Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
73581 Views
79 replies
27 likes

73581 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Pansauce
Casual Listener
88618 Views
283 replies
22 likes

88618 Views
283 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6370 Views
1 replies
6 likes

6370 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146836 Views
0 replies
26 likes
Mac
Windows

146836 Views
0 replies
26 likes

windows 10 app login problem.

i recendly had the popup that I were offline, even tho i had internet. After closing the app and opening it again I was still offline. After logging out and back in again it I was still offline. so I re-installed the app. When I enter my correct user...

RobinRL15
Regular
i recendly had the popup that I were offline, even tho i had internet. After closing the app and opening it again I was still offline. After logging out and back in again it I was still offline...
2018-02-04 2:19:58 AM
2018-02-12 4:15:59 PM
Sebasty
Community Legend
2038 Views
16 replies
1 likes

2038 Views
16 replies
1 likes

[Windows 10] No Internet Connection (error code:4)

Hey, I've been having an issue for the past few weeks with the Windows 10 application of Spotify exclusively. When I first installed Spotify it was working fine, but for the past few weeks I've been unable to play anything whatsoever or even load the...

Wolfiieee
Newbie
Hey, I've been having an issue for the past few weeks with the Windows 10 application of Spotify exclusively. When I first installed Spotify it was working fine, but for the past few weeks I've been ...
2018-02-12 3:15:55 PM
2728 Views
0 replies
31 likes

2728 Views
0 replies
31 likes

Solved!! Spotify keep crashing and can't uninstall

As mentioned above, my Spotify keep crashing after a couple minutes after being opened and I can't uninstall it. I went to Control Panel\Programs\Programs and Features and tried to uninstall Spotify, but it said "the uninstaller failed start". Anyone...

gregoriusrnaldo
Newbie
As mentioned above, my Spotify keep crashing after a couple minutes after being opened and I can't uninstall it. I went to Control Panel\Programs\Programs and Features and tried to unin...
2016-11-20 6:07:20 PM
2018-02-12 3:06:39 PM
aravaslac
Casual Listener
6831 Views
5 replies
0 likes

6831 Views
5 replies
0 likes

Keyboard shortcuts stopped working properly in new update

After the most recent update my keyboard shortcuts (Fn - play/pause and skip track buttons) don't work unless Spotify app is focused. Please can this be fixed, it used to work so well. Now I'm less efficient at skipping and pausing! EDIT: Todays new ...

Andyman286
Casual Listener
After the most recent update my keyboard shortcuts (Fn - play/pause and skip track buttons) don't work unless Spotify app is focused. Please can this be fixed, it used to work so well. Now I...
2018-02-12 12:55:41 PM
2860 Views
0 replies
8 likes
Function keys
Keyboard shortcut
Pause Shortcut
Play Shortcut
Skip Track Shortcut

2860 Views
0 replies
8 likes

[Windows, bug] Moving window from maximized in a landscape monitor to maximized in a portrait

Lately, moving the Spotify-window between my two monitor has been a big hassle.My setup is a 1920x1200 screen in the middle, with a 1200x1900 portair screen on each side.When I have spotify maximized in the center screen and drag it to the top of the...

XplittR
Newbie
Lately, moving the Spotify-window between my two monitor has been a big hassle. My setup is a 1920x1200 screen in the middle, with a 1200x1900 portair screen on each side. When I have spo...
2017-09-05 8:18:36 AM
2018-02-12 12:54:52 PM
kennethpost
Regular
690 Views
1 replies
4 likes
Windows

690 Views
1 replies
4 likes

Denon AVR X1200W spotify connect doesn't connect

Since a few weeks, may after an upgrade, spotify connect doesn't do what it ought to do, connecting. I have a Denon AVR X1200W and use a Samsung Galaxy S7 with the spotify app and Denon app installed. For a few weeks ago it alwys worked flawlessly, b...

Gilleko
Casual Listener
Since a few weeks, may after an upgrade, spotify connect doesn't do what it ought to do, connecting. I have a Denon AVR X1200W and use a Samsung Galaxy S7 with the spotify app and Denon app installed...
2017-12-16 3:40:19 PM
2018-02-12 12:53:28 PM
hans-jürgen
Roadie
2751 Views
7 replies
0 likes

2751 Views
7 replies
0 likes

How do I arrange my playlists in alphabetical order?

