Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9769 Views
98 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
978 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2159 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Spotify stops being connected to the other computers every couple days and needs to be restarted on all computers to fix it. This is running on 4 machines and 1 account to control 1 music output. 1 user at a time will switch to their pc and then chan...
Spotify stops being connected to the other computers every couple days and needs to be restarted on all computers to fix it. This is running on 4 machines and 1 account to control 1 mus...
Roadie
960 Views
5 replies
0 likes
I'm using Windows 7 Ultimate and when I turn on my computer, the Spotify app automatically opens. But if I close the app and reopen it, it gives me an error that it's not responding. Is something wrong with the app or isn't it compatible with Windows...
I'm using Windows 7 Ultimate and when I turn on my computer, the Spotify app automatically opens. But if I close the app and reopen it, it gives me an error that it's not responding. Is something wro...
Music Fan
757 Views
4 replies
0 likes
When using the Spotify PC application some songs will report as not available if the application is not started using the administrator account. Full message: "This song is not available. If you have the file on your computer you can import it". The ...
When using the Spotify PC application some songs will report as not available if the application is not started using the administrator account. Full message: "This song is not available. If you...
Casual Listener
633 Views
1 replies
0 likes
Esta canción parece acabarse abruptamente:https://open.spotify.com/track/4pjcPUn5v9udDHFAxqknb7
Esta canción parece acabarse abruptamente: https://open.spotify.com/track/4pjcPUn5v9udDHFAxqknb7
365 Views
0 replies
0 likes
Recently, when i am using Spotify to play my playlists randomly but it would only play the songs i added long time ago. it seldom play the recent songs which i had added to the playlist. is there any way that this situation could be fixed? because i ...
Recently, when i am using Spotify to play my playlists randomly but it would only play the songs i added long time ago. it seldom play the recent songs which i had added to the playlist. is there any...
472 Views
0 replies
0 likes
I struggled a bit with the Subject for this topic, but my issue is that when there are multiple artists listed for a specific track and when I save that track to "Your Music" and then go to "Artists" the track is only listed under the first listed ar...
I struggled a bit with the Subject for this topic, but my issue is that when there are multiple artists listed for a specific track and when I save that track to "Your Music" and then go to...
1472 Views
0 replies
5 likes
Hey, for some time now i can't update my Local Files or they are not getting updated. I even deactivated my sources and it still showed me 2 Songs. Nothing changes whatever i do. PLS HELP ME!!!
Hey, for some time now i can't update my Local Files or they are not getting updated. I even deactivated my sources and it still showed me 2 Songs. Nothing changes whatever i do. PLS HELP ME...
Newbie
480 Views
1 replies
0 likes
Tittle says all, doesn't detect local archives, each time i open it again, it detects less. GGWP.
Tittle says all, doesn't detect local archives, each time i open it again, it detects less. GGWP.
331 Views
0 replies
0 likes
I've tried to uninstall the spotify desktop application for win10 via the control panel and via preferences>system>apps. In both instances there was no visible reaction of the system to the command. So no error message or prompt. I've installed the p...
I've tried to uninstall the spotify desktop application for win10 via the control panel and via preferences>system>apps. In both instances there was no visible reaction of the system to the com...
Roadie
599 Views
2 replies
0 likes
I can't rearrange songs in my playlist on my PC. I cannot drag and drop, I cannot sort by clicking the headers. The songs are NOT sorted, they are in the order I added them to the playlist. I've tried left clicking, right clicking, everything. When I...
I can't rearrange songs in my playlist on my PC. I cannot drag and drop, I cannot sort by clicking the headers. The songs are NOT sorted, they are in the order I added them to the playlis...
Regular
1604 Views
3 replies
0 likes
So I just recently noticed I can make the image on a personal play list my own rather than the songs covers. Now when I tried this, it said that the image has to be at 300 x 300 the thing is, the image was bigger than 300 x 300. It's not a deal break...
So I just recently noticed I can make the image on a personal play list my own rather than the songs covers. Now when I tried this, it said that the image has to be at 300 x 300 the thi...
Community Legend
8333 Views
1 replies
1 likes
Hi everyone, a few days ago I added a song on my spotify(recieved via WhatsApp) and when I saw, the song cant be played and I cant remove it from the list, everytime the shuffle "plays" this song, my spotify app crashes, anybody knows how to remove t...
Hi everyone, a few days ago I added a song on my spotify(recieved via WhatsApp) and when I saw, the song cant be played and I cant remove it from the list, everytime the shuffle "plays" this song, my...
503 Views
0 replies
0 likes
So a couple of days ago I downloaded the Spotify Desktop App. It works completly fine but when I try to open anything on Spotify Web it acts like there's no Internet Connection and the message "open.spotify.com refused to connect." appears. I uninsta...
So a couple of days ago I downloaded the Spotify Desktop App. It works completly fine but when I try to open anything on Spotify Web it acts like there's no Internet Connection and the message "open....
5362 Views
0 replies
8 likes
I am on a desktop running Windows 7 and I am having an issue with the volume going up and down seemingly for different albums. I noticed this listening to my playlists at work and most songs play at a certain level but other songs(and generally the e...
I am on a desktop running Windows 7 and I am having an issue with the volume going up and down seemingly for different albums. I noticed this listening to my playlists at work and most songs play at ...
805 Views
0 replies
0 likes
This morning Spotify would not go online (I am obviously online), so I uninstalled/reinstalled, and now I cant get on at all. At Login, I get a red box which states: "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. A...
This morning Spotify would not go online (I am obviously online), so I uninstalled/reinstalled, and now I cant get on at all. At Login, I get a red box which states: "A firewall may be blocking Spoti...
3115 Views
0 replies
2 likes
So, I have a pretty big playlist full of different genres that I like to listen to. I put it on shuffle, but it only shuffles the latest handfull of songs that I added and won't shuffle in any older songs. I've even tried starting it on an older song...
So, I have a pretty big playlist full of different genres that I like to listen to. I put it on shuffle, but it only shuffles the latest handfull of songs that I added and won't shuffle in any older ...
Community Legend
6407 Views
1 replies
0 likes
Hi, I got this message when I tried to start Spotify this morning on my desktop (latest windows) but the message pops up: "No internet connection detected. Spotify will automatically try to reconnect when it detects an internet connection (error code...
Hi, I got this message when I tried to start Spotify this morning on my desktop (latest windows) but the message pops up: "No internet connection detected. Spotify will automatically try to ...
Community Legend
18687 Views
1 replies
0 likes
Running Spotify Version "1.0.54.1079.g3809528e" on "Windows 10 X64"I double checked my bandwidth, i did reinstall the app, i formated my pc even and the message keeps showing.What should i do?Is really annoying. I'd really appreciate any help comment...
Running Spotify Version "1.0.54.1079.g3809528e" on "Windows 10 X64" I double checked my bandwidth, i did reinstall the app, i formated my pc even and the message keeps showing. What should i do? I...
364 Views
0 replies
0 likes
Ever since the last update, I notice that when I shuffle play in any of my many folders, it automatically plays the first track in the first playlist. When I shuffle a playlist it works right or if I forward click after the first track in folder play...
Ever since the last update, I notice that when I shuffle play in any of my many folders, it automatically plays the first track in the first playlist. When I shuffle a playlist it works ...
552 Views
0 replies
0 likes
I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple times, rebooted my phone, cleared any cache and even...
I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple t...
Newbie
873 Views
2 replies
0 likes
