Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Implemented Ideas

Suggest an idea

Forum Posts

[Subscription] Google Play Payment

Please make the option to use Google play credit to pay for things on Spotify. I would like to buy premium but I am not able to since I don't have any of the payment methods. I have money on my phone in the play store. Please make it available to peo...

  • Casual Listener
  • Please make the option to use Google play credit to pay for things on Spotify. I would like to buy premium but I am not able to since I don't have any of the payment methods. I have money on my phone...
  • Yurekoxucker
  • Newbie
  • 6538 Views
  • 30 comments
  • 239 likes
  • Implemented
  • 6538 Views
  • 30 comments
  • 239 votes

[Desktop][Social] Separate friends from artists

It's a little clunky when you're trying to see all the non-artists you follow. Currently, those people are mashed into the complete list of follows, which can be among hundreds or more of artists, and you have to know to go to your profile first to s...

SpotifyFriendSeparationIdea.png
  • Regular
  • It's a little clunky when you're trying to see all the non-artists you follow. Currently, those people are mashed into the complete list of follows, which can be among hundreds or more of artists, an...
  • Lindybluem
  • Newbie
  • 4162 Views
  • 21 comments
  • 485 likes
  • Desktop
    Social
  • Implemented
  • 4162 Views
  • 21 comments
  • 485 votes

[Discover] Please add a "Not Interested" Button

As the title suggests, it would be useful if Spotify had a "not interested" button like YouTube does for videos. I have been using Spotify for many years and still receive a lot of recommendations for playlists and podcasts that I am simply not inter...

  • Casual Listener
  • As the title suggests, it would be useful if Spotify had a "not interested" button like YouTube does for videos. I have been using Spotify for many years and still receive a lot of recommendations fo...
  • MrBue
  • Roadie
  • 88793 Views
  • 256 comments
  • 3683 likes
  • Implemented
  • 88793 Views
  • 256 comments
  • 3683 votes

monthly wrapped

Dear Spotify Team I would like to propose the idea of a monthly wrap, me and my good friend Sophie were thinking that this would be a good idea, and would draw more attention and popularity to this app. You already have lots of listeners and people w...

  • Casual Listener
  • Dear Spotify Team   I would like to propose the idea of a monthly wrap, me and my good friend Sophie were thinking that this would be a good idea, and would draw more attention and popularity ...
  • dionelio
  • Newbie
  • 48247 Views
  • 6 comments
  • 200 likes
  • Implemented
  • 48247 Views
  • 6 comments
  • 200 votes

Profile Switching on Family/Duo Plans

Many of us have spotify family accounts in which each of us have a profile/account. Being able to profile switch would allow us to play music on our alexa speakers or a home device, while being able to control the account that's linked to it. I canno...

  • Casual Listener
  • Many of us have spotify family accounts in which each of us have a profile/account. Being able to profile switch would allow us to play music on our alexa speakers or a home device, while being able ...
  • kkirbatski
  • Regular
  • 691 Views
  • 11 comments
  • 6 likes
  • Implemented
  • 691 Views
  • 11 comments
  • 6 votes

[Desktop] Option if Spotify links should open native Spotify app or Webplayer

Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on the community boards about it but none of them seem to have gained traction with the powers that be, cl...

  • Regular
  • Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on the community boards about it but none of them seem ...
  • Ninroot
  • Visitor
  • 28813 Views
  • 109 comments
  • 883 likes
  • Desktop
    Other
  • Implemented
  • 28813 Views
  • 109 comments
  • 883 votes

Remove Pop-Up Suggestions

I have all notifications turned off on my iPhone through Spotify settings, but I've been noticing increasing pop-ups telling me to check out these random new features or playlists or artists that I couldn't care less about if I tried. HOW do I get ri...

  • Regular
  • I have all notifications turned off on my iPhone through Spotify settings, but I've been noticing increasing pop-ups telling me to check out these random new features or playlists or artists that I c...
  • Erwollo
  • Newbie
  • 17969 Views
  • 71 comments
  • 427 likes
  • Implemented
  • 17969 Views
  • 71 comments
  • 427 votes

[Account] Quickly switch between saved Accounts

English: I just ask to be able to use several different accounts from the same device. Spanish: Tan solo pido poder usar varias cuentas diferentes desde un mismo dispositivo.

