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[Playlists] Solution to false/abusive reporting

Whenever someone reports a playlist - the title and cover art are removed immediately. This is often abused to hurt record labels and playlist curators. After contacting support - the account of someone who abused this system gets taken down. This person then creates another email and free Spotify account and repeats the process. 

 

There is a simple solution to the problem - enable reporting feature only after 10 hours of music/podcasts were streamed using the account. It won't change the experience for a normal user but makes copyright abuse impractical. It's cheap and easy to implement and would stop 95% of false claims.

 

Thank you for your consideration. 

Updated on 2021-06-14

Hey everyone,

 

Thanks for bringing us your feedback in the Spotify Idea Exchange.

 

Your suggestion has gathered the votes necessary and your feedback is now reaching the internal teams at Spotify. They're aware of the vote count and popularity of this idea. We'll continue to monitor and check out the comments here, too.

 

As soon as we have any updates on its status, we'll let you know.

 

More info on how your feedback reaches Spotify via the Idea Exchange can be found here.

Comments
jemitri

The **bleep** losers started reporting my PROFILE picture too.. as if reporting multiple playlists wasn't enough. 😕

PLAYTIFY

@spotify what about some action? 🙂

TheLedge1

Reporting your profile picture is next level trolling.   Unbelievable they can get away with this.

Top50Clean

Ah yes, the profile picture report. My particular nemesis likes to do that. That's when you know they're really mad and feeling especially petty.

Top50Clean

Sarah Perez at TechCrunch with a nice write up about this ongoing issue:

 

https://techcrunch.com/2021/09/08/spotify-playlist-curators-complain-about-ongoing-abuse-that-favors... 

furlan_tv

@SptfyHelper Hi there, here to clarify your case.
You got your playlist deleted and your account unable to edit content because you were using a name owned by another company which is "DONDA".
So surely you made a big mistake by putting a company name owned by someone else on your playlist name, that way, getting your playlist deleted.
In the first paragraph of the email it says: "Infringes the intellectual property rights of another company, in that case, the name "DONDA" that is owned by Kanye West.
So in that case, i don't think we are on the same boat. And unfortunately, there's no way around in that case. Sorry.

coolpanama

I've terminated my subscription because of this.

I suggest you all do the same.

 

It's mind-blowing that Spotify enables and favors bad behavior like this.

How they come to that decision is a mystery.

 

It's really weird ... you should think they would have some really smart people up there, but apparently they got lost somewhere, and now we are where we are, at the point where bullies, bots and abusers have control.

 

Change the reporting system as soon as possible! 😡

 

SptfyHelper

Hey furlan_tv

Thanks for your respond, but unfortunately that isn't a case, there are (even now) over 10 "Donda - Kanye West" playlists and at that time over 30 of them (some people changed the name after the hype died out). So no, that wasn't really a reason for content edit restriction, it was a false report and nothing more. 

kirkland_island

Obviously nothing we say matters at this point but what a joke this all is. My playlist used to have 35k followers and now has been unnamed for over 2 months. This morning I renamed the playlist ".", literally just a period, and it was reported within 3 minutes. Spotify has to know of this issue and continues to do nothing to support its playlist curators. Disappointing.

homebrewprod

.. they cant even be bother putting a captcha on the reporting page to at least stop robots