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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2276 Views

0 replies

4 likes

  • 2276 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153540 Views

83 replies

27 likes

  • 153540 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

144142 Views

294 replies

22 likes

  • 144142 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11412 Views

1 replies

6 likes

  • 11412 Views
  • 1 replies
  • 6 likes

Solved!! Spotify website is in Swedish, but I'm in the US

I'm not exactly sure what happened, but when I go to https://www.spotify.com, it redirects me to https://www.spotify.com/se/ That'd be cool and all except for the fact that I'm not in Sweden, nor can I read Swedish. Not sure what to do Any help would...

Regular

I'm not exactly sure what happened, but when I go to https://www.spotify.com, it redirects me to https://www.spotify.com/se/   That'd be cool and all except for the fact that I'm not...

toasterface

Regular

2733 Views

2 replies

0 likes

Windows
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Music output is broken

Since the last update Spotify completely ignores my Asus Rog motherboard audio settings... Bass boost, equalizer, whatever... No matter what i've tried it does not react at all when fiddling with the audio settings.... Everything else does, but not S...

Newbie

Since the last update Spotify completely ignores my Asus Rog motherboard audio settings... Bass boost, equalizer, whatever... No matter what i've tried it does not react at all when fiddling with the...

304 Views

0 replies

0 likes

Windows
  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Cannot start a radio

I've subscribed recently to Spotify, and I've heard about the feature to start a "Radio" from any song, band or album, but unfortunately this feature doesn't show up in the desktop player. I can access it only from the web player. I'm attaching two s...

Regular

I've subscribed recently to Spotify, and I've heard about the feature to start a "Radio" from any song, band or album, but unfortunately this feature doesn't show up in the desktop player. I can acce...

benlitz

Regular

2584 Views

7 replies

0 likes

Windows
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  • 7 replies
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Ads in the middle of songs

I was happily listening to Papa Roach scream their way through Last Resort when it was interupted by the tinkely piano of an advert started. This has been happening since the most recent spotify update. Is this an intended new function, in which case...

Newbie

I was happily listening to Papa Roach scream their way through Last Resort when it was interupted by the tinkely piano of an advert started. This has been happening since the most recent spotify upda...

Jacob

Community Legend

2252 Views

2 replies

2 likes

Windows
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  • 2 replies
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Certain songs in albums are "not available" when the rest of the album is

Some of my music is "not available" even though its worked previously and other songs in the album will play just fine. Specifically in system of a downs steal this album. I'd really like a way to fix this because all the songs in the album that don'...

Newbie

Some of my music is "not available" even though its worked previously and other songs in the album will play just fine. Specifically in system of a downs steal this album. I'd really like a way to fi...

chriscarman

Newbie

825 Views

2 replies

0 likes

Windows
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Album art trouble

Hi, I have a trouble with the album art since January 1st. The problem is that the "miniatures" don´t charge or charge too slowly; sometimes they do charge but when I enter into a playlist or album the album art (that was visible before entering into...

Newbie

Hi, I have a trouble with the album art since January 1st. The problem is that the "miniatures" don´t charge or charge too slowly; sometimes they do charge but when I enter into a playlist or album t...

274 Views

0 replies

0 likes

Windows
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My spotify went alphabetical

I have Spotify on windows 10 PC on my laptop and my playlist one day i saw was alphabetical. i know how that can be helpful but i like seeing my newest songs all on order from dates downloaded, how do i change it back?

Casual Listener

I have Spotify on windows 10 PC on my laptop and my playlist one day i saw was alphabetical. i know how that can be helpful but i like seeing my newest songs all on order from dates downloaded, ...

itu_

Community Legend

365 Views

1 replies

0 likes

Windows
  • 365 Views
  • 1 replies
  • 0 likes

playlist with whole albums wont play it random

I made a playlist whit complete albums of diferent albums but when i activate the random function doesnt work,what is happening?

Newbie

I made a playlist whit complete albums of diferent albums but when i activate the random function doesnt work,what is happening?

254 Views

0 replies

0 likes

Windows
  • 254 Views
  • 0 replies
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Drag and drop doesn't work anymore

Spotify just updated and now I can't drag and drop playlists into foldera anymore. Anyone else? Running Spotify 1.0.45.186.g3b5036d6 on windows 10

Casual Listener

Spotify just updated and now I can't drag and drop playlists into foldera anymore. Anyone else?   Running Spotify 1.0.45.186.g3b5036d6 on windows 10

lundbergj

Casual Listener

805 Views

3 replies

1 likes

Windows
  • 805 Views
  • 3 replies
  • 1 likes

PC, Notebook, Galaxy can´t finde offline device

hallo i have a problem, i create a new premium account, but i can t find offline device. I have three device and allover I have the same problem. I do some restarts, same problem. Can you help me? and sorry for my bad english

Newbie

hallo   i have a problem, i create a new premium account, but i can t find offline device.   I have three device and allover I have the same problem.   I do some restarts, same p...

