Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2254 Views

0 replies

4 likes

  • 2254 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153084 Views

83 replies

27 likes

  • 153084 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

142773 Views

294 replies

22 likes

  • 142773 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11387 Views

1 replies

6 likes

  • 11387 Views
  • 1 replies
  • 6 likes

I can't change my Spotify avatar

I've made a new avatar I want to use, but I can't change the old one. When I try to click change on the Spotify client, it doesn't do anything. Pls fix! Or show me another way of changing it. Thanks! https://www.youtube.com/watch?v=Z0b9liJOWsA

Music Fan

I've made a new avatar I want to use, but I can't change the old one. When I try to click change on the Spotify client, it doesn't do anything. Pls fix! Or show me another way of changing it. Thanks!...

Levroy

Casual Listener

1057 Views

7 replies

0 likes

Windows
  • 1057 Views
  • 7 replies
  • 0 likes

spotify app will not open (error code 18)

I uninstalled spotify through the control panel on my windows computer because it was having problems running. Then I tried to reinstall spotify, and it will not install because there is a file that is still open and I can't find it. PLEASE HELP!!!!!...

Casual Listener

I uninstalled spotify through the control panel on my windows computer because it was having problems running. Then I tried to reinstall spotify, and it will not install because there is a file that ...

ErikG

Roadie

504 Views

1 replies

0 likes

Windows
  • 504 Views
  • 1 replies
  • 0 likes

I can't play any songs

I am using Windows 10. I have downlodad the app and I have created a playlist. I have added an album to my playlist and when I am in the webplayer, they appear there but not when I use the app. The playlist appears in both but not the songs. I have t...

Casual Listener

I am using Windows 10. I have downlodad the app and I have created a playlist. I have added an album to my playlist and when I am in the webplayer, they appear there but not when I use the app. The p...

276 Views

0 replies

0 likes

Windows
  • 276 Views
  • 0 replies
  • 0 likes

Collaborative Playlist and Sharing Songs

Spotify, I hope you can share a solution to this problem before there is a mass Exodus from your service. Me and a whole cluster of my DJ friends have used Spotify to collaborate on music. Now that you have removed the messaging feature to share song...

Casual Listener

Spotify, I hope you can share a solution to this problem before there is a mass Exodus from your service.  Me and a whole cluster of my DJ friends have used Spotify to collaborate on music....

473 Views

0 replies

4 likes

Windows
  • 473 Views
  • 0 replies
  • 4 likes

Windows Spotify app does not find Vizio Chromecast speaker

I have a Vizio Crave 360 Chromecast speaker. With the Android and iOS phone Spotify apps they find and connect to the speaker and work well. However the Windows app on my PC does not list it as a device under "speakers" - my other devices such as Ama...

Casual Listener

I have a Vizio Crave 360 Chromecast speaker.  With the Android and iOS phone Spotify apps they find and connect to the speaker and work well.  However the Windows app on my PC does not list...

Nic0_

Roadie

357 Views

1 replies

0 likes

Windows
  • 357 Views
  • 1 replies
  • 0 likes

Solved!! Original Soundtrack for Moana

I am currently living in Germany, and I noticed that I can't access the original soundtrack from the movie Moana, I can only listen to the one where they changed her name to Vaiana for some reason. Is there a work around for this? And what is the rea...

Casual Listener

I am currently living in Germany, and I noticed that I can't access the original soundtrack from the movie Moana, I can only listen to the one where they changed her name to Vaiana for some...

braggadoccio

Newbie

6523 Views

8 replies

2 likes

Windows
  • 6523 Views
  • 8 replies
  • 2 likes

Solved!! Playlist sorting

I still cannot sort or rearrange my playlist (or song collection). When I click on the column headings nothing happens. When I try to drag songs, I get a little circle with a line across it - the universal symbal for "no." The list is NOT sorted.I ha...

Casual Listener

I still cannot sort or rearrange my playlist (or song collection).  When I click on the column headings nothing happens.  When I try to drag songs, I get a little circle with a line across ...

ORM

Casual Listener

1144 Views

2 replies

0 likes

Windows
  • 1144 Views
  • 2 replies
  • 0 likes

Solved!! Can only "Post to Followers"

When I try to send a song to someone on my friendslist, it only gives me the option to "Post to Followers" and nothing else. The dialogue box seems to glitch out for half a second and I can see all the other options like "Send To" but it just default...

Visitor

When I try to send a song to someone on my friendslist, it only gives me the option to "Post to Followers" and nothing else. The dialogue box seems to glitch out for half a second and I can see all t...

Maxim

Spotify Star

438 Views

1 replies

0 likes

Windows
  • 438 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

I have some good friends long-distance and spotify is the only way to stay in touch with them. Im really disappointed about this. I dont think removing private messages altogether is a good idea. More people would use it if you would have made improv...

Newbie

I have some good friends long-distance and spotify is the only way to stay in touch with them. Im really disappointed about this. I dont think removing private messages altogether is a good idea. Mor...

