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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83212 Views

40 replies

68 likes

  • 83212 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789394 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22214 Views

22 replies

6 likes

  • 22214 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3000 Views

0 replies

4 likes

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Solved!! Original Soundtrack for Moana

I am currently living in Germany, and I noticed that I can't access the original soundtrack from the movie Moana, I can only listen to the one where they changed her name to Vaiana for some reason. Is there a work around for this? And what is the rea...

Casual Listener

I am currently living in Germany, and I noticed that I can't access the original soundtrack from the movie Moana, I can only listen to the one where they changed her name to Vaiana for some...

braggadoccio

Newbie

6715 Views

8 replies

2 likes

Windows
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  • 8 replies
  • 2 likes

download doesn't show on laptop

i downloaded a song on my work computer. it showed up in windows media player, put it in my playlist, and it's there but in a darker font. it appears on my cellphone. just got home, opened my laptop and it is not on my playlist or my media player. i ...

Newbie

i downloaded a song on my work computer.  it showed up in windows media player, put it in my playlist, and it's there but in a darker font.  it appears on my cellphone.  just got home,...

610 Views

0 replies

0 likes

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Solved!! Windows 10 overlay is not shown

helloi've recently installed a fresh Windows 10 and Spotify. But the overlay when i change sound levels is not shown. There isnt a option about that neither. Is it a bug or is it removed ?

Regular

hello i've recently installed a fresh Windows 10 and Spotify. But the overlay when i change sound levels is not shown. There isnt a option about that neither. Is it a bug or is it removed ?

amirism

Roadie

11679 Views

5 replies

0 likes

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  • 5 replies
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Trackpad Scrolling

Hello, I've been having an issue with the trackpad, and everytime I try to use it, it doesn't work properly, I only use it to get to the bottom of my playlist. It's super sensitive and very fast, it's impossible to go just 1 line below. Now with keyb...

Roadie

Hello, I've been having an issue with the trackpad, and everytime I try to use it, it doesn't work properly, I only use it to get to the bottom of my playlist. It's super sensitive and very fast, it'...

553 Views

0 replies

0 likes

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Windows10 app becomes unresponsive

I've tried both versions of your Electron app, the standalone win32 and the Windows Store win32. It seems likely that after an audio output change, the Spotify app starts to become unresponsive. Coming out of sleep mode, or going between my audio and...

Newbie

I've tried both versions of your Electron app, the standalone win32 and the Windows Store win32. It seems likely that after an audio output change, the Spotify app starts to become unresponsive. Comi...

764 Views

0 replies

1 likes

  • 764 Views
  • 0 replies
  • 1 likes

My friends cant add songs into my colaborative playlist

Hi, Today morning i made a collaborative playlists in order to have fun with my friends and enjoying our music. However, when share this playlist they were not able to add their music, the playlist was seen as an normal (not collaborative) playlist. ...

Casual Listener

Hi, Today morning i made a collaborative playlists in order to have fun with my friends and enjoying our music. However, when share this playlist they were not able to add their music, the playlist w...

alexmarwolejo

Casual Listener

831 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Bug with Plantronics Backbeat Pro 2 and Windows Desktop App

This is going to be a long post but the bug is quite complicated but also quite annoying. I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will switch between the inputs depending on which source is playing ...

Regular

This is going to be a long post but the bug is quite complicated but also quite annoying.   I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will swi...

Kai75

Newbie

21285 Views

16 replies

2 likes

Windows
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  • 16 replies
  • 2 likes

Solved!! music stopping after a few seconds

Hello, I've already done some searching on here to find similar problems to mine and tried the solutions as a result none of them have worked. I've been on premium for more than a year now and recently my spotify music on all my devices phone and des...

Casual Listener

Hello,  I've already done some searching on here to find similar problems to mine and tried the solutions as a result none of them have worked. I've been on premium for more than a year now and...

ilovepenguins8

Casual Listener

3640 Views

2 replies

0 likes

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account being used somewhere else/spotify alternative?

Anyone know of a service comparable to Spotify? I'm about to lose my **bleep** mind with this "account being used somewhere else" BS. If it was a free service maybe but I'm not seeing them do aything to rectify the situation.

Casual Listener

Anyone know of a service comparable to Spotify? I'm about to lose my **bleep** mind with this "account being used somewhere else" BS. If it was a free service maybe but I'm not seeing them do aything...

