Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83933 Views

40 replies

68 likes

  • 83933 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795995 Views

505 replies

64 likes

  • 795995 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24043 Views

25 replies

7 likes

  • 24043 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3065 Views

0 replies

4 likes

  • 3065 Views
  • 0 replies
  • 4 likes

Songs Wont Play They Just Skip

When ever I try to play a song on Spotify, it wont play anything and it just skips. It doesnt show up in my audio mixer for windows, and I just recently uninstalled Voicemeeter, but I really dont want to reinstall it.

Casual Listener

When ever I try to play a song on Spotify, it wont play anything and it just skips. It doesnt show up in my audio mixer for windows, and I just recently uninstalled Voicemeeter, but I really dont wan...

Sebasty

Community Legend

775 Views

2 replies

0 likes

  • 775 Views
  • 2 replies
  • 0 likes

Solved!! Que paso con mi inbox y mensajes con mis amigos????

Hola buen día esten teniendo. Una pregunta que ha pasado con mi bandeja de entrada?, en la cual recibia comentarios de mis amigos, asi como canciones y era muy comodo y divertido, ahora con esta nueva actualizacion 1.0.50.41368.gbd68dbef ya no lo ten...

Newbie

Hola buen día esten teniendo.     Una pregunta que ha pasado con mi bandeja de entrada?, en la cual recibia comentarios de mis amigos, asi como canciones y era muy comodo y divertido, aho...

smaikelson

Regular

19309 Views

13 replies

19 likes

Windows
  • 19309 Views
  • 13 replies
  • 19 likes

can't reinstall spotify

Hello,i can't reinstall spotify when i click to uninstall window pop out with message, spotify has stopped working.I have problem, i don't get any new music in my discoveries i am not in offline mode or private session so i am trying reinstall spotif...

Regular

Hello, i can't reinstall spotify when i click to uninstall window pop out with message, spotify has stopped working. I have problem, i don't get any new music in my discoveries i am not in offline ...

empleat

Regular

1019 Views

6 replies

0 likes

  • 1019 Views
  • 6 replies
  • 0 likes

Bluetooth

Hi,Spotfy does not connect with my bluetooth devices ( speakers etc. ) while all other apps ( Itunes etc.) do so in the same session.Acer Laptop Win 10Thanks for helpinggebererinnsbruck austria

Newbie

Hi, Spotfy does not connect with my bluetooth devices ( speakers etc. ) while all other apps ( Itunes etc.) do so in the same session. Acer Laptop Win 10 Thanks for helping geberer innsbruck aus...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify player and Tumblr

OK, just a few minutes ago, I posted a song on Tumblr and apparently the player is not responding, you have to go to the Spotify link to get the song. Like what is going on right now???

Regular

OK, just a few minutes ago, I posted a song on Tumblr and apparently the player is not responding, you have to go to the Spotify link to get the song. Like what is going on right now???

BadMan125

Regular

1115 Views

2 replies

0 likes

  • 1115 Views
  • 2 replies
  • 0 likes

Changes Won't Save

When I go to change my profile or the playlist cover it wont stay changed and when ever I go back into Spotify it is still my facebook profile picture and the playlist is still just the first couple songs that are in the playlist. I'm just wondering ...

Newbie

When I go to change my profile or the playlist cover it wont stay changed and when ever I go back into Spotify it is still my facebook profile picture and the playlist is still just the first couple ...

sophiaalexandra

Newbie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Not able to play songs

So today, only on my laptop I am unable to play my music. I get the error message of this song is not unavailable. If you have the file on your computer you can import it. I know the songs are on spotify as I can play them on any device. I have unins...

Newbie

So today, only on my laptop I am unable to play my music. I get the error message of this song is not unavailable. If you have the file on your computer you can import it. I know the songs are on spo...

phan_times

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Blank Screen

So when I left my laptop closed to go to sleep, I woke up opening Spotify and it had a blank screen. I tried uninstalling it and reopening it sometimes and it will always open but with a blank screen. Help please.

Casual Listener

So when I left my laptop closed to go to sleep, I woke up opening Spotify and it had a blank screen. I tried uninstalling it and reopening it sometimes and it will always open but with a blank screen...

sebster2004

Casual Listener

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Incorrect labeling of explicit songs

I have run into a few songs that are labeled as Explicit even though the song has no words in it at all, its just ambient music. So unless there is some demonic message when you play it backwards, you've mislabeled it. This has happened a few times, ...

Newbie

I have run into a few songs that are labeled as Explicit even though the song has no words in it at all, its just ambient music.  So unless there is some demonic message when you play it backwar...

JMCOfficial

Casual Listener

1717 Views

1 replies

3 likes

  • 1717 Views
  • 1 replies
  • 3 likes

Quality of playback changes when Spotify is minimized.

I noticed that when I am using any other program other than Spotify, the quality of the music in my headphones changes... I scoured The Community's threads on the subject and only found discussions/fixes for volume changes. My volume stays pretty con...

