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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

llllIIIIlllII

Casual Listener

9075 Views

94 replies

42 likes

  • 9075 Views
  • 94 replies
  • 42 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

758 Views

12 replies

1 likes

Possible Bug
  • 758 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

Yordan

Moderator

1790 Views

33 replies

2 likes

  • 1790 Views
  • 33 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8258 Views

0 replies

4 likes

  • 8258 Views
  • 0 replies
  • 4 likes

Shuffle just plays song in order (Does not shuffle)

When I hit the shuffle button Spotify does not shuffle; instead, it continues to follow the order of the songs in the playlist. Looking at the play queue and hitting Ctrl+S changes nothing, it only toggles the green outline on the shuffle icon. The o...

Casual Listener

When I hit the shuffle button Spotify does not shuffle; instead, it continues to follow the order of the songs in the playlist. Looking at the play queue and hitting Ctrl+S changes nothing, it only t...

509 Views

0 replies

2 likes

Windows
  • 509 Views
  • 0 replies
  • 2 likes

Can't sign in on desktop player

Sounds like I have the opposite issue of many people on here. I have no problems signing in to the web player using the Facebook link, but when I try to use the desktop player I have no luck. When I click log in with facebook it pops up a browser win...

Music Fan

Sounds like I have the opposite issue of many people on here. I have no problems signing in to the web player using the Facebook link, but when I try to use the desktop player I have no luck. When I ...

pammyg

Regular

1723 Views

9 replies

0 likes

Windows
  • 1723 Views
  • 9 replies
  • 0 likes

problem with reproduction

I have this problem: if I want to listen only one track of an album (for example the third one), i clkick on it, but spotify starts reproducing the first one. Is it a new rule of free spotify or is only my spotify which has a problem?(sorry for my ba...

Newbie

I have this problem: if I want to listen only one track of an album (for example the third one), i clkick on it, but spotify starts reproducing the first one. Is it a new rule of free spotify or is o...

Jacob

Community Legend

763 Views

1 replies

1 likes

Windows
  • 763 Views
  • 1 replies
  • 1 likes

Full Page Spam Advert

I opened up Spotify on Windows 10 today (a slightly older version of spotify because I find issues with playback on more recent versions) and when browsing through a playlist I got a full page advert which is a scam beyond a doubt. It should be easy ...

Newbie

I opened up Spotify on Windows 10 today (a slightly older version of spotify because I find issues with playback on more recent versions) and when browsing through a playlist I got a full page advert...

Jacob

Community Legend

436 Views

1 replies

0 likes

Windows
  • 436 Views
  • 1 replies
  • 0 likes

Incorrect song plays when I click a song in the "Artists" section of "Your Music"

On my PC desktop Spotify app, I can play songs successfully when using the "Songs" and "Slbums" sections of "Your Music". However, when I try to play the songs in "Artists", when I click, an incorrect song by the same artist is played and often the s...

Newbie

On my PC desktop Spotify app, I can play songs successfully when using the "Songs" and "Slbums" sections of "Your Music". However, when I try to play the songs in "Artists", when I click, an incorrec...

MartinStoichkov

Community Legend

424 Views

1 replies

0 likes

Windows
  • 424 Views
  • 1 replies
  • 0 likes

When I pick a song from a band in the artists tab, it switches back to the first song in the list.

When I pick a song from the "Artists" tab (and pick a band of course) and choose a song, let's say in the middle of the list, then it jumps to the first song in the list.

Casual Listener

When I pick a song from the "Artists" tab (and pick a band of course) and choose a song, let's say in the middle of the list, then it jumps to the first song in the list.

MartinStoichkov

Community Legend

463 Views

1 replies

0 likes

Windows
  • 463 Views
  • 1 replies
  • 0 likes

Spotify keeps opening up randomly

I will be working on chrome, then my spotify app with just open itself up? How do I stop this from happening. (I'm on a surface book if that changes anything)

Newbie

I will be working on chrome, then my spotify app with just open itself up? How do I stop this from happening. (I'm on a surface book if that changes anything)

MartinStoichkov

Community Legend

2636 Views

1 replies

0 likes

Windows
  • 2636 Views
  • 1 replies
  • 0 likes

Windows client dropping connection every few minutes

Hello all, I am experiencing this very frustrating issue:Every few minutes my desktop client's connection drops out and I get blue bars preventing me from doing searches and starting new albums (error code 4). This does not cause discontinuity of pla...

Newbie

Hello all,   I am experiencing this very frustrating issue: Every few minutes my desktop client's connection drops out and I get blue bars preventing me from doing searches and starting new a...

445 Views

0 replies

0 likes

Windows
  • 445 Views
  • 0 replies
  • 0 likes

Solved!! Ability to copy Spotify URI removed again

I just noticed today that I can no longer copy a Spotify URI for tracks in a playlist. This capability was removed once before, and a lot of people complained. Why is this happening again? Can we please have this restored?