247 Views

0 replies

0 likes

Windows
  • 247 Views
  • 0 replies
  • 0 likes

Am I going crazy or is shuffle reactivating itself all the time?!

I *never* use shuffle intentionally, but somehow it just keeps activating for me. I've got a premium account, and use the windows client. For example I can listen to some album, then check out the the "discover weekly" playlist, then start another al...

Casual Listener

I *never* use shuffle intentionally, but somehow it just keeps activating for me. I've got a premium account, and use the windows client. For example I can listen to some album, then check out the th...

331 Views

0 replies

0 likes

Windows
  • 331 Views
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  • 0 likes

Solved!! Desktop client not saving when not quitted properly

Hey Guys, I'm using Spotify daily on my work laptop and it looks like the "current playing state" is saved upon quitting (when quitting the app) but the thing is when you turn off windows with spotify still running, it loses the current state and goe...

Regular

Hey Guys,    I'm using Spotify daily on my work laptop and it looks like the "current playing state" is saved upon quitting (when quitting the app) but the thing is when you turn off wind...

Dreadlord

Community Legend

656 Views

3 replies

1 likes

Windows
  • 656 Views
  • 3 replies
  • 1 likes

Problems with changing the song and random songs.

On Spotify Desktop Windows 10,i'm having some problems, one of them is:I play songs on random when i try to change to another one it starts to shuffle all again and it dont stops then the bug cames, after this i cant change the music by my own choice...

Newbie

On Spotify Desktop Windows 10,i'm having some problems, one of them is: I play songs on random when i try to change to another one it starts to shuffle all again and it dont stops then the bug cames...

282 Views

0 replies

0 likes

Windows
  • 282 Views
  • 0 replies
  • 0 likes

Bose SoundTouch 54C1E3 in Spotify connect, but I don't have one!

Does anyone have similar issues? I don't own a soundtouch and I have no unwanted people in my network. Any idea?

Newbie

Does anyone have similar issues? I don't own a soundtouch and I have no unwanted people in my network. Any idea?

itu_

Community Legend

410 Views

1 replies

0 likes

Windows
  • 410 Views
  • 1 replies
  • 0 likes

"Songs" not downloaded for offline use

Hi everyone, I have a question: Why is it that in the Android app my "Songs" are automatically downloaded, but on my Windows 10 laptop my "Songs" are not automatically downloaded and if I want them for offline usage I'd have to manually update a play...

Casual Listener

Hi everyone,   I have a question: Why is it that in the Android app my "Songs" are automatically downloaded, but on my Windows 10 laptop my "Songs" are not automatically downloaded and if I wa...

itu_

Community Legend

761 Views

3 replies

0 likes

Windows
  • 761 Views
  • 3 replies
  • 0 likes

Remove from start up

Feature request - be able to edit some preferences without having to log the app in to an account, for example a technician at a repair centre wants to remove Spotify from start-up. Currently, they must use configuration tools (msconfig, registry for...

Newbie

Feature request - be able to edit some preferences without having to log the app in to an account, for example a technician at a repair centre wants to remove Spotify from start-up.  Currently, ...

MartinStoichkov

Community Legend

328 Views

1 replies

0 likes

Windows
  • 328 Views
  • 1 replies
  • 0 likes

Can't sign in on desktop player

Sounds like I have the opposite issue of many people on here. I have no problems signing in to the web player using the Facebook link, but when I try to use the desktop player I have no luck. When I click log in with facebook it pops up a browser win...

Music Fan

Sounds like I have the opposite issue of many people on here. I have no problems signing in to the web player using the Facebook link, but when I try to use the desktop player I have no luck. When I ...

pammyg

Regular

1317 Views

9 replies

0 likes

Windows
  • 1317 Views
  • 9 replies
  • 0 likes

FRENCH FRANCAIS?

Y a t'il une communauté d'aide en FR ???

Regular

Y a t'il une communauté d'aide en FR ???

KatesHere

Community Legend

1330 Views

6 replies

2 likes

Windows
  • 1330 Views
  • 6 replies
  • 2 likes

Removing Local Files from Song Library

I saved some songs from my local file to my song library awhile back, but they are not available since they are no longer on my computer. Spotify disabled the function to add local files to song library since then, but the grayed out songs still show...

Casual Listener

I saved some songs from my local file to my song library awhile back, but they are not available since they are no longer on my computer. Spotify disabled the function to add local files to song...

geedavey

Newbie

3027 Views

5 replies

0 likes

Windows
  • 3027 Views
  • 5 replies
  • 0 likes

I can Not listen music

I can not listen to music on my notebook, the message appears: this song is not available.

Casual Listener

I can not listen to music on my notebook, the message appears: this song is not available.

Tiralka

Casual Listener

714 Views

6 replies

1 likes

Windows
  • 714 Views
  • 6 replies
  • 1 likes