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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2439 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155462 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149808 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11499 Views

1 replies

6 likes

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Solved!! HOW do I import from iTunes?

The Spotify help page isnt very useful - https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/I don't have a menu bar on my desk top. Also the example picture on this page is a Mac drop down menu. I run Windows. thanks

Music Fan

The Spotify help page isnt very useful - https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/ I don't have a menu bar on my desk top. Also the example picture on this...

wingshq

Community Legend

1735 Views

14 replies

0 likes

Windows
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Other option different of spotify?

Any other option different of SPOTIFY ? I'm paying to just have my playlist in the cellphone and in my computer it is not present, INCREDIBLE, I need help I need to ask to the community just TO SEE IFFFF they could know. Paying for bad service!!!!

Casual Listener

Any other option different of SPOTIFY ? I'm paying to just have my playlist in the cellphone and in my computer it is not present, INCREDIBLE, I need help I need to ask to the community just TO SEE I...

gymVera

Casual Listener

403 Views

2 replies

0 likes

Windows
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I cannot log in with FaceBook

Heey,I wanted to log in with my FaceBook account on my Spotify desktop player. As soon as I click the button a browser screen pops up and closes almost immidiately after saying 'logging in to Spotify' and that's it. It does not actually log me in and...

Newbie

Heey, I wanted to log in with my FaceBook account on my Spotify desktop player. As soon as I click the button a browser screen pops up and closes almost immidiately after saying 'logging in to Spo...

261 Views

0 replies

0 likes

Windows
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Song I use to have in a playlist is now gone.

So like the title says, there was a song I had in one of my playlists that is gone. I can't remember the title of said song, nor do I remember what I searched up to find the song. What i wana know is if theres a way that I can see some list of the so...

Newbie

So like the title says, there was a song I had in one of my playlists that is gone. I can't remember the title of said song, nor do I remember what I searched up to find the song.  What i wana ...

vsway

Music Fan

331 Views

1 replies

0 likes

Windows
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I am premium and playback stops to play another song by Ngo The Kendy!?

I select my albumStart listening to itSuddenly music abruptly stops and plays a song by Ngo The Kendy. Whatever that is. I am Spotify Premium. This should not happen. It has happened several times before

Casual Listener

I select my album Start listening to it Suddenly music abruptly stops and plays a song by Ngo The Kendy. Whatever that is.   I am Spotify Premium. This should not happen.   It has hap...

isaacs1987

Newbie

626 Views

3 replies

0 likes

Windows
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Spotify connects to devices without warning

While listening to the Spotify Windows client, the music I am listening to will suddenly stop after working fine for an hour or more and will keep trying to connect to some device. This has happened at two different locations. I have Bluetooth on my ...

Casual Listener

While listening to the Spotify Windows client, the music I am listening to will suddenly stop after working fine for an hour or more and will keep trying to connect to some device. This has happened ...

274 Views

0 replies

0 likes

Windows
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Superuser Contribution Unfamiliar playlists appear in Spotify

I've noticed random playlists appearing for a couple weeks now in my Spotify account. First, all of my playlists were gone and replaced by ones in a foreign language. I restored my playlists but I still keep getting odd playlists appearing every time...

Casual Listener

I've noticed random playlists appearing for a couple weeks now in my Spotify account.   First, all of my playlists were gone and replaced by ones in a foreign language. I restored my playlists...

Maria_B

Moderator

743 Views

1 replies

0 likes

Windows
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Songs do not play after turning off spotify during the ad

Hello.Few days ago I turned off spotify when the ad was playing. The very next day I turned on spotify again and I can't play any song (I keep getting the message "can't play current track") . No matter which album, song or anything - It just won't p...

Newbie

Hello. Few days ago I turned off spotify when the ad was playing. The very next day I turned on spotify again and I can't play any song (I keep getting the message "can't play current track") . No m...

klee1214

Roadie

299 Views

1 replies

0 likes

Windows
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Superuser Contribution Facebook won't log in

I press the log in with facbook and it opens new browser window and says now it's okay to close it and Nothing happens. For more then a month. Seriously, when it came down to charge me for premium even though i didn't want it it was resolved fast, an...

Casual Listener

I press the log in with facbook and it opens new browser window and says now it's okay to close it and Nothing happens. For more then a month. Seriously, when it came down to charge me for premium ev...

HauntedFerret

Casual Listener

343 Views

2 replies

0 likes

Windows
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Spotify deletes duplicate tracks on it's own

So, my problem is as stated above is that if I for example have a couple of songs named alike(different versions for example), and I remove one, it removes them all, I accidentally deleted a couple of songs that way, is there a way to turn this optio...

