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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84062 Views

40 replies

68 likes

  • 84062 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797290 Views

505 replies

64 likes

  • 797290 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24319 Views

25 replies

7 likes

  • 24319 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3087 Views

0 replies

4 likes

  • 3087 Views
  • 0 replies
  • 4 likes

Spotify is not working

OK so when i start spotify its just pops up the tab and starts blinking but when i click on it it just a black tab i can even go to log in screen . i Tried reinstalling it multiple times but i does not seem to work but for my android it seems to work...

Newbie

OK so when i start  spotify its just pops up the tab and starts blinking but when i click on it it just a black tab i can even go to log in screen . i Tried reinstalling it multiple times but i ...

348 Views

0 replies

0 likes

Windows
  • 348 Views
  • 0 replies
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No puedo reproducir ninguna canción

Hola, soy usuario premium de Spotify en Chile. Desde ayer, cualquier canción que quiero escuchar en la app, la cual esta descargada en mi pc (windows 7), no se reproduce y me aparece el mensaje "Esta canción no está disponible. Si tienes el archivo e...

Newbie

Hola, soy usuario premium de Spotify en Chile. Desde ayer, cualquier canción que quiero escuchar en la app, la cual esta descargada en mi pc (windows 7), no se reproduce y me aparece el mensaje ...

1008 Views

0 replies

6 likes

Windows
  • 1008 Views
  • 0 replies
  • 6 likes

Spotify Crashing and Going Slow

Spotify app starts up fine but after a minute or two of playing a song if I attempt to go to a different playlist, artist or album the app becomes extremely slow, or just doesn't load. I have to close the app but then if I try to open it back up it s...

Regular

Spotify app starts up fine but after a minute or two of playing a song if I attempt to go to a different playlist, artist or album the app becomes extremely slow, or just doesn't load. I have to clos...

chloe_evernham

Music Fan

630 Views

1 replies

0 likes

Windows
  • 630 Views
  • 1 replies
  • 0 likes

Spotify closes at the end of a song?

Earlier today Spotify was working as usual and then suddenly it just stopped playing music. I went back to my PC and found it had just closed. I opened it and the same thing happened again. There are no error messages and it sometimes plays a few son...

Regular

Earlier today Spotify was working as usual and then suddenly it just stopped playing music. I went back to my PC and found it had just closed. I opened it and the same thing happened again. There are...

aaju

Newbie

1009 Views

3 replies

0 likes

Windows
  • 1009 Views
  • 3 replies
  • 0 likes

Solved!! Weird Badge appears when opening Spotify on PC

Every time I open the app a badge comes up that says: "No CD found. Please insert CD in unit 1" and it won't go away. I can use Spotify and my PC but it's very annoying, can anyone tell me how to make it go away pleease?Thanks!! x

Casual Listener

Every time I open the app a badge comes up that says: "No CD found. Please insert CD in unit 1" and it won't go away. I can use Spotify and my PC but it's very annoying, can anyone tell me how to mak...

MartinStoichkov

Community Legend

837 Views

3 replies

0 likes

Windows
  • 837 Views
  • 3 replies
  • 0 likes

¿Cuantas veces se puede cambiar la foto de perfil en Spotify?

He cambiado mi foto de perfil en Spotify y no se ha visto como planeaba y ahora quiero cambiarla de nuevo pero para cambiar la foto de perfil le pongo clic en cambiar y no sale nada para seleccionar la foto simplemente no sale nada, ¿será porque solo...

Casual Listener

He cambiado mi foto de perfil en Spotify y no se ha visto como planeaba y ahora quiero cambiarla de nuevo pero para cambiar la foto de perfil le pongo clic en cambiar y no sale nada para seleccionar ...

909 Views

0 replies

0 likes

Windows
  • 909 Views
  • 0 replies
  • 0 likes

No puedo ver mis artistas más escuchados actuales.

Desde que entré con otra cuenta para ver mi perfil en Spotify se veía solo mis playlist públicas lo cual fue raro porque yo tengo activado la opción de mostras mis artistas más escuchados actuales y luego entré a mi perfil por mi cuenta se ven solo m...

Casual Listener

Desde que entré con otra cuenta para ver mi perfil en Spotify se veía solo mis playlist públicas lo cual fue raro porque yo tengo activado la opción de mostras mis artistas más escuchados actuales y ...

1559 Views

0 replies

0 likes

Windows
  • 1559 Views
  • 0 replies
  • 0 likes

Solved!! spotify looks different

helloo can anyone help me with this issuelast week i logged onto spotify and it looked different in the sense that the center is a different shade than the outside. Usually, the shade is all the same dark gray. It really bothers me, is there a way to...

Casual Listener

helloo can anyone help me with this issue last week i logged onto spotify and it looked different in the sense that the center is a different shade than the outside. Usually, the shade is all t...

karendal

Casual Listener

2438 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Superuser Contribution Large playlist perpetually "Waiting..." for download

I have a playlist with 610 songs, all added to my music with the checkmark. No songs in gray, nothing unchecked. Yet the download status seems to be in progress when compared to my other playlists that have a green download status. Within the playlis...

