Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
pastasås
Casual Listener
23198 Views
66 replies
23 likes

23198 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
Edwardont
Casual Listener
58199 Views
251 replies
21 likes

58199 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3665 Views
1 replies
6 likes

3665 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143387 Views
0 replies
26 likes
Mac
Windows

143387 Views
0 replies
26 likes

(Error code 13) The installer is unable to install Spotify because the nessecary files... Windows 10

My Desktop Spotify freezed on me after an update so I uninstalled the application then when I tried to re-install it this error showed up. The installer is unable to install Spotify because the neccessary files could not be created. (Error code: 13)I...

Tsumera
Newbie
My Desktop Spotify freezed on me after an update so I uninstalled the application then when I tried to re-install it this error showed up. The installer is unable to install Spotify because ...
2018-01-11 6:20:42 PM
2018-01-11 7:32:24 PM
Sebasty
Spotify Star
1472 Views
1 replies
0 likes

1472 Views
1 replies
0 likes

Artist Selection in "Web Player"

HELLODoes anyone know how to get the library of saved "Artists" to appear in the web player?? I have a list of artists in my app, but since I can only access "Web Player" at work I would like to know how to access the same list of artists I have in t...

Durness
Regular
HELLO Does anyone know how to get the library of saved "Artists" to appear in the web player?? I have a list of artists in my app, but since I can only access "Web Player" at work I would l...
2018-01-09 9:56:20 PM
2018-01-11 6:18:34 PM
Sebasty
Spotify Star
1072 Views
6 replies
1 likes

1072 Views
6 replies
1 likes

ID3 tags in local files

Dear all,After switching to spotify, I left behind an immense music library, much of which is not available on spotify. So, when I heard I could add these as local files (and even sync them up to my mobile device!) I was delighted of course. However,...

Pleur
Casual Listener
Dear all, After switching to spotify, I left behind an immense music library, much of which is not available on spotify. So, when I heard I could add these as local files (and even sync them up to m...
2018-01-10 12:06:56 AM
2018-01-11 6:04:42 PM
Sebasty
Spotify Star
3815 Views
1 replies
2 likes

3815 Views
1 replies
2 likes

App keeps closing, radio keeps stopping

I have a tanning studio open from 7 am to 10 pm, music is of extreme importance.I downloaded spotify and usually play the pop radio and leave it always on. But every morning I come in to find either spotify closed or the radio just stopped playing. I...

spaziobeauty
Newbie
I have a tanning studio open from 7 am to 10 pm, music is of extreme importance. I downloaded spotify and usually play the pop radio and leave it always on. But every morning I come in to find eithe...
2018-01-11 1:01:06 PM
2018-01-11 5:18:57 PM
Sebasty
Spotify Star
476 Views
1 replies
0 likes

476 Views
1 replies
0 likes

How can i send private messages to a friend?

Hello,my plan is, to invite a friend to a common playlist. But I can't find an option to invite him. I can just make the playlist as a common playlist. I guess for all people that follow me. But it's only for us two. Where is this option and how can ...

lutscho
Regular
Hello, my plan is, to invite a friend to a common playlist. But I can't find an option to invite him. I can just make the playlist as a common playlist. I guess for all people that follow me. But it...
2018-01-06 2:46:21 PM
2018-01-11 1:37:51 PM
Noah
Spotify Star
66827 Views
10 replies
2 likes

66827 Views
10 replies
2 likes

PLEASE REMOVE DESKTOP VOLUME BAR!

Please please please remove the desktop overlay. I found the setting to "disable" it when using media keys, but it only removes the song detail, not the volume bar. I HATE this. It remains on my screen anytime Spotify is playing, not just when the pr...

krt575s
Newbie
Please please please remove the desktop overlay. I found the setting to "disable" it when using media keys, but it only removes the song detail, not the volume bar. I HATE this. It remains on my scre...
2018-01-10 3:36:07 PM
2018-01-11 8:47:44 AM
IguanaSetup
Community Legend
663 Views
2 replies
0 likes

663 Views
2 replies
0 likes

Spotify default song library

I have been a premium member for aprroximately a year now,the old spotify was able to let me directly download songs in my default song library but now there's no option to do so,i can only listen to songs in my downloaded playlist.Send help pls

ﾌモモ
Newbie
I have been a premium member for aprroximately a year now,the old spotify was able to let me directly download songs in my default song library but now there's no option to do so,i can only listen to...
2018-01-10 12:38:13 AM
517 Views
0 replies
0 likes

517 Views
0 replies
0 likes

Flat sound, no bass > swap center&subwoofer

Hi! So I've been struggling with audio quality for more than a year now. The main problem is that on a 5.1 system the audio sounds flat, lacking bass and the rear speakers are not used, even though speaker fill is turned on in the Realtek driver. In ...

naroslife
Casual Listener
Hi! So I've been struggling with audio quality for more than a year now. The main problem is that on a 5.1 system the audio sounds flat, lacking bass and the rear speakers are not used,...
2018-01-10 7:25:54 PM
3899 Views
0 replies
12 likes

3899 Views
0 replies
12 likes

Spotify logs me out and deletes my playlists

Hi, I have spotify premium and I leave spotify playing when I sleep. Lately I've been waking up to find there's no music playing, and when I pull spotify open I'm logged out with an error message (not 100% sure on the number as I'm usually very grogg...

Kiradeki
Casual Listener
Hi, I have spotify premium and I leave spotify playing when I sleep. Lately I've been waking up to find there's no music playing, and when I pull spotify open I'm logged out with an error message (no...
2018-01-07 11:12:52 PM
2018-01-10 7:17:03 PM
Kiradeki
Casual Listener
816 Views
1 replies
0 likes
error code
no music
Playlists
Playlists deleted

816 Views
1 replies
0 likes

Cant unlike songs from radio

I'm not able to unlike a song from a radio station on PC spotify. Same with mobile version. Any idea why?