  • Casual Listener
  • English: I just ask to be able to use several different accounts from the same device.   Spanish: Tan solo pido poder usar varias cuentas diferentes desde un mismo dispositivo.
  • Flok1
  • Newbie
  • 63181 Views
  • 376 comments
  • 1712 likes
  • All Platforms
    Subscription
  • Implemented
  • 63181 Views
  • 376 comments
  • 1712 votes

[Desktop][Other] "Don't play this artist" on desktop

I would like the option to permanently dislike a featured artist like on mobile that I can choose for "Don't play this artist" e.g for several weeks now various artists and gamechops have appeared in my release calendar. I have absolutely no interest...

Din0cheap_1-1598952520343.png
  • Casual Listener
  • I would like the option to permanently dislike a featured artist like on mobile that I can choose for "Don't play this artist" e.g for several weeks now various artists and gamechops have appeared ...
  • Vitti
  • Casual Listener
  • 14979 Views
  • 108 comments
  • 802 likes
  • Desktop
    Other
  • Implemented
  • 14979 Views
  • 108 comments
  • 802 votes

[Partnership] Add Sign-in with Google for Existing Spotify Users

Thanks, Spotify, for adding a Sign-in with Google button option. However, only new Spotify users creating a new account can currently use this feature. There is no current way to port over an existing Spotify account with all its great listening hist...

  • Casual Listener
  • Thanks, Spotify, for adding a Sign-in with Google button option. However, only new Spotify users creating a new account can currently use this feature. There is no current way to port over an existin...
  • neoacevedo
  • Newbie
  • 23579 Views
  • 106 comments
  • 1180 likes
  • Partnership
  • Implemented
  • 23579 Views
  • 106 comments
  • 1180 votes

[Playlists] See which playlists a song has already been added to

Sometimes I think of or hear a song and I want to add it to a certain playlist but I’m not sure if it’s already in there, or I just want to know what playlists it’s in (e.g. I accidentally added the song to the wrong playlist and want to take it out,...

  • Casual Listener
  • Sometimes I think of or hear a song and I want to add it to a certain playlist but I’m not sure if it’s already in there, or I just want to know what playlists it’s in (e.g. I accidentally added the ...
  • 31k5em3npjas3dgv74kk
  • Visitor
  • 41146 Views
  • 209 comments
  • 1027 likes
  • All Platforms
    Playlists
  • Implemented
  • 41146 Views
  • 209 comments
  • 1027 votes

Spotify Connect on Smart TV/Streaming Devices

Please add Spotify Connect capability to internet TV devices such as Roku, SmartTV, blu-ray players, etc.

  • Casual Listener
  • Please add Spotify Connect capability to internet TV devices such as Roku, SmartTV, blu-ray players, etc.
  • fghj4
  • Newbie
  • 35356 Views
  • 61 comments
  • 232 likes
  • Implemented
  • 35356 Views
  • 61 comments
  • 232 votes

[Search] Search for Episodes Within a Podcast Show

Allow users to search for an epidose within a specific podcast show only, similar to searching for a song within a playlist.

  • Casual Listener
  • Allow users to search for an epidose within a specific podcast show only, similar to searching for a song within a playlist. 
  • IgnatzRats
  • Visitor
  • 40365 Views
  • 65 comments
  • 323 likes
  • Search
  • Implemented
  • 40365 Views
  • 65 comments
  • 323 votes

[All Platforms] Set Alarm to start Spotify

Just thought it would be nice to wake up to a good song. Start the day off on a good beat. Looked through my PC, and to my suprise there was no alarm clock! What's the deal? Would it not be nice to be able to set a time for the music to start? Link a...