Visitor

I have a playlist with 610 songs, all added to my music with the checkmark.  No songs in gray, nothing unchecked.  Yet the download status seems to be in progress when compared to my other ...

user-removed

Not applicable

1813 Views

3 replies

0 likes

Windows
  • 1813 Views
  • 3 replies
  • 0 likes

Distorted User Interface After Minimizing - Win 10

Hi guys, I am having a recurring issue with the new desktop UI. Whenever I minimize the Spotify client for a period of time and then toggle back to it, I find that the user interface gets crammed into the left sixth of the screen and is no longer usa...

Newbie

Hi guys,   I am having a recurring issue with the new desktop UI. Whenever I minimize the Spotify client for a period of time and then toggle back to it, I find that the user interface gets cr...

431 Views

0 replies

0 likes

Windows
  • 431 Views
  • 0 replies
  • 0 likes

Friend Feed disappeared

A couple days ago my friend feed disappeared so I can't see what they have been listening to. I thought it was just a glitch and restarted my computer multiple times but it still isn't there.

Newbie

A couple days ago my friend feed disappeared so I can't see what they have been listening to. I thought it was just a glitch and restarted my computer multiple times but it still isn't there.

MartinStoichkov

Community Legend

667 Views

1 replies

0 likes

Windows
  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY NOT WORKING OR DOWNLOADING

A week ago Spotify was working fine, it updated and then I couldn't open it. I double-clicked but it never opened so I uninstalled it and installed again, I even used the full installer and it worked just for that time, then it uopdated and the same ...

Regular

A week ago Spotify was working fine, it updated and then I couldn't open it. I double-clicked but it never opened so I uninstalled it and installed again, I even used the full installer and it worked...

AdnanAlbeda

Regular

951 Views

3 replies

0 likes

Windows
  • 951 Views
  • 3 replies
  • 0 likes

Spotify quits on its own after playing a few tracks at the end of a random track

After the auto-installation of the newest Desktop-Client, the spotify client closes after about 10 minutes of playback at the end of a random track. Restart is possible without any error messages. Restarting and updating Win10 didn't solve the proble...

Newbie

After the auto-installation of the newest Desktop-Client, the spotify client closes after about 10 minutes of playback at the end of a random track. Restart is possible without any error messages.&nb...

CherryNellie

Newbie

488 Views

1 replies

1 likes

Windows
  • 488 Views
  • 1 replies
  • 1 likes

music cuts out

My music plays for about 5-10 seconds and then stops, thoughts

Newbie

My music plays for about 5-10 seconds and then stops, thoughts

brandonphipps34

Newbie

539 Views

1 replies

1 likes

Windows
  • 539 Views
  • 1 replies
  • 1 likes

Whole song is not loaded to Spotify

Hello, I have run into this problem quite a number of times over the last months: Only part of a composition or song is loaded to spotify (say 48 seconds of a 4.5min song). For example, https://open.spotify.com/track/5P8BsKkfaWf8IA4KmtFU0c - only 55 ...

Casual Listener

Hello,   I have run into this problem quite a number of times over the last months:  Only part of a composition or song is loaded to spotify (say 48 seconds of a 4.5min song).  For e...

isaacpepp

Casual Listener

552 Views

2 replies

0 likes

Windows
  • 552 Views
  • 2 replies
  • 0 likes

Local/Global File issue

I've been having this issue on all my PCs for years, but never on Android (where i generally listen to music) so I've never bothered writing about it before. Basically, Spotify is unable to play the majority of tracks from one album in specific. The ...

Casual Listener

I've been having this issue on all my PCs for years, but never on Android (where i generally listen to music) so I've never bothered writing about it before.   Basically, Spotify is unable to ...

368 Views

0 replies

0 likes

Windows
  • 368 Views
  • 0 replies
  • 0 likes

LOST SONGS

SPOTIFY.... HELLLLLLLP!!! I posted a couple times earlier today about songs suddenly appearing unchecked/unsaved in various playlists I created on my laptop, and having disappeared entirely from the master SONG folder. I mentioned that were it not fo...

Regular

SPOTIFY.... HELLLLLLLP!!!    I posted a couple times earlier today about songs suddenly appearing unchecked/unsaved in various playlists I created on my laptop, and having disappeared ent...

BMuggy

Casual Listener

551 Views

1 replies

0 likes

Windows
  • 551 Views
  • 1 replies
  • 0 likes

Privacy - security concerns against Spotify

HiHow can I permanently hide my activity from being broadcasted to the world, on a permanent basis and not for 6 hours periods? Also, if a list is private, will the songs being played from that list be shown on the activity feeds? In the case both pr...

Regular

Hi How can I permanently hide my activity from being broadcasted to the world, on a permanent basis and not for 6 hours periods? Also, if a list is private, will the songs being played from that lis...

coolstream

Regular

1598 Views

4 replies

0 likes

Windows
  • 1598 Views
  • 4 replies
  • 0 likes

Re: Inbox and messages

It is great that is easy to share via mobile app.However, the issue is removing the internal messaging that was available with the desktop app. The existing messages are gone without notice and the same EASE with which you can share via mobile app wa...

Casual Listener

It is great that is easy to share via mobile app. However, the issue is removing the internal messaging that was available with the desktop app. The existing messages are gone without notice and t...

232 Views

0 replies

1 likes

  • 232 Views
  • 0 replies
  • 1 likes