Can anyone tell me how to arrange my playlists in alphabetical order? On my desktop that is. On my phone I've figured it out, but the desktop is driving me crazy.Just to be super clear: I do not want to arrange the songs in the playlist in alphabetic...

Fallenstjarna
Newbie
Can anyone tell me how to arrange my playlists in alphabetical order? On my desktop that is. On my phone I've figured it out, but the desktop is driving me crazy. Just to be super clear: I do not wa...
2018-02-12 8:56:26 AM
2018-02-12 12:40:08 PM
hans-jürgen
Roadie
546 Views
2 replies
0 likes

546 Views
2 replies
0 likes

Username is just a bunch of letters & numbers

I originally created my spotify account on my WIN10 Desktop and everything was all fine and dandy. I download the app on my phone and get the free trial for premium (since I bought an itunes card to pay for it) and it changed my username to "991hdr8s...

barbecueboy
Newbie
I originally created my spotify account on my WIN10 Desktop and everything was all fine and dandy. I download the app on my phone and get the free trial for premium (since I bought an itunes card to ...
2018-02-12 5:14:53 AM
2018-02-12 10:24:03 AM
IguanaSetup
Community Legend
3126 Views
2 replies
1 likes

3126 Views
2 replies
1 likes

Solved!! Playlist Image has "Unsupported Format"

I wanted to use a .png image for my playlist image, but then it says that it is in an "unsupported format". Why? What format do I use instead?This is the image I want to make my playlist image.< Image Removed >

LightFlame_
Casual Listener
I wanted to use a .png image for my playlist image, but then it says that it is in an "unsupported format". Why? What format do I use instead? This is the image I want to make my playlist image. ...
2018-02-12 3:03:19 AM
2018-02-12 10:20:57 AM
IguanaSetup
Community Legend
10211 Views
1 replies
0 likes

10211 Views
1 replies
0 likes

Solved!! Is it possible to use spotify with a 5.1 setup?

Tried googling and looking over the forums however I can't seem to find an answer/solution. I have a 5.1 speaker setup (5 speakers + a sub) however spotify sounds only use 2 speakers + the sub. This is natural for most audio files, however I was wond...

Swindle
Newbie
Tried googling and looking over the forums however I can't seem to find an answer/solution. I have a 5.1 speaker setup (5 speakers + a sub) however spotify sounds only use 2 speakers + the...
2012-10-25 8:07:43 PM
2018-02-12 9:34:57 AM
kachunkachunk
Casual Listener
506104 Views
49 replies
5 likes

506104 Views
49 replies
5 likes

Error Code 13 (Windows 10 64-bit)

After an update a few months ago or close to that, my spotify wouldn't start, so i tried to reinstall it but i've had no luck. Suggestions i've tried that haven't worked:1. The alternate SpotifyFullSetup.exe file gets Error Code 13 also.2. Downloadin...

mfinnie
Newbie
After an update a few months ago or close to that, my spotify wouldn't start, so i tried to reinstall it but i've had no luck. Suggestions i've tried that haven't worked: 1. The alterna...
2018-02-12 7:14:09 AM
2018-02-12 8:48:30 AM
Preticle
Composer
2084 Views
1 replies
1 likes

2084 Views
1 replies
1 likes

Volume help

I am a Spotify Premum user, and whenever I open my playlist it shows the volume bar, but whenever I click on a song it goes blank and I am unable to turn the volume on. All my songs play silent. I have tried clearing cache, restarting, everything..

cora_99
Regular
I am a Spotify Premum user, and whenever I open my playlist it shows the volume bar, but whenever I click on a song it goes blank and I am unable to turn the volume on. All my songs play silent. I ha...
2018-02-12 8:19:42 AM
2018-02-12 8:46:38 AM
Preticle
Composer
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Pausing Randomly

Hey guys, So, my spotify, which is premium, keeps pausing randomly. I logged out everywhere, and I even changed my password, but it still doing it. Is there a solution that i'm just not seeing or thinking about?

DonaldMaden
Casual Listener
Hey guys, So, my spotify, which is premium, keeps pausing randomly. I logged out everywhere, and I even changed my password, but it still doing it. Is there a solution that i'm just...
2018-02-11 7:34:53 PM
2018-02-12 4:51:30 AM
caszriel
Composer
361 Views
2 replies
0 likes

361 Views
2 replies
0 likes

Removed Artists keeps coming back

So I love using the daily mixes, fantastic way to find a bunch of new artist but also there are just horrible artists. I use the option to remove artist from the daily mixes but then after about 10 mins they pop up in my list again... any ideas?

normelius
Casual Listener
So I love using the daily mixes, fantastic way to find a bunch of new artist but also there are just horrible artists. I use the option to remove artist from the daily mixes but then after about 10 m...
2018-02-12 4:09:27 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Song not available - Desktop only

I'm having an issue with being unable to play various songs. I'm getting a "this song is not available" message for a couple of random artists. The songs play fine through the mobile app and I know they are available in my region etc.I am a Spotify p...

satininacoffin
Newbie
I'm having an issue with being unable to play various songs. I'm getting a "this song is not available" message for a couple of random artists. The songs play fine through the mobile app and I know t...
2018-02-11 12:47:32 AM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

Solved!! Spotify doesn't connect even though the Internet connection is fine

So my Spotify app suddenly refuses to connect in Windows even though the web player works fine. It's been working fine in the current setup for 2 years but today it just died. Everything else Internet-wise is working fine. Two android Phones and an i...

Bumfred
Casual Listener
So my Spotify app suddenly refuses to connect in Windows even though the web player works fine. It's been working fine in the current setup for 2 years but today it just died. Everything else Interne...
2018-02-04 2:21:50 AM
2018-02-11 12:09:14 AM
Bumfred
Casual Listener
1520 Views
2 replies
0 likes

1520 Views
2 replies
0 likes

Spotify Premium - This song isn't available.

Hello,is there a reason why the songs aren't available?I got this problem very often. I'm considering switching to TIDAL. I got "Spotify Premium Family" and it's so annoying.

DamianT1994
Regular
Hello, is there a reason why the songs aren't available? I got this problem very often. I'm considering switching to TIDAL. I got "Spotify Premium Family" and it's so annoying.
2018-02-11 8:06:37 PM
2018-02-11 11:22:55 PM
dancyfits
Regular
363 Views
1 replies
0 likes

363 Views
1 replies
0 likes

Spotify Plays Local File that's different to the Streamed File

I am a premium user, yet Spotify prevents me from listening to a streamed file, since it believes I have a similar file in my iTunes library. The track in question shares song title and artist name, as well as the track length, yet it is a totally di...

blueblox
Newbie
I am a premium user, yet Spotify prevents me from listening to a streamed file, since it believes I have a similar file in my iTunes library. The track in question shares song title and arti...
2018-02-11 7:22:35 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Top artists not showing up

Hi all, I've been reading extensively in a lot of threads about this topic (dating back all the way to 2012), but I have never read a solution that works for me. There are no 'top artists' that show up in my profile. Strange thing is: in my Tinder pr...

jokerman1985
Newbie
Hi all, I've been reading extensively in a lot of threads about this topic (dating back all the way to 2012), but I have never read a solution that works for me. There are no 'top a...
2018-01-21 4:54:03 PM
2018-02-11 5:32:25 PM
fktr00
Newbie
967 Views
1 replies
3 likes

967 Views
1 replies
3 likes

Song is not available

Hey guys!I just opened up my laptop to play some music on Spotify, and it keeps giving me the message "This song is not available. If you have the file on your computer you can import it." for every single song that I try to play! I even uninstalled ...

myaguinaldo
Casual Listener
Hey guys! I just opened up my laptop to play some music on Spotify, and it keeps giving me the message "This song is not available. If you have the file on your computer you can import it." for ever...
2018-02-11 5:17:12 PM
188 Views
0 replies
0 likes

188 Views
0 replies
0 likes

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