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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2089 Views

0 replies

4 likes

  • 2089 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150821 Views

83 replies

27 likes

  • 150821 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138840 Views

294 replies

22 likes

  • 138840 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

  • 11285 Views
  • 1 replies
  • 6 likes

Spotify connects to devices without warning

While listening to the Spotify Windows client, the music I am listening to will suddenly stop after working fine for an hour or more and will keep trying to connect to some device. This has happened at two different locations. I have Bluetooth on my ...

Casual Listener

While listening to the Spotify Windows client, the music I am listening to will suddenly stop after working fine for an hour or more and will keep trying to connect to some device. This has happened ...

266 Views

0 replies

0 likes

Windows
  • 266 Views
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Superuser Contribution Unfamiliar playlists appear in Spotify

I've noticed random playlists appearing for a couple weeks now in my Spotify account. First, all of my playlists were gone and replaced by ones in a foreign language. I restored my playlists but I still keep getting odd playlists appearing every time...

Casual Listener

I've noticed random playlists appearing for a couple weeks now in my Spotify account.   First, all of my playlists were gone and replaced by ones in a foreign language. I restored my playlists...

Maria_B

Moderator

729 Views

1 replies

0 likes

Windows
  • 729 Views
  • 1 replies
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Songs do not play after turning off spotify during the ad

Hello.Few days ago I turned off spotify when the ad was playing. The very next day I turned on spotify again and I can't play any song (I keep getting the message "can't play current track") . No matter which album, song or anything - It just won't p...

Newbie

Hello. Few days ago I turned off spotify when the ad was playing. The very next day I turned on spotify again and I can't play any song (I keep getting the message "can't play current track") . No m...

klee1214

Roadie

293 Views

1 replies

0 likes

Windows
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook won't log in

I press the log in with facbook and it opens new browser window and says now it's okay to close it and Nothing happens. For more then a month. Seriously, when it came down to charge me for premium even though i didn't want it it was resolved fast, an...

Casual Listener

I press the log in with facbook and it opens new browser window and says now it's okay to close it and Nothing happens. For more then a month. Seriously, when it came down to charge me for premium ev...

HauntedFerret

Casual Listener

319 Views

2 replies

0 likes

Windows
  • 319 Views
  • 2 replies
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Spotify deletes duplicate tracks on it's own

So, my problem is as stated above is that if I for example have a couple of songs named alike(different versions for example), and I remove one, it removes them all, I accidentally deleted a couple of songs that way, is there a way to turn this optio...

Regular

So, my problem is as stated above is that if I for example have a couple of songs named alike(different versions for example), and I remove one, it removes them all, I accidentally deleted a couple o...

369 Views

0 replies

0 likes

Windows
  • 369 Views
  • 0 replies
  • 0 likes

short command keys to windows 10

I wish that there is a short command keys spotify for windows 10.e.g. you have just open your spotify and minimised it or closed program while music is going then you want to press pause or next music, right? For windows 10 you have to use your mouse...

Regular

I wish that there is a short command keys spotify for windows 10. e.g. you have just open your spotify and minimised it or closed program while music is going then you want to press pause or next mu...

394 Views

0 replies

0 likes

Windows
  • 394 Views
  • 0 replies
  • 0 likes

Spotify Remote Text Reader to play song?

Hey, I am working on a script, I want to send a command to my bot, and what the bot does is whatever keyword they put in, it will create it in a .txt file. Now with that being said, can Spotify read a text file, and put into queue for everytime the ....

Newbie

Hey, I am working on a script, I want to send a command to my bot, and what the bot does is whatever keyword they put in, it will create it in a .txt file. Now with that being said, can Spotify read ...

514 Views

0 replies

0 likes

Windows
  • 514 Views
  • 0 replies
  • 0 likes

Wont recognize properties of specific local files

So I decided to add an album to Spotify through local files, Acid Rap by Chance. Only stuff went awry. When I added it, certain songs were missing properties. (see picture) They were missing album art, song title, and album name, but they still playe...

Newbie

So I decided to add an album to Spotify through local files, Acid Rap by Chance. Only stuff went awry. When I added it, certain songs were missing properties. (see picture) They were missing album ar...

429 Views

0 replies

2 likes

Windows
  • 429 Views
  • 0 replies
  • 2 likes

Superuser Contribution Media Keys no longer working if Spotify isn't the active window.

I have been using my media keys with Spotify in the background flawlessly for quite a while but suddenly they've stopped working. They only work with Spotify if I have Spotify as my active window (in the foreground). I have Google Chrome installed bu...

Casual Listener

I have been using my media keys with Spotify in the background flawlessly for quite a while but suddenly they've stopped working. They only work with Spotify if I have Spotify as my active window (in...

vektoa

Newbie

7013 Views

4 replies

5 likes

Windows
  • 7013 Views
  • 4 replies
  • 5 likes

Stuck Songs

i have songs that can't be removed from any platform, i don't know what to do

Casual Listener

i have songs that can't be removed from any platform, i don't know what to do

209 Views

0 replies

0 likes

Windows
  • 209 Views
  • 0 replies
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Client unresponsive on first startup

Hi. For the last week or so, my Spotify Desktop Client has been responsive on first startup (starts with the computer). Killing the process (and any "helper"-processes), and starting it over solves the problem, but the issue is really annoying. This ...

