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[Playlists] Solution to false/abusive reporting

Whenever someone reports a playlist - the title and cover art are removed immediately. This is often abused to hurt record labels and playlist curators. After contacting support - the account of someone who abused this system gets taken down. This person then creates another email and free Spotify account and repeats the process. 

 

There is a simple solution to the problem - enable reporting feature only after 10 hours of music/podcasts were streamed using the account. It won't change the experience for a normal user but makes copyright abuse impractical. It's cheap and easy to implement and would stop 95% of false claims.

 

Thank you for your consideration. 

Updated on 2021-06-14

Hey everyone,

 

Thanks for bringing us your feedback in the Spotify Idea Exchange.

 

Your suggestion has gathered the votes necessary and your feedback is now reaching the internal teams at Spotify. They're aware of the vote count and popularity of this idea. We'll continue to monitor and check out the comments here, too.

 

As soon as we have any updates on its status, we'll let you know.

 

More info on how your feedback reaches Spotify via the Idea Exchange can be found here.

Comments
coolpanama
They have a CAPTCHA, but the bots can deal with that obviously.
edyedy

For 3 month now I'm still having the issue of the thumbnail and description take down notice and till today nothing has happened. Spotify Support is not answering my mails I write as a reply nor is the issue disappearing. Why is it so hard to implement the future described in the first comment of this section? It's absolutely terrible that Spotify can't solve this issue. Why is it so hard to do so? 

lofilists

We need this urgently, and the accounts that report everything should be punished or so.

russrichards

clearly spotify doesnt see an issue in resolving this issue, they want to drive users to their own playlists, not 3rd party playlists, why else would they drag their heels and not only do nothing, but stop answering those dispute emails we all have seen (if you are in this thread, you know the ones).  There are so many simple solutions that spotify could implement to resolve this (white listing user content/ not allowing free users to make abusive claims / requiring users to stream xx hours of content before they can engage that feature/ apply an algorithm to the abuse to target the problem) but month after month, year after year, no change made.  If spotify becomes the sole tastemaker of playlists, it is easier for them to monetize that influence.  Its truly sad, as a spotify user since the inception, to feel truly hung out to dry, no matter how much chatter this forum gets, they do nothing

JFC_Alves

Spotify does not care of course, because it is our playlists, not theirs.

Honestly I am about to give up, I am tired to answer hundreds of reports each week. In 10 days, more than 350. I will put the "space" and the image and do not care anymore.

I will loose hundreds of followers but it is the best solution. Those bast.a.rds win this war thanks to Spotify.

At least I will not receive new reports for those playlists until get new ones for the remaining playlists I have.

Check my user for "Stay Tuned", you will see.

coolpanama
I think Spotify doesn't think this is a big problem.

Only a small group of their subscribers is affected by this terror, namely
only the ones with popular or growing playlists.

But let me tell you why this IS a BIG problem:

Spotify has let hackers with bad intentions roam freely on their platform
for years now, and that is the problem.

Once you let criminals in and do nothing, they will abolish your platform
from the inside out.
PLAYTIFY

6 months in…..

SptfyHelper

Screenshot_2021-09-18-17-58-08-79_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

Take a look at this guys, and just know that they've been aware of this problem since 2019, anybody could report any playlist since late 2018, they just choose not to do anything, it's been almost 4 years and all they did is implement a captcha into report form... Really feel let down by this... 

My playlist title, description, and image are deleted regularly, but I don't know the exact reason. I answer the `Notice of removal of your edited content` email but never get any reply back. This is very annoying and abusing this feature should be solved.

Treviusfox

Could you at least make it so that the reports have to be reviewed by a person and not just automatically taking down the metadata of a playlist?