Music Fan

I just noticed today that I can no longer copy a Spotify URI for tracks in a playlist.  This capability was removed once before, and a lot of people complained.  Why is this happening again...

user-removed

Not applicable

4286 Views

7 replies

0 likes

Windows
  • 4286 Views
  • 7 replies
  • 0 likes

Silent album

Tried to listen to Sundancer by The Fumes and all the tracks, bar one, are silent. Not a hardware or software issue as everything else plays fine...

Visitor

Tried to listen to Sundancer by The Fumes and all the tracks, bar one, are silent. Not a hardware or software issue as everything else plays fine...

user-removed

Not applicable

718 Views

2 replies

0 likes

Windows
  • 718 Views
  • 2 replies
  • 0 likes

Local files partially not being recognised or ignored

Over time I have made playlists with music from other sources than spotify multiple times, and I started to notice that in these playlists certain songs seem to dissapear. In addition to that, some songs that I have locally are being replaced by thei...

Regular

Over time I have made playlists with music from other sources than spotify multiple times, and I started to notice that in these playlists certain songs seem to dissapear. In addition to that, some s...

kebykepow

Casual Listener

1130 Views

2 replies

1 likes

Windows
  • 1130 Views
  • 2 replies
  • 1 likes

Can the background swishing noises be reduced? - very annoying!

Continual swishing noises - probably water marking copy protection?Can these be reduced? - they are quite intrusive on some music.

Music Fan

Continual swishing noises - probably water marking copy protection? Can these be reduced? - they are quite intrusive on some music.

1138115824

Music Fan

1040 Views

4 replies

1 likes

Windows
  • 1040 Views
  • 4 replies
  • 1 likes

volume level

I use two screens, and whever I pause a song and play it again when using the desktop app it makes the volume lower. Any help?

Newbie

I use two screens, and whever I pause a song and play it again when using the desktop app it makes the volume lower. Any help?

648 Views

0 replies

0 likes

Windows
  • 648 Views
  • 0 replies
  • 0 likes

Spotify won't play the song I select, instead a different one.

Recently, I've started experiencing a recurring issue with Spotify on Windows where I go to select a specific song from an album, and it selects the first track, or a random one if I have shuffle turned on. Restarting the client doesn't help. It does...

Gig Goer

Recently, I've started experiencing a recurring issue with Spotify on Windows where I go to select a specific song from an album, and it selects the first track, or a random one if I have shuffle tur...

labelscollected

Community Legend

977 Views

2 replies

0 likes

Windows
  • 977 Views
  • 2 replies
  • 0 likes

Shuffle is not really random

I posted about this problem earlier but nothing was working so im trying again with a different angle Yesterday i added 10-12 new songs to my playlist, and ever since, i havent heard any of the new songs on my shuffle play.. I even downloaded the son...

Regular

I posted about this problem earlier but nothing was working so im trying again with a different angle 😉  Yesterday i added 10-12 new songs to my playlist, and ever since, i havent heard any of...

user-removed

Not applicable

1885 Views

5 replies

0 likes

Windows
  • 1885 Views
  • 5 replies
  • 0 likes

Solved!! Opened Spotify and it installed even though Spotify has been installed for a while

I've had Spotify installed on my computer for a while, but haven't opened it in about a month. I opened it today, and it had an installing popup (not "Installing Update", it was Installing like I'd opened the installer, even though Spotify has been i...

Casual Listener

I've had Spotify installed on my computer for a while, but haven't opened it in about a month. I opened it today, and it had an installing popup (not "Installing Update", it was Installing like ...

Jacob

Community Legend

1360 Views

4 replies

0 likes

Windows
  • 1360 Views
  • 4 replies
  • 0 likes

Spotify Doesn't play songs that also have local content

I'm having a problem with my desktop Spotify where it won't play certain artists or songs. They work on the web player at home and at work. I think the problem may be that I have the files locally on my home PC in a file type that Spotify may not rec...

Newbie

I'm having a problem with my desktop Spotify where it won't play certain artists or songs. They work on the web player at home and at work. I think the problem may be that I have the files locally on...

364 Views

0 replies

0 likes

Windows
  • 364 Views
  • 0 replies
  • 0 likes

Spotify plays top song in list of songs when playing any song

So I go to for example Drake and click a song 4 songs down from the top. Well it gets highlighted in a grey tab but plays the top song in the list. It does this for any list of songs including playlists. In order to switch songs you need to play the ...

Casual Listener

So I go to for example Drake and click a song 4 songs down from the top. Well it gets highlighted in a grey tab but plays the top song in the list. It does this for any list of songs including playli...

endlessonex

Casual Listener

586 Views

1 replies

0 likes

Windows
  • 586 Views
  • 1 replies
  • 0 likes

Inability to select a song on a saved album

Is this problem ever going to be fixed? I realize its only been a week or so, but I pay for this service and would appreciate it working properly. I know the topic has already been posted, but the only answers are "i have this problem too" or "they'r...

Music Fan

Is this problem ever going to be fixed? I realize its only been a week or so, but I pay for this service and would appreciate it working properly. I know the topic has already been posted, but the on...

391 Views

0 replies

0 likes

Windows
  • 391 Views
  • 0 replies
  • 0 likes