Casual Listener

Hi.   For the last week or so, my Spotify Desktop Client has been responsive on first startup (starts with the computer). Killing the process (and any "helper"-processes), and starting it over...

311 Views

0 replies

0 likes

Windows
  • 311 Views
  • 0 replies
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Can't find playlists on a certain profile

I used to have access to a spotify account that I used for over 3 years (through a sports team). I have built many playlists over that time and now because of certain reasons, I no longer have access to that account (I still work there however), as t...

Newbie

I used to have access to a spotify account that I used for over 3 years (through a sports team). I have built many playlists over that time and now because of certain reasons, I no longer have access...

Hubo

Community Legend

327 Views

1 replies

0 likes

Windows
  • 327 Views
  • 1 replies
  • 0 likes

Cant see what my friend is listening to

Hi! Im a premium member and my girlfriend can see what im listening to on her friend feed.But i can't see hers, or anyone. 1) i am following her2) shes following me3) her account settings is set to publish her activity4) on the same platform, logged ...

Newbie

Hi!   Im a premium member and my girlfriend can see what im listening to on her friend feed. But i can't see hers, or anyone.   1) i am following her 2) shes following me 3) her acco...

493 Views

0 replies

0 likes

Windows
  • 493 Views
  • 0 replies
  • 0 likes

Remove a device for your spotify

I installed my spotify premium on a work computer and I am no longer with that company. I have been on my phone recently trying to listen to music and I am kicked off because someone at my previous employer is using my account. How do I disable devic...

Newbie

I installed my spotify premium on a work computer and I am no longer with that company. I have been on my phone recently trying to listen to music and I am kicked off because someone at my previous e...

Nic0_

Roadie

433 Views

1 replies

0 likes

Windows
  • 433 Views
  • 1 replies
  • 0 likes

Music randomly stops playing.

Hello, My music stops playing randomly whenever I play songs on my playlist, sometimes it will play 3 songs and pause itself sometimes 5. It's very random, i've never had this happen before. Any solutions?

Newbie

Hello,   My music stops playing randomly whenever I play songs on my playlist, sometimes it will play 3 songs and pause itself sometimes 5. It's very random, i've never had this happen before....

386 Views

0 replies

1 likes

Windows
  • 386 Views
  • 0 replies
  • 1 likes

Solved!! Desktop spotify totally not working and now I'm locked out

Hello,From my searches I have hound a few people having simmilar problems but when I tried following the solutions I couldnt fix it.It started with spotify being unable to connect to the internet (I think it was error 4) on multipe wifi networks desp...

Newbie

Hello, From my searches I have hound a few people having simmilar problems but when I tried following the solutions I couldnt fix it. It started with spotify being unable to connect to the internet...

ErikG

Roadie

486 Views

1 replies

0 likes

Windows
  • 486 Views
  • 1 replies
  • 0 likes

No messages & can't move around playlists/songs

I'm curious.. just a couple days ago the messages option on my Spotify account disappeared. And I can no longer move songs to anywhere I want in a playlist, or move around/sort the playlists on my account from my laptop. My brother's account is fine ...

Regular

I'm curious.. just a couple days ago the messages option on my Spotify account disappeared. And I can no longer move songs to anywhere I want in a playlist, or move around/sort the playlists on my ac...

joyfullyabigail

Regular

800 Views

2 replies

0 likes

Windows
  • 800 Views
  • 2 replies
  • 0 likes

Transfer spotify music to Sony Walkman

Can anyone please help? I am not technically savvy and am having difficulty finding out how to transfer my Spotify music onto my Sony Walkman. Sony have said I cannot transfer the music directly from Spotify onto my Walkman, nor can I use Media Go to...

Newbie

Can anyone please help? I am not technically savvy and am having difficulty finding out how to transfer my Spotify music onto my Sony Walkman. Sony have said I cannot transfer the music directly from...

erwy

Newbie

6512 Views

1 replies

1 likes

  • 6512 Views
  • 1 replies
  • 1 likes

Spotify say "installing spotify" when i start Spotify shortcut?

On my different Windows machines i often get "installing spotify" when i try to start already installed Spotify.Why?(is an badley "announced" update or just some weird glitch?

Newbie

On my different Windows machines i often get "installing spotify" when i try to start already installed Spotify. Why? (is an badley "announced" update or just some weird glitch?  

wingshq

Community Legend

460 Views

1 replies

0 likes

Windows
  • 460 Views
  • 1 replies
  • 0 likes

Can't log into my Spotify. need help ASAP

I've been recently using spotify for around two months using VPN since i live in aboard and suddenly for past 2 days i've been getting this error "Your Country does not match with the one set on your profile" . I've tried several methods but everythi...

Casual Listener

I've been recently using spotify for around two months using VPN since i live in aboard and suddenly for past 2 days i've been getting this error "Your Country does not match with the one set on your...

Maxim

Spotify Star

736 Views

5 replies

0 likes

Windows
  • 736 Views
  • 5 replies
  • 0 likes