spotify app will not open (error code 18)

[Bluenote1442]

I uninstalled spotify through the control panel on my windows computer because it was having problems running. Then I tried to reinstall spotify, and it will not install because there is a file that is still open and I can't find it. PLEASE HELP!!!!!!!!

[ErikG]

Hi.

Can you try a clean installation in safe mode? How to do it is mentioned in the solution here:
https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/PC-App-won-t-launch-can-t-uninstal...