cannot connect, keeps saying another version is running, have removed all

[New user]

have removed all spotify apps cannot reconnect spotify to my premium account!

[Eni]

Hey there, 

Thanks for getting in touch about this here in the Community. 

Could you let us know which devices are you having issues with? We'd also like to know what troubleshooting steps you've already tried so we can avoid repeating any steps. 

On another note, does this happen while you're trying to use the Connect feature?

We'll be on the lookout.