189 Views

0 replies

3 likes

  • 189 Views
  • 0 replies
  • 3 likes

tracks not continuous in playlist

In spotify connect any device I connect to has a bug.If I make a playlist and play it all is OK every song plays.But if I add songs while the playlist is playing a song then no songs will play after the current one. It's the same for all my devices. ...

Casual Listener

In spotify connect any device I connect to has  a bug. If I make a playlist and play it all is OK every song plays. But if I add songs while the playlist is playing a song then no songs will p...

318 Views

0 replies

0 likes

Windows
  • 318 Views
  • 0 replies
  • 0 likes

I can't see Top 50 charts anymore!

Hello everyone. I've got a problem with charts and I don't know how to solve it. When I open any type of chart (the top 50, the viral) the only thing I can see is a message that says like "there is a problem in this ... something" (sorry, I don't kno...

Newbie

Hello everyone. I've got a problem with charts and I don't know how to solve it. When I open any type of chart (the top 50, the viral) the only thing I can see is a message that says like "there is a...

1405 Views

0 replies

0 likes

Windows
  • 1405 Views
  • 0 replies
  • 0 likes

Mailbox...?

Hi. Kinda new to spotify. I could have sworn there was a mailbox of some kind on both my phone and desktop. Last night there was a #1 in the upper right hand corner while I was playing a song. I tapped it but nothing happened. And now today, no mailb...

Casual Listener

Hi. Kinda new to spotify.    I could have sworn there was a mailbox of some kind on both my phone and desktop. Last night there was a #1 in the upper right hand corner while I was playing...

Hubo

Community Legend

386 Views

1 replies

0 likes

Windows
  • 386 Views
  • 1 replies
  • 0 likes

Solved!! rearranging playlists

I can't rearrange songs in my playlist on my PC. I cannot drag and drop, I cannot sort by clicking the headers. The songs are NOT sorted, they are in the order I added them to the playlist. I've tried left clicking, right clicking, everything. When I...

Casual Listener

I can't rearrange songs in my playlist on my PC.  I cannot drag and drop, I cannot sort by clicking the headers.  The songs are NOT sorted, they are in the order I added them to the playlis...

Travellur

Regular

1372 Views

3 replies

0 likes

Windows
  • 1372 Views
  • 3 replies
  • 0 likes

controlling a remote device

hello!I have spotify playing on a computer which powers speakers in my office.I can control my premium account from my separate desktop (which is in another room).However when the computer powering my speakers goes dormant i lose the remote connect f...

Newbie

hello! I have spotify playing on a computer which powers speakers in my office. I can control my premium account from my separate desktop (which is in another room). However when the computer powe...

254 Views

0 replies

0 likes

Windows
  • 254 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

So right. When they removed the notification feature, also without letting people know, the usage naturally went down because people didn't KNOW they had messages! Bring it back, Spotify and turn notifications back on. If only a little green flag in ...

Casual Listener

So right.  When they removed the notification feature, also without letting people know, the usage naturally went down because people didn't KNOW they had messages!  Bring it back, Spotify ...

164 Views

0 replies

3 likes

  • 164 Views
  • 0 replies
  • 3 likes

Solved!! HOW do I import from iTunes?

The Spotify help page isnt very useful - https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/I don't have a menu bar on my desk top. Also the example picture on this page is a Mac drop down menu. I run Windows. thanks

Music Fan

The Spotify help page isnt very useful - https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/ I don't have a menu bar on my desk top. Also the example picture on this...

wingshq

Community Legend

1673 Views

14 replies

0 likes

Windows
  • 1673 Views
  • 14 replies
  • 0 likes

Other option different of spotify?

Any other option different of SPOTIFY ? I'm paying to just have my playlist in the cellphone and in my computer it is not present, INCREDIBLE, I need help I need to ask to the community just TO SEE IFFFF they could know. Paying for bad service!!!!

Casual Listener

Any other option different of SPOTIFY ? I'm paying to just have my playlist in the cellphone and in my computer it is not present, INCREDIBLE, I need help I need to ask to the community just TO SEE I...

gymVera

Casual Listener

392 Views

2 replies

0 likes

Windows
  • 392 Views
  • 2 replies
  • 0 likes

I cannot log in with FaceBook

Heey,I wanted to log in with my FaceBook account on my Spotify desktop player. As soon as I click the button a browser screen pops up and closes almost immidiately after saying 'logging in to Spotify' and that's it. It does not actually log me in and...

Newbie

Heey, I wanted to log in with my FaceBook account on my Spotify desktop player. As soon as I click the button a browser screen pops up and closes almost immidiately after saying 'logging in to Spo...

253 Views

0 replies

0 likes

Windows
  • 253 Views
  • 0 replies
  • 0 likes

Song I use to have in a playlist is now gone.

So like the title says, there was a song I had in one of my playlists that is gone. I can't remember the title of said song, nor do I remember what I searched up to find the song. What i wana know is if theres a way that I can see some list of the so...

Newbie

So like the title says, there was a song I had in one of my playlists that is gone. I can't remember the title of said song, nor do I remember what I searched up to find the song.  What i wana ...

vsway

Music Fan

317 Views

1 replies

0 likes

Windows
  • 317 Views
  • 1 replies
  • 0 likes