Schatzi1

Casual Listener

585 Views

2 replies

0 likes

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  • 2 replies
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Can't add songs to playlist with webplayer

Hi,with the webplayer (google chrome) I can't add a song to any playlist, all other functions work normally.With spotify app on the mobile phone all functions work like it should be.Do not understand which issue causes that problem.Thanks for your he...

Newbie

Hi, with the webplayer (google chrome) I can't add a song to any playlist, all other functions work normally. With spotify app on the mobile phone all functions work like it should be. Do not unde...

1886 Views

0 replies

20 likes

  • 1886 Views
  • 0 replies
  • 20 likes

Unsaved Albums Appearing in Saved Albums

Moving this to the "Web Player" section - I'd delete this if I could! Previously, under "Your Music > Albums" the only albums that would show up were ones that you had explicitly saved. As of 20/02/2018 this appears to have changed for me - there are...

Casual Listener

Moving this to the "Web Player" section - I'd delete this if I could!   Previously, under "Your Music > Albums" the only albums that would show up were ones that you had explicitly saved. A...

482 Views

0 replies

0 likes

  • 482 Views
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Songs and albums connected in library - difficult

Apparently songs and albums are connected in your library. If you add an album all the songs of the album are added. If you add a song, the album is added. BUT if you delete the album all the songs are gone and if you delete all the songs, the album ...

Casual Listener

Apparently songs and albums are connected in your library. If you add an album all the songs of the album are added. If you add a song, the album is added. BUT if you delete the album all the songs a...

498 Views

0 replies

0 likes

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Solved!! Can't add songs to playlists in folders

I have some playlists in folders. Can't add songs to them, the playlists are not appearing even though they are there. See the screen shots. You can see on the left that there are playlists in the folder, but in the drop down menu I just get a blank ...

Casual Listener

I have some playlists in folders. Can't add songs to them, the playlists are not appearing even though they are there. See the screen shots. You can see on the left that there are playlists in the fo...

MaxieWoxy

Roadie

2321 Views

8 replies

1 likes

  • 2321 Views
  • 8 replies
  • 1 likes

occassional crackle playing audio

my audio crackles for half a second twice or so every song. it's not totally annoying but i would like it to stop. if it helps i use bluetooth headphones

Newbie

my audio crackles for half a second twice or so every song. it's not totally annoying but i would like it to stop. if it helps i use bluetooth headphones

Sebasty

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I down load music to MP3 player

looking for directions to down laod a playlist to my windows based PC and then copy music to MP3 player

Newbie

looking for directions to down laod a playlist to my windows based PC and then copy music to MP3 player

Sebasty

Community Legend

7868 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Viewing Playlist That I'm Currently Playing

I use Spotify Desktop for Windows and apparently there is no feature to let me view what playlist I'm playing and go to it. On mobile, it shows as "playing from playlist: [Playlist Name]" but on desktop, it's impossible. I can't click "back" button t...

Casual Listener

I use Spotify Desktop for Windows and apparently there is no feature to let me view what playlist I'm playing and go to it. On mobile, it shows as "playing from playlist: [Playlist Name]" but on desk...

lotuskids

Casual Listener

922 Views

4 replies

0 likes

Windows
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  • 4 replies
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Solved!! My original song sounds different

I'm a songwriter, artist and producer. One of my tracks was recently distributed to all the digital download and streaming platforms. The track quality is great on all the platforms except Spotify. The track sounds very different on Spotify. I don't ...

Casual Listener

I'm a songwriter, artist and producer. One of my tracks was recently distributed to all the digital download and streaming platforms. The track quality is great on all the platforms except Spotify. T...

MattSuda

Spotify Star

14574 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

My activity is not showing up on my friends friend activity.

I listen to spotify on my laptop almost everyday and i can also see what my friends are listening to via the friend activity side bar. However, my friends have told me that they cant see what i listen to at all, i dont show up on their friend activit...

Newbie

I listen to spotify on my laptop almost everyday and i can also see what my friends are listening to via the friend activity side bar. However, my friends have told me that they cant see what i liste...

norre01

Music Fan

2122 Views

2 replies

4 likes

  • 2122 Views
  • 2 replies
  • 4 likes

Spotify not working

Pls help me my spotify is not working. When i get in my spotify it keeps saying that im offline when im not and then i can not play any music from my laptop. Each day i check to see if it will work but it has not been working for about two weeks. Pls...

Newbie

Pls help me my spotify is not working. When i get in my spotify it keeps saying that im offline when im not and then i can not play any music from my laptop. Each day i check to see if it will work b...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes