[Playlists] Solution to false/abusive reporting

[CloudlightRec]

Whenever someone reports a playlist - the title and cover art are removed immediately. This is often abused to hurt record labels and playlist curators. After contacting support - the account of someone who abused this system gets taken down. This person then creates another email and free Spotify account and repeats the process. 

There is a simple solution to the problem - enable reporting feature only after 10 hours of music/podcasts were streamed using the account. It won't change the experience for a normal user but makes copyright abuse impractical. It's cheap and easy to implement and would stop 95% of false claims.

Thank you for your consideration. 

[SjorsWeijermar1]

You posted the Spotify uri for your playlist so I looked it up and you do have what are probably unlicensed tracks in it. those Dybbukk tracks in your playlist have been removed from Spotify because they are legit tracks? Don’t think so 

[SptfyHelper]

Please reread what I said, I'm too lazy to prove you wrong twice. 

[Orieland]

Hi Spotify its been 24 hours that 14 of my playlists are being false reported by Bots NON-STOP 😞 These playlists have thousand of followers so its obvious somebody want to kill the engagement of my playlists in whatever reason they have. This is causing a lot of stress to curators like me who just wanna enjoy music. This will also affect our followers since they will no longer search for our playlists. Please protect ur loyal users from harassment. Please help solve this permanently as soon as possible.

My suggestion is to protect playlists by killing the bots. I mean i am sure spotify has talented IT experts. Why not add safety net specially targetting the bots since they are the most problematic in terms of false reporting. You can start there to make sure they are really humans.

Thank you! 

[Orieland]

@spotify. Is it normal of not receiving any email from you for 3 weeks now after my report on bots false reporting my playlists non-stop? Please help us spotify. 

[Orieland]

These bots are not going away. What should we do. Any solution from you guys? What do you do?

[NickBV]

They won’t reply to your emails so don’t even bother. I’ve had the issue for almost 3 months now. Not once did they get back to me or assist through chat. It’s actually pretty embarrassing for a $67bn company to not be able to resolve this or at least explain to us what the issue is. I mean they don’t even ready out on this thread… Way to go Spotify lol.

[EnglishMffn]

I'm an independent musician who produces original songs about video games. They're not parodies but original raps about staying up, playing games with your friends, and having fun gaming. I've found most of my success on game-related playlists, which are currently being report-abused by bots.

Since April, my streams have dropped 53%, as the playlist owners can't keep up with the number of reports being filed against them. I'm on enough playlists that a single playlist wouldn't make a dent in my streams, but 6 of my top 15 playlists are currently reported (several of them have over 30k followers), and it hurts.

Whenever a playlist is reported, the name, description, and thumbnail are automatically removed; the playlist disappears from search; and no longer appears in a user library. I understand that Spotify must deal with a lot of inappropriate pictures on their platform, but I believe that the burden of proof needs to be shifted once a playlist has a certain number of followers.

If reports for large playlists need to be manually reviewed before an action is made – shifting the burden of proof to the person reporting – it would cut down on the problems we all have.

Would you please do something, Spotify? It is really hurting small hobbyist creators like me who depend on playlists for exposure.

[coolpanama]

Does someone have a Wikipedia account?

If so they can help write something on Wiki about this issue we all have with Spotify, and the way this company treats it's customers. It's really ludicrous we all have to go through this.

Here is the Wikipedia link : https://en.wikipedia.org/wiki/Criticism_of_Spotify

There is much more criticism on Spotify as you can read in the document on Wikipedia.

In the mean time the bots are raging havoc again, yesterday was really bad. I wish I was able to put up the automated system so I wouldn't have to worry about this anymore.

Good luck everyone!

[SjorsWeijermar1]

The more I look at this the less I think this is some malicious actor. I feel like this is a faulty Spotify algorithm that is aggressively removing playlist artwork which people don’t have the rights to and also removing the metadata for playlists that include tracks that aren’t properly licensed or can’t be verified to be properly licensed 

[SptfyHelper]

Hey Sjorsweijermar1 I thought of that too but I think that isn't a case, Juice Wrld, an artist with almost 20 million Spotify followers and 30 million monthly listeners is getting reports too (RIP Juice Wrld) his "artist pick" playlist is getting its cover title and description removed all the time just because his user profile is not verified (his user profile has 14k followers) but anyone can report it because it isn't verified. You can check even now it doesn't have any title or picture. Really bizarre.

https://open.spotify.com/artist/4MCBfE4596Uoi2O4DtmEMz?si=63CECEtUR6CLmbZyGitb4w&utm_source=copy-lin...