Newbie

I noticed that when I am using any other program other than Spotify, the quality of the music in my headphones changes... I scoured The Community's threads on the subject and only found discussions/f...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Issue using android app to control Spotify on Windows 10

Hello, I've encountered a really frustrating issue, when using the android phone app to control Spotify on Windows 10 if I play a random song from the "Songs" library with shuffle on, it only plays songs from about 3 albums and not all my songs withi...

Newbie

Hello,   I've encountered a really frustrating issue, when using the android phone app to control Spotify on Windows 10 if I play a random song from the "Songs" library with shuffle on, it onl...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Spotify response time is ridiculously long

Just lately spotify response time to my 'commands' was delayed to 20 second until the action is occuring :lets say : pressing play/getting into a playlist/moving the timebar of the song - a 20 sec delay till it occur anything i can do to solve it? i'...

Casual Listener

Just lately spotify response time to my 'commands' was delayed to 20 second until the action is occuring : lets say : pressing play/getting into a playlist/moving the timebar of the song - a 20 sec ...

Riverbank_Hank

Music Fan

1124 Views

1 replies

0 likes

  • 1124 Views
  • 1 replies
  • 0 likes

Is there a place to post content issues?

Dunno where else to ask so here goes... I'm attempting to listen to an Oliver Nelson album 'Stolen Moments'. i search for the album, get to the album page, and the page shows 200+ songs attributed to the album title 'stolen moments'. I'm guessing tha...

Casual Listener

Dunno where else to ask   so here goes...   I'm attempting to listen to an Oliver Nelson album 'Stolen Moments'. i search for the album, get to the album page, and the page shows 200...

objective1

Casual Listener

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
  • 0 likes

Most of my Playlists are GONE.

I had to change my password and now over half of my playlists are gone from my desk top (I didn't delete them, they are just gone), they are still on my phone and still play on my phone but are not on my desk top.

Newbie

I had to change my password and now over half of my playlists are gone from my desk top (I didn't delete them, they are just gone), they are still on my phone and still play on my phone but are not o...

Sebasty

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Solved!! How exactly do you re-organize the list of your library?

I have a bunch of songs on my library. I am wanting to re-organize the order in a custom order, not just by date added or anything like that. I would like to make the playlist how I would like it without having to remove all my songs and re-add them....

Casual Listener

I have a bunch of songs on my library. I am wanting to re-organize the order in a custom order, not just by date added or anything like that. I would like to make the playlist how I would like it wit...

RobertLoblaw

Music Fan

5836 Views

4 replies

1 likes

  • 5836 Views
  • 4 replies
  • 1 likes

A 30-second preview song is gone on Facebook.

I try to share a song on Facebook. It suppose to have a play button with 30 seconds preview song like every time but it doesn't show a playable spotify link anymore, it's just a regular link and doesn't say anything,How can I fix this?Please help.

Newbie

I try to share a song on Facebook. It suppose to have a play button with 30 seconds preview song like every time but it doesn't show a playable spotify link anymore, it's just a regular link and does...

755 Views

0 replies

8 likes

  • 755 Views
  • 0 replies
  • 8 likes

Browse on website version

How do you browse on the website version of Spotify? I can't seem to find the link

Casual Listener

How do you browse on the website version of Spotify? I can't seem to find the link

Sebasty

Community Legend

648 Views

3 replies

0 likes

  • 648 Views
  • 3 replies
  • 0 likes

Albums disappeared

Hi, Don't know why but I can't find some albums or songs that I used to have while I checked it in another account and it appears there. One example, Manel (Spanish band) I just can se the last two albums while my friend has all of them. Or Marlon Ro...

Casual Listener

Hi,   Don't know why but I can't find some albums or songs that I used to have while I checked it in another account and it appears there.  One example, Manel (Spanish band) I just can s...

Nico

Community Legend

501 Views

3 replies

0 likes

  • 501 Views
  • 3 replies
  • 0 likes

Some song and album titles shown with asian-looking characters in Discover Weekly playlist

They say that a picture tells more than a thousand words, so I'll start with a picture:I have only seen this on the Discover Weekly playlist, for some strange reason. This is a screenshot using the Windows 10 app, but it appears just the same in the ...

Casual Listener

They say that a picture tells more than a thousand words, so I'll start with a picture: I have only seen this on the Discover Weekly playlist, for some strange reason. This is a screenshot using...

EnhancedX

Casual Listener

1318 Views

1 replies

2 likes

  • 1318 Views
  • 1 replies
  • 2 likes

File -> Import Playlist -> Windows Media Player

Hello Spotify, Does the command that I entered into the subject line above work or not? If you have a problem or have messed up, please say so. The silence out here is deafening. I have a few WMP playlists that did import some time ago. Not sure when...

Newbie

Hello Spotify,   Does the command that I entered into the subject line above work or not?    If you have a problem or have messed up, please say so. The silence out here is deafeni...

SkyHikeR

Newbie

891 Views

2 replies

0 likes

Windows
  • 891 Views
  • 2 replies
  • 0 likes