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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[Mobile] [Other] Smart Shuffle toggle setting in settings menu

Smart shuffle is a fun way to discover new songs, but it comes at a cost. Want to reshuffle your queue? Bam, wait a few seconds longer. Want to unshuffle your playlist? Bam, no longer works, and goes to a completely random place in the playlist. To m...

  • Casual Listener
  • Smart shuffle is a fun way to discover new songs, but it comes at a cost. Want to reshuffle your queue? Bam, wait a few seconds longer. Want to unshuffle your playlist? Bam, no longer works, and goes...
  • Sonnychiba
  • Newbie
  • 90650 Views
  • 811 comments
  • 5304 likes
  • Android
    Other
  • Good Suggestion
  • 90650 Views
  • 811 comments
  • 5304 votes

[Language] Belarusian language

Dear Spotify, A lot of Belarusian customers would like to use Spotify in Belarusian. Nowadays, the Belarusian language has around 7 million speakers and it's an official language in Belarus and some parts of Poland. Also, Belarusian is recognized as ...

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  • Casual Listener
  • Dear Spotify,   A lot of Belarusian customers would like to use Spotify in Belarusian. Nowadays, the Belarusian language has around 7 million speakers and it's an official language in Belarus ...
  • andrey7770
  • Newbie
  • 55986 Views
  • 189 comments
  • 1866 likes
  • iOS
    Other
  • Good Suggestion
  • 55986 Views
  • 189 comments
  • 1866 votes

[All Platforms] "Don't Like Button" should be added to all sections

Hello everyone, I am not sure why it keeps changing between updates, although in the past Daily Mixes have the Like & Dislike button. But this time around it has been completely removed and is only available Under Your Weekly Discovery. It would be n...

  • Regular
  • Hello everyone,   I am not sure why it keeps changing between updates, although in the past Daily Mixes have the Like & Dislike button. But this time around it has been completely removed ...
  • ageorgiev
  • Casual Listener
  • 71568 Views
  • 409 comments
  • 5496 likes
  • All Platforms
    Other
  • Good idea, vote for it
  • 71568 Views
  • 409 comments
  • 5496 votes

Add "remove video podcast content" option to Spotify Family

Please add an option to "remove video content" to Spotify Family! Since video podcasts were added, my children now watch videos on Spotify instead of listening to music. I had given them unlimited access to Spotify (unlike other apps) because it was ...

  • Casual Listener
  • ...nlimited access to Spotify (unlike other apps) because it was only used for music.     All you'd have to do is add another toggle for "remove video podcast content" next to "Remove e...
  • brwoodside
  • Visitor
  • 33346 Views
  • 270 comments
  • 1086 likes
  • Other
  • Good Suggestion
  • 33346 Views
  • 270 comments
  • 1086 votes

[All Platforms][Other] Sony's 360 Reality Audio

Hello Friends, i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio. Especially Reality Audio is truly a real gain and even more useful than HD Streaming. The 3D sound is l...

  • Regular
  • Hello Friends,   i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio.   Especially Reality Audio is truly ...
  • xaviersuarez
  • Visitor
  • 118309 Views
  • 127 comments
  • 4527 likes
  • All Platforms
    Other
  • Not Right Now
  • 118309 Views
  • 127 comments
  • 4527 votes

[Mobile][Other] Remove or manage “Your top podcasts” from mobile home screen

On the mobile app Home screen, “Your top podcasts” isn’t reflecting my most frequently used podcasts. It contains podcasts that I haven’t listened to recently, and yet it omits at least one of the podcasts to which I have listened recently. How is Sp...

  • Casual Listener
  • On the mobile app Home screen, “Your top podcasts” isn’t reflecting my most frequently used podcasts. It contains podcasts that I haven’t listened to recently, and yet it omits at least one of the po...
  • onlytocomplain
  • Music Fan
  • 144206 Views
  • 474 comments
  • 5050 likes
  • Mobile
    Other
  • Not Right Now
  • 144206 Views
  • 474 comments
  • 5050 votes

[All Platforms][Other] 2-Factor Authentication

Spotify should, as a matter of good practice and safety, implement 2-step authentication. Previously, Spotify enabled the option to log out other sessions other than the current session. This would prevent hackers from stealing accounts, which would ...

