not playing

[missjollyangler]

Hello

Have uninstaled and re-installed Spotify.

Does not play any music when clicked on.

Fast forwards every playlist!

Help!

Cecilia(the breaking your heart variety) x

[McLachlan]

Hi, thanks for being part of the Spotify Community!

Could you post  a screenshot of your Spotify window so I can get a better idea of what your problem could be?

Thanks in advance!

[missjollyangler]

[image: Inline image 1]

[jordanr1203]

Hi,

It looks like the issue was resolved. Thank you for the quick response!!

[missjollyangler]

no it isn't!

Cecilia

[Jrxl99]

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@missjollyangler wrote:

no it isn't!

Cecilia

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I am getting the same thing. When I click play on a playlist, it just cycles through the songs. If I click play on an individual song, it says "This song is not available. If you have this song on your computer you can import it". Just restarted, just reinstalled the program, app on my ipad works fine.

[McLachlan]

Hey,

I found a thread that may be able to help! https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/My-spotify-won-t-play-anything/td-...

A few things that may help is to go to Edit > Preferences and switch off hardware aceleration and high quality streaming.

The screenshot you posted didn't work for some reason, could you maybe try posting it again?

Hope this helps!