  • Casual Listener
  • Just thought it would be nice to wake up to a good song.  Start the day off on a good beat.   Looked through my PC, and to my suprise there was no alarm clock!  What's the deal?  ...
  • pd05
  • Casual Listener
  • 243911 Views
  • 493 comments
  • 3988 likes
  • Implemented
  • 243911 Views
  • 493 comments
  • 3988 votes

[Release Radar] Thumbs up/down on Release Radar

Release Radar is a great feature that give us a weekly selection of the newest releases that matter most to us. But generally some of the songs aren't what we expect. My suggestion is that we can give thumbs up/down to them, just like we do to the ra...

  • Spotify Star
  • Spotify Star
  • Release Radar is a great feature that give us a weekly selection of the newest releases that matter most to us. But generally some of the songs aren't what we expect.   My suggestion is that...
  • Slava_Y
  • Regular
  • 11437 Views
  • 41 comments
  • 221 likes
  • All Platforms
    Playlists
  • Implemented
  • 11437 Views
  • 41 comments
  • 221 votes

[Music] Block / Hide / Blacklist Tracks or Artists

The Star feature should be complemented with a way to mark tracks as excluded. Those tracks would then be skipped even when included in the current playlist.This way the enjoyment of a good album wouldn't be disrupted by tracks you don't like, while ...

  • Music Fan
  • The Star feature should be complemented with a way to mark tracks as excluded. Those tracks would then be skipped even when included in the current playlist. This way the enjoyment of a good album w...
  • thomashu
  • Newbie
  • 405325 Views
  • 1369 comments
  • 5069 likes
  • Implemented
  • 405325 Views
  • 1369 comments
  • 5069 votes

[Discover] New Releases Section for Followed Artists

Please add a section to the desktop and mobile apps where we can see all of the new releases from the artists we follow. When artists release new music, their fans want a way to find it directly in Spotify without having to rely on social media or el...

screenshot
  • Spotify Star
  • Spotify Star
  • Please add a section to the desktop and mobile apps where we can see all of the new releases from the artists we follow. When artists release new music, their fans want a way to find it directly in S...
  • This-App-Stinks
  • Music Fan
  • 97769 Views
  • 452 comments
  • 2325 likes
  • Implemented
  • 97769 Views
  • 452 comments
  • 2325 votes

Change between profiles without constantly log in/out

I use Duo with my mother and we also use spotify on a shared device. But we have to log out of the profile from the other and log in into our respective account, so we don't listen on the "wrong" profile. So a possibility to switch between the profil...

  • Casual Listener
  • I use Duo with my mother and we also use spotify on a shared device. But we have to log out of the profile from the other and log in into our respective account, so we don't listen on the "wrong" pro...
  • adegennaro1
  • Newbie
  • 437 Views
  • 2 comments
  • 9 likes
  • Implemented
  • 437 Views
  • 2 comments
  • 9 votes

[Music] Stop Playback after a Track

I hate to stop the music in the middle of a track, so i would love some way to make Spotify stop playback after the current track. Right now I can simulate the desired behaviour by right-clicking an empty playlist, (that i have created for this purpo...

  • Casual Listener
  • I hate to stop the music in the middle of a track, so i would love some way to make Spotify stop playback after the current track.   Right now I can simulate the desired behaviour by right-c...
  • soapybubs
  • Newbie
  • 62888 Views
  • 170 comments
  • 984 likes
  • playback
    queue
    stop
  • Implemented
  • 62888 Views
  • 170 comments
  • 984 votes

[Desktop][Podcasts] Filtered by unplayed episodes

I noticed with the latest update that the 'Filtered by' unplayed episodes has been removed. If a podcast has over 100episodes it can be a bit annoying to scroll all the way down to the ep I'm up to. I can sort it from old to new, but I want to hide/a...

  • Casual Listener
  • I noticed with the latest update that the 'Filtered by' unplayed episodes has been removed. If a podcast has over 100episodes it can be a bit annoying to scroll all the way down to the ep I'm up...
  • PREEZY1
  • Casual Listener
  • 15426 Views
  • 65 comments
  • 341 likes
  • Desktop
    Podcasts
  • Implemented
  • 15426 Views
  • 65 comments
  • 341 votes