  • Casual Listener
  • Spotify should, as a matter of good practice and safety, implement 2-step authentication.   Previously, Spotify enabled the option to log out other sessions other than the current s...
  • SaschaG1
  • Newbie
  • 279666 Views
  • 812 comments
  • 8584 likes
  • All Platforms
    Other
  • Under Consideration
  • 279666 Views
  • 812 comments
  • 8584 votes

[All Platforms][Other] Time to feature Dolby Atmos

I can do that very briefly. Don't let Tidal overtake you. Tidal now supports Dolby Atmos. I am a musician and work as a sound engineer. Atmos and similar formats are now gaining more and more interest. That is why Tidal now has a corresponding offer....

  • Casual Listener
  • ...nterest. That is why Tidal now has a corresponding offer. I can only recommend Spotify to do so, otherwise you will lose users to the competition.
  • Bushwickz
  • Casual Listener
  • 46573 Views
  • 134 comments
  • 2007 likes
  • All Platforms
    Other
  • Live Idea
  • 46573 Views
  • 134 comments
  • 2007 votes

[iOS] Siri Shortcuts Support

PREFACE: With the release of iOS 12, iPhone users can now utilize Shortcuts to make the most of their daily routines by automating tasks and steps in both native and third party apps. Currently, the extent to which Spotify can be utilized via Shortcu...

  • Music Fan
  • ...n announcement as prefaced here and is now a public feature in iOS 12 as of Monday (9/17).  
  • Greenleaflower8
  • Visitor
  • 116783 Views
  • 160 comments
  • 3291 likes
  • iOS
    Other
  • Not Right Now
  • 116783 Views
  • 160 comments
  • 3291 votes

[Profile] Reset Taste Profile / History

Please allow for a reset option, so you can start all over again with a clean sheet. For now, you have to start over with an entirely new account to do just that. And for that you need to contact Customer Support. Not very convenient.

  • Casual Listener
  • Please allow for a reset option, so you can start all over again with a clean sheet.   For now, you have to start over with an entirely new account to do just that. And for that you need to ...
  • darjo
  • Casual Listener
  • 139220 Views
  • 389 comments
  • 5492 likes
  • All Platforms
    Other
  • Not Right Now
  • 139220 Views
  • 389 comments
  • 5492 votes

[All Platforms][Other] Button on play queue to shuffle current selections

Currently, in the panel "Playing from play queue" below "Now playing," if there are any selections queued, there is a listing titled "Next in Queue" with one option "Clear Queue". My request - Add an additional button labeled "Shuffle", have it appea...

  • Roadie
  • Currently, in the panel "Playing from play queue" below "Now playing," if there are any selections queued, there is a listing titled "Next in Queue" with one option "Clear Queue". My request -&nbsp...
  • SamHinkie
  • Casual Listener
  • 4610 Views
  • 44 comments
  • 344 likes
  • All Platforms
    Other
  • Good Suggestion
  • 4610 Views
  • 44 comments
  • 344 votes

[All Platforms][Other] Show the queue length

It would be nice to have a running sum of the length of all songs in your queue. Updates as each song gets played and removed.

  • Casual Listener
  • It would be nice to have a running sum of the length of all songs in your queue. Updates as each song gets played and removed.
  • MaddoxF
  • Casual Listener
  • 5406 Views
  • 35 comments
  • 292 likes
  • All Platforms
    Other
  • Good Suggestion
  • 5406 Views
  • 35 comments
  • 292 votes

Bring Back the Offline Devices List page

Bring back the offline devices list on the account page. it makes it easier to see what d

  • Casual Listener
  • Bring back the offline devices list on the account page. it makes it easier to see what d
  • undifini
  • Casual Listener
  • 25225 Views
  • 50 comments
  • 1763 likes
  • All Platforms
    Other
  • Not Right Now
  • 25225 Views
  • 50 comments
  • 1763 votes

[Other] Lyrics support for Apple TV app

Lyrics have been a great addition to Spotify apps across several of my devices, but on the latest Spotify app for my Apple TV 4K, the feature doesn’t seem to be available. Roku and Xbox already appear to have support, so it would be great to have thi...

