fresh Windows 10 and Spotify. But the overlay when i change sound levels is not shown. There isnt a option about that neither. Is it a bug or is it removed ?

Regular

hello i've recently installed a fresh Windows 10 and Spotify. But the overlay when i change sound levels is not shown. There isnt a option about that neither. Is it a bug or is it removed ?

amirism

Roadie

11744 Views

5 replies

0 likes

  • 11744 Views
  • 5 replies
  • 0 likes

Trackpad Scrolling

Hello, I've been having an issue with the trackpad, and everytime I try to use it, it doesn't work properly, I only use it to get to the bottom of my playlist. It's super sensitive and very fast, it's impossible to go just 1 line below. Now with keyb...

Roadie

Hello, I've been having an issue with the trackpad, and everytime I try to use it, it doesn't work properly, I only use it to get to the bottom of my playlist. It's super sensitive and very fast, it'...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Windows10 app becomes unresponsive

I've tried both versions of your Electron app, the standalone win32 and the Windows Store win32. It seems likely that after an audio output change, the Spotify app starts to become unresponsive. Coming out of sleep mode, or going between my audio and...

Newbie

I've tried both versions of your Electron app, the standalone win32 and the Windows Store win32. It seems likely that after an audio output change, the Spotify app starts to become unresponsive. Comi...

778 Views

0 replies

1 likes

  • 778 Views
  • 0 replies
  • 1 likes

My friends cant add songs into my colaborative playlist

Hi, Today morning i made a collaborative playlists in order to have fun with my friends and enjoying our music. However, when share this playlist they were not able to add their music, the playlist was seen as an normal (not collaborative) playlist. ...

Casual Listener

Hi, Today morning i made a collaborative playlists in order to have fun with my friends and enjoying our music. However, when share this playlist they were not able to add their music, the playlist w...

alexmarwolejo

Casual Listener

855 Views

1 replies

1 likes

  • 855 Views
  • 1 replies
  • 1 likes

Bug with Plantronics Backbeat Pro 2 and Windows Desktop App

This is going to be a long post but the bug is quite complicated but also quite annoying. I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will switch between the inputs depending on which source is playing ...

Regular

This is going to be a long post but the bug is quite complicated but also quite annoying.   I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will swi...

Kai75

Newbie

21489 Views

16 replies

2 likes

Windows
  • 21489 Views
  • 16 replies
  • 2 likes

Solved!! music stopping after a few seconds

Hello, I've already done some searching on here to find similar problems to mine and tried the solutions as a result none of them have worked. I've been on premium for more than a year now and recently my spotify music on all my devices phone and des...

Casual Listener

Hello,  I've already done some searching on here to find similar problems to mine and tried the solutions as a result none of them have worked. I've been on premium for more than a year now and...

ilovepenguins8

Casual Listener

3669 Views

2 replies

0 likes

  • 3669 Views
  • 2 replies
  • 0 likes

account being used somewhere else/spotify alternative?

Anyone know of a service comparable to Spotify? I'm about to lose my **bleep** mind with this "account being used somewhere else" BS. If it was a free service maybe but I'm not seeing them do aything to rectify the situation.

Casual Listener

Anyone know of a service comparable to Spotify? I'm about to lose my **bleep** mind with this "account being used somewhere else" BS. If it was a free service maybe but I'm not seeing them do aything...

Schatzi1

Casual Listener

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

Can't add songs to playlist with webplayer

Hi,with the webplayer (google chrome) I can't add a song to any playlist, all other functions work normally.With spotify app on the mobile phone all functions work like it should be.Do not understand which issue causes that problem.Thanks for your he...

Newbie

Hi, with the webplayer (google chrome) I can't add a song to any playlist, all other functions work normally. With spotify app on the mobile phone all functions work like it should be. Do not unde...

1891 Views

0 replies

20 likes

  • 1891 Views
  • 0 replies
  • 20 likes