Regular

So, my problem is as stated above is that if I for example have a couple of songs named alike(different versions for example), and I remove one, it removes them all, I accidentally deleted a couple o...

385 Views

0 replies

0 likes

Windows
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short command keys to windows 10

I wish that there is a short command keys spotify for windows 10.e.g. you have just open your spotify and minimised it or closed program while music is going then you want to press pause or next music, right? For windows 10 you have to use your mouse...

Regular

I wish that there is a short command keys spotify for windows 10. e.g. you have just open your spotify and minimised it or closed program while music is going then you want to press pause or next mu...

404 Views

0 replies

0 likes

Windows
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Spotify Remote Text Reader to play song?

Hey, I am working on a script, I want to send a command to my bot, and what the bot does is whatever keyword they put in, it will create it in a .txt file. Now with that being said, can Spotify read a text file, and put into queue for everytime the ....

Newbie

Hey, I am working on a script, I want to send a command to my bot, and what the bot does is whatever keyword they put in, it will create it in a .txt file. Now with that being said, can Spotify read ...

523 Views

0 replies

0 likes

Windows
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Wont recognize properties of specific local files

So I decided to add an album to Spotify through local files, Acid Rap by Chance. Only stuff went awry. When I added it, certain songs were missing properties. (see picture) They were missing album art, song title, and album name, but they still playe...

Newbie

So I decided to add an album to Spotify through local files, Acid Rap by Chance. Only stuff went awry. When I added it, certain songs were missing properties. (see picture) They were missing album ar...

442 Views

0 replies

2 likes

Windows
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Superuser Contribution Media Keys no longer working if Spotify isn't the active window.

I have been using my media keys with Spotify in the background flawlessly for quite a while but suddenly they've stopped working. They only work with Spotify if I have Spotify as my active window (in the foreground). I have Google Chrome installed bu...

Casual Listener

I have been using my media keys with Spotify in the background flawlessly for quite a while but suddenly they've stopped working. They only work with Spotify if I have Spotify as my active window (in...

vektoa

Newbie

7077 Views

4 replies

5 likes

Windows
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  • 4 replies
  • 5 likes

Stuck Songs

i have songs that can't be removed from any platform, i don't know what to do

Casual Listener

i have songs that can't be removed from any platform, i don't know what to do

216 Views

0 replies

0 likes

Windows
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Client unresponsive on first startup

Hi. For the last week or so, my Spotify Desktop Client has been responsive on first startup (starts with the computer). Killing the process (and any "helper"-processes), and starting it over solves the problem, but the issue is really annoying. This ...

Casual Listener

Hi.   For the last week or so, my Spotify Desktop Client has been responsive on first startup (starts with the computer). Killing the process (and any "helper"-processes), and starting it over...

325 Views

0 replies

0 likes

Windows
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Can't find playlists on a certain profile

I used to have access to a spotify account that I used for over 3 years (through a sports team). I have built many playlists over that time and now because of certain reasons, I no longer have access to that account (I still work there however), as t...

Newbie

I used to have access to a spotify account that I used for over 3 years (through a sports team). I have built many playlists over that time and now because of certain reasons, I no longer have access...

Hubo

Community Legend

341 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Cant see what my friend is listening to

Hi! Im a premium member and my girlfriend can see what im listening to on her friend feed.But i can't see hers, or anyone. 1) i am following her2) shes following me3) her account settings is set to publish her activity4) on the same platform, logged ...

Newbie

Hi!   Im a premium member and my girlfriend can see what im listening to on her friend feed. But i can't see hers, or anyone.   1) i am following her 2) shes following me 3) her acco...

509 Views

0 replies

0 likes

Windows
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Remove a device for your spotify

I installed my spotify premium on a work computer and I am no longer with that company. I have been on my phone recently trying to listen to music and I am kicked off because someone at my previous employer is using my account. How do I disable devic...

Newbie

I installed my spotify premium on a work computer and I am no longer with that company. I have been on my phone recently trying to listen to music and I am kicked off because someone at my previous e...

Nic0_

Roadie

451 Views

1 replies

0 likes

Windows
  • 451 Views
  • 1 replies
  • 0 likes

Music randomly stops playing.

Hello, My music stops playing randomly whenever I play songs on my playlist, sometimes it will play 3 songs and pause itself sometimes 5. It's very random, i've never had this happen before. Any solutions?

Newbie

Hello,   My music stops playing randomly whenever I play songs on my playlist, sometimes it will play 3 songs and pause itself sometimes 5. It's very random, i've never had this happen before....

396 Views

0 replies

1 likes

Windows
  • 396 Views
  • 0 replies
  • 1 likes