  • Music Fan
  • Lyrics have been a great addition to Spotify apps across several of my devices, but on the latest Spotify app for my Apple TV 4K, the feature doesn’t seem to be available. Roku and Xbox already appea...
  • a-k-williams
  • Visitor
  • 39250 Views
  • 103 comments
  • 774 likes
  • Other
  • Live Idea
  • 39250 Views
  • 103 comments
  • 774 votes

[Partnership] Spotify for KaiOS

With the Nokia 8810 being released in a couple of months, it would be excellent to have spotify running on this device. Furthermore, KaiOS is currently running on roughly 30million devices worldwide and growing.

  • Casual Listener
  • With the Nokia 8810 being released in a couple of months, it would be excellent to have spotify running on this device. Furthermore, KaiOS is currently running on roughly 30million devices worldwide ...
  • salzamt
  • Newbie
  • 90373 Views
  • 97 comments
  • 2902 likes
  • Mobile
    Other
  • Not Right Now
  • 90373 Views
  • 97 comments
  • 2902 votes

[iOS][Other] Spotify Alarm on iOS

I see that the new Google Clock app has a Spotify feature (alarm), and I thinks that’s super cool but, I have an iPhone therefore I can't use Google Clock so if you can also try to impliment this feature on IOS devices (IPhone,IPad,etc) than that wou...

  • Casual Listener
  • I see that the new Google Clock app has a Spotify feature (alarm), and I thinks that’s super cool but, I have an iPhone therefore I can't use Google Clock so if you can also try to impliment this fea...
  • petey7
  • Visitor
  • 64735 Views
  • 75 comments
  • 1802 likes
  • iOS
    Other
  • Not Right Now
  • 64735 Views
  • 75 comments
  • 1802 votes

[Android][Other] Modernize app icon to support Android 13 Material You device theming

Android 13 has introduced the required API to theme app icons based on user color themes. The Spotify app is a perfect candidate for this style of theming given the fact it's a simple icon that can be colored and themed independently from the actual ...

  • Casual Listener
  • ...ompared to other themed app icons.           The updated Material You logo is now present in the Alpha + Beta channels. However, I would say either the monochrome icon needs t...
  • Andrewcpu
  • Casual Listener
  • 11834 Views
  • 11 comments
  • 394 likes
  • Android
    Other
  • Good Suggestion
  • 11834 Views
  • 11 comments
  • 394 votes

[Desktop][Other] Update the Spotify app icon for macOS Big Sur

As a lot of new macOS Big Sur users noticed, the general system UI changed, and an important aspect is the various app icons. All the Apple apps icons have been updated to match the new rounded square type icons that seems to be the new trend, and se...

  • Regular
  • As a lot of new macOS Big Sur users noticed, the general system UI changed, and an important aspect is the various app icons. All the Apple apps icons have been updated to match the new rounded squar...
  • foxyume
  • Newbie
  • 54809 Views
  • 79 comments
  • 1037 likes
  • Desktop
    Other
  • Live Idea
  • 54809 Views
  • 79 comments
  • 1037 votes

[Desktop][Other] Option to maximize album cover in fullscreen

I suspect this was an oversight in the latest update, but the album cover is now tiny in full-screen mode, making room for the background on the artist's profile instead. There seems to be no way to maximize the album cover, which I'd rather be looki...

  • Casual Listener
  • I suspect this was an oversight in the latest update, but the album cover is now tiny in full-screen mode, making room for the background on the artist's profile instead. There seems to be no way to ...
  • synthmemory
  • Newbie
  • 43484 Views
  • 240 comments
  • 849 likes
  • Desktop
    Other
  • Live Idea
  • 43484 Views
  • 240 comments
  • 849 votes

[Other] Toggle on/off the dynamic background color of the lyrics feature.

Hi,It’s a bit sad to see the similar ideas have been closed. But it shows that other folks have the same feeling as me. We all enjoyed the lyrics function. However, some of the background colors are too bright to watch.I was hoping that there is a to...

  • Casual Listener
  • Hi, It’s a bit sad to see the similar ideas have been closed. But it shows that other folks have the same feeling as me. We all enjoyed the lyrics function. However, some of the background colors a...
  • LordStrix
  • Newbie
  • 40698 Views
  • 190 comments
  • 679 likes
  • Other
  • Live Idea
  • 40698 Views
  • 190 comments
  • 679 votes