KoleStyles
Newbie
I'm not able to unlike a song from a radio station on PC spotify. Same with mobile version. Any idea why?
2018-01-10 7:26:27 AM
2018-01-10 5:59:16 PM
leodreyer
Roadie
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Dowload playlist songs

Hay alguna forma de poder habilitar la descarga de esta carpeta en pc?

JhonJimenez
Newbie
Hay alguna forma de poder habilitar la descarga de esta carpeta en pc?
2018-01-10 8:38:51 AM
2018-01-10 5:38:26 PM
leodreyer
Roadie
3991 Views
1 replies
0 likes

3991 Views
1 replies
0 likes

Solved!! Not able to sign in on the Spotify program?

I am not able to sign in at all. It keeps telling me "The username or password is incorrect. (ERRORCODE 3)" I can sign in on the Spotify Web Player. I tried checking my firewall, it is not blocked. I uninstalled then reinstalled Spotify, still wont l...

TheIceyBear
Regular
I am not able to sign in at all. It keeps telling me "The username or password is incorrect. (ERRORCODE 3)" I can sign in on the Spotify Web Player. I tried checking my firewall, it is not blocked. I...
2018-01-10 4:01:27 AM
2018-01-10 5:32:19 PM
leodreyer
Roadie
780 Views
2 replies
0 likes

780 Views
2 replies
0 likes

Noise crackling and popping

Hello, I've had this issue for a few weeks now where everything I play from Spotify crackles and pops. However when I play from YouTube, I have no issues.I have premium, if that's to any help. I've cleared cache - didn't work.Tried uninstalling - did...

akinshina
Newbie
Hello, I've had this issue for a few weeks now where everything I play from Spotify crackles and pops. However when I play from YouTube, I have no issues. I have premium, if that's to any h...
2017-12-02 4:49:15 PM
2018-01-10 4:10:10 PM
andyliu52
Newbie
484 Views
1 replies
0 likes

484 Views
1 replies
0 likes

In Windows Webplayer Left side column, How can I SORT My Playlist to appear A thru Z?

I cannot find a way to SORT my Playlist to appear with "A" name list at the TOP and "Z" named list at the bottom. By default it appears with Z thru A which is not how I want to see them. Why would anyone want Z thru A? So how do I sort these my way, ...

JJCC639
Casual Listener
I cannot find a way to SORT my Playlist to appear with "A" name list at the TOP and "Z" named list at the bottom. By default it appears with Z thru A which is not how I want to see them. Why would an...
2018-01-10 9:10:46 AM
2018-01-10 4:07:56 PM
MaxieWoxy
Roadie
293 Views
2 replies
0 likes

293 Views
2 replies
0 likes

Bad quality audio with Windows even with Premium

Hi all! I just cannot have good quality sound when using Spotify with Windows. I've activated the "Premium quality" option, but there is no difference at all. I'm almost sure that the sound is in 160 and not 320 despite the option activated.With Andr...

user-removed
Visitor
Hi all! I just cannot have good quality sound when using Spotify with Windows. I've activated the "Premium quality" option, but there is no difference at all. I'm almost sure that the sound ...
2017-10-17 5:04:36 PM
2018-01-10 4:33:07 AM
SABBBITH_CAT
Newbie
1174 Views
4 replies
1 likes
Windows

1174 Views
4 replies
1 likes

Music being deleted off of my playlists

I noticed that the entire album "Everybody Loves a Happy Ending" by Tears for Fears is now unavailable on Spotify. I also noticed that almost all of the music by Mt. Wolf I added to my playlits are gone. I am wondering why this is happening and if th...

rachanda
Newbie
I noticed that the entire album "Everybody Loves a Happy Ending" by Tears for Fears is now unavailable on Spotify. I also noticed that almost all of the music by Mt. Wolf I added to my playlits are g...
2018-01-10 1:52:47 AM
274 Views
0 replies
1 likes

274 Views
0 replies
1 likes

Can no longer download and play playlists with local files on iPhone

So this has annoyed me for quite a while now; I used to be able to easily download and play playlists containing local files from Spotify on my computer on my Spotify app on my iPhone. But some time last year the feature dissapeared for me. I used to...

danholta
Casual Listener
So this has annoyed me for quite a while now; I used to be able to easily download and play playlists containing local files from Spotify on my computer on my Spotify app on my iPhone. But some time ...
2018-01-09 12:03:47 AM
2018-01-09 12:44:18 AM
powerpoll
Newbie
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

How to be published as a top listener?

So I've seen a few posts in the past showing that there is an option to be published as a top listener if you are linked to last.fm. However, I don't see that option anywhere (even when I go to edit and then preferences). Any help would be greatly ap...

Tippydaug
Newbie
So I've seen a few posts in the past showing that there is an option to be published as a top listener if you are linked to last.fm. However, I don't see that option anywhere (even when I go to edit ...
2018-01-09 11:19:38 PM
853 Views
0 replies
0 likes

853 Views
0 replies
0 likes

Spotify freezing laptop

Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage. This has been happening for a week now and any help would be appreciated.

mrmoi356
Newbie
Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage. This has been happening ...
2018-01-09 10:40:32 PM
2018-01-09 11:05:54 PM
feelikeastrangr
Community Legend
1286 Views
1 replies
0 likes

1286 Views
1 replies
0 likes

(Windows laptop) Spotify pauzes auto when paring with bluetoothspeaker

Hello, I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again after 1 second etc... If i use windows mediaplayer,winrar or you...

Crankshaft12
Newbie
Hello, I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again afte...
2018-01-